Understand and measure the impact of COVID-19 on the telecom industry!

Virus impact over each market - telecom operators, government agencies and regulators' responses - revised forecasts for the next 5 years.

See updated country reports

Global - E-Commerce - Revenue and Marketing Trends (Archived)

Report Cover Image

Last updated: 21 May 2003 Update History

Report Status: Archived

Report Pages: 7

Analyst: Kylie Wansink

Synopsis

Online purchasing is still a small percentage of most people’s Internet usage, well behind e-mail, entertainment and information services. Of companies that sell online, most are not yet making a profit, but the situation is improving. Those that have become profitable have done so through an emphasis on customer service and effective marketing models, rather than fancy technologies and products. This report discusses the need for customer service, and other factors affecting the success of online trading. By 2003, the total size of e-commerce had already crossed the US$2 trillion barrier. This report was archived in 2003, with subsequent updates being included in the Global – E-Commerce – Overview and Analysis report.

Related Reports

Share this Report

Purchase with Confidence

I think you are a treasure to the industry and we are all lucky to have you. You are so generous with your energy, time and knowledge.

Ken Cregan, Tele-Computercations Pty Ltd

Research Methodology

BuddeComm's strategic business reports contain a combination of both primary and secondary research statistics, analyses written by our senior analysts supported by a network of experts, industry contacts and researchers from around the world as well as our own scenario forecasts.

For more details, please see:


Research Methodology

Sample Reports

A selection of downloadable samples from our Annual Publications catalogue.


Download a Sample Report

More than 4,000 customers from 140 countries utilise BuddeComm Research

Are you interested in BuddeComm's Custom Research Service?

News & Views

Have the latest telecommunications industry news delivered to your inbox by subscribing to Paul's FREE weekly News & Views.