In 2017 the growth of messaging usage continues unabated as people’s desire to communicate escalates. Driven by the growing uptake of smartphones and mobile broadband services, mobile messaging continues to gain popularity throughout the world. But the scene has changed. The traditional SMS market, which peaked in 2012 and is now gradually shrinking, is being replaced by Over-The-Top (OTT) social messaging and messaging apps. This decline in traditional Peer-to-Peer (P2P) SMS usage is particularly evident in countries and regions where there is high smartphone and mobile broadband penetration.
With consumers now spoilt for choice in the highly competitive consumer messaging sector, the providers are now turning their attention to the enterprise sector. In particular, the Application-to-Peer (A2P) segment one of the new growth areas - particularly for the traditional operators who offer a higher level of reliability and security.
Despite some commentators spelling the death of email in favour of social media and other forms of messaging, there is yet no sign that our email boxes will lie empty anytime soon. In fact, the number of emails being sent worldwide continues to grow. The biggest change is that almost half of all emails are being accessed from a mobile device globally. In some cases, the mobile data used to access emails or social media apps is provided free by the mobile operators in a recent trend known as “zero rating content.
This BuddeComm Intelligence report provides a global overview of the key trends occurring for SMS, OTT messaging, email, Mobile Instant Messaging (MIM), and Unified Communication (UC) sectors, including broad statistics, where available.
Snapchat; WhatsApp; Viber, Facebook Messenger.
Table of Contents
Number of pages 10
Last updated 22 Mar 2017
Analyst: Kylie Wansink
After being away from the market for 6 years, I am glad to see that your site has been enriched with more reports and opinions. I’m looking forward to exploring what I used to consider as the best reliable source of information in the market.
Slim Saidi, Ph.D., University of Wollongong in Dubai
Caribbean - Telecoms, Mobile, and Broadband - Statistics and Analyses
US$795.00 until 30 Oct 2019
(normal price US$1,590.00)
Venezuela - Telecoms, Mobile and Broadband - Statistics and Analyses
US$575.00 until 30 Oct 2019
(normal price US$1,150.00)
A selection of downloadable samples from our Annual Publications catalogue.