In 2017 the growth of messaging usage continues unabated as people’s desire to communicate escalates. Driven by the growing uptake of smartphones and mobile broadband services, mobile messaging continues to gain popularity throughout the world. But the scene has changed. The traditional SMS market, which peaked in 2012 and is now gradually shrinking, is being replaced by Over-The-Top (OTT) social messaging and messaging apps. This decline in traditional Peer-to-Peer (P2P) SMS usage is particularly evident in countries and regions where there is high smartphone and mobile broadband penetration.
With consumers now spoilt for choice in the highly competitive consumer messaging sector, the providers are now turning their attention to the enterprise sector. In particular, the Application-to-Peer (A2P) segment one of the new growth areas - particularly for the traditional operators who offer a higher level of reliability and security.
Despite some commentators spelling the death of email in favour of social media and other forms of messaging, there is yet no sign that our email boxes will lie empty anytime soon. In fact, the number of emails being sent worldwide continues to grow. The biggest change is that almost half of all emails are being accessed from a mobile device globally. In some cases, the mobile data used to access emails or social media apps is provided free by the mobile operators in a recent trend known as “zero rating content.
This BuddeComm Intelligence report provides a global overview of the key trends occurring for SMS, OTT messaging, email, Mobile Instant Messaging (MIM), and Unified Communication (UC) sectors, including broad statistics, where available.
Snapchat; WhatsApp; Viber, Facebook Messenger.
Number of pages 10
Last updated 22 Mar 2017
Analyst: Kylie Wansink
Paul owns and manages the world's largest online Telecommunications Consultancy and is very active on the international telecommunication scene. A very hard worker who is extremely well informed and well connected with all tiers of the ICT industry. He is the force behind the NBN project implementation and a catalyst for the progress of the Digital Economy between the Industry and the powers that be, in the government
Sharif Ahmed, Senior Consultant, Digisoft Microsystems
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