This annual report offers a wealth of information on the global e-commerce and m-commerce sectors. The report includes analyses, statistics and trends and explores the impact of developments such as social media, cloud computing, the Internet of Things and digital advertising. It highlights some of the key digital media leaders participating in this industry such as Google, Facebook, Apple, Amazon, eBay and PayPal. The report provides valuable insight into the key trends occurring worldwide and unique case studies from around the world, written by BuddeComm’s Senior Analysts.
Subjects covered include:
Researchers:- Kylie Wansink, Paul Budde, Lawrence Baker, Lucia Bibolini, Peter Evans, Lisa Hulme-Jones, Paul Kwon, Henry Lancaster, Peter Lange, Stephen McNamara
Current publication date:- October 2011 (4th Edition)
E-Commerce and m-commerce have become very competitive areas of focus in 2011 and the digital economy is again in a growth phase. With high speed broadband connections increasing and smart phone use continuing to rise; we are at last seeing significant adoption of e-commerce and m-commerce services. The digital economy will also play an important role in the overall Internet of Things concept which is emerging around the world.
We have come a long way from dial up Internet and 2G phones. The fact that new global fixed and mobile investments are measured in the hundreds of billions of dollars show how big this business is and what commitment there is to a first class infrastructure for the digital economy. The growth in m-commerce over the last two years in particular has surpassed all expectations. While there has been a pent-up demand for these services for some time; it wasn’t until the iPhone arrived that the potential of this market was finally revealed. Once again the international companies such as Google, Amazon, Apple, Facebook, eBay, Twitter, PayPal are leading the way and showing the potential opportunities presented by this emerging sector.
The enormous success of social networks and services like eBay and Amazon are an indication of where commerce will go; already these companies have a huge presence on mobile and are expecting this revenue stream to continue growing. Facebook has moved into the e-commerce sector and is also well positioned to capitalise on mobile commerce via its Facebook mobile app and services such as Facebook Places.
Near-Field Communication (NFC) technology has received a lot of attention from the mobile operators, and over the past few years there have been many m-payment trials and services based on NFC occurring around the world. M-payment initiatives are not just limited to the mobile operators however and the 2011 launch of Google Wallet confirmed that the Internet Media players will also be competitive in this area.
While consumers are embracing mobile and online channels to buy physical goods; there continues to be a number of digital products which also remain popular. Purchasing and accessing online music has been very widespread for a number of years and was one of the key drivers behind the early developments in digital media. In 2011 cloud-based music on offer by services like Apple iTunes is gaining popularity as a way to deliver music anywhere, anytime over-the-air. With service providers like Grooveshark or Spotify also providing free access to over 10 million tracks interspersed occasionally with ads, business models like these will be hard to contend with.
Online advertising is a key source of economic revenue for Internet players, with Google attracting the largest market share of advertising spend. This market is becoming more competitive however with popular sites like Facebook now gaining advertisers attention. This is at the expense of other Internet heavyweights however, with Yahoo in particular suffering recent losses in revenue and company instability.
The financial downturn has presented many positive opportunities for e-commerce and m-commerce, with consumers often turning to these purchasing channels as a way to save money during difficult economic times. This has coincided with increasing uptake of smart phones and broadband penetration. The future growth of this sector lies in further improvements to infrastructure, with around 40 countries around the world already indicating that broadband is seen as a national infrastructure and is critical to the development of the digital economy.
BuddeComm’s new report, World Digital Economy – Mass Adoption of E-Commerce and M-Commerce Channels, gives the latest insights into the developments occurring in these increasingly important sectors. It explores key issues and opportunities and provides analyses, statistics, forecasts and trends. The report includes broad statistical information and insights into the key trends impacting upon the industry including social media developments, cloud computing, the Internet of Things and digital advertising. It explores the key digital media leaders participating in this industry such as Google, Facebook, Apple, Amazon, eBay and PayPal. The report also includes a unique perspective into how the e-commerce and m-commerce sectors are unfolding differently around the world by incorporating case studies from around the world, written by BuddeComm’s senior analysts.
Examples of key insights:
Table of Contents
Number of pages 168
Last updated 5 Oct 2011
Analyst: Kylie Wansink
Paul, May I congratulate you on a very successful and enjoyable afternoon with the Minister. In providing the roundtable discussions between government and industry, it highlighted the strong interest by stakeholders in Broadband and its implementation but it also presented us with other issues and opportunities that we need to address.
Dominic Schipano, CITT
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