2011 World Digital Economy - Insights into E-Government, E-Health and E-Education

Publication Overview

This annual report offers a wealth of information on the global e-government, e-health and e-education sectors. The report includes analyses, statistics and trends and explores the impact of developments such as cloud computing, mobile technology, the Internet of Things and smart communities. It highlights some key examples of applications and provides unique case studies from around the world, written by BuddeComm’s Senior Analysts.

Subjects covered include:

  • The Dynamic Digital Economy;
  • Global E-Government Trends and Insights;
  • Global E-Health Trends and Insights;
  • Global E-education Trends and Insights;
  • E-Security Trends and Insights;
  • E-Governance Trends and Insights;
  • Smart Communities;
  • E-Services case studies from around the world.

Researchers:- Kylie Wansink, Paul Budde, Lawrence Baker, Lucia Bibolini, Peter Evans, Lisa Hulme-Jones, Paul Kwon, Henry Lancaster, Peter Lange, Stephen McNamara.
Current publication date:- December 2011 (4th Edition)

Executive Summary

Development of important e-services continues

The development of important e-services like e-health, e-education and e-government has, in some cases, changed the lives of people around the world – particularly those from the developing markets. From a broader perspective, these important social services are integral to the emerging concept of Smart Cities based on the Internet of Things (IoT). As populations continue to grow and resources become more and more stretched – solutions based on digital infrastructure are the key to a sustainable future.

Spending on health care in particular has become a key issue for all governments around the world. The disparities between health care access and service quality amongst the developed and developing nations have come under scrutiny and it is becoming more and more important to find new ways to deliver high quality health care services to all.

E-health is rapidly shaping up as one of the key killer apps on the truly high-speed broadband networks and millions of people around the world can potentially benefit from e-health applications. Early diagnosis and after-treatment patient monitoring are two areas where significant synergies may be found using applications provided to users at home.

E-government services are expected to grow considerably through to 2016 with both investments in the sector and the number of users forecast to grow. It is anticipated that markets with established e-government services will look towards a future based on cloud computing and also ensuring services are aligned. Mobile service offerings may also be integrated but the real activity taking place for mobile e-government will be in the less developed markets where mobile devices are the key communication tool.

The use of IT and telecommunications technology within educational environments is set to increase dramatically between now and 2016 as high-speed fibre-based broadband becomes widely available. Simultaneously, the capability of Internet services devoted to e-education purposes is set to increase enormously over the next decade as well.

The digital world continues to influence the growth and development of e-education, with a number of trends emerging in this sector. Cloud computing is beginning to be implemented for use at an operational level, resulting in potential infrastructure cost reductions and administration time. Mobile technology is also beginning to be utilised as an education tool, particularly by academic and healthcare organizations.

Underlying all of these e-social services is a need for adequate infrastructure that is well governed and secure. The critical importance of the internet and its infrastructure is increasing and unfortunately cybercrime is also on the rise. These factors, combined with the fact that the internet “knows no borders,” is making many people, businesses and governments very nervous about its governance. Fortunately the internet is based on international technical standards and this at least makes it possible to develop international systems regarding its technical management and technical governance. The best brains of the world are already working together in many of these areas and many national e-security systems are now in place, or are under development.

BuddeComm’s new report, World Digital Economy – E-Government, E-Health and E-Education Insights, gives the latest insights into the developments occurring in these important social sectors in terms of online access and services. It explores key issues and opportunities and provides analyses, statistics, forecasts and trends. The report includes broad statistical information and insights into the key trends impacting upon the industry including e-security, e-governance and the overall concept of smart communities. It explores some key examples and case studies and provides a unique perspective into how these e-services are unfolding differently around the world, written by BuddeComm’s Senior Analysts.

Examples of key insights:

  • The groundswell of growth in e-services continues with citizens around the world continuing to utilise applications for e-government, e-health and e-education.
  • While developed countries continue to uptake e-services - improved broadband connectivity in markets like Africa are also enabling new services.
  • China and India are expected to have the highest growth in healthcare sending over the next ten years.
  • Healthcare is a $5.7 trillion global industry – by far the world’s largest single industry. Yet it is also one of the most inefficient.
  • While client-server Electronic Medical Records (EMR) are the most prevalent; web-based EMR is expected to be a key growth area through to 2015.
  • E-government is expected to grow with users around the world expected to increase three fold through to 2016.
  • The US is the single largest market for e-learning and combined with Europe, these two markets account for around 70% of the market.
  • In the Middle East more e-services are being made available due to improved broadband access in terms of speeds, cost and availability

Table of Contents

  • 1. The Dynamic Digital Economy
    • 1.1 Introduction to the Digital Economy
      • 1.1.1 Infrastructure essential for the digital economy
      • 1.1.2 Can we fast-track the digital economy?
      • 1.1.3 Key sectors for the digital economy
      • 1.1.4 Key requirements of the digital economy
      • 1.1.5 Conclusion: digital economy services
  • 2. E-Government Trends and Insights
    • 2.1 Global E-Government Market Overview and Statistics
      • 2.1.1 Market summary
      • 2.1.2 Market insights
      • 2.1.3 Published studies
  • 3. E-Health Trends and Insights
    • 3.1 Global E-Health Market Overview and Statistics
      • 3.1.1 Market summary
      • 3.1.2 E-health in the context of BuddeComm research
      • 3.1.3 Key market directions
      • 3.1.4 Examples of applications
      • 3.1.5 Case studies
      • 3.1.6 Conclusion: There simply is no alternative to e-health
  • 4. E-Education Trends and Insights
    • 4.1 Global E-Education Market Overview and Statistics
      • 4.1.1 Market summary
      • 4.1.2 Market Insights
      • 4.1.3 Case study: Australia
      • 4.1.4 Digital education approaching reality
  • 5. E-Security and E-Governance Insights
    • 5.1 Global E-Security Overview
      • 5.1.1 E-security and e-governance
      • 5.1.2 E-security and key e-services
      • 5.1.3 E-security spending
    • 5.2 Global Net Neutrality Overview
      • 5.2.1 Introduction
      • 5.2.2 Network neutrality – a global issue
      • 5.2.3 Carriers in competition with content providers
      • 5.2.4 Network neutrality and non-discrimination
      • 5.2.5 Developments in Europe
      • 5.2.6 Developments in the USA
      • 5.2.7 No-one owns the Internet
  • 6. Towards a Future of Smart Cities, Buildings and Communities
    • 6.1 Smart Communities Overview
      • 6.1.1 Introduction
      • 6.1.2 Building smart cities to ease the stress
      • 6.1.3 Key components of smart cities
      • 6.1.4 Strategies for smart communities
  • 7. Regional Overviews
    • 7.1 USA
      • 7.1.1 E-health
      • 7.1.2 E-government
      • 7.1.3 E-education
    • 7.2 Latin America
      • 7.2.1 Overview
      • 7.2.2 Argentina
      • 7.2.3 Brazil
      • 7.2.4 Chile
    • 7.3 Europe
      • 7.3.1 Overview
      • 7.3.2 Europe’s facilitating infrastructure
      • 7.3.3 E-Government initiatives
      • 7.3.4 E-Health initiatives
      • 7.3.5 E-education initiatives
    • 7.4 Africa
      • 7.4.1 Regional insights - Africa
      • 7.4.2 Pan-African initiatives
      • 7.4.3 Country insights
    • 7.5 Middle East
      • 7.5.1 Overview
      • 7.5.2 E-Government
      • 7.5.3 E-Education
      • 7.5.4 E-Health
    • 7.6 Asia
      • 7.6.1 Singapore
      • 7.6.2 Malaysia
      • 7.6.3 Pakistan
      • 7.6.4 Philippines
      • 7.6.5 Indonesia
      • 7.6.6 South Korea
      • 7.6.7 China
      • 7.6.8 Government E-Commerce projects
      • 7.6.9 Mongolia
      • 7.6.10 Japan
    • 7.7 Pacific Region
      • 7.7.1 Australia
      • 7.7.2 New Zealand
  • 8. Glossary of Abbreviations
  • Table 1 – Worldwide telecom statistics at a glance – 2011
  • Table 2 – Global investment in e-government – 2010; 2016
  • Table 3 – United Nations e-government development ranking – top 20 countries 2010
  • Table 4 – EIU digital economy ranking – top 15 countries – 2010
  • Table 5 – EIU e-readiness ranking – top 15 countries – 2009
  • Table 6 – Waseda University e-government ranking – top 10 countries – 2010; 2011
  • Table 7 – Brookings Institution – highest e-government rankings – 2008
  • Table 8 – Spending on healthcare as a percentage of GDP – selected countries - 2009
  • Table 9 – Worldwide - Broadband subscribers and annual change – 2005 - 2011
  • Table 10 – Worldwide - Top 10 countries by fixed broadband subscribers – 2008 - 2010
  • Table 11 – Regional share of broadband subscribers – Q1 2010; Q4 2010
  • Table 12 – E-government usage by businesses– 2008 - 2011
  • Table 13 – Broadband household penetration in Arabian Gulf countries – 2011
  • Table 14 – E-tax usage rates in South Korea – 2002 - 2007
  • Table 15 – E-learning user market volume in South Korea – 2004 - 2008
  • Exhibit 1 – Digital economy – key developments
  • Exhibit 2 – Faster broadband speeds offer more than just fast internet
  • Exhibit 3 – Explanation – optical fibre
  • Exhibit 4 – Selected examples of countries with planned ICT infrastructure investment
  • Exhibit 5 – Definition: E-Government
  • Exhibit 6 – Examples of Web 2.0 tools
  • Exhibit 7 – Examples of common web based e-government applications
  • Exhibit 8 – Faster broadband speeds offer more than just fast Internet
  • Exhibit 9 – Definition: Cloud computing
  • Exhibit 10 – The Economist Intelligence Unit (EIU) annual Digital Economy Rankings criteria
  • Exhibit 11 – Countries with low e-government presence
  • Exhibit 12 – Snapshot of health care spending around the world
  • Exhibit 13 – Broadband enabling better chronic disease management in Geelong Australia
  • Exhibit 14 – Video consultancy covered by Medicare
  • Exhibit 15 – Advantages of e-health
  • Exhibit 16 – Digital healthcare appointment systems
  • Exhibit 17 – Healthcare monitoring for the elderly
  • Exhibit 18 – Definition: Cloud computing
  • Exhibit 19 – Examples of popular health related websites
  • Exhibit 20 – E-Health project examples
  • Exhibit 21 – A shared vision of the future of education
  • Exhibit 22 – Advantages of e-learning
  • Exhibit 23 – South Korea: stimulating broadband by spending on e-education
  • Exhibit 24 – Sample of e-learning ASP market participants
  • Exhibit 25 – iTunes U
  • Exhibit 26 – Examples of open source e-learning projects
  • Exhibit 27 – Net neutrality must remain
  • Exhibit 28 – Implications of ending net neutrality
  • Exhibit 29 – Smart City – Masdar City – Abu Dhabi
  • Exhibit 30 – Smart Homes
  • Exhibit 31 – Example of trans-sector collaboration in a Smart City
  • Exhibit 32 – South Korea rankings in UN global e-government survey: 2005, 2008, 2010
  • Exhibit 33 – South Korea e-government stages: 1980s – present
  • Exhibit 34 – e-Mongolia programme – targets 2012; 2015

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Annual Publication Profile

Technologies

Broadband Fixed
Digital Economy
Mobile & Wireless Broadband and Media
Telecoms Infrastructure

Number of pages 137

Status Archived

Last updated 5 Dec 2011
Update History

Analyst: Kylie Wansink

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