2014 Canada - Telecoms, IP Networks, Digital Media and Forecasts

Publication Overview

This report provides a broad range of key statistical data on the major telecoms segments, including e-commerce and e-health developments as well as policies which support the progress of smart meter adoption and smart grids. It provides an analysis of market developments and an assessment of operator strategies relating to the fixed-line, mobile, broadband and broadcasting sectors.

Researcher:- Henry Lancaster
Current publication date:- September 2014 (12th Edition)

Executive Summary

Cablecos’ 200Mb/s services stimulating fibre network builds to compete for customers

Broadband and wireless revenues are continuing to underpin Canada’s telecom sector, offsetting the decline in the fixed-voice segment. Operators investing in fibre networks are migrating customer to IP for voice and other services as part of a systematic overhaul of the country’s telecom infrastructure. A stimulus for FttP expansion among telcos has come from cablecos whose upgraded networks now commonly offer up to 200Mb/s.

Comparatively low mobile penetration provides further room for growth in the mobile voice and particularly data markets. The government has endeavoured to encourage market competition by ensuring that blocks of spectrum have been reserved for new entrants, while blocking deals which would have concentrated spectrum either regionally or nationally among the three main network operators. Operators have been upgrading their networks with HSPA+ and LTE technologies, and have seen a steady migration among subscribers from feature phones to smartphones. About 75% of contract subscribers now have smartphones, and with higher data use this has resulted in a slower decline in ARPU. Operators have also been able to capitalise on their recently awarded concessions in the 700MHz band, with a view to extending their LTE network footprints to about 99% of the population.

Canada has one of the highest broadband penetration rates among the OECD nations. Government policy has encouraged widespread broadband availability, particularly in rural and regional areas, resulting in near comprehensive accessibility to broadband services. Cable still leads DSL in terms of subscriber numbers, though fibre deployments are also gaining momentum. The regulator has also upgraded the targets for basic broadband, which must reach a minimum of 5Mb/s by the end of 2015. This should lead to a period of sustained development in the Canadian regional broadband sector.

Key developments:

SaskPower and SaskEnergy install smart meters and upgraded gas meters; government relaxes foreign company ownership rules in the telecom sector; regulator’s policy to migrate telcos to IP networks; CRTC decides against Rogers Communications’ exclusive wholesale roaming agreements with new entrants; Rogers and Bell Canada blocked from concentrating too much spectrum in the 2300MHz band; Public Mobile shuts down its CDMA-based network; results of the 2014 700MHz auction; PTT developments from Telus; LTE network rollouts; Rogers launches LTE international roaming service, enters into network share deal with Mobilicity; Public Mobile bought by investment firms; spectrum licence transfer framework agreed; regulator prepares for 2.5GHz auction; government injects additional funds into rural broadband in 2014 budget; Ontario Broadband Project developments; Bell Canada makes move to consolidate bell Aliant for about C$3.95 billion; Bell acquires Quebec’s Astral Media for C$3.38 billion; MTS sells Allstream unit; SaskTel invests in Northern Fibre Expansion project, migrates customers to VoIP; SaskTel closes the Saskatchewan! Connected wireless internet network; Shaw Communications extends its WiFi network; Eastlink launches 200Mb/s service; OneGigabit launches in Vancouver; community fibre updates; Videotron launches subscription VoD service; Rogers Communications discontinues WiMAX service; regulator’s 2013 market data update; telcos’ operating and financial data to Q2 2014; market developments into 2014.

Companies and subsidiaries mentioned in this report include:

Bell Canada, Bell Aliant, BOLDstreet Wireless, Tadaa Wireless, DoDo Wireless, Hotspotzz, Wayport, Boingo, FatPort, Rogers Communications, Craig Wireless System, Barrett Xplore, I-NetLink, SaskTel, Videotron, Cogeco, Shaw Communications, Rogers Wireless, Bell Mobility, Virgin Mobile Canada, Telus Mobility, SaskTel Mobility, MTS Allstream, Wind Mobile, Mobilicity, Public Mobile, Vidéotron Wireless, Shaw Cablesystems, Rogers Cable Communications, Vidéotron Ltée, Cogeco Cable, Telus Corporation. 

Data in this report is the latest available at the time of preparation and may not be for the current year

Table of Contents

  • 1. Key Statistics
  • 2. Telecommunications Market
    • 2.1 Overview
  • 3. Regulatory Environment
    • 3.1 Regulatory environment
      • 3.1.1 Three Year Plan 2012-2015
  • 4. Fixed Network Market
  • 5. Telecommunications Infrastructure
    • 5.1 National telecom network
    • 5.2 International infrastructure
    • 5.3 FttP and FttN
    • 5.4 Cable HFC networks
    • 5.5 Smart grid developments
      • 5.5.1 Ontario
      • 5.5.2 Alberta
      • 5.5.3 Québec
      • 5.5.4 British Columbia
      • 5.5.5 New Brunswick
      • 5.5.6 Saskatchewan
  • 6. Internet Market
    • 6.1 E-health developments
    • 6.2 E-commerce
    • 6.3 Data centres
  • 7. Broadband Market
    • 7.1 Overview and analysis
      • 7.1.1 Broadband policy initiatives
      • 7.1.2 Broadband statistics
    • 7.2 Cable modems
      • 7.2.1 Overview and statistics
      • 7.2.2 Major cable broadband providers
    • 7.3 Digital subscriber line (DSL)
      • 7.3.1 Overview
      • 7.3.2 Major providers
    • 7.4 Fibre-to-the-Premises (FttP)
      • 7.4.1 SaskTel
      • 7.4.2 Bell Canada
      • 7.4.3 Bell Aliant
      • 7.4.4 Rogers
      • 7.4.5 Telus Corporation
      • 7.4.6 MTS Allstream
      • 7.4.7 Ontario Broadband Project
      • 7.4.8 Other developments
    • 7.5 Wireless broadband
      • 7.5.1 WiFi
      • 7.5.2 WiMAX
      • 7.5.3 Satellite
      • 7.5.4 HSPA and LTE
  • 8. Digital Media
    • 8.1 Overview
    • 8.2 Regulatory measures
    • 8.3 Digital Television (DTV)
    • 8.4 Digital Terrestrial TV (DTTV)
    • 8.5 TV-over-IP (IPTV)
    • 8.6 Cable telephony and VoIP
    • 8.7 Satellite
  • 9. Wireless Communications
    • 9.1 Market analysis
    • 9.2 Overview of Canada’s Wireless market
      • 9.2.1 Wireless statistics
      • 9.2.2 Wireless revenue drivers
    • 9.3 Regulatory overview
      • 9.3.1 CRTC and Industry Canada
      • 9.3.2 Spectrum licensing
      • 9.3.3 Roaming
      • 9.3.4 Contract cancellations rules
    • 9.4 Wireless technologies
      • 9.4.1 Personal communications services (PCS)
      • 9.4.2 GSM
      • 9.4.3 Third Generation (3G) wireless
      • 9.4.4 Long-term Evolution (LTE) wireless
    • 9.5 Major wireless operators
      • 9.5.1 Rogers Wireless
      • 9.5.2 Bell Wireless (Bell Mobility)
      • 9.5.3 Telus Mobility
      • 9.5.4 SaskTel Mobility
      • 9.5.5 MTS
      • 9.5.6 New entrants
    • 9.6 Wireless services
      • 9.6.1 Prepaid and postpaid services
      • 9.6.2 Wireless data services
      • 9.6.3 Text messaging (SMS)
      • 9.6.4 Multimedia messaging service (MMS)
      • 9.6.5 Mobile TV
      • 9.6.6 Push To Talk (PTT)
      • 9.6.7 Machine-to-machine (M2M)
      • 9.6.8 M-payments
  • 10. Forecasts
    • 10.1 Broadband subscriber forecasts to 2015
    • 10.2 Wireless penetration and revenue – 2011-2016
    • Table 1 – Country statistics – 2014 (e)
    • Table 2 – Telecom revenue and investment statistics – 2013 (e)
    • Table 3 – Fixed-line statistics – 2014 (e)
    • Table 4 – Major ISPs – 2014
    • Table 5 – Internet user statistics – 2014 (e)
    • Table 6 – Broadband statistics – 2014 (e)
    • Table 7 – Wireless statistics – 2014 (e)
    • Table 8 – National telecommunications authorities
    • Table 9 – Telecom, broadcasting revenue– 2007 - 2013
    • Table 10 – Telecoms revenue by type – 2006 - 2014
    • Table 11 – Telecoms revenue by type of provider – 2008 - 2013
    • Table 12 – Telecoms investment by type – 2006 - 2013
    • Table 13 – Fixed-lines in service – 2007 - 2014
    • Table 14 – Fixed-line voice revenue – 2002 - 2013
    • Table 15 – Fixed-line retail and wholesale revenue – 2006 - 2013
    • Table 16 – Cableco revenue – 2007 - 2013
    • Table 17 – Cable TV (broadcasting) revenue – 2007 - 2013
    • Table 18 – Cable TV subscribers – 2006 - 2013
    • Table 19 – Cable TV subscribers by major player– 2008 - 2013
    • Table 20 – Online advertising revenue – 2005 - 2013
    • Table 21 – Internet revenue – 2001 - 2013
    • Table 22 – Internet revenue – 2001 - 2014
    • Table 23 – Broadband availability through Economic Action Plan – 2010 - 2012
    • Table 24 – Residential DSL and cable broadband subscribers – 2001 - 2014
    • Table 25 – Broadband penetration – 2004 - 2014
    • Table 26 – Proportion of broadband subscribers by data rate – 2006 - 2012
    • Table 27 – Market share of internet subscribers by platform – 2007; 2010 - 2012
    • Table 28 – Cable modem subscribers by major operator – 2003 - 2013
    • Table 29 – Broadband data speeds; proportion of subscribers – 2006 - 2013
    • Table 30 – Cable broadband subscribers – 2006 - 2014
    • Table 31 – Cablecos’ revenue and annual change – 2008 - 2012
    • Table 32 – Shaw Communications subscribers – 2010 - 2014
    • Table 33 – Shaw Communications revenue – 2009 - 2014
    • Table 34 – Rogers Cable financial data – 2010 - 2014
    • Table 35 – Rogers Cable subscriber data – 2010 - 2014
    • Table 36 – Videotron subscriber data – 2008 - 2014
    • Table 37 – Cogeco financial data – 2010 - 2014
    • Table 38 – Cogeco subscribers by sector – 2009 - 2014
    • Table 39 – Bell Canada (BCE) financial data – 2008 - 2014
    • Table 40 – Bell Canada revenue by division – 2008 - 2014
    • Table 41 – Bell Canada subscribers by sector – 2008 - 2014
    • Table 42 – Bell Aliant subscribers by sector – 2008 - 2014
    • Table 43 – Bell Aliant financial data – 2008 - 2014
    • Table 44 – Telus financial data – 2006 - 2014
    • Table 45 – Telus subscribers by sector– 2007 - 2014
    • Table 46 – MTS financial data – 2007 - 2014
    • Table 47 – MTS revenue by sector – 2007 - 2014
    • Table 48 – MTS subscribers by sector – 2007 - 2013
    • Table 49 – SaskTel financial data – 2007 - 2013
    • Table 50 – SaskTel subscriber by sector – 2007 - 2013
    • Table 51 – Bell Aliant fibre network data – 2013 - 2014
    • Table 52 – Satellite broadband revenue – 2007 - 2012
    • Table 53 – Mobile broadband subscribers by type – 2010 – 2014
    • Table 54 – Private TV revenue – 2009 - 2013
    • Table 55 – Pay, PPV, Vodafone and speciality services revenue – 2009 - 2013
    • Table 56 – Broadcasting revenue by type – 2006 - 2014
    • Table 57 – Bundled services penetration by operator (Anglophone market) – 2010
    • Table 58 – Bundled services penetration by operator (Francophone market) – 2010
    • Table 59 – Subscribers to broadcasting services – 2006 - 2014
    • Table 60 – Digital TV (cable, satellite, telco) and total TV households – 2002 - 2011
    • Table 61 – IPTV revenue – 2007 - 2013
    • Table 62 – IPTV subscribers – 2007 - 2013
    • Table 63 – VoIP subscribers – 2009 - 2014
    • Table 64 – Cable TV revenue – 2009 - 2014
    • Table 65 – DTH and MDS revenue – 2007 - 2014
    • Table 66 – Digital TV (DTH) revenue – 2002 - 2011
    • Table 67 – DHT and MDS subscribers – 2006 - 2013
    • Table 68 – Wireless subscribers and annual change – 2000 - 2014
    • Table 69 – Wireless subscribers by major provider – 2004 - 2014
    • Table 70 – Wireless operator market share of subscribers – 2010 - 2012
    • Table 71 – Wireless provider market share by province – 2011
    • Table 72 – Wireless provider market share by province – 2012
    • Table 73 – Wireless industry revenue by service type – 2002 - 2012
    • Table 74 – Wireless device penetration by type – 2007 - 2013
    • Table 75 –Wireless revenue – 2008 - 2014
    • Table 76 – Rogers Wireless pre and postpaid revenue, operating income – 2002 - 2014
    • Table 77 – Rogers Wireless pre and postpaid subscribers – 2009 - 2014
    • Table 78 – Rogers Wireless churn – 2009 - 2014
    • Table 79 – Rogers Wireless ARPU – 2009 - 2014
    • Table 80 – Bell Wireless operating data – 2006 - 2014
    • Table 81 – Bell Wireless financial data – 2006 - 2014
    • Table 82 – Telus Mobility revenue, EBITDA – 2003 - 2014
    • Table 83 – Telus Mobility prepaid and postpaid subscribers – 2009 - 2014
    • Table 84 – Telus Mobility ARPU and monthly churn rate – 2002 - 2014
    • Table 85 – SaskTel Mobility revenue – 2009 - 2014
    • Table 86 – SaskTel Mobility subscribers – 2007 - 2013
    • Table 87 – MTS wireless revenue, ARPU – 2007 - 2014
    • Table 88 – MTS subscribers – 2007 - 2014
    • Table 89 – Videotron cellular subscriber data – 2008 - 2014
    • Table 90 – Prepaid subscribers by major operator – 2004 - 2014
    • Table 91 – Prepaid and post-paid sector revenue – 2004 - 2012
    • Table 92 – Mobile broadband subscribers – 2011
    • Table 93 – Total SMS and MMS sent – 2009 - 2013
    • Table 94 – Text messages sent per month – 2002 - 2012
    • Table 95 – Forecast residential DSL, cable broadband subscribers – lower market growth scenario – 2012; 2015; 2017
    • Table 96 – Forecast residential DSL, cable broadband subscribers – higher market growth scenario – 2012; 2015; 2017
    • Table 97 – Forecast wireless subscriber, penetration – lower growth scenario – 2011 - 2016
    • Table 98 – Forecast wireless subscriber, penetration – higher growth scenario – 2011 - 2016
    • Chart 1 – Telecoms revenue by type – 2006 – 2013
    • Chart 2 – Residential DSL and cable broadband subscribers – 2001 – 2014
    • Chart 3 – Cable modem subscribers by major operator – 2003 – 2013
    • Chart 4 – Shaw Communications subscribers – 2010 – 2014
    • Chart 5 – Rogers Cable financial data – 2010 – 2014
    • Chart 6 – Rogers Cable subscriber data – 2010 – 2014
    • Chart 7 – Videotron subscriber data – 2008 – 2014
    • Chart 8 – Cogeco subscribers by sector – 2009 – 2014
    • Chart 9 – Bell Canada (BCE) financial data – 2008 – 2014
    • Chart 10 – Bell Canada revenue by division – 2008 – 2014
    • Chart 11 – Bell Canada subscribers by sector – 2008 – 2014
    • Chart 12 – Bell Aliant subscribers by sector – 2008 – 2014
    • Chart 13 – Bell Aliant financial data – 2008 – 2014
    • Chart 14 – Telus financial data – 2006 – 2014
    • Chart 15 – Telus subscribers by sector– 2007 – 2014
    • Chart 16 – MTS revenue by sector – 2007 – 2014
    • Chart 17 – MTS subscribers by sector – 2007 – 2013
    • Chart 18 – SaskTel financial data – 2007 – 2014
    • Chart 19 – SaskTel subscriber by sector – 2007 – 2013
    • Chart 20 – Wireless subscribers and annual change – 2000 - 2014
    • Chart 21 – Wireless subscribers by major provider – 2004 – 2014
    • Chart 22 – Rogers Wireless pre and postpaid subscribers – 2009 – 2014
    • Chart 23 – Bell Wireless financial data – 2006 – 2014
    • Chart 24 – Telus Mobility revenue, EBITDA – 2003 – 2014
    • Chart 25 – Telus Mobility prepaid and postpaid subscribers – 2009 – 2014
    • Chart 26 – SaskTel Mobility subscribers – 2007 – 2013
    • Exhibit 1 – Major submarine cables landing in Canada
    • Exhibit 2 – Toronto Hydro, Google and smart metering
    • Exhibit 3 – Example of major fibre project – the Alberta SuperNet
    • Exhibit 4 – Example of WiMAX developments – Barrett Xplore
    • Exhibit 5 – 700MHz auction results – February 2014
    • Exhibit 6 – 700MHz auction licensees by province – February 2014

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