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Purchasing Policies

Client Care

In order to ensure that clients purchase reports that best fit their needs BuddeComm is happy to answer client queries regarding the content of our research.

Please email us with your research query or specific requirements.

In the situation where a research report has been purchased and it does not contain the information expected by the purchaser please contact us and BuddeComm’s friendly staff will discuss your circumstances.

Report Update Guarantee

Every report purchased comes with our 30-Day report update guarantee. If a report you purchase is updated within the Report Update Guarantee period you will be notified of the update and will be able to download the updated report free from your account.

Refunds

BuddeComm offers a “money-back” guarantee if the report does not contain the content advertised by BuddeComm.

Please notify us within 14 days of your purchase so that we can promptly refund your payment or organise an alternative report.

Currency and Exchange rate

We currently offer pricing and payments in AUD and USD, adjust the currency selector to see prices displayed in your prefered currency.

GST Information

As of 1 July 2000 the Australian Government has introduced a 10% Goods and Services Tax (GST).

In order to comply with the new tax legislation we have amended our billing procedures to apply GST to all transactions made within Australia. 

Prices quoted on our site do not include GST:

Please note that an extra 10% GST is applicable to all our products and services for Australian clients. The tax invoices (both printed and online invoices) clearly indicate the GST charge.

Purchases made from within Australia:

GST will be calculated on the Australian dollar amount and added to the total invoice at the time of invoicing.

A tax invoice will be available from our site for all purchases after the payment has been completed. This invoice will be available from the Online Accounts facility and will also be emailed to the registered email address. It will be the client's responsibility to print this receipt and keep it for their records.

Purchases made from outside Australia:

If you reside outside Australia, your purchases from this site are exempt from GST.

A tax invoice will be available from our site for all purchases after the payment has been completed. This invoice will be available from the Online Accounts facility and will also be emailed to the registered email address. It will be the client's responsibility to print this receipt and keep it for their records.