Venezuela - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Venezuela’s telecommunications market. The report analyses the mobile, internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Internet, VoIP, IPTV;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Convergence and Digital Media;
  • Mobile subscriber and ARPU forecasts;
  • Broadband market forecasts for selective years to 2022.
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE).

Researcher:- Henry Lancaster
Current publication date:- September 2017 (16th Edition)

Executive Summary

Venezuelan economic crisis causing revenue chaos for telcos

Venezuela’s fixed-line teledensity remains relatively high for the region, though the steady growth in the number of lines in recent years has come to an end and by late 2016 fixed-line penetration dipped below 25%.

In the telephony market CANTV’s sister company Movilnet began offering long-distance telephony services, a move sanctioned by the regulator and partly aimed at securing much needed foreign currency.

The economic troubles are causing considerable distortions in the country’s telecom market. With consumers increasingly careful with their disposable income the number of subscribers to fixed-line and mobile services has fallen, while growth in the number of broadband subscribers has stagnated. There has been pressure on operator revenue, with inflation having prompted operators to increase prices by up to 900% in 2016 (a measure which a subsequent presidential decree aimed to reverse).

CANTV and its main competitors Movistar and Digitel have maintained ambitious investment plans, largely aimed at improving their networks and expanding the reach and capabilities of new technologies and services. However, these plans have been put into disarray as a result of the difficulty in securing foreign currency.

Mobile penetration in Venezuela is below the average for South America, while growth in the sector has been set back by the ongoing economic recession. The number of mobile subscribers has fallen during the last two years though there has been some growth in mobile data traffic, spurred by the popularity of social networks, the prevalence of smartphones and continuing investments from operators in LTE infrastructure. In early 2017 Movilnet finally launched its own LTE services following several delays caused by its inability to purchase equipment from foreign vendors.

Three major players operate in the Venezuelan mobile market: Movilnet, the mobile subsidiary of state-owned CANTV, Movistar, the Venezuelan unit of Spain’s Telefónica, and Digitel, a locally owned private company. In terms of revenue, the mobile sector accounts for about 60% of overall telecom sector revenue, compared to 7% for internet services and 14% for subscription TV services.

This report provides an overview of Venezuela’s telecom infrastructure, market and regulatory environment, together with profiles of major fixed-line operators. It also covers the mobile market, reviewing the main players and providing key market statistics and analyses. In addition the report covers the fixed and fixed-wireless broadband markets as well as the pay TV markets. Mobile and broadband subscriber forecasts are provided to 2022.

Key developments:

  • Movilnet starts offering long-distance telephony services;
  • CANTV managing 22,000kms of fibre cabling;
  • Falling GDP and lower revenue from oil exports continue to place a strain on consumer spend for telecom services;
  • Movilnet sets up 280 LTE base stations as of June 2017;
  • Mobile data traffic grows 21% in the third quarter of 2016, year-on-year;
  • Movistar switches off its CDMA mobile and fixed-wireless voice and data network;
  • Movilnet announces plan to close its CDMA infrastructure;
  • CANTV makes progress with Wi-Fi rollout program;
  • Report update includes the regulator’s market data to September 2016, operators’ data updates to Q2 2017, recent market developments.

Companies mentioned in this report:

CANTV, Movistar, Digitel, Inter, NetUno, Alodiga, Multiphone, Totalcom, Convergía, Movilnet, MovilMax, Tesacom, SuperCable, DirecTV.

Table of Contents

  • 1. Key statistics
    • 1.1 Country overview
  • 2. Telecommunications market
    • 2.1 Market analysis
  • 3. Regulatory environment
    • 3.1 Telecom Ministry
    • 3.2 Conatel
  • 4. Fixed network operators
    • 4.1 Introduction
    • 4.2 CANTV
    • 4.3 Movistar (Telefónica)
    • 4.4 Digitel
    • 4.5 Inter
    • 4.6 NetUno
  • 5. Telecommunications infrastructure
    • 5.1 Overview of the national telecom network
      • 5.1.1 Fixed-line statistics
    • 5.2 International infrastructure
      • 5.2.1 Terrestrial links
      • 5.2.2 Submarine cable networks
      • 5.2.3 Satellite networks
    • 5.3 Wholesale
  • 6. Broadband market
    • 6.1 Fixed broadband access market
      • 6.1.1 Introduction and statistical overview
      • 6.1.2 Market analysis
      • 6.1.3 Government initiatives
      • 6.1.4 Broadband statistics
      • 6.1.5 Forecasts – fixed broadband market – 2018; 2020; 2022
    • 6.2 Hybrid Fibre Coax (HFC) networks
    • 6.3 Digital Subscriber Line (DSL) networks
    • 6.4 Fibre-to-the-Premises (FttP) networks
    • 6.5 Other fixed broadband services
      • 6.5.1 Wi-Fi/WiMAX
      • 6.5.2 Satellite broadband
  • 7. Digital economy
    • 7.1 E-commerce
  • 8. Digital media
    • 8.1 Introduction
    • 8.2 Bundled services
    • 8.3 Satellite-based digital pay TV developments
    • 8.4 Digital Terrestrial TV
    • 8.5 Videostreaming
    • 8.6 Communications
      • 8.6.1 IP and Voice over Internet Protocol (VoIP)
  • 9. Mobile communications
    • 9.1 Market analysis
    • 9.2 Mobile statistics
      • 9.2.1 General statistics
      • 9.2.2 Mobile data
      • 9.2.3 Mobile broadband
      • 9.2.4 Forecasts – mobile market – 2018; 2020; 2022
    • 9.3 Regulatory issues
      • 9.3.1 Spectrum auctions
      • 9.3.2 Network sharing
    • 9.4 Mobile infrastructure
      • 9.4.1 Digital networks
      • 9.4.2 Other infrastructure developments
    • 9.5 Major mobile operators
      • 9.5.1 Movilnet (CANTV)
      • 9.5.2 Movistar (Telefónica)
      • 9.5.3 Digitel
    • 9.6 Mobile handsets
    • Table 1 – Country statistics – 2017 (e)
    • Table 2 – Telephone network statistics – 2017 (e)
    • Table 3 – Internet user statistics – 2017 (e)
    • Table 4 – Broadband statistics – 2017 (e)
    • Table 5 – Mobile statistics – 2017 (e)
    • Table 6 – National telecommunications authority
    • Table 7 – Evolution of GDP in Venezuela – 2011 - 2017
    • Table 8 – Historic - Fixed and mobile market share of subscribers – 1998 - 2009
    • Table 9 – Fixed and mobile market share of subscribers – 2010 - 2016
    • Table 10 – Telecom revenues and investments – 2001 - 2017
    • Table 11 – Telecom revenue as a percentage of GDP – 2001 - 2016
    • Table 12 – Levies collected by Conatel – 2004 - 2016
    • Table 13 – CANTV group revenue – 2012 - 2013
    • Table 14 – CANTV – fixed lines in service and market share – 1999 - 2015
    • Table 15 – Movistar – fixed lines in service – 2004 - 2016
    • Table 16 – Movistar Venezuela financial data – 2015 - 2017
    • Table 17 – Historic - Fixed lines in service and teledensity – 1997 - 2009
    • Table 18 – Fixed lines in service and teledensity – 2010 - 2018
    • Table 19 – Historic - Public payphones – 1997 - 2009
    • Table 20 – Public payphones – 2010 - 2017
    • Table 21 – Fixed-line and mobile voice traffic – 2005 - 2017
    • Table 22 – Fixed-line revenue and investment – 2005 - 2017
    • Table 23 – Historic - Internet users and user penetration rate – 1998 - 2009
    • Table 24 – Internet users, subscribers and user penetration rate – 2010 - 2018
    • Table 25 – Dial-up internet subscribers – 2000 - 2018
    • Table 26 – Fixed broadband subscribers and penetration rates – 2000 - 2018
    • Table 27 – Fixed broadband technologies – market share – 2001 - 2015
    • Table 28 – Historic - CANTV – broadband subscribers – 2000 - 2013
    • Table 29 – Internet service revenue – 2001 - 2017
    • Table 30 – Forecast broadband subscribers –– 2016; 2018; 2021
    • Table 31 – Cable broadband subscribers–– 2007 - 2015
    • Table 32 – DSL broadband subscribers–– 2007 - 2015
    • Table 33 – Historic - Pay TV subscribers and penetration rates – 1997 - 2009
    • Table 34 – Pay TV subscribers and penetration rates – 2010 - 2016
    • Table 35 – Broadcasting service revenue – 2001 - 2016
    • Table 36 – Movistar pay TV subscribers – 2013 - 2016
    • Table 37 – Historic – Active mobile subscribers and penetration rate – 1997 - 2009
    • Table 38 – Active mobile subscribers and penetration rate – 2010 - 2018
    • Table 39 – Mobile voice traffic – 2001 - 2018
    • Table 40 – Mobile sector revenue – 2001 - 2018
    • Table 41 – Distribution of mobile subscribers by operating platform – 2014 - 2016
    • Table 42 – Mobile prepaid/postpaid ratio – 1997 - 2016
    • Table 43 – Mobile prepaid/postpaid subscribers – 1997 - 2016
    • Table 44 – SMS messages sent, annual change – 2002 - 2016
    • Table 45 – SMS messages sent, annual change – 2002 – 2017
    • Table 46 – Mobile broadband subscribers – 2009 - 2018
    • Table 47 – Mobile data traffic – 2014 - 2016
    • Table 48 – Forecast mobile subscribers – 2018; 2020; 2022
    • Table 49 – Mobile subscriber distribution by technology – 2014 - 2016
    • Table 50 – Market share of mobile subscribers by operator – 2001 - 2015
    • Table 51 – Historic - Movilnet – mobile subscribers – 2001 - 2013
    • Table 52 – Movistar mobile service revenue – 2015 - 2017
    • Table 53 – Movistar subscribers – 2001 - 2017
    • Table 54 – Smartphones in use – 2014 - 2016
    • Chart 1 – Evolution of revenues and investments – 2001 - 2016
    • Chart 2 – Fixed lines in service – market evolution at a glance – 2005 - 2018
    • Chart 3 – Internet users and user penetration rate – 2005 – 2018
    • Chart 4 – Fixed broadband subscribers – market evolution at a glance – 2000 - 201
    • Chart 5 – Mobile subscribers and penetration at a glance – 2003 - 2018
    • Exhibit 1 – Map of Venezuela

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