Singapore - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Singapore's telecommunications market. The report analyses the Telecoms Infrastructure, mobile, fixed broadband, Digital Media and Digital Economy sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure;
  • Major players, revenues, subscribers, ARPU;
  • Mobile voice and data markets;
  • Broadband (FttH, DSL, wireless);
  • Mobile forecasts and fixed broadband forecast to 2022.

Researcher:- Phil Harpur
Current publication date:- July 2017 (23rd Edition)

Executive Summary

Fibre broadband adoption gains momentum in Singapore

Singapore has developed the status of a world leader in telecommunications through the building of a high quality and extremely progressive regulatory environment for the local telecommunications sector that has, in turn, generated a highly competitive market.

Growth in number of fixed lines in Singapore has remained relatively stable over the period from 2012 to 2017. Growth in telecom services in Singapore is now dominated by the mobile segment. Penetration of fixed lines is expected to remain stable or drop slightly, in the period from 2018 to 2020.

In its efforts to maintain Singapore’s status as an ICT market leader, the government launched its plan for a nationwide fibre-based broadband network: the Next Generation Broadband Network (NGNBN). The roll out and deployment of this national network has effectively been completed and there is rapid take-up of fibre-based services.

Singapore has been working to shape itself into what it says will be the world’s first ‘Smart Nation’ where data and analytics play a critical role in its society and economy. Smart Nation is Singapore’s vision to tap into the potential of technology to improve the lives of citizens and create greater opportunities for business.

Singapore’s mobile market has displayed slow growth over the last few years due to a highly mature market with penetration reaching 149% by 2017. However the market over the next five years to 2022 is unlikely to grow much further.

The ‘mix’ of mobile services is rapidly changing, with 2G having almost disappeared, 3G numbers declining and Long Term Evolution (LTE) / 4G service offerings continuing to expand rapidly.

Competition is now heating up in Singapore’s mobile market with a fourth provider Australian telco TPG Telecom set to launch services shortly. TPG Telecom has recently won the right to become the city-state’s fourth mobile network operator (MNO), defeating MyRepublic, another operator that has been trying to enter the local market over the past few years. This is likely to see increased pressure on SingTel, Starhub and M1, potentially triggering another price war which is likely to lower ARPUs over the next two years to 2019.

The launch of third generation (4G) services by all three operators and the subsequent development of this platform has been a transformational move for Singapore’s mobile market and has seen the adoption of new generation services steadily increase. The eventual launch of 5G services will further this transformation.

Singapore boasts an elaborate inter network, with around 100% of internet households having broadband access. The government has continued to maintain a strong commitment to making broadband access widely available to the population and at the same time lifting the overall quality of the access.

Wireless broadband has seen strong growth over the past few years driven by the migration to the NGNBN. By 2018 wireless broadband penetration is predicted to reach over 200%.

Optical fibre broadband also has seen strong growth as customers migrate to the NGNBN’s optical fibre network. xDSL on the other hand has seen a decrease in usage and cable modem broadband also has been experiencing declining subscriber numbers.

Slow growth in the fixed broadband market is predicted over the next five years in a mature and saturated market. Market penetration is predicted to increase moderately by 2022.

Key developments:

  • Singapore has officially launched the new Infocomm Media Development Authority (IMDA).
  • Data and analytics start to play a critical role in Singapore’s Smart Nation initiative.
  • Long Term Evolution (LTE) / 4G service offerings continue to expand rapidly.
  • Singtel successfully tested fifth-generation mobile technology.
  • The IMDA spearheading joint-industry trials of Light Fidelity (Li-Fi) technology.
  • M1 announced plans to deploy the city-state’s first commercial Heterogeneous Network (HetNet).
  • Slow growth is predicted in the fixed broadband market to 2022 years in a mature and saturated market.
  • Both wireless broadband and fibre broadband will continue to be the fastest growing broadband segments.
  • Data and analytics are playing a critical role in Singapore’s Smart Nation initiative.

Key companies mentioned in this report:

SingTel; StarHub, MobileOne (M1), TPG (Telecom), MyRepublic

Table of Contents

  • 1. Key statistics
  • 2. Telecommunications market
    • 2.1 Market Overview and Analysis
  • 3. Regulatory environment
    • 3.1 Historic overview
    • 3.2 Regulatory authority
      • 3.2.1 Background
    • 3.3 Cyber Security
  • 4. Fixed network operators
    • 4.1 Singapore Telecom (SingTel)
    • 4.2 StarHub
    • 4.3 PacNet
  • 5. Telecommunications infrastructure
    • 5.1 Overview of the national telecom network
    • 5.2 The Next Generation Nationwide Broadband Network (Next Gen NBN)
      • 5.2.1 Introduction
      • 5.2.2 Latest Developments
      • 5.2.3 Structure of Singapore’s national broadband network
      • 5.2.4 Background and Timeline
    • 5.3 International infrastructure
      • 5.3.1 Satellite networks
      • 5.3.2 Submarine cable networks
      • 5.3.3 Other developments
    • 5.4 Specific IT developments
      • 5.4.1 Data Centres
      • 5.4.2 Data Centre Providers
      • 5.4.3 Cloud Computing
    • 5.5 Smart infrastructure
      • 5.5.1 M2M/IoT
      • 5.5.2 Smart Nation Platform
  • 6. Broadband market
    • 6.1 Introduction and statistical overview
      • 6.1.1 Market overview and analysis
      • 6.1.2 Broadband statistics
      • 6.1.3 Forecasts – broadband subscribers – 2017; 2019; 2022
    • 6.2 Fixed Broadband Service Providers
      • 6.2.1 Overview
      • 6.2.2 Singapore Telecom (SingTel)
      • 6.2.3 StarHub
      • 6.2.4 MobileOne (M1)
      • 6.2.5 MyRepublic
    • 6.3 Fixed Line Broadband Technologies
      • 6.3.1 Hybrid Fibre Coax (HFC) networks / Cable Modems
      • 6.3.2 Digital Subscriber Line (DSL) networks
      • 6.3.3 Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
      • 6.3.4 Fixed wireless (WiFi and WiMAX)
      • 6.3.5 Voice over Internet Protocol (VoIP)
  • 7. Digital media
    • 7.1 Introduction - Broadcasting
    • 7.2 Videostreaming / IPTV
      • 7.2.1 SingTel
      • 7.2.2 StarHub
      • 7.2.3 M1
  • 8. Digital economy
    • 8.1 e-Commerce
      • 8.1.1 Smart Nation initiative
    • 8.2 E-Payments
    • 8.3 e-Government
  • 9. Mobile communications
    • 9.1 Market Overview and analysis
    • 9.2 Mobile statistics
      • 9.2.1 General statistics
      • 9.2.2 Mobile data
      • 9.2.3 Mobile Broadband
      • 9.2.4 Forecasts – mobile subscribers – 2017; 2019; 2022
    • 9.3 Regulatory Issues
      • 9.3.1 Spectrum
    • 9.4 Mobile infrastructure
      • 9.4.1 Brief intro analogue networks
      • 9.4.2 Digital networks
      • 9.4.3 Other Infrastructure Developments
    • 9.5 Major mobile operators
      • 9.5.1 Overview – operating statistics
      • 9.5.2 Singapore Telecom (SingTel)
      • 9.5.3 StarHub
      • 9.5.4 MobileOne (M1)
      • 9.5.5 TPG Telecom
      • 9.5.6 MyRepublic
      • Table 1 – Country statistics – 2017
      • Table 2 – Telephone network statistics – 2017
      • Table 3 – Broadband statistics – 2017
      • Table 4 – Mobile statistics – 2017
      • Table 5 – National telecommunications authorities
      • Table 6 – Fixed-line subscribers and penetration – 1998 - 2018
      • Table 7 – Overview of fixed-line subscribers – 2015 - 2017
      • Table 8 – Total Broadband subscribers and Annual Growth– 1999 - 2018
      • Table 9 – Total Broadband Subscribers – Fixed vs Wireless – 2013 - 2017
      • Table 10 – Total Broadband Subscribers – Fixed vs Wireless, market share – 2013 - 2017
      • Table 11 – Total Broadband Subscribers by Access Type – 2013 - 2017
      • Table 12 – Total Broadband Market Share by Access Type – 2013 - 2017
      • Table 13 – Internet Users and Penetration – 2006 - 2017
      • Table 14 – Total international internet bandwidth – 2006 - 2017
      • Table 15 – Forecast fixed broadband subscribers and penetration rates – 2017; 2019; 2022
      • Table 16 – Fixed broadband subscribers, market share by major providers – 2017
      • Table 17 – SingTel - fixed broadband subscribers – 2005 - 2017
      • Table 18 – SingTel’s fibre-based broadband subscribers – 2011 - 2017
      • Table 19 – StarHub’s fixed broadband subscribers – 2003 - 2017
      • Table 20 – StarHub – ARPU for broadband services – 2006 - 2017
      • Table 21 – StarHub cable TV subscribers – 2010 - 2017
      • Table 22 – StarHub cable TV ARPU – 2003 - 2017
      • Table 23 – Mobile One – Fixed (broadband fibre) subscribers – 2012 - 2017
      • Table 24 – Mobile One – ARPU - fixed (broadband fibre) services – 2012 - 2017
      • Table 25 – Cable modem subscribers – 2000 - 2017
      • Table 26 – DSL subscribers – 2000 - 2017
      • Table 27 – Total optical fibre broadband subscribers – 2011 - 2017
      • Table 28 – Wireless broadband subscribers – 2007 - 2018
      • Table 29 – Key broadcasting statistics
      • Table 30 – Historic - Broadcasting – homes, subscribers and sector revenue – 1996 - 2015
      • Table 31 – SingTel’s payTV subscribers – 2007 - 2017
      • Table 32 – Mobile subscribers, annual growth and penetration – 1997 - 2017
      • Table 33 – Mobile Subscribers by 2G, 3G, 4G, prepaid, postpaid (millions) – 2012 - 2017
      • Table 34 – Mobile Subscribers by 2G, 3G, 4G (millions) – 2012 - 2017
      • Table 35 – Mobile Subscribers market share by 2G, 3G, 4G – 2012 - 2017
      • Table 36 – Historic - 3G mobile subscribers – 2005 - 2016
      • Table 37 – Historic - Overall mobile services ARPU – 2002 - 2015
      • Table 38 - ARPU – postpaid and prepaid by mobile operator – 2014 - 2017
      • Table 39 – Total SMS messages per month – 2004 - 2017
      • Table 40 – Mobile broadband subscribers – 2013 - 2018
      • Table 41 – Mobile broadband subscribers – 2007 - 2017
      • Table 42 – Forecast mobile subscribers and penetration – 2017; 2019; 2022
      • Table 43 – Singapore – mobile operators and systems
      • Table 44 – Mobile Subscribers by Operator (millions) – 2000 - 2017
      • Table 45 – Mobile Subscriber Market Share by Operator – 2000 - 2017
      • Table 46 – SingTel – Singapore market – Key Financial Statistics – 2014 - 2017
      • Table 47 – SingTel – Singapore market – key operational subscriber (millions_ statistics – 2013 - 2017
      • Table 48 – SingTel - mobile subscribers – 1998 - 2017
      • Table 49 – SingTel - 4G mobile subscribers – 2014 - 2017
      • Table 50 – SingTel – mobile postpaid & prepaid subscribers (millions) – 2015 - 2017
      • Table 51 – SingTel – ARPU for mobile services – postpaid, prepaid, blended – 2003 - 2017
      • Table 52 – StarHub – Key Financial Statistics – 2014 - 2016
      • Table 53 – StarHub – operating revenue and capital expenditure – 2008 - 2016
      • Table 54 – StarHub – Operating revenue ($thousands) by market segment – 2014 - 2016
      • Table 55 – StarHub – key operational statistics – subscribers (millions) – 2012 – 2017
      • Table 56 – StarHub mobile subscribers – 2000 - 2017
      • Table 57 – StarHub - mobile subscribers (millions) postpaid and prepaid – 2015 – 2017
      • Table 58 – StarHub – ARPU for mobile services – postpaid and prepaid – 2003 - 2017
      • Table 59 – MobileOne - mobile subscribers – 1998 - 2017
      • Table 60 – Mobile One – mobile subscribers, prepaid, postpaid – 2015 - 2017
      • Table 61 – MobileOne – ARPU for mobile services – postpaid and prepaid – 2015 - 2017
      • Table 62 – Mobile One – operating revenue, capital expenditure and EBITDA – 2008 - 2016
      • Chart 1 – Fixed line subscribers – 2007 - 2018
      • Chart 2 – Total Broadband subscribers and Annual Growth – 2007 - 2018
      • Chart 3 – Total Broadband Market Share by Fixed vs Wireless – 2013 - 2017
      • Chart 4 – Total Broadband Market Share by Access Type – 2013 - 2017
      • Chart 5 – Fixed broadband subscribers market share by major providers – 2017
      • Chart 6 – Wireless broadband subscribers – 2007 - 2018
      • Chart 7 – Mobile subscribers and penetration – 2006 - 2017
      • Chart 8 – Mobile Subscribers Market Share by 2G, 3G, 4G subscribers – 2012 - 2017
      • Chart 9 – Mobile broadband subscribers – 2013 - 2018
      • Chart 10 – Mobile Subscriber Market Share by Operator – 2000 - 2017
      • Exhibit 1 – Key historical regulatory and liberalisation developments
      • Exhibit 2 – Structure of National Broadband Network
      • Exhibit 3 – International submarine cable systems with landing points in Singapore
      • Exhibit 4 – Third Generation (3G) licensees, spectrum and vendors
      • Exhibit 5 – SingTel’s regional subsidiaries and shareholdings
      • Exhibit 6 – Major shareholders in StarHub

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