Morocco Telecoms Market Report

Telecoms, Mobile and Broadband - Statistics and Analyses

Last updated: 30 Jan 2024 Update History

Report Status: Current

Report Pages: 191

Analyst: Henry Lancaster

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Summary
Table Of Contents

Morocco upgrades its telecom ambitions with Digital 2030 strategy

Morocco has one of the more advanced telecommunications sectors in Africa. It has been supported by the government over decades, particularly relating to the country’s digital transformation and the extension of broadband nationally. These measures have gone far to improving internet access. In the fixed-line broadband segment there is considerable investment in fibre. Though fibre accounts for about a third of all fixed broadband connections, it accounts for only about 25 of all internet connections, showing the dominance of the mobile platform.

Other companies have attempted to break into the fixed broadband market but have been repeatedly thwarted by a lack of access to Maroc Telecom’s DSL infrastructure. This situation culminated in Maroc Telecom being fined over MAD3 billion in 2020 for unfair competition practices by restricting local-loop unbundling. The DSL market has opened since then, with Inwi having secured a 17% share of subscribers by late 2023.

Other developments centre on the country’s updated Maroc Digital 2030 digital strategy. As well as a complete digitisation of public services and stimulating the digital economy, the strategy aims to create 300,000 jobs, foster startups in the ICT sector, and increase the number of graduates with digital skills from Moroccan universities and technical colleges. These efforts are supported by Technopark Morocco, which opened its sixth campus in November 2023 and which is planning to have three more in service by the end of 2024. These incubators have supported thousands of businesses and have become central to the government’s efforts to cement Morocco as a hub for technical innovation in the region.

Key developments:

Helios Investment Partners acquires a majority stake in Maroc Datacentre.
Technopark Morocco opens its sixth centre, in Essaouira, with three others planned.
Government sets up the National Commission for Digital Development, a body charged with streamlining administrative processes and improving the country’s digital services.
Morocco improves ranking in e-governance tables following the digitisation of services.
Morocco joins with Tanzania to use satellite-based systems to collect data on agricultural yields in areas with no internet coverage.
Report update includes ITU’s data updates, updated Telecom Maturity Index charts and analyses, regulator’s market data to September 2023, operator data to Q3 2023, recent market developments.

Companies mentioned in this report:

Maroc Telecom / Itissalatt Al-Maghrib (IAM), Orange Morocco, Inwi (Wana)

Key statistics
Regional Africa Market Comparison

Africa Telecom Maturity Index by tier

Market Leaders
Market Challengers
Market Emergents

TMI vs GDP
Mobile and mobile broadband penetration
Fixed versus mobile broadband penetration

Country overview
Telecommunications market

Government support

Technopark Morocco

Regulatory environment

Regulatory authority
Fixed-line developments

Telecommunications Law 1997
Telecom law amendments 2002
Telecom law amendments 2019
Law 55-01 of 2004
Universal service
Universal Service Fund (USF)
Telecom sector liberalisation
Privatisation
Interconnection
Fixed Number Portability (FNP)
Local Loop Unbundling (LLU)

Mobile network developments

SIM card registration
Licensing
Mobile Number Portability (MNP)
Mobile Termination Rates (MTRs)
Infrastructure sharing

Mobile market

Mobile statistics

Mobile voice
Mobile data
Mobile broadband

Mobile infrastructure

Analogue networks
Digital networks

Major mobile operators

Itissalatt Al-Maghrib (IAM, Maroc Telecom)
Orange Morocco (Méditel)
Inwi (Wana)

Mobile content and applications

Mobile payments, m-banking
Satellite mobile

Fixed-line broadband market

Broadband statistics
Digital Subscriber Line (DSL) networks

Maroc Telecom (Menara)

Fibre-to-the-Premises (FttP) networks
Other fixed broadband services

Satellite broadband
Broadband over Powerlines (BPL)
Wireless broadband

Digital economy

E-commerce
E-learning
E-government
Tele-medicine

Fixed network operators

Major network operators

Maroc Telecom
Orange Morocco (Médi Telecom, Méditel)
Inwi (formerly Wana, Maroc Connect)

Telecommunications infrastructure

National telecoms network
The MARWAN network
VoIP
Internet Exchange Points (IXPs)
Public call offices (teleboutiques)
International infrastructure

Submarine fibre
Terrestrial fibre and microwave
Satellite

Data centres

Appendix – Historic data
Glossary of abbreviations
Related reports

List of Tables

Table 1 – Top-Level Country Statistics and Telco Authorities - Morocco – 2024 (e)
Table 2 – Growth in the number of annual fixed number portings – 2013 – 2023
Table 3 – Growth in the number of accumulated mobile number portings – 2012 – 2023
Table 4 – Growth in the number of annual mobile number portings – 2013 – 2023
Table 5 – Decline in the MTR by operator (MAD / minute) – 2011 – 2018
Table 6 – Growth in the number of mobile subscribers and penetration rate – 2012 – 2027
Table 7 – Change in the number of prepaid and contract subscribers (million) – 2012 – 2023
Table 8 – Change in the proportion of prepaid and contract subscribers – 2012 – 2023
Table 9 – Mobile market share of subscribers by operator – 2012 – 2023
Table 10 – Change in the average price per minute for mobile services (MAD/minute) – 2012 – 2023
Table 11 – Average mobile traffic per subscriber (minutes per month) – 2012 – 2023
Table 12 – Change in mobile network voice traffic – 2012 – 2023
Table 13 – Fall in the number of SMS sent – 2012 – 2023
Table 14 – Growth in the number of mobile internet connections by type (million) – 2012 – 2023
Table 15 – Growth in the number of mobile internet connections by technology (million) – 2021 – 2023
Table 16 – Growth in the number of active mobile broadband subscribers and penetration – 2012 – 2027
Table 17 – Change in market share of mobile internet subscribers by provider – 2012 – 2023
Table 18 – Maroc Telecom’s mobile subscriber base and market share – 2012 – 2023
Table 19 – Change in the number of Maroc Telecom’s prepaid and contract mobile subscribers (million) – 2012 – 2023
Table 20 – Change in the number of Maroc Telecom’s mobile subscribers by platform (million) – 2012 – 2023
Table 21 – Decline in Maroc Telecom’s blended mobile ARPU – 2012 – 2023
Table 22 – Change in Maroc Telecom’s domestic mobile revenue – 2012 – 2023
Table 23 – Change in Orange Morocco’s mobile subscriber base and market share – 2012 – 2023
Table 24 – Change in Inwi’s mobile subscriber base and market share – 2012 – 2023
Table 25 – Increase in the total number of internet subscribers, and penetration – 2012 – 2023
Table 26 – Increase in the total number of internet subscribers by provider (million) – 2012 – 2023
Table 27 – Increase in the number of fixed broadband subscribers and penetration – 2012 – 2027
Table 28 – Change in the market share of overall internet subscribers by ISP – 2012 – 2023
Table 29 – Change in the average revenue per internet subscriber (MAD/month/subscriber) – 2012 – 2023
Table 30 – Increase in the number of DSL subscribers – 2012 – 2023
Table 31 – Distribution of DSL access by speed (old style) – 2012 – 2017
Table 32 – Distribution of DSL access by speed (new style) – 2018 – 2023
Table 33 – Change in internet subscriber market share: DSL and mobile – 2012 – 2023
Table 34 – Change in the number of DSL subscriptions by provider (thousand) – 2018 – 2023
Table 35 – Change in the market share of DSL subscriptions by provider – 2021 – 2023
Table 36 – Increase in the number of Maroc Telecom’s internet subscribers by access technology (thousand) – 2012 – 2023
Table 37 – Change in the number of Orange Morocco’s fixed broadband subscribers – 2021 – 2023
Table 38 – Change in the market share of fibre broadband subscriptions by provider – 2021 – 2023
Table 39 – Increase in the number of FttP broadband subscribers – 2017 – 2023
Table 40 – Growth in the number and value of e-commerce transactions – 2014 – 2023
Table 41 – Change in fixed-line market share by provider – 2013 – 2023
Table 42 – Growth in the number of Maroc Telecom’s domestic subscribers (million) – 2012 – 2023
Table 43 – Change in Maroc Telecom’s revenue (MAD billion) – 2012 – 2023
Table 44 – Change in Maroc Telecom’s EBITDA (MAD billion) – 2012 – 2023
Table 45 – Growth in Orange Morocco’s revenue (€ million) – 2015 – 2023
Table 46 – Change in the number of fixed lines in service and teledensity – 2012 – 2027
Table 47 – Change in the number of fixed and fixed-wireless lines in service (million) – 2012 – 2023
Table 48 – Decline in fixed-line voice traffic – 2013 – 2023
Table 49 – Decline in average fixed-line voice traffic – 2012 – 2023
Table 50 – Average revenue per fixed voice subscriber – 2012 – 2020
Table 51 – Decline in the number of payphones in service – 2012 – 2023
Table 52 – Increase in international internet bandwidth – 2012 – 2022
Table 53 – Historic - International internet bandwidth – 1999 – 2011
Table 54 – Historic - Fixed lines in service and teledensity – 2005 – 2011
Table 55 – Historic - ICT use of services – 2010 – 2016
Table 56 – Historic - Mobile subscribers and penetration rate – 2000 – 2011
Table 57 – Historic - Average SMS cost – 2010 – 2015
Table 58 – Historic - Multiple SIM card use among mobile subscribers – 2012 – 2016
Table 59 – Historic - Smartphone penetration – 2012 – 2016
Table 60 – Historic - Fixed and fixed-wireless lines in service (million) – 2005 – 2011
Table 61 – Historic - SMS traffic – 2005 – 2011
Table 62 – Historic - Mobile network voice traffic – 2005 – 2011
Table 63 – Historic - Maroc Telecom domestic mobile revenue – 2005 – 2011
Table 64 – Historic - Payphones in service – 2005 – 2011
Table 65 – Historic - Change in Maroc Telecom’s revenue (MAD billion) – 2008 – 2011
Table 66 – Historic - Change in Maroc Telecom’s EBITDA (MAD billion) – 2008 – 2011

List of Charts

Chart 1 – Africa Telecoms Maturity Index – Market Leaders
Chart 2 – Africa – Market Leaders global ranking
Chart 3 – Africa Telecoms Maturity Index – Market Challengers
Chart 4 – Africa – Market Challengers global ranking
Chart 5 – Africa Telecoms Maturity Index – Market Emergents
Chart 6 – Africa – Market Emergents global ranking
Chart 7 – Overall view - Telecoms Maturity Index vs GDP per Capita
Chart 8 – Africa - mobile subscriber penetration vs mobile broadband penetration
Chart 9 – Africa - fixed and mobile broadband penetration
Chart 10 – Growth in the number of annual fixed number portings – 2013 – 2023
Chart 11 – Growth in the number of accumulated mobile number portings – 2012 – 2023
Chart 12 – Growth in the number of annual mobile number portings – 2013 – 2023
Chart 13 – Growth in the number of mobile subscribers and penetration rate – 2012 – 2027
Chart 14 – Change in the number of prepaid and contract subscribers – 2012 – 2023
Chart 15 – Mobile market share of subscribers by operator – 2009 – 2023
Chart 16 – Change in the average price per minute for mobile services – 2012 – 2023
Chart 17 – Average mobile traffic per subscriber – 2012 – 2023
Chart 18 – Change in mobile network voice traffic – 2012 – 2023
Chart 19 – Fall in the number of SMS sent – 2012 – 2023
Chart 20 – Growth in the number of mobile internet connections by type – 2012 – 2022
Chart 21 – Growth in the number of active mobile broadband subscribers and penetration – 2012 – 2027
Chart 22 – Change in market share of mobile internet subscribers by provider – 2012 – 2023
Chart 23 – Maroc Telecom’s mobile subscriber base and market share – 2012 – 2023
Chart 24 – Change in the number of Maroc Telecom’s prepaid and contract mobile subscribers – 2012 – 2023
Chart 25 – Change in the number of Maroc Telecom’s mobile subscribers by platform – 2012 – 2023
Chart 26 – Decline in Maroc Telecom’s blended mobile ARPU – 2012 – 2023
Chart 27 – Change in Maroc Telecom’s domestic mobile revenue – 2012 – 2023
Chart 28 – Change in Orange Morocco’s mobile subscriber base and market share – 2012 – 2023
Chart 29 – Change in Inwi’s mobile subscriber base and market share – 2012 – 2023
Chart 30 – Increase in the total number of internet subscribers, and penetration – 2012 – 2023
Chart 31 – Increase in the total number of internet subscribers by provider – 2012 – 2023
Chart 32 – Increase in the number of fixed broadband subscribers and penetration – 2012 – 2027
Chart 33 – Change in the market share of overall internet subscribers by ISP – 2012 – 2023
Chart 34 – Change in the average revenue per internet subscriber – 2012 – 2023
Chart 35 – Increase in the number of DSL subscribers – 2012 – 2023
Chart 36 – Distribution of DSL access by speed (new style) – 2018 – 2023
Chart 37 – Change in internet subscriber market share: DSL and mobile – 2012 – 2023
Chart 38 – Increase in the number of Maroc Telecom’s internet subscribers by access technology – 2012 – 2023
Chart 39 – Increase in the number of FttP broadband subscribers – 2017 – 2023
Chart 40 – Growth in the number and value of e-commerce transactions – 2014 – 2023
Chart 41 – Change in fixed-line market share by provider – 2013 – 2023
Chart 42 – Growth in the number of Maroc Telecom’s domestic subscribers – 2012 – 2023
Chart 43 – Change in Maroc Telecom’s revenue – 2012 – 2023
Chart 44 – Change in Maroc Telecom’s EBITDA – 2012 – 2023
Chart 45 – Growth in Orange Morocco’s revenue – 2015 – 2023
Chart 46 – Change in the number of fixed lines in service and teledensity – 2012 – 2027
Chart 47 – Change in the number of fixed and fixed-wireless lines – 2012 – 2023
Chart 48 – Decline in fixed-line voice traffic – 2013 – 2023
Chart 49 – Decline in average fixed-line voice traffic – 2012 – 2023
Chart 50 – Average revenue per fixed voice subscriber – 2012 – 2020
Chart 51 – Decline in the number of payphones in service – 2012 – 2023
Chart 52 – Increase in international internet bandwidth – 2012 – 2022

List of Exhibits

Exhibit 1 – Regional Telecom Maturity Index global ranking
Exhibit 2 – Generalised Market Characteristics by Market Segment
Exhibit 3 –Africa – Market Leaders and market developments
Exhibit 4 – Africa – Market Challengers and market developments
Exhibit 5 – Africa – Market Emergents and market developments

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Morocco Telecoms Market Report

Telecoms, Mobile and Broadband - Statistics and Analyses

Purchase this Report

Morocco upgrades its telecom ambitions with Digital 2030 strategy

Key developments:

Companies mentioned in this report:

Key statistics

Regional Africa Market Comparison

Country overview

Telecommunications market

Regulatory environment

Mobile market

Fixed-line broadband market

Digital economy

Fixed network operators

Telecommunications infrastructure

Appendix – Historic data

Glossary of abbreviations

Related reports

Purchase this Report

Share this Report

TMT Intelligence

A platform to scale your intelligence tasks

Research Methodology

Hot Topics

News & Views