Jordan - Telecoms, Mobile and Broadband

Executive summary

Deployment of Jordan’s NBN continues in 2016

Positive developments are occurring for both Jordan’s fixed and mobile broadband sectors in 2016. The deployment of the national broadband network continues with the project now focusing on connecting the Northern governates via public facilities and there are plans to conduct a further tender for the second phase of the project in the near future. Funding for the NBN has been assisted by a Gulf Co-operation Council grant.

Internet access has been available in Jordan since 1996. Unlike many Arab countries, the Jordanian government has a relatively liberal attitude towards Internet access. Broadband represents the majority of subscriptions and competition is predominantly infrastructure based, with DSL, WiMAX and mobile the most popular platforms.

Mobile broadband in recent years has grown rapidly in terms of subscriptions, preceded by the launch of 3G/HSPA services. 4G LTE services became available in February 2015 when Zain Jordan began offering a number of priced bundles which utilize the network based on over 1,000 sites around the kingdom.

Orange Jordan was awarded a 4G license in early 2015 and launched 4G LTE in mid 2015; followed by Umniah which also began offering services in 2016. Development of 4G in Jordan is growing strongly with an estimated penetration of around 11-14% in 2016, according to Orange Jordan’s Deputy CEO. By 2020 4G penetration could reach as much as 70%.

Jordan possesses a high smart phone penetration of over 60% and the majority of users access OTT messaging apps via these devices. This has led to declining SMS revenues in recent years, similar to trends witnessed worldwide.

While Jordan is demonstrating positive developments towards fixed and mobile broadband development, it has some challenges including the ongoing influx of refugees from Iraq and Syria which places strain on the countries’ economy, infrastructure and society in general.

While Jordan also has a thriving ICT industry; the lack of a large market means entrepreneurs which establish tech start-ups in Jordan often target their products and services to the wealthy Gulf Region countries. Other challenges the Jordanian start-ups face is the lack of skilled talent, with wealthier markets in the region attracting Jordan’s technical talent.

Key telecom parameters – 2013; 2016

Sector 2013 2016
Subscribers to telecoms services (million): (e)
Internet users 5.30 5.95
Fixed-line telephony 0.38 0.35
Mobile phone 10.31 14.20

(Source: BuddeComm based on industry data)

Key developments:

  • In order to increase service centres, in March 2016 Orange Jordan signed a strategic co-operation agreement with Jordan Post allowing it to provide telecom services support via its post offices. In return, Orange Jordan will provide Jordan Post with various business solutions.
  • In February 2016 the government announced it would begin work connecting the Northern governates to the national broadband network, beginning with the public facilities.
  • In 2015 Umniah announced it was investing $US 500 million through to 2017 on building its 4G network. It began offering 4G services in March 2016 under the name “evo 4G” and at the same time launched LTE fixed network services.
  • 3G penetration is already over 70% in Jordan.
  • Android devices are particularly popular in Jordan.
  • The second-hand smart phone market in Jordan is very strong and has enabled a broader demographic to own such devices.

Companies mentioned in this report:

Jordan Telecom Group/Orange, Zain Jordan, Batelco/Umniah, Virgin Mobile MEA.

Table of Contents

  • 1. Executive summary
  • 2. Key statistics
    • 2.1 Country overview
  • 3. Telecommunications market
    • 3.1 Recent developments
    • 3.2 Historical overview
    • 3.3 Market analysis
  • 4. Regulatory environment
    • 4.1 Historic overview
      • 4.1.1 Telecommunications Law 1995
      • 4.1.2 Telecommunications Law 2002
    • 4.2 Regulatory authority
    • 4.3 Telecom sector liberalisation
      • 4.3.1 WiMAX licences
    • 4.4 Privatisation
    • 4.5 Interconnect
    • 4.6 Access
    • 4.7 Carrier PreSelection (CPS)
  • 5. Fixed-network operators
    • 5.1 Jordan Telecom Group/JTG/Orange Jordan
  • 6. Telecommunications infrastructure
    • 6.1 National telecom network
      • 6.1.1 National Telecommunication Program 1995-1999
    • 6.2 International infrastructure
    • 6.3 Broadband access market
      • 6.3.1 Market analysis
      • 6.3.2 Broadband statistics
    • 6.4 Forecasts – broadband subscribers
      • 6.4.1 Scenario 1 – higher growth
      • 6.4.2 Scenario 2 – lower growth
    • 6.5 Digital Subscriber Line (DSL) networks
    • 6.6 Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
    • 6.7 Other fixed broadband services
      • 6.7.1 Fixed wireless (WiFi and WiMAX)
    • 6.8 Competition issues
      • 6.8.1 ISP market
  • 7. Digital economy/digital media
    • 7.1 Overview
    • 7.2 E-Commerce
    • 7.3 E-payment
    • 7.4 E-education
    • 7.5 E-health
    • 7.6 E-government
    • 7.7 Big Data
  • 8. Digital Media
    • 8.1 Videostreaming
    • 8.2 Social networking
    • 8.3 Online and mobile gaming
    • 8.4 Newspaper and book publishers
  • 9. Smart city
    • 9.1 Smart grids
  • 10. Mobile communications
    • 10.1 Market analysis
    • 10.2 Mobile statistics
      • 10.2.1 General statistics
    • 10.3 Mobile broadband statistics
    • 10.4 Regulatory issues
      • 10.4.1 Third GSM licence
      • 10.4.2 3G licences
      • 10.4.3 4G spectrum
      • 10.4.4 SIM card registration
      • 10.4.5 MTRs
    • 10.5 Mobile infrastructure
      • 10.5.1 Digital networks
      • 10.5.2 Satellite mobile
    • 10.6 IoT and M2M networks
    • 10.7 Major mobile operators
      • 10.7.1 Operators
      • 10.7.2 Zain Jordan
      • 10.7.3 Orange Jordan
      • 10.7.4 Umniah
      • 10.7.5 MVNOs
    • 10.8 Mobile content and applications
      • 10.8.1 m-commerce
      • 10.8.2 m-banking (payments/loans)
    • 10.9 Mobile handsets
  • 11. Related reports
  • Table 1 – Country statistics – Jordan - 2015
  • Table 2 – Telephone network statistics – 2015
  • Table 3 – Broadband statistics – 2015
  • Table 4 – Mobile statistics – 2015
  • Table 5 – National telecommunications authorities
  • Table 6 – GDP growth and inflation – 2006 - 2016
  • Table 7 – Jordan Telecom Group profit and revenue by sector – 2004 - 2014
  • Table 8 – Jordan Telecom Group divisional subscribers – 2005 - 2014
  • Table 9 – Fixed lines in service and teledensity – 1995 - 2016
  • Table 10 – Internet users and penetration rate – 1995 - 2016
  • Table 11 – Internet subscribers and penetration rate – 1999 - 2016
  • Table 12 – Internet subscribers by access method – 2015
  • Table 13 – Forecast broadband subscribers – higher market growth scenario – 2016; 2018; 2022
  • Table 14 – Forecast broadband subscribers – lower market growth scenario – 2016; 2018; 2022
  • Table 15 – DSL subscribers - 2001 - 2015
  • Table 16 - Facebook Stats for Jordan compared to other Middle Eastern countries as at July 2015
  • Table 17 – Historic - Mobile subscribers and penetration rate - 1995 - 2004
  • Table 18 – Mobile subscribers and penetration – 2005 – 2016
  • Table 19 – Mobile operators, subscribers and annual change – 2015
  • Table 20 – Major mobile operators’ market share – 2004 – 2015
  • Table 21 – Active mobile broadband subscriptions – 2010 – 2015
  • Table 22 – Mobile Termination Rates – 2010 - 2014
  • Table 23 – Zain Jordan financial data (including ARPU) – 2005 – 2015
  • Table 24 – Zain Jordan prepaid/postpaid mobile subscribers – 2005 - 2015
  • Table 25 – Orange Jordan – revenue, ARPU, and subscribers – 2006 - 2014
  • Table 26 – Umniah – subscribers – 2008 - 2015
  • Chart 1 – Mobile operators’ market share at a glance - 2015
  • Exhibit 1 – Jabbar Internet Group

Related Reports

Purchase this Report

US$220.00

Licence Information

Share this Report

Purchase with Confidence

Paul is by far, the leading telecommunications analyst in Australia. Not only is his company's research first class and timely, it is superbly contextual to the complexities of today's modern media and communications technology. He is always extremely generous in sharing his knowledge with others and has a great ability to connect people together and be a thought leader on topics of National interest such as the NBN, FttH and Smart Grids.

Bruce Duyshart, Director Strategic Technology, Lend Lease

Special Offers

Bahrain - Telecoms, Mobile and Broadband
US$215.00 until 5 Oct 2016
(normal price US$435.00)

Iran - Telecoms, Mobile and Broadband
US$210.00 until 5 Oct 2016
(normal price US$420.00)

Sample Reports

A selection of downloadable samples from our Annual Publications catalogue.


Download a Sample Report

More than 4,000 customers from 140 countries utilise BuddeComm Research

Are you interested in BuddeComm's Consulting Services?

News & Views

Have the latest telecommunications industry news delivered to your inbox by subscribing to Paul's FREE weekly News & Views.

Contact us

Email
pbc@budde.com.au