Italy Telecoms Market Report

Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Date: April 2024

Report Pages: 271

Analyst: Henry Lancaster

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Summary
Table Of Contents

Italy’s MNOs progress with switching off 3G networks

Italy’s large telecom market has one of the most progressive fibre sectors in Europe, with regulatory measures encouraging network sharing. The incumbent telco continues to invest in fibre, despite its recent financial difficulties, while the Open Fiber wholesale provider now has a number of retail contracts which have greatly broadened competition in the sector. Plans to merge Open Fiber with TIM’s fixed infrastructure are ongoing. Regulatory measures have also been introduced to facilitate access to NGNs, and a number of deals have been brokered which enable the main telcos to provide bundled services to large numbers of the population.

Italy’s vibrant mobile market has one of the highest penetration rates in Europe, though the number of subscribers has fallen in recent years as customers respond to attractive off-net pricing which has reduced the financial benefit of having SIM cards from different providers. The market underwent considerable changes following the merger of Wind and 3 Italia (becoming Wind Tre), which resulted in a new entrant in the form of Iliad. In mid-2019 Fastweb was recognised as an MNO in its own right, having been an MVNO for some 11 years. The company has secured spectrum in the 3.5GHz and 26GHz bands and has a ten-year deal with Wind Tre providing it with national roaming as well as a partner with which to develop a 5G network.

Network operators were among the first in Europe to trial services based on 5G. Recent spectrum auctions raised €6.55 billion, a cost which has encouraged operators to look at cost-saving options including network build cooperation and the sale of base station portfolios. The high cost also encouraged the regulator in early 2021 to consider extending the licenses by an additional six years.

This report analyses the key aspects of the Italian telecom market, providing the latest data and statistics on the fixed network services sector. It also reviews the key regulatory issues including number portability and local loop unbundling. In addition, the report assesses the fixed and fixed wireless broadband sectors, including the burgeoning fibre market. The report also analyses the mobile voice and data markets, including statistics, key regulatory issues and an assessment of deployed technologies and operator strategies in the face of competitive pressures and new opportunities.

Key developments:

Vodafone Italy and Fastweb sue TIM for €1.1 billion for abusing its position in the fixed broadband sector;
Vodafone switches off its 3G network;
TIM to switch off its GSM services by 2029;
Government urges progress on TIM and Open Fiber network merger talks;
TIM extends 5G and showcases data rates of 4Gb/s;
Fastweb and Wind Tre sign 5G network-sharing deal;
Report update includes the regulator's market data to December 2021, telcos' operating and financial data to Q1 2022, updated Telecom Maturity Index charts and analyses, recent market developments.

Companies mentioned in this report:

Telecom Italia (TIM), Fastweb, BT Italia, Tiscali, Wind Tre (3 Italia / Wind Telecom), Vodafone Italia, Metroweb

Key statistics
Regional Europe Market Comparison

Market characteristics
Market Leaders
Market Challengers
Market Emergents
TMI versus GDP
Mobile and mobile broadband penetration
Fixed versus mobile broadband penetration

Country overview
Telecommunications market

Market analysis

Regulatory environment

Historical overview
Regulatory authority
Fixed-line developments

Telecom sector liberalisation
Interconnect
Access
Number Portability (NP)
Carrier PreSelection (CPS)

Mobile market developments

Spectrum regulations and spectrum auctions
Roaming
Network sharing
Mobile Number Portability (MNP)
Mobile Termination Rate (MTR)

Mobile market

Market analysis
Mobile statistics

Operator market shares

Mobile infrastructure

5G
4G (LTE)
3G
Other infrastructure developments

Mobile voice
Mobile data

Short Messaging Service (SMS)
Multimedia Messaging Services (MMS)
Mobile broadband

Major mobile operators

Wind Tre (3 Italia/Wind)
TIM
Vodafone Italy
Iliad Italia
Fastweb
MVNOs

Mobile content and applications

Mobile banking/ticketing
Payment services

Fixed-line broadband market

Introduction and statistical overview

Broadband statistics
Government support – Open Fibre
National Broadband Plan

Hybrid Fibre Coax (HFC) networks
Digital Subscriber Line (DSL) networks

Telecom Italia
Fastweb
Tiscali
Wind Tre
Vectoring DSL

Fibre-to-the-Premises (FttP) networks

Introduction
Telecom Italia
Fastweb
Other networks
Other developments

Other fixed broadband services

Fixed network operators

Introduction
Telecom Italia (TIM)
Wind Tre
BT Italia
Tiscali
Fastweb

Telecommunications infrastructure

Overview of the national telecom network
International

Submarine cable networks
Satellite networks

Infrastructure developments

Next Generation Network (NGN)

Smart infrastructure

Smart cities
Smart meters
Smart initiatives

Appendix – Historic data
Glossary of abbreviations
Related reports

List of Tables

Table 1 – Top Level Country Statistics and Telco Authorities - Italy – 2022 (e)
Table 2 – Development of fixed and mobile sector investment (€ billion) – 2012 – 2020
Table 3 – Share of fixed-line and mobile sector investment by operator – 2010 – 2018
Table 4 – Decline in fixed and mobile market revenue (€ billion) – 2012 – 2020
Table 5 – Change in fixed and mobile retail revenue by type (€ billion) – 2013 – 2020
Table 6 – Change in retail fixed market revenue by type (€ billion) – 2013 – 2020
Table 7 – Development of Telecom Italia’s wholesale access lines by type (thousand) – 2012 – 2022
Table 8 – Fall in the number of fixed number portings – 2010 – 2018
Table 9 – Change in the number of annual mobile numbers ported – 2012 – 2021
Table 10 – Growth in the number of SIM and M2M cards – 2012 – 2021
Table 11 – Growth in the number of mobile subscribers and penetration – 2012 – 2027
Table 12 – Decline in mobile service market revenue (€ billion) – 2012 – 2020
Table 13 – Reduction in the mobile device and service price index – 2013 – 2021
Table 14 – Average revenue for mobile service per SIM card – 2017 – 2020
Table 15 – Change in mobile market share of subscribers among main MNOs – 2012 – 2021
Table 16 – Development of prepaid and contract cards in service (million) – 2012 – 2021
Table 17 – Change in the proportion of prepaid and contract cards in service – 2012 – 2021
Table 18 – Growth in the number of TIM's LTE subscribers – 2013 – 2022
Table 19 – Growth in the number of M2M connections – 2013 – 2021
Table 20 – Mobile voice traffic (billion minutes) – 2017 – 2020
Table 21 – Development of SMS/MMS and other data revenue (€ billion) – 2012 – 2020
Table 22 – Change in SMS traffic – 2012 – 2020
Table 23 – Growth in mobile data traffic – 2012 – 2020
Table 24 – Average data per SIM card per month – 2012 – 2020
Table 25 – Growth in the number of mobile broadband subscribers – 2012 – 2027
Table 26 – Change in TIM’s mobile internet subscriber base (million) – 2013 – 2022
Table 27 – Decline in the number of Wind Tre’s registered mobile subscribers (million) – 2012 – 2021
Table 28 – Decline in the number of Wind Tre’s active mobile subscribers (million) – 2012 – 2021
Table 29 – Development of Wind Tre’s annualised ARPU (€ / subscriber / month) – 2012 – 2021
Table 30 – Development of Wind Tre’s mobile revenue – 2012 – 2021
Table 31 – Development of Wind Tre’s mobile EBITDA, capex (€ million) – 2012 – 2021
Table 32 – Growth in the number of TIM’s mobile subscribers (include M2M) – 2012 – 2022
Table 33 – Change in the number of TIM’s active mobile subscribers – 2017 – 2022
Table 34 – Decline in TIM’s annualised mobile ARPU – 2012 – 2022
Table 35 – Development of TIM’s mobile revenue (€ billion) – 2012 – 2022
Table 36 – TIM mobile revenue by sector (new style) (€ million) – 2014 – 2022
Table 37 – Decline in Vodafone Italy’s mobile subscriber base – 2012 – 2022
Table 38 – Change in Vodafone Italy’s mobile revenue by type (€ million) – 2015 – 2022
Table 39 – Decline in Vodafone Italy’s mobile ARPU (€ / subscriber / month) – 2012 – 2022
Table 40 – Vodafone mobile customer cost – 2015 – 2022
Table 41 – Increase in the number of Iliad Italia’s mobile subscribers – 2018 – 2022
Table 42 – Development of Iliad Italia’s financial data (€ million) – 2018 – 2022
Table 43 – Increase in the number of Fastweb’s mobile subscribers – 2016 – 2022
Table 44 – Growth in the number of MVNO mobile subscribers – 2012 – 2021
Table 45 – Growth in the number of Tiscali’s mobile subscribers – 2013 – 2021
Table 46 – MVNO market share of MVNO subscribers – 2010 – 2018
Table 47 – Change in the number of fixed retail broadband subscribers by access type (million) – 2012 – 2021
Table 48 – Growth in the number of fixed broadband subscribers and penetration – 2012 – 2027
Table 49 – Change in the share of broadband connections by access type – 2013 – 2021
Table 50 – Growth in broadband penetration by technology – 2012 – 2021
Table 51 – Change in broadband market share of subscribers by operator – 2012 – 2021
Table 52 – Proportion of broadband connections by speed (old style) – 2012 – 2018
Table 53 – Change in the number of broadband connections by speed (old style) (million) – 2012 – 2018
Table 54 – Change in the number of broadband lines by speed (new style) (million) – 2014 – 2019
Table 55 – Change in the proportion of broadband lines by speed (new style) – 2014 – 2019
Table 56 – Growth in fixed broadband data traffic and consumption – 2014 – 2020
Table 57 – Growth in the proportion of broadband and fibre lines as proportion of total access lines – 2012 – 2020
Table 58 – Growth in the number of superfast broadband lines (above 30Mb/s) in service – 2013 – 2019
Table 59 – Decline in the number of DSL connections – 2012 – 2021
Table 60 – Change in the market share of fixed broadband connections by operator – 2012 – 2021
Table 61 – Change in the number of Telecom Italia’s broadband subscribers by type (million) – 2012 – 2022
Table 62 – Change in Telecom Italia’s broadband ARPU – 2012 – 2022
Table 63 – Increase in Telecom Italia’s broadband revenue – 2012 – 2022
Table 64 – Growth in Fastweb’s broadband subscriber base – 2012 – 2022
Table 65 – Decline in Tiscali’s fixed broadband subscriber base – 2012 – 2021
Table 66 – Growth in the number of Tiscali’s fibre broadband subscribers – 2017 – 2021
Table 67 – Wind Tre broadband subscribers – 2011 – 2018
Table 68 – Growth in the number of fibre broadband lines by type (million) – 2014 – 2021
Table 69 – Growth in the number of TIM’s fibre connections (thousand) – 2013 – 2022
Table 70 – Growth in the number of Fastweb’s fixed broadband subscribers – 2012 – 2022
Table 71 – Growth in the number of Vodafone Italy’s fixed-line broadband subscribers – 2014 – 2022
Table 72 – Change in Vodafone Italy’s fixed-line revenue by type – 2015 – 2022
Table 73 – Growth in the number of Fixed Wireless Access (FWA) subscribers – 2013 – 2021
Table 74 – Development of Telecom Italia Group’s financial data (€ billion) – 2012 – 2022
Table 75 – Change in Telecom Italia’s domestic revenue by sector (€ billion) – 2012 – 2022
Table 76 – Development of Telecom Italia’s domestic financial data (€ billion) – 2012 – 2022
Table 77 – Development in the in number of Telecom Italia’s access lines by sector (million) – 2012 – 2022
Table 78 – Development of Wind Tre’s financial data (€ billion) – 2012 – 2021
Table 79 – Change in Telecom Italia’s domestic revenue by sector (Italy) – 2012 – 2021
Table 80 – Change in Tiscali’s revenue, by sector (€ million) – 2012 – 2021
Table 81 – Development of Tiscali’s financial data (€ million) – 2012 – 2021
Table 82 – Development of Fastweb’s financial data (€ billion) – 2017 – 2022
Table 83 – Development of Fastweb’s financial data (CHF million) – 2012 – 2022
Table 84 – Change in the number of fixed-line accesses (Telecom Italia and altnets) (million) – 2012 – 2021
Table 85 – Decline in the number of fixed-line in service and teledensity – 2012 – 2027
Table 86 – Change in the number of fixed-line accesses by platform (million) – 2014 – 2021
Table 87 – Change in the proportion of fixed-line accesses by platform – 2016 – 2021
Table 88 – Change in the market share of fixed-line accesses by operator – 2012 – 2021
Table 89 – International internet bandwidth – 2010 – 2017
Table 90 – Historic - Fixed and mobile market investment (€ billion) – 2004 – 2011
Table 91 – Historic - Telecom Italia fixed network revenue by sector (old reporting) (€ billion) – 2006 – 2012
Table 92 – Historic - Telecom Italia Group financial data (€ billion) – 2005 – 2011
Table 93 – Historic - Telecom Italia domestic financial data (€ billion) – 2005 – 2011
Table 94 – Historic - Fastweb financial data (€ million) – 2005 – 2009
Table 95 – Historic - Wind subscribers by sector (million) – 2005 – 2018
Table 96 – Historic - Wind annualised fixed-line ARPU – 2006 – 2018
Table 97 – Development of Wind Tre’s financial data (€ million) – 2006 – 2021
Table 98 – Historic - Wind Tre fixed-line revenue – 2015 – 2018
Table 99 – Historic - NGA lines and proportion of total lines – 2011 – 2016
Table 100 – Historic - Internet subscribers and penetration rate – 1995 – 2011
Table 101 – Historic - Fixed retail broadband subscribers by access type (thousand) – 2002 – 2011
Table 102 – Historic - Broadband penetration by technology – 2004 – 2011
Table 103 – Historic - DSL connections – 2002 – 2011
Table 104 – Historic - Telecom Italia’s retail broadband subscribers (thousand) – 2006 – 2011
Table 105 – Historic - Telecom Italia’s broadband ARPU – 2006 – 2011
Table 106 – Historic - Fastweb broadband subscribers – 2005 – 2011
Table 107 – Historic - Tiscali fixed broadband subscribers – 2007 – 2011
Table 108 – Historic - Wind Tre broadband subscribers – 2005 – 2011
Table 109 – Historic - Altnet fibre broadband lines – 2012 – 2017
Table 110 – Historic - Mobile subscribers and penetration rate – 1995 – 2011
Table 111 – Mobile market share of subscribers by operator – 2004 – 2009
Table 112 – Historic - Annual mobile numbers ported – 2002 – 2011
Table 113 – Historic - Vodafone mobile service revenue by sector (£ million) – 2010 – 2018
Table 114 – Historic - Development of Telecom Italia’s wholesale access lines by type (thousand) – 2007 – 2011
Table 115 – Historic - Tiscali subscribers (Italy) (thousand) – 2007 – 2011
Table 116 – Historic - Development in the in number of Telecom Italia’s access lines by sector (million) – 2005 – 2011
Table 117 – Historic - Decline in Tiscali’s revenue, by sector (€ million) – 2006 – 2011
Table 118 – Historic - International internet bandwidth – 2005 – 2011
Table 119 – Historic - Increase in Telecom Italia’s broadband revenue – 2007 – 2011
Table 120 – Historic - Growth in the number of TIM’s fibre connections – 2006 – 2012
Table 121 – Historic - Change in SMS traffic – 2004 – 2011
Table 122 – Historic - Development of Wind Tre’s mobile revenue – 2005 – 2011
Table 123 – Historic - Vodafone mobile customer cost – 2007 – 2016
Table 124 – Historic - Change in Tiscali’s financial data (€ million) – 2006 – 2011
Table 125 – Historic - Decline in TIM’s annualised mobile ARPU – 2005 – 2011
Table 126 – Historic - Decline in Vodafone Italy’s mobile ARPU (£ / subscriber / month) – 2004 – 2011
Table 127 – Historic - Decline in mobile service market revenue (€ billion) – 2008 – 2011
Table 128 – Historic - Increase in SMS/MMS and other data revenue (€ billion) – 2008 – 2011
Table 129 – Historic - Growth in mobile data traffic – 2008 – 2011
Table 130 – Historic - Growth in the number of mobile broadband subscribers – 2008 – 2011
Table 131 – Historic - Decline in the number of Wind Tre’s registered mobile subscribers (thousand) – 2008 – 2011
Table 132 – Historic - Development of Wind Tre’s annualised ARPU (€ / subscriber / month) – 2008 – 2011
Table 133 – Historic - Development of TIM’s mobile revenue (€ million) – 2008 – 2011
Table 134 – Historic - Growth in the number of MVNO mobile subscribers – 2008 – 2011
Table 135 – Historic - Development of Fastweb’s financial data (CHF million) – 2008 – 2011
Table 136 – Historic - Change in the number of fixed-line accesses (Telecom Italia and altnets) (million) – 2008 – 2011
Table 137 – Historic - Decline in the number of fixed-line in service and teledensity – 2008 – 2011

List of Charts

Chart 1 – Europe Telecoms Maturity Index – Market Leaders
Chart 2 – Europe Telecoms Maturity Index – Market Challengers
Chart 3 – Europe Telecoms Maturity Index – Market Emergents
Chart 4 – Europe - Telecoms Maturity Index vs GDP per capita
Chart 5 – Europe – Mobile subscriber penetration vs mobile broadband penetration
Chart 6 – Scandinavia/Baltics fixed and mobile broadband penetration
Chart 7 – Northern Europe fixed and mobile broadband penetration
Chart 8 – Eastern Europe fixed and mobile broadband penetration
Chart 9 – Southern Europe fixed and mobile broadband penetration
Chart 10 – Development of fixed and mobile sector investment – 2012 – 2020
Chart 11 – Decline in fixed and mobile market revenue – 2012 – 2020
Chart 12 – Change in fixed and mobile retail revenue by type – 2013 – 2020
Chart 13 – Change in fixed market revenue by type – 2013 – 2020
Chart 14 – Development of TIM’s wholesale accesses lines by type – 2012 – 2022
Chart 15 – Fall in the number of fixed number portings – 2010 – 2018
Chart 16 – Change in the number of annual mobile numbers ported – 2012 – 2021
Chart 17 – Growth in the number of SIM and M2M cards – 2012 – 2021
Chart 18 – Growth in the number of mobile subscribers and penetration – 2012 – 2027
Chart 19 – Decline in mobile service market revenue – 2012 – 2020
Chart 20 – Reduction in the mobile device and service price index – 2013 – 2021
Chart 21 – Change in mobile market share of subscribers among main MNOs – 2012 – 2021
Chart 22 – Development of prepaid and contract cards in service – 2012 – 2021
Chart 23 – Change in the proportion of prepaid and contract cards in service – 2012 – 2021
Chart 24 – Growth in the number of M2M connections – 2013 – 2021
Chart 25 – Increase in SMS/MMS and other data revenue – 2012 – 2020
Chart 26 – Change in SMS traffic – 2012 – 2020
Chart 27 – Growth in mobile data traffic – 2012 – 2020
Chart 28 – Average data per SIM card per month – 2012 – 2020
Chart 29 – Growth in the number of mobile broadband subscribers – 2012 – 2027
Chart 30 – Change in TIM’s mobile internet subscriber base – 2013 – 2022
Chart 31 – Decline in the number of Wind Tre’s registered mobile subscribers – 2012 – 2021
Chart 32 – Decline in the number of Wind Tre’s active mobile subscribers – 2012 – 2021
Chart 33 – Development of Wind Tre’s annualised ARPU – 2012 – 2021
Chart 34 – Development of Wind Tre’s mobile revenue – 2012 – 2021
Chart 35 – Development of Wind Tre’s mobile EBITDA, capex – 2012 – 2021
Chart 36 – Growth in the number of TIM’s mobile subscribers (including M2M) – 2012 – 2022
Chart 37 – Decline in TIM’s annualised mobile ARPU – 2012 – 2022
Chart 38 – Development of TIM’s mobile revenue – 2012 – 2022
Chart 39 – Decline in Vodafone Italy’s mobile subscriber base – 2012 – 2022
Chart 40 – Change in Vodafone Italy’s mobile revenue by type – 2015 – 2022
Chart 41 – Decline in Vodafone Italy’s mobile ARPU – 2012 – 2022
Chart 42 – Increase in the number of Iliad Italia’s mobile subscribers – 2018 – 2022
Chart 43 – Development of Iliad Italia’s financial data – 2018 – 2022
Chart 44 – Growth in the number of MVNO mobile subscribers – 2012 – 2021
Chart 45 – Change in the number of fixed retail broadband subscribers by access type – 2012 – 2021
Chart 46 – Growth in the number of fixed broadband subscribers and penetration – 2012 – 2027
Chart 47 – Change in the share of broadband connections by access type – 2013 – 2021
Chart 48 – Growth in broadband penetration by technology – 2012 – 2021
Chart 49 – Change in broadband market share of subscribers by operator – 2012 – 2021
Chart 50 – Change in the number of broadband lines by speed (new style) – 2014 – 2019
Chart 51 – Change in the proportion of broadband lines by speed (new style) – 2014 – 2019
Chart 52 – Growth in fixed broadband data traffic and consumption – 2014 – 2020
Chart 53 – Growth in the proportion of broadband and fibre lines as proportion of total access lines – 2012 – 2020
Chart 54 – Growth in the number of superfast broadband lines (above 30Mb/s) in service – 2013 – 2019
Chart 55 – Decline in the number of DSL connections – 2012 – 2021
Chart 56 – Change in the market share of fixed broadband connections by operator – 2012 – 2021
Chart 57 – Change in the number of Telecom Italia’s broadband subscribers by type – 2012 – 2022
Chart 58 – Change in Telecom Italia’s broadband ARPU – 2012 – 2022
Chart 59 – Increase in Telecom Italia’s broadband revenue – 2012 – 2022
Chart 60 – Growth in Fastweb’s broadband subscriber base – 2012 – 2022
Chart 61 – Decline in Tiscali’s fixed broadband subscriber base – 2012 – 2021
Chart 62 – Growth in the number of fibre broadband lines by type – 2014 – 2021
Chart 63 – Growth in the number of TIM’s fibre connections – 2013 – 2022
Chart 64 – Growth in the number of Fixed Wireless Access (FWA) subscribers – 2013 – 2021
Chart 65 – Development of Telecom Italia Group’s financial data – 2012 – 2022
Chart 66 – Change in Telecom Italia’s domestic revenue by sector – 2012 – 2022
Chart 67 – Development of Telecom Italia’s domestic financial data – 2012 – 2022
Chart 68 – Development in the in number of Telecom Italia’s access lines by sector – 2012 – 2022
Chart 69 – Change in Tiscali’s revenue, by sector – 2012 – 2021
Chart 70 – Development of Tiscali’s financial data – 2012 – 2021
Chart 71 – Development of Fastweb’s financial data (€) – 2017 – 2022
Chart 72 – Fastweb financial data (CHF) – 2012 – 2022
Chart 73 – Change in the number of fixed-line accesses (Telecom Italia and altnets) – 2012 – 2021
Chart 74 – Decline in the number of fixed-line in service and teledensity – 2012 – 2027
Chart 75 – Change in the number of fixed-line accesses by platform – 2014 – 2021
Chart 76 – Change in the proportion of fixed-line accesses by platform – 2016 – 2021
Chart 77 – Change in the market share of fixed-line accesses by operator – 2012 – 2021

List of Exhibits

Exhibit 1 – Map of Telecom Maturity Index global ranking among countries in Europe
Exhibit 2 – Generalised Market Characteristics by Market Segment
Exhibit 3 – Europe – Market Leaders and market developments
Exhibit 4 – Europe – Market Challengers and market developments
Exhibit 5 – Europe – Market Emergents and market developments
Exhibit 6 – Access and the local loop
Exhibit 7 – 3G auction results – 2000
Exhibit 8 – 3G auction results – 2009
Exhibit 9 – Spectrum allocations at auction – 2011
Exhibit 10 – Total spectrum outlay by operator – 2011
Exhibit 11 – Wind Tre’s spectrum concessions
Exhibit 12 – Iliad’s spectrum concessions – 2021
Exhibit 13 – WiMAX licensees – 2010
Exhibit 14 - Principal backbone providers
Exhibit 15 – 2Africa submarine cable
Exhibit 16 – 2Africa landing stations

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Italy Telecoms Market Report

Telecoms, Mobile and Broadband - Statistics and Analyses

Purchase this Report

Italy’s MNOs progress with switching off 3G networks

Key developments:

Companies mentioned in this report:

Key statistics

Regional Europe Market Comparison

Country overview

Telecommunications market

Regulatory environment

Mobile market

Fixed-line broadband market

Fixed network operators

Telecommunications infrastructure

Appendix – Historic data

Glossary of abbreviations

Related reports

Purchase this Report

Share this Report

TMT Intelligence

A platform to scale your intelligence tasks

Research Methodology

Hot Topics

News & Views