Italy - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Italy’s telecommunications market. The report analyses the mobile, internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Internet, VoIP, IPTV;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Convergence and Digital Media;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE, 5G).

Researcher:- Henry Lancaster
Current publication date:- February 2017 (14th Edition)

Executive Summary

Italian government awards €1.4 billion contract to extend fibre-based broadband

Italy’s large telecom market boasts one of the highest rates for mobile penetration in Europe, while the fibre-optic sector has seen significant development in recent years, both in operator investment and in regulatory measures to widen the availability of superfast broadband services. Broadband uptake is growing steadily as a result of fibre and ADSL2+ infrastructure upgrades, though the country still lags behind benchmark countries for average broadband access speeds. The government is investing €4 billion to provide superfast broadband across the country, with a major contract recently awarded to the utility Enel to roll out fibre in six regions.

The vibrant mobile market has undergone considerable changes since 2016. For some years it was dominated by three operators, TIM, Vodafone Italia and Wind, with the fourth player 3 Italia having steadily made progress with securing customers to its network. The owners of 3 Italia and Wind in mid-2015 agreed to merge their units, a process which gained regulatory clearance in October 2016. The new merged entity, trading as Wind Tre, began offering services in January 2017. As a result of the merger the market gained a new entrant in the form of Iliad, which secured access to spectrum and to Wind Tre’s infrastructure to enable it to offer services while its own network is being developed.

All providers operate LTE networks, and significant investments in network upgrades have led to considerable growth in mobile data and high-end applications. Telecom Italia has also trialled LTE broadcast technology and is cooperating with Huawei and Ericsson to develop a platform for 5G services.

This report analyses the key aspects of the Italian telecom market, providing the latest data and statistics on the country and the fixed network services sector. It also reviews the key regulatory issues including number portability and local loop unbundling. In addition, the report assesses the broadband market, including the burgeoning fibre sector, regulatory measures aimed at increasing the availability of services, and the status of government infrastructure in the sector. It also provides broadband forecasts to 2021. The report reviews the mobile market, including statistics, key regulatory issues, an assessment of mobile data services and an evaluation of the market following the merger of Wind and 3 Italia and the market entry of Iliad.

Key developments:

  • Wind and 3 Italia begin operations as Wind Tre;
  • EC evaluates Rome smart grid deployment;
  • TIM commits to deliver FttP/FttB to an additional 138 cities by 2018;
  • EOF secures €1.4 billion government contract to provide fibre-based broadband to six regions;
  • Fastweb delivering 500Mb/s service to 7.5 million premises;
  • SINFI infrastructure registry helping to reduce cost of deploying fibre by a third;
  • Milan’s Metroweb acquired by Enel;
  • Fastweb joins TIM in fibre venture;
  • Vodafone extends LTE coverage 90% of the population;
  • TIM trials LTE broadcast technology, preps for 5G applications and services;
  • Regulator extends 3G licences to 2029 and GSM licences to 2027;
  • Broadcasters move from DVB-MHP to the HTML-5 based HbbTV 2.0 format;
  • TivùSat reports over 2.6 million active cards;
  • Report update includes the regulator’s market data to September 2016, telcos’ operating and financial data to Q3 2016, recent market developments.

Companies mentioned in this report:

Telecom Italia (TIM), Fastweb, Wind Tre, Wind telecom, BT Italia, Tiscali, Metroweb, Fastweb, Vodafone, Wind, Sky Italia, TivùSat.

Table of Contents

  • 1. Key statistics
    • 1.1 Country overview
  • 2. Telecommunications market
    • 2.1 Market analysis
  • 3. Regulatory environment
    • 3.1 Historical overview
    • 3.2 EU regulatory framework
    • 3.3 Revised NFR
    • 3.4 Regulatory authority
    • 3.5 Telecom sector liberalisation
    • 3.6 Interconnect
    • 3.7 Access
      • 3.7.1 Fibre access
      • 3.7.2 Wholesale Line Rental (WLR)
      • 3.7.3 Bitstream access
    • 3.8 Number Portability (NP)
    • 3.9 Carrier PreSelection (CPS)
  • 4. Fixed network operators
    • 4.1 Introduction
    • 4.2 Telecom Italia (TIM)
      • 4.2.1 Financial and operating performance
      • 4.2.2 Organisational change
      • 4.2.3 Functional separation
      • 4.2.4 Spin-off plan aborted
      • 4.2.5 Company sale
    • 4.3 Wind Telecom
    • 4.4 BT Italia
    • 4.5 Tiscali
    • 4.6 Fastweb
      • 4.6.1 Fastweb operational data
  • 5. Telecommunications infrastructure
    • 5.1 Overview of the national telecom network
    • 5.2 International
      • 5.2.1 Submarine cable networks
      • 5.2.2 Satellite networks
    • 5.3 Infrastructure developments
      • 5.3.1 Next Generation Network (NGN)
    • 5.4 Smart infrastructure
      • 5.4.1 Smart Cities
      • 5.4.2 Smart meters
  • 6. Broadband market
    • 6.1 Introduction and statistical overview
      • 6.1.1 Broadband statistics
      • 6.1.2 Government support
      • 6.1.3 National Broadband Plan
      • 6.1.4 Regional development
    • 6.2 Forecasts – broadband subscribers – 2016; 2018; 2021
    • 6.3 Hybrid Fibre Coax (HFC) networks
    • 6.4 Digital Subscriber Line (DSL) networks
      • 6.4.1 Wholesale market
      • 6.4.2 Telecom Italia
      • 6.4.3 Fastweb
      • 6.4.4 Tiscali
      • 6.4.5 Wind Telecom
      • 6.4.6 ADSL2+
      • 6.4.7 Vectoring DSL
      • 6.4.8 Naked DSL
    • 6.5 Fibre-to-the-Premises (FttP) networks
      • 6.5.1 Introduction
      • 6.5.2 Telecom Italia
      • 6.5.3 Fastweb
      • 6.5.4 Other networks
      • 6.5.5 Other developments
    • 6.6 Other fixed broadband services
      • 6.6.1 Wireless Local Loop (WLL)
      • 6.6.2 Wireless LANs/Wi-Fi
      • 6.6.3 WiMAX
      • 6.6.4 Internet via satellite
  • 7. Digital media
    • 7.1 Introduction
    • 7.2 Bundled services
    • 7.3 Advertising
    • 7.4 Communications
      • 7.4.1 VoIP
    • 7.5 Videostreaming
      • 7.5.1 Telecom Italia
      • 7.5.2 Wind
      • 7.5.3 Fastweb
      • 7.5.4 Tiscali
      • 7.5.5 Other developments
    • 7.6 Video-on-Demand (VoD)
    • 7.7 Cable TV (CATV)
    • 7.8 Satellite-based digital pay TV developments
      • 7.8.1 Sky Italia
      • 7.8.2 TivùSat
    • 7.9 Digital Terrestrial TV (DTTV)
    • 7.10 Analogue switchover
    • 7.11 Digital TV network
    • 7.12 Digital cinema
    • 7.13 Personal Video Recorders (PVRs)
  • 8. Mobile communications
    • 8.1 Market analysis
    • 8.2 Mobile statistics
      • 8.2.1 General statistics
      • 8.2.2 Operator market shares
      • 8.2.3 Mobile voice
      • 8.2.4 Mobile data
      • 8.2.5 Mobile broadband
    • 8.3 Regulatory issues
      • 8.3.1 Spectrum regulations and spectrum auctions
      • 8.3.2 Roaming
      • 8.3.3 Network sharing
      • 8.3.4 Mobile Number Portability (MNP)
      • 8.3.5 Mobile Termination Rates (MTRs)
      • 8.3.6 Fixed-mobile convergence (FMC)
    • 8.4 Mobile infrastructure
      • 8.4.1 Digital networks
      • 8.4.2 Other infrastructure developments
    • 8.5 Major mobile operators
      • 8.5.1 Wind Tre (3 Italia/Wind)
      • 8.5.2 TIM
      • 8.5.3 Vodafone Italy
      • 8.5.4 Wind Telecom
      • 8.5.5 MVNOs
    • 8.6 Mobile content and applications
      • 8.6.1 Femtocells
      • 8.6.2 Mobile TV
      • 8.6.3 Location-based services
      • 8.6.4 Mobile banking/ticketing
      • 8.6.5 Payment services
      • 8.6.6 Machine-to-Machine (M2M)
      • Table 1 – Country statistics – 2015 (e)
      • Table 2 – Telecom revenue and investment statistics – 2015
      • Table 3 – Telephone network statistics – 2015 (e)
      • Table 4 – Internet user statistics – 2015 (e)
      • Table 5 – Broadband statistics – 2015 (e)
      • Table 6 – Mobile statistics – 2016 (e)
      • Table 7 – National telecommunications authority
      • Table 8 – Economic parameters: GDP, investment – 2009 - 2013
      • Table 9 – Fixed and mobile market investment – 2004 - 2015
      • Table 10 – Share of fixed-line and mobile sector investment by operator – 2010 - 2015
      • Table 11 – Fixed and mobile market revenue – 2010 - 2016
      • Table 12 – Telecom Italia wholesale access lines – 2007 - 2016
      • Table 13 – Fixed number portings – 2010 - 2014
      • Table 14 – Telecom Italia fixed-network accesses – 2008 - 2016
      • Table 15 – New entrant fixed-line accesses by type – 2008 - 2016
      • Table 16 – New entrant fixed-line access market share – 2013 - 2016
      • Table 17 – Fixed-line services revenue market share by operator – 2009 - 2013
      • Table 18 – Telecom Italia fixed network revenue by sector (old reporting) – 2006 - 2012
      • Table 19 – Telecom Italia domestic revenue by sector – 2012 - 2016
      • Table 20 – Telecom Italia Group financial data – 2005 - 2016
      • Table 21 – Telecom Italia domestic revenue – 2005 - 2016
      • Table 22 – Telecom Italia accesses by sector – 2006 - 2016
      • Table 23 – Wind subscribers by sector – 2006 - 2016
      • Table 24 – Wind annualised fixed-line ARPU – 2006 - 2016
      • Table 25 – Wind financial data – 2006 - 2016
      • Table 26 – Tiscali subscribers (Italy) – 2007 - 2016
      • Table 27 – Tiscali revenue by sector – 2006 - 2016
      • Table 28 – Tiscali financial data – 2008 - 2016
      • Table 29 – Fastweb financial data (€) – 2005 - 2009
      • Table 30 – Fastweb financial data (CHF) – 2008 - 2016
      • Table 31 – Fastweb financial data (CHF) – 2008 – 2016
      • Table 32 – Fixed-line accesses (Telecom Italia and altnets) – 2008 - 2016
      • Table 33 – Fixed-line access market share by operator – 2010 - 2016
      • Table 34 – NGA lines and proportion of total lines – 2010 - 2016
      • Table 35 – Historic - Internet subscribers and penetration rate – 1991 - 2009
      • Table 36 – Internet subscribers and penetration rate – 2010 - 2017
      • Table 37 – Total fixed retail broadband subscribers by access type – 2002 - 2017
      • Table 38 – Broadband penetration by technology – 2004 - 2015
      • Table 39 – Broadband market share of subscribers by operator – 2009 - 2016
      • Table 40 – Proportion of broadband connections by speed – 2009 - 2016
      • Table 41 – Forecast broadband subscribers – 2016; 2018; 2021
      • Table 42 – Broadband lines by speed – 2010 - 2016
      • Table 43 – NGA access lines in service – 2011 - 2016
      • Table 44 – DSL subscribers – 2002 - 2017
      • Table 45 – DSL market share by operator – 2011 - 2016
      • Table 46 – Telecom Italia broadband subscribers by sector – 2006 - 2016
      • Table 47 – Telecom Italia wholesale access lines – 2007 - 2016
      • Table 48 – Telecom Italia broadband ARPU – 2006 – 2016
      • Table 49 – Telecom Italia internet revenue – 2007 - 2016
      • Table 50 – Fastweb financial data – 2005 - 2015
      • Table 51 – Fastweb broadband subscribers – 2005 - 2016
      • Table 52 – Tiscali broadband subscribers – 2007 - 2016
      • Table 53 – Tiscali financial data – 2008 - 2016
      • Table 54 – Wind broadband subscribers – 2005 - 2016
      • Table 55 – Naked DSL lines – 2009 - 2016
      • Table 56 – Vodafone fixed-line broadband subscribers – 2014 - 2016
      • Table 57 –TV revenue by main operator – 2009 - 2013
      • Table 58 – TV market share of subscribers by broadcaster – 2010 - 2016
      • Table 59 – Pay TV market share of subscribers by broadcaster – 2009 - 2015
      • Table 60 – Historic - Pay TV subscribers by technology – 2003 - 2009
      • Table 61 –TV revenue by platform (Pay, FTA) – 2009 - 2015
      • Table 62 – Online advertising revenue by type– 2009 - 2015
      • Table 63 – Satellite TV penetration – 2007 - 2016
      • Table 64 – Sky Italia retail subscribers – 2006 - 2016
      • Table 65 – Sky Italia financial data (€) – 2007 - 2017
      • Table 66 – Mediaset financial data (Italy) – 2006 - 2016
      • Table 67 – Historic - Mobile subscribers and penetration rate – 1995; 1997; 1999 - 2009
      • Table 68 – Mobile subscribers and penetration rate – 2010 - 2017
      • Table 69 – Mobile market revenue – 2008 – 2016
      • Table 70 – Annual revenue per active SIM – 2008 - 2013
      • Table 71 – Revenue by service – 2009 - 2013
      • Table 72 – Mobile market investment – 2004 - 2013
      • Table 73 – Mobile market share of subscribers by operator – 2004 - 2016
      • Table 74 – Prepaid and contract cards in service – 2009 - 2016
      • Table 75 – Proportion of prepaid and contract cards in service – 2010 - 2016
      • Table 76 – SMS/MMS and other data revenue – 2008 - 2013
      • Table 77 – SMS traffic – 2008 - 2017
      • Table 78 – Vodafone data as proportion of service revenue – 2005 - 2013
      • Table 79 – Mobile data traffic – 2011 - 2016
      • Table 80 – Vodafone SMS traffic – 2014 - 2016
      • Table 81 – Active mobile broadband subscribers – 2008 - 2017
      • Table 82 – Wind Telecom mobile internet subscribers – 2012 - 2016
      • Table 83 – Wind Telecom mobile internet revenue – 2013 - 2016
      • Table 84 – Total spectrum outlay by operator (€) – 2011
      • Table 85 – European roaming charges – 2007 – 2016
      • Table 86 – European data roaming charges – 2014 - 2017
      • Table 87 – Cumulative mobile numbers ported – 2003 – 2016
      • Table 88 – Annual mobile numbers portings – 2002 – 2016
      • Table 89 – Mobile termination rates – 2008 - 2014
      • Table 90 – 3 Italia registered mobile subscribers – 2008 - 2016
      • Table 91 – 3 Italia active mobile subscribers – 2013 - 2016
      • Table 92 – 3 Italia annualised ARPU – 2008 - 2016
      • Table 93 – 3 Italia mobile revenue – 2008 - 2016
      • Table 94 – 3 Italia mobile EBITDA, capex – 2011 - 2016
      • Table 95 – TIM mobile subscribers – 2005 - 2016
      • Table 96 – TIM mobile revenue by sector – 2008 - 2016
      • Table 97 – Vodafone subscribers – 2001 - 2016
      • Table 98 – Vodafone fixed-line revenue by sector – 2010 - 2017
      • Table 99 – Vodafone revenue by sector – 2010 - 2017
      • Table 100 – Vodafone mobile revenue by sector (new style) – 2014 - 2017
      • Table 101 – Vodafone prepaid, contract and blended ARPU (€) – 2004 - 2016
      • Table 102 – Vodafone mobile customer cost – 2007 - 2017
      • Table 103 – Wind operational statistics and mobile revenue – 2005 – 2016
      • Table 104 – Wind annualised mobile ARPU – 2005 - 2016
      • Table 105 – Wind mobile subscriber statistics – 2005 - 2016
      • Table 106 – MVNO mobile subscribers – 2008 - 2016
      • Table 107 – Tiscali mobile subscribers – 2013 - 2016
      • Table 108 – MVNO market share of MVNO subscribers – 2010 - 2016
      • Chart 1 – Fixed and mobile market investment – 2004 - 2015
      • Chart 2 – Total fixed and mobile market revenue – 2006 - 2016
      • Chart 3 – Telecom Italia wholesale access lines – 2007 - 2016
      • Chart 4 – Telecom Italia domestic revenue by sector – 2012 - 2016
      • Chart 5 – Telecom Italia Group financial data – 2006 - 2016
      • Chart 6 – Telecom Italia domestic revenue – 2005 - 2016
      • Chart 7 – Telecom Italia accesses by sector – 2006 - 2016
      • Chart 8 – Wind subscribers by sector – 2006 – 2016
      • Chart 9 – Wind financial data – 2006 – 2016
      • Chart 10 – Tiscali revenue by sector – 2006 - 2016
      • Chart 11 – Tiscali financial data – 2008 - 2016
      • Chart 12 – Fixed-line accesses (Telecom Italia and altnets) – 2008 – 2016
      • Chart 13 – Fixed-line access market share by operator – 2010 – 2016
      • Chart 14 – Internet subscribers and penetration rate – 2002 - 2017
      • Chart 15 – Total fixed broadband subscribers by access type – 2002 – 2017
      • Chart 16 – Broadband market share of subscribers by operator – 2009 – 2016
      • Chart 17 – Telecom Italia broadband subscribers by sector – 2006 - 2016
      • Chart 18 – Telecom Italia wholesale access lines – 2007 - 2016
      • Chart 19 – Mediaset financial data (Italy and Spain) – 2006 – 2016
      • Chart 20 – Mobile subscribers and penetration rate – 2002 - 2017
      • Chart 21 – Mobile market revenue – 2008 - 2017
      • Chart 22 – Mobile market share of subscribers by operator – 2004 – 2016
      • Chart 23 – 3 Italia mobile subscribers – 2008 - 2016
      • Chart 24 – 3 Italia annualised ARPU – 2008 – 2016
      • Chart 25 – TIM annualised ARPU – 2005 – 2016
      • Chart 26 – TIM revenue by sector, annual change – 2008 – 2016
      • Chart 27 – Vodafone prepaid, contract and blended ARPU (€) – 2004 - 2016
      • Exhibit 1 – EU – The New Regulatory Framework (NRF)
      • Exhibit 2 – Access and the local loop
      • Exhibit 3 - Principal backbone providers
      • Exhibit 4 – WiMAX licensees – 2010
      • Exhibit 5 – Overview of digital media
      • Exhibit 6 – DTTV ASO by region – 2008 - 2012
      • Exhibit 7 – UMTS auction results – 2000
      • Exhibit 8 – UMTS auction results – 2009
      • Exhibit 9 – Spectrum allocations at auction – 2011

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