Austria - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Austria’s telecommunications market. The report analyses the mobile, internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Internet, VoIP, IPTV;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Convergence and Digital Media;
  • Mobile subscriber and ARPU forecasts;
  • Broadband market forecasts for selective years to 2022.
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE).

Researcher:- Henry Lancaster
Current publication date:- June 2017 (15th Edition)

Executive Summary

Telekom Austria invests in XG-Fast technologies to support its NGN

Austria’s telecom market is dominated by the incumbent Telekom Austria and the cableco UPC Austria, though in recent years there has been greater competitive pressure in the fixed-line broadband and mobile sectors.

The fixed-line broadband market is dominated by the DSL sector, which retained a 64% market share of subscribers at the beginning of 2017. The cable broadband sector has held a steady share of about 34%. Although there are a number of smaller operators the cable sector is dominated by UPC Austria. Telekom Austria has invested in G.fast technologies to supplement high-bandwidth connectivity in areas where it has not prioritised fibre. Fibre penetration remains low, with the platform having less than 2% market share of subscribers, but there is vigour among operators to build out network infrastructure. Ongoing investment in the sector suggests stronger growth in coming years, and as a result the number of DSL lines is expected to fall as customers are migrated to fibre.

The regulator in February 2017 proposed a framework by which broadband services could be expanded across the country, partly through encouraging the use of DSL vectoring technology.

Austria’s competitive mobile market is dominated by the three operators 3 Austria, T-Mobile Austria and Telekom Austria’s own unit A1. However, the markets also benefits from a growing number of new entrants in the MVNO sector, which by early 2017 collectively had a 5% share of the market by subscribers. Part of the growth in the MVNO sector is due to regulatory concessions by which 3 Austria, as part of its take-over of Orange Austria, was obliged to provide a third of its network capacity to support up to 16 MVNOs.

The competitive environment has led to relatively low ARPU for operators, as well as some of the region’s lowest tariffs for consumers. The operators’ LTE networks have benefited from regulatory measures which have allowed operators to refarm existing 2G and 3G spectrum for LTE, while spectrum in the 700MHz has also been set aside for mobile broadband use once this band is released from broadcasters.

This report presents key aspects of the Austrian telecom and ICT markets, including statistical data on the fixed network services sector and telecom infrastructure. It presents an overview of recent regulatory developments, including those related to broadband access. The major fixed network operators are also profiled, together with the most recent performance data and an analysis on market strategies. The report also covers fixed-line and mobile broadband developments as well as the mobile market in general, including recent developments in technologies deployed and the strategies of operators as they focus on mobile data services.

Key developments:

  • Telekom Austria sets up A1 Digital International subsidiary focussed on digital businesses and technologies;
  • Mobile sector revenue accounting for two-thirds of total telecom revenue;
  • Telekom Austria launches 100Gb/s network across the CEE region, switches domestic fixed-line traffic to VoIP;
  • Telekom Austria trials XG-Fast technology providing data at over 11Gb/s;
  • T-Mobile Austria and Huawei sign five-year deal to improve wireless home broadband services;
  • Regulator proposes framework to expand broadband services nationally;
  • Government pledges €1 billion to upgrade national broadband availability;
  • Xlink launches 1Gb/s FttP broadband offer;
  • UPC Austria tests 1.3Gb/s service;
  • TA trials vectoring technology;
  • Public broadcaster ORF to transition to DVB-T2 standard by February 2019;
  • T-Mobile Austria expands Narrowband IoT capabilities;
  • ZTE signs an MoU with 3 Austria to trial pre-5G technologies; MVNOs secure 5% market share of subscribers;
  • A1 and Nokia trial tri-carrier technology providing data at up to 513Mb/s;
  • LTE available to about 98% of the population;
  • Report update includes the regulator’s market data to December 2016, operators’ data updates to Q1 2017, recent market developments.

Companies mentioned in this report:

Telekom Austria (A1), Tele2 Austria, tele.ring, UPC Austria, Xlink, Orange Austria, T-Mobile Austria, ORF, 3 Austria, , T-Mobile Austria, Orange Austria, Mundio, Lycamobile, Yesss!, M:Tel Austria, Hofer Telekom.

Table of Contents

  • 1. Key statistics
  • 2. Telecommunications market
    • 2.1 Market analysis
  • 3. Regulatory environment
    • 3.1 Historical overview
    • 3.2 Regulatory authorities
      • 3.2.1 Austrian Regulatory Authority for Broadcasting and Telecommunications
      • 3.2.2 Telekom Control Commission
      • 3.2.3 Austrian Communications Authority (KommAustria)
    • 3.3 EU regulatory framework
    • 3.4 Revised NFR
    • 3.5 Privatisation of Telekom Austria
    • 3.6 Interconnect
    • 3.7 Access
      • 3.7.1 Fibre access
    • 3.8 Number Portability (NP)
    • 3.9 Carrier PreSelection (CPS)
  • 4. Fixed network operators
    • 4.1 Introduction
    • 4.2 Telekom Austria
      • 4.2.1 Consolidating European markets
    • 4.3 Tele2
    • 4.4 tele.ring
    • 4.5 UPC Austria
    • 4.6 eTel Austria
  • 5. Telecommunications infrastructure
    • 5.1 Overview of the national telecom network
    • 5.2 Next Generation Network (NGN)
    • 5.3 Structural separation
    • 5.4 International infrastructure
      • 5.4.1 Submarine cable networks
      • 5.4.2 Satellite networks
    • 5.5 Smart infrastructure
    • 5.6 Wholesaling
  • 6. Broadband market
    • 6.1 Introduction and statistical overview
      • 6.1.1 Market analysis
      • 6.1.2 Broadband statistics
      • 6.1.3 Forecasts – broadband subscribers – 2018; 2020; 2022
    • 6.2 Hybrid Fibre Coax (HFC) networks
      • 6.2.1 UPC Austria
      • 6.2.2 Regional broadband
    • 6.3 Digital Subscriber Line (DSL) networks
    • 6.4 G.fast
    • 6.5 Fibre-to-the-Premises (FttP) networks
    • 6.6 Other fixed broadband services
      • 6.6.1 BPL
      • 6.6.2 Fixed wireless (Wi-Fi and WiMAX)
      • 6.6.3 Wireless Local Loop (WLL)
      • 6.6.4 450MHz band
      • 6.6.5 3.5GHz band
      • 6.6.6 Wireless LANs/Wi-Fi
      • 6.6.7 WiMAX
      • 6.6.8 Internet via satellite
    • 6.7 Competition issues
      • 6.7.1 Regulating wholesale access
      • 6.7.2 Wholesale market
  • 7. Digital media
    • 7.1 Introduction
      • 7.1.1 Cable TV
      • 7.1.2 Satellite TV
      • 7.1.3 Digital terrestrial TV
      • 7.1.4 DVB-T2
      • 7.1.5 Bundled services
    • 7.2 Major players
      • 7.2.1 UPC Austria
    • 7.3 Videostreaming
    • 7.4 Communications: VoIP, messaging, conferencing
      • 7.4.1 VoIP (Voice over Internet Protocol)
  • 8. Digital economy
  • 9. Mobile communications
    • 9.1 Market analysis
    • 9.2 Mobile statistics
      • 9.2.1 General statistics
      • 9.2.2 Mobile voice
      • 9.2.3 Mobile data
      • 9.2.4 Mobile broadband
      • 9.2.5 Forecasts – mobile subscribers – 2018; 2020; 2022
    • 9.3 Regulatory issues
      • 9.3.1 Regulatory authority
      • 9.3.2 Spectrum regulations and spectrum auctions
      • 9.3.3 Roaming
      • 9.3.4 Mobile Number Portability (MNP)
      • 9.3.5 Mobile termination rates (MTRs)
      • 9.3.6 Network sharing
    • 9.4 Mobile infrastructure
      • 9.4.1 Digital networks
      • 9.4.2 Other infrastructure developments
    • 9.5 Major mobile operators
      • 9.5.1 Orange Austria
      • 9.5.2 3 Austria (Drei Austria)
      • 9.5.3 A1
      • 9.5.4 T-Mobile Austria
      • 9.5.5 Mobile Virtual Network Operators (MVNOs)
    • 9.6 Mobile content and applications
      • 9.6.1 M-commerce
      • 9.6.2 Mobile VoIP
      • 9.6.3 Machine-to-Machine (M2M)
      • 9.6.4 Mobile TV
      • 9.6.5 Femtocells
      • Table 1 – Country statistics Austria – 2016 (e)
      • Table 2 – Telecom revenue and investment statistics – 2016 (e)
      • Table 3 – Telephone network statistics – 2016 (e)
      • Table 4 – Internet users– 2016 (e)
      • Table 5 – Broadband statistics – 2016 (Sep)
      • Table 6 – Mobile statistics – 2016 (e)
      • Table 7 – National telecommunications authorities
      • Table 8 – Telecoms revenue by sector – 2003 - 2016
      • Table 9 – Telecoms sector investment by type – 2006 - 2015
      • Table 10 – Telecom traffic by sector – 2005 - 2016
      • Table 11 – Average fixed-line residential subscriber use of services – 2014 - 2016
      • Table 12 – Ported geographic numbers by year – 2006 – 2016
      • Table 13 – CPS and CbC lines – 2004 - 2016
      • Table 14 – Telekom Austria Group financial data – 2001 - 2017
      • Table 15 – Telekom Austria financial data – 2009 - 2017
      • Table 16 – Telekom Austria: PSTN and ISDN access lines – 2005 - 2017
      • Table 17 – Telekom Austria traffic statistics in minutes – 2007 - 2015
      • Table 18 – Telekom Austria traffic statistics, annual change – 2010 - 2015
      • Table 19 – Telekom Austria financial data by sector – 2009 - 2017
      • Table 20 – Tele2 financial data by sector – 2007 - 2017
      • Table 21 – Tele2 subscribers – 2007 - 2017
      • Table 22 – UPC Austria revenue – 2005 – 2017
      • Table 23 – UPC Austria subscribers – 2006 - 2017
      • Table 24 – Fixed lines in service by type – 2013- 2016
      • Table 25 – Historic - Fixed lines in service and household teledensity – 1999 - 2009
      • Table 26 – Fixed lines in service and household teledensity – 2010 - 2017
      • Table 27 – Broadband penetration of households – 2006 - 2015
      • Table 28 – ICT development – households with computers, internet, broadband (%) – 2002 - 2015
      • Table 29 – ICT development – businesses with computers, internet, websites (%) – 2003 - 2015
      • Table 30 – Broadband connections by data rate – 2012 - 2016
      • Table 31 – Market share of fixed broadband connections by technology – 2013 - 2016
      • Table 32 – Historic - Internet users and penetration rate – 1995 - 2009
      • Table 33 – Internet users and penetration rate – 2010 - 2018
      • Table 34 – Total fixed-line broadband subscribers by access type – 2002 - 2016
      • Table 35 – Total fixed-line broadband penetration – 2002 - 2017
      • Table 36 – Revenue from retail and wholesale broadband connections – 2005 - 2015
      • Table 37 – Broadband market share by platform – 2013 - 2017
      • Table 38 – Fixed broadband market share by provider – 2013 - 2016
      • Table 39 – Forecast broadband subscribers – 2018; 2020; 2022
      • Table 40 – Cable broadband subscribers – 2012 - 2016
      • Table 41 – UPC Austria broadband subscribers – 2005 – 2017
      • Table 42 – UPC Austria revenue – 2005 - 2017
      • Table 43 – Telekom Austria: retail and wholesale DSL lines – 2004 - 2017
      • Table 44 – DSL subscribers – 2000 - 2016
      • Table 45 –FttP connections – 2012 - 2016
      • Table 46 – Fixed-line wireless broadband subscribers – 2006 - 2016
      • Table 47 – Bitstream access lines by type – 2004 - 2016
      • Table 48 – Bitstream and resale access revenue – 2012 - 2016
      • Table 49 – Telekom Austria unbundled lines – 2004 - 2017
      • Table 50 – Subscribers to bundled services – 2012 - 2016
      • Table 51 – UPC Austria revenue – 2005 - 2017
      • Table 52 – UPC Austria cable TV subscribers – 2006 - 2017
      • Table 53 – Telekom Austria IPTV subscribers – 2007 - 2017
      • Table 54 – VoIP/VoB lines – 2013 - 2017
      • Table 55 – Online advertising expenditure – 2005 - 2015
      • Table 56 – Mobile market revenue by service – 2012 - 2016
      • Table 57 – Mobile service revenue, retail and wholesale – 2000 - 2017
      • Table 58 – Average mobile subscriber use of services – 2012 - 2016
      • Table 59 – Historic - Mobile subscribers and penetration rate (regulator data) – 1999 – 2009
      • Table 60 – Mobile subscribers and penetration rate – 2010- 2017
      • Table 61 – Mobile SIMs in use, 2G, 3G and 4G – 2004 – 2016
      • Table 62 – Mobile market share of subscribers by operator – 2006 - 2016
      • Table 63 – Mobile numbers in use, contract and prepaid – 2004 - 2016
      • Table 64 – A1 prepaid subscribers – 2005 - 2017
      • Table 65 – Mobile voice traffic – 2003 - 2017
      • Table 66 – SMS messages sent – 2001 - 2017
      • Table 67 – Text messaging revenue – 2013 - 2017
      • Table 68 – A1 SMS sent – 2006 - 2015
      • Table 69 – Mobile broadband download speed by technology – 2013 - 2016
      • Table 70 – Mobile broadband subscribers – 2010 - 2017
      • Table 71 – Household broadband penetration by fixed/mobile platform – 2012 - 2016
      • Table 72 – Mobile broadband traffic – 2008 - 2017
      • Table 73 – A1 mobile broadband subscribers – 2009 - 2017
      • Table 74 – Forecast mobile subscribers – 2018; 2020; 2022
      • Table 75 – GSM spectrum distribution among MNOs (MHz) – 2010
      • Table 76 – 2.6GHz spectrum auction results – September 2010
      • Table 77 – European roaming charges – 2007 – 2016
      • Table 78 – European data roaming charges – 2014 - 2017
      • Table 79 – Mobile number portings – 2010 - 2016
      • Table 80 – Mobile termination charges by operator (historic) – 2008 - 2011
      • Table 81 – 3G SIM cards in service – 2012 - 2016
      • Table 82 – LTE SIM cards in service – 2013 - 2016
      • Table 83 – GSM SIM cards in service – 2012 - 2016
      • Table 84 – Orange Austria mobile subscribers (historic) – 2009 - 2012
      • Table 85 – 3 Austria active subscribers – 2013 - 2016
      • Table 86 – 3 Austria registered subscribers – 2009 - 2016
      • Table 87 – 3 Austria financial data – 2008 - 2016
      • Table 88 – 3 Austria annualised ARPU – 2008 - 2016
      • Table 89 – A1 subscribers (Austria) – 2000 - 2017
      • Table 90 – A1 - mobile financial data – 2004 - 2016
      • Table 91 – A1 monthly ARPU – 2004 - 2017
      • Table 92 – T-Mobile Austria mobile service revenue – 2003 - 2017
      • Table 93 – T-Mobile Austria subscribers – 2004 - 2017
      • Table 94 – T-Mobile Austria annualised ARPU – 2006 - 2017
      • Table 95 – M2M SIM cards – 2012 - 2016
      • Table 96 – A1 M2M connections – 2015 - 2016
      • Chart 1 – Retail telecoms revenue by sector – 2003 - 2016
      • Chart 2 – Telecom traffic by sector – 2005 - 2016
      • Chart 3 – Telekom Austria financial data – 2009 – 2017
      • Chart 4 – Telekom Austria traffic statistics in minutes – 2007 – 2015
      • Chart 5 – Telekom Austria financial data by sector – 2009 – 2017
      • Chart 6 – Tele2 financial data by sector – 2007 - 2017
      • Chart 7 – Tele2 subscribers – 2007 - 2017
      • Chart 8 – UPC Austria subscribers – 2006 – 2017
      • Chart 9 – Fixed lines in service and teledensity – 2005 – 2017
      • Chart 10 – Internet users and penetration rate – 2003 - 2018
      • Chart 11 – Total fixed-line broadband subscribers by access type – 2002 - 2016
      • Chart 12 – Mobile service revenue, retail and wholesale – 2000 - 2017
      • Chart 13 – Mobile subscribers and penetration rate – 2005 - 2017
      • Chart 14 – Mobile SIMs in use, 2G and 3G – 2004 - 2016
      • Chart 15 – Mobile market share by operator – 2006 - 2016
      • Chart 16 – 3 Austria subscribers – 2009 - 2016
      • Chart 17 – 3 Austria annualised ARPU – 2008 - 2016
      • Chart 18 – A1 annualised monthly ARPU – 2004 - 2017
      • Exhibit 1 – EU – The New Regulatory Framework (NRF)
      • Exhibit 2 – Access and the local loop
      • Exhibit 3 – Regional WLL licenses in 3.5GHz spectrum by operator – 2004
      • Exhibit 4 – Regional WLL licenses in 3.5GHz spectrum by operator – 2009
      • Exhibit 5 – 450MHz frequency allocation overview – 2006
      • Exhibit 6 – 3.5GHz frequency allocation – 2008
      • Exhibit 7 – Overview of digital media
      • Exhibit 8 – Active mobile providers
      • Exhibit 9 – 3G licence results - 2000
      • Exhibit 10 – 450MHz licence results – 2006
      • Exhibit 11 – Multi-spectrum auction results – Oct 2013
      • Exhibit 12 – 2G spectrum allocations by operator
      • Exhibit 13 – 3G spectrum allocations by operator

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