Australia - Digital Media - E-Government - Document Details

Many countries around the world are now well aware of the importance of e-government and many governments have shown leadership in developing online services. The benefits of e-government applications can include cutting costs and improving processes and information flow - but one of its primary aims is to improve customer service for citizens. This report provides information on e-government with a focus on web-based services. The report identifies the leading governments, common applications and benefits of e-government. While Australia might not be on the top 5 list, the country is certainly a leader in e-government.

1. Synopsis
2. Introduction
3. Benefits of e-government
4. E-government applications
5. Fibre key to e-government
6. Survey on e-Government services usage
7. Digital Content Industry Action Agenda
- 7.1 Investment
- 7.2 Exports
- 7.3 Skills and training
- 7.4 Research and Development (R&D)
8. Judiciary needs to reform itself in the wake of the new media
- 8.1 Judiciary needs to become involved
- 8.2 Cultural changes needed
- 8.3 More legislation is not the solutions
- 8.4 Become engaged
9. International Overview
10. Policy and regulatory frameworks – historic overview
- 10.1 Federal Government Online policy – 1996
11. Related reports