United Kingdom - Internet - Market Overview and ISPs

Synopsis

Archived report: this report was archived on 11 July 2005 and has not been updated. The report brings together wide-ranging research and data on the Internet market in the UK in 2004. Historical data and research from Oftel and Ofcom is presented on the business and residential Internet markets. This includes information on broadband, metered and unmetered access plans, the Flat Rate Internet Call Origination (FRIACO) environment, and the leading ISPs. Oftel research on the consumer and business markets is also included in this report. In June 2004, 15.1 million subscriptions to Internet services in the UK were active, 4.4 million of them over broadband. 53% of UK households had Internet connections.

Table of Contents

• 1. Synopsis
• 2. Internet Market
  • 2.1 Overview
  • 2.2 Oftel business market research
    • 2.2.1 Overview
    • 2.2.2 Penetration
    • 2.2.3 Access technology – dial-up vs broadband
    • 2.2.4 Pricing
    • 2.2.5 Activities that the Internet is used for
    • 2.2.6 Satisfaction
    • 2.2.7 Interest in broadband
  • 2.3 Oftel consumer market research
    • 2.3.1 Overview
    • 2.3.2 Penetration
    • 2.3.3 Metered, unmetered and pricing – Oftel market research 2003
    • 2.3.4 Satisfaction
    • 2.3.5 Interest in broadband
  • 2.4 Infrastructure and traffic
  • 2.5 Free and metered access
  • 2.6 Unmetered access
  • 2.7 Flat Rate Internet Call Origination (FRIACO)
  • 2.8 Scotland
    • 2.8.1 Internet access in public libraries
• 3. The UK’s ISP market
  • 3.1 Overview
  • 3.2 AOL UK
  • 3.3 BT Openworld
  • 3.4 wanadoo (Freeserve)
  • 3.5 Tiscali UK
• 4. Related reports

• Table 1 – Internet users – 1995 - 2003
• Table 2 – Internet host computers – 1995 - 2003
• Table 3 – Home PCs – 1995 - 2003
• Table 4 – Top 10 ISPs by subscribers – 2003
• Table 5 – Market shares of most popular consumer ISPs – 2003
• Table 6 – Market shares of most popular business ISPs – 2003