United Kingdom - Content and E-services

Synopsis

Archived report: this report was archived 11 July 2005 and has not been updated. This report brings together a range of research and statistics relating to the state of the British online services sector in 2004, including developments in e-commerce, e-government, e-education, e-health, and content in the form of VoD. The Office of the E-Envoy (OeE) was set up at the height of the dot com boom in 1999 with a wide ranging remit to promote the ‘e-agenda’ and it co-ordinates e-government services. Marking the changing emphasis of the Internet economy, with e-commerce migrating from exceptional to everyday, the government has replaced this function with the promotion and monitoring of e-Government – the process of putting citizens’ services and administration online.

Table of Contents

• 1. Synopsis
• 2. E-services
  • 2.1 E-commerce
    • 2.1.1 Business-to-Business (B2B) e-commerce
    • 2.1.2 Business-to-Consumer (B2C) e-commerce
  • 2.2 E-government
    • 2.2.1 England
    • 2.2.2 Scotland
  • 2.3 E-education
    • 2.3.1 England
    • 2.3.2 Wales
  • 2.4 E-health
• 3. Content
  • 3.1 Video-on-Demand
• 4. Related reports

• Table 1 – Statistical overview of e-commerce - 2002
• Table 2 – Total online sales – 2000 - 2002
• Table 3 – B2B sales value – 2000 - 2002
• Table 4 – Share of British companies buying and selling online – 2001
• Table 5 – B2C sales value – 2000 - 2002
• Table 6 – Internet users who bought online – 2001 - 2002
• Table 7 – VoD over ADSL – 2001 - 2003
• Table 8 – VoD over ADSL by operator – 2003

• Exhibit 1 – EnrichUK social and cultural portal launched in March 2003