Complete our one minute customer care survey

Uganda - Telecoms, Mobile, Broadband and Forecasts

Publication Overview

This annual report provides a comprehensive overview of trends and developments in Uganda’s telecommunications market. Subjects covered include:


  • One of the most competitive mobile markets in the region;
  • Key statistics;
  • Market and industry overviews;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and regulatory issues;
  • Telecoms operators – privatisation, acquisitions, new licences;
  • Major players (fixed, mobile and broadband);
  • Infrastructure development, including international and domestic fibre;
  • Mobile voice and data markets, including 3G, 4G;
  • Average Revenue per User (ARPU);
  • Internet and broadband development and growth;
  • Broadband pricing – ADSL, WiMAX, WiFi, EV-DO, 3G, 4G (LTE), Metro Ethernet;
  • Convergence (voice/data, fixed/wireless/mobile);
  • Digital media;
  • Mobile money transfer and m-banking services.

Companies covered in this report:

Uganda Telecom (UTL, LAP Green, Telecel, Orascom, Deutsche Telekom); MTN; Bharti Airtel (Zain, Celtel); Warid Telecom (Essar); Orange (HiTS Telecom); i-Tel; Simba Telecoms; Seacom; Infocom (Altech); Internet Solutions; UTL Online; Africa Online; Spacenet; The Broadband Company (TMP); Wateen Telecoms; Smile Telecom; Foris Telecom; Talk Telecom; Mo Telecom; Goal Technology Solutions (GTS); UMEME; WBS Television; NTV Uganda; MultiChoice; GOtv; Jump TV; Zuku TV (Wananchi); Standard Chartered Bank; Monitise; American Tower Corporation (ATC).

Researcher:- Peter Lange
Current publication date:- September 2012 (11th Edition)

Executive Summary

Libyan government back in control of Uganda Telecom

Uganda is one of the fastest and most consistently growing economies in Africa. The introduction of mobile telephony has revolutionised its telecommunications sector since Celtel/Zain (now Bharti Airtel) launched the first network in 1995, followed by MTN in 1998, Uganda Telecom (UT) in 2001, Warid Telecom in 2008 and HiTS Telecom, in which France Telecom’s mobile unit Orange bought a majority stake in 2009. The intensified competition has led to a price war which has accelerated subscriber growth but also the decline in average revenue per user (ARPU). The operators started increasing their tariffs again in 2011 and at the same time are trying to find ways of generating additional revenue streams. 3G and 4G mobile broadband services as well as mobile money transfer and m-banking services are at the forefront of this development in a country where less than 20% of the population currently has internet access or holds a traditional bank account.

A simplified and converged licensing regime has significantly reduced barriers to market entry and increased competition. Fixed GSM and WiMAX in combination with VoIP now make up more than half of the fixed telephony market. Improvements in infrastructure are making broadband access more affordable and enabling converged voice, data and digital media services.

Being landlocked, the country depended entirely on satellites for its international internet connectivity until 2009 when several international submarine fibre optic cables landed on the African east coast, to which Uganda is now connected via a national fibre backbone extending to its borders. By 2012, prices for international bandwidth had fallen to a fraction of their original cost, but retail pricing of broadband services is still relatively expensive, especially when considering purchasing power parity. However, wireless and mobile technologies such as WiMAX, CDMA-2000 1x EV-DO, HSPA and LTE are now putting the internet within reach of a much wider part of the population than DSL and other traditional fixed-line services have in the past.

Uganda Telecom is majority-owned by the Libyan government’s investment arm, the Libya Africa Portfolio (LapGreen). Its assets were frozen under UN sanctions against the Gaddafi regime in 2011, but in early 2012 the company stated its commitment to provide UT's funding needs for the year, and in May 2012 its control over UT was reinstated.

With market penetration still below the regional average and annual GDP growth forecast to rise from currently 4% to 7% by 2015, growth prospects for Uganda’s telecoms sector are excellent.

Market highlights:

  • More than 90% of internet connections are mobile;
  • 3G mobile broadband pricing varies widely, consolidation expected;
  • First 4G (LTE) network launched;
  • Major tower outsourcing deal signed;
  • Libyan government back in control of Uganda Telecom;
  • New regulations for SIM card registration may put temporary pressure on subscriber growth;
  • Strong fixed-line growth fuelled by wireless systems;
  • Alternative fibre link to international submarine cables to be built.

Estimated market penetration rates in Uganda’s telecoms sector – end-2012

Market

Penetration rate

Mobile

47%

Fixed

1.6%

Internet

15%

(Source: BuddeComm based on various sources)

Table of Contents

  • 1. Key Statistics
  • 2. Telecommunications Market
    • 2.1 Overview of Uganda’s telecom market
  • 3. Regulatory Environment
    • 3.1 Background
    • 3.2 Regulatory authorities
      • 3.2.1 Uganda Communications Commission
      • 3.2.2 National Information Technology Authority
    • 3.3 Telecommunications Policy 1996
    • 3.4 Uganda Communications Act 1997
    • 3.5 Telecom sector liberalisation in Uganda
      • 3.5.1 New competition framework 2005
      • 3.5.2 National ICT Policy
      • 3.5.3 Licensing prior to 2007
      • 3.5.4 New licensing regime
      • 3.5.5 Additional mobile networks
    • 3.6 Interconnection
    • 3.7 Number portability
    • 3.8 Universal Service Fund (USF)
      • 3.8.1 RCDF projects
    • 3.9 Interception of Communications Bill
      • 3.9.1 Registration of subscriber data
    • 3.10 Cyber crime legislation
    • 3.11 Consumer rights
    • 3.12 Taxes
  • 4. Fixed Network Market
    • 4.1 Fixed-line statistics
    • 4.2 Fixed network operators in Uganda
      • 4.2.1 Uganda Telecom
      • 4.2.2 MTN Uganda
  • 5. Telecommunications Infrastructure
    • 5.1 National fibre backbone infrastructure
      • 5.1.1 MTN and UTL
      • 5.1.2 UMEME
    • 5.2 International infrastructure
      • 5.2.1 Submarine fibre
      • 5.2.2 Terrestrial fibre
      • 5.2.3 Satellite, VSAT
  • 6. Internet Market
    • 6.1 Overview
      • 6.1.1 Internet statistics
    • 6.2 Public Internet access locations
    • 6.3 Personal computer market
    • 6.4 Dial-up
    • 6.5 International bandwidth
    • 6.6 Uganda’s ISP market
      • 6.6.1 Overview, licensing
      • 6.6.2 Selected ISPs
      • 6.6.3 Uganda Internet Exchange Point (UiXP)
  • 7. Broadband Market
    • 7.1 Overview
    • 7.2 ADSL
    • 7.3 WiMAX, LTE
    • 7.4 WiFi
    • 7.5 EV-DO
    • 7.6 Mobile broadband
    • 7.7 Convergence
      • 7.7.1 VoIP telephony
      • 7.7.2 Next generation Networks (NGN)
      • 7.7.3 Broadband over powerlines (BPL)
      • 7.7.4 Smart grids
    • 7.8 E-services
      • 7.8.1 E-commerce
      • 7.8.2 E-banking
      • 7.8.3 E-government
  • 8. Digital Media
    • 8.1 Broadcasting in Uganda
    • 8.2 Broadband TV (IPTV)
    • 8.3 Digital Terrestrial TV (DTT)
  • 9. Mobile Communications
    • 9.1 Overview of Uganda’s mobile market
      • 9.1.1 Mobile statistics
    • 9.2 Regulatory issues
      • 9.2.1 Licensing
      • 9.2.2 Taxes
      • 9.2.3 Infrastructure sharing
      • 9.2.4 SIM card registration
    • 9.3 Major mobile operators
      • 9.3.1 MTN Uganda
      • 9.3.2 Bharti Airtel Uganda (formerly Zain, Celtel)
      • 9.3.3 Uganda Telecom Ltd (UTL)
      • 9.3.4 Warid Telecom
      • 9.3.5 Orange Uganda (HiTS Telecom)
      • 9.3.6 i-Tel
    • 9.4 Tariffs and price war
      • 9.4.1 Per-second billing
      • 9.4.2 Free calls
      • 9.4.3 Flat rates
      • 9.4.4 MTN Zone
      • 9.4.5 Free international roaming
    • 9.5 Mobile traffic
    • 9.6 Mobile data services
      • 9.6.1 SMS
      • 9.6.2 MMS
      • 9.6.3 WAP, GPRS and EDGE
      • 9.6.4 BlackBerry
    • 9.7 3G and 4G mobile broadband
      • 9.7.1 Mobile broadband statistics
      • 9.7.2 3G, HSPA
      • 9.7.3 LTE (4G)
    • 9.8 Mobile money transfer, m-banking
      • 9.8.1 Traditional bank charges and international remittances
      • 9.8.2 Regulation
      • 9.8.3 MTN Mobile Money
      • 9.8.4 Airtel Money (ZAP)
      • 9.8.5 M-Sente (UTL)
      • 9.8.6 Other services
    • 9.9 Mobile TV
  • 10. Forecasts
    • 10.1 Forecasts – mobile market 2014; 2017
  • 11. Glossary of Abbreviations
  • Table 1 – Country statistics – 2012
  • Table 2 – Fixed-line network statistics – 2012
  • Table 3 – Internet provider statistics – 2012
  • Table 4 – Internet statistics – 2012
  • Table 5 – Mobile statistics – 2012
  • Table 6 – National telecommunications authority
  • Table 7 – Fixed lines in service and teledensity in Uganda – 1995 - 2013
  • Table 8 – Fibre optic cable assets in Uganda by operator – 2011
  • Table 9 – Internet users and penetration rate in Uganda – 1995 - 2013
  • Table 10 – Fixed vs. mobile internet subscriptions in Uganda – 2007 - 2011
  • Table 11 – Uganda's international internet bandwidth – 1999 - 2011
  • Table 12 – Uganda Telecom ADSL and ISDN pricing – 2010 - 2012
  • Table 13 – Uganda Telecom WiMAX pricing – 2012
  • Table 14 – MTN Uganda ADSL, WiMAX and Metro Ethernet pricing – 2012
  • Table 15 – Smile Telecom Uganda WiMAX and LTE pricing – 2012
  • Table 16 – Foris Telecom Uganda prepaid WiMAX pricing – 2012
  • Table 17 – Uganda Telecom WiFi hotspot pricing – 2009 – 2012
  • Table 18 – Mobile subscribers and penetration rate in Uganda – 1996 - 2012
  • Table 19 – MTN Uganda subscribers – 2000 - 2012
  • Table 20 – MTN Uganda ARPU – 2002 - 2012
  • Table 21 – Zain Uganda subscribers – 2002 - 2009
  • Table 22 – Zain Uganda ARPU – 2006 - 2009
  • Table 23 – Orange Uganda mobile subscribers – 2009 – 2012
  • Table 24 – Warid Telecom (Uganda) GPRS/EDGE pricing – 2012
  • Table 25 – Uganda Telecom GPRS/EDGE pricing – 2012
  • Table 26 – MTN Uganda Blackberry pricing – 2012
  • Table 27 – Active mobile broadband penetration in Uganda – 2009 - 2011
  • Table 28 – Uganda Telecom 3G mobile broadband pricing – 2012
  • Table 29 – Orange Uganda 3G/HSDPA mobile broadband pricing – 2012
  • Table 30 – MTN Uganda 3G/HSDPA mobile broadband pricing – 2012
  • Table 31 – Airtel Uganda HSPA+ pricing – 2012
  • Table 32 – Warid Telecom (Uganda) unlimited HSPA+ pricing – 2012
  • Table 33 – Forecast mobile subscribers in Uganda – 2014; 2017
  • Chart 1 – Fixed lines in service and teledensity in Uganda – 2002 - 2013
  • Chart 2 – Fixed/wireless access technologies market share in Uganda – December 2011
  • Chart 3 – Internet users and penetration rate in Uganda – 2003 - 2013
  • Chart 4 – Mobile subscribers and penetration rate in Uganda – 2002 - 2012
  • Chart 5 – Telecommunications tax revenue in Uganda by tax type – 2008 - 2011
  • Chart 6 – Mobile tariffs in Uganda, on-net and off-net – 2009 - 2011
  • Chart 7 – Mobile traffic in Uganda by traffic type – 2008 - 2011
  • Chart 8 – Mobile vs. fixed internet subscriptions in Uganda – 2007 - 2011
  • Exhibit 1 – International gateway licences fees
  • Exhibit 2 – Emergency rescue scheme for Lake Victoria

Annual Publication profile

Single-User PDF Licence: US$695.00EX GST
Member Discounts Apply
Purchase
License Information

Your Cart

Your Cart is empty

Purchase with Confidence

"Paul, May I congratulate you on a very successful and enjoyable afternoon with the Minister. In providing the roundtable discussions between government and industry, it highlighted the strong interest by stakeholders in Broadband and its implementation but it also presented us with other issues and opportunities that we need to address."

Dominic Schipano, CITT

» More from our customers..

Special Offers

More than 4,000 customers from 140 countries utilise BuddeComm Research

Are you interested in BuddeComm's Consulting Services ?

Quick Search

News & Views

Have the latest telecommunications industry news delivered to your inbox by subscribing to Paul's FREE weekly News & Views.

Contact us

Email     pbc@budde.com.au

Copyright © 2013 Paul Budde Communication Pty Ltd. All rights reserved. All trademarks and copyrights are the property of their respective holders. Design by Arcaeda | Hosted by Ipera