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Tunisia - Telecoms, Mobile and Broadband

Executive summary

Second 3G mobile broadband service launched

This annual report provides a comprehensive overview of trends and developments in Tunisia’s telecommunications market. Subjects covered include:

  • One of Africa’s most advanced telecoms and broadband markets;
  • Key statistics;
  • Market and industry overviews;
  • The impact of the global economic crisis and the 'Arab Spring' revolution;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and regulatory issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Major players (fixed, mobile and broadband);
  • Infrastructure development;
  • Mobile voice and data markets, including 3G;
  • Average Revenue per User;
  • Internet and broadband development and pricing trends, including 3G mobile;
  • E-government and e-commerce;
  • Internet censorship;
  • Convergence (voice/data, fixed/wireless/mobile).

Tunisia has developed a diverse, market-oriented economy which escaped the global economic crisis virtually unscathed, but the events of the 'Arab Spring' drove the country close to a recession in 2011. However, from 2012 GDP growth is expected to return to levels around 6%.

As a result of heavy investments in the telecom sector since the mid-1990s, Tunisia has one of the most developed telecommunications infrastructures in Northern Africa and sports some of the continent’s highest market penetration rates.

Offering a full range of services, Tunisie Telecom is the country’s fixed-line incumbent. The company was partly privatised in 2006 when a 35% stake was sold to Dubai-based Tecom and DIG. It also operates a mobile network under the name Tunicell.

The mobile sector has experienced exceptional growth since the introduction of a second GSM network in 2002, operated under the name Tunisiana first by Egypt’s Orascom and now by Kuwait’s Wataniya in which Qatar Telecom (Q-Tel) holds a majority stake.

Competition between eleven ISPs, supported by a nationwide fibre optic backbone network and international access via submarine and terrestrial fibre, has led to one of the most developed Internet markets in the region and some of the lowest broadband prices in Africa. The former government encouraged and promoted Internet use but at the same time kept tight control by restricting access to certain websites. Laws supporting e-commerce and digital signatures have been passed, which has led to one of the most active e-government and e-commerce sectors in Africa.

France Telecom-owned Orange entered the market as the second fixed-line and third mobile operator in 2010 and launched Tunisia’s first commercial 3G mobile service. Tunicell followed in August 2011, offering up to 42Mb/s. This is expected to deliver a further boost to the Internet and broadband market by taking broadband Internet access to a wider part of the population, considering that the country’s mobile networks already reach close to 100% of the population while Tunisie Telecom’s fixed-line network reaches only about one-third of households. 3G mobile broadband pricing is designed to compete head-on with Tunisie Telecom’s ADSL service which up to now has dominated the broadband market.

Market highlights:

  • Second 3G mobile broadband service launches with up to 42Mb/s;
  • 3G mobile broadband pricing competes with ADSL;
  • Market analysis 2011 and outlook 2012;
  • Profiles of major players in all market sectors;
  • Estimates for fixed-line, mobile and Internet markets to end-2012;
  • Davos World Economic Forum ranking 2007-2011;
  • Mobile ARPU trend 2003-2011;
  • Broadband revenue forecast 2014.

Estimated market penetration rates in Tunisia’s telecoms sector – end-2011

Market
Penetration rate
Mobile
111%
Fixed
12%
Internet
41%

(Source: BuddeComm based on various sources)

Companies covered in this report:

Tunisie Telecom (Tunicell), Orange (France Telecom), Tunisiana (Orascom, Wataniya, Qatar Telecom/Q-Tel), Planet Tunisie, 3S GlobalNet, HexaByte, Tunet, Topnet, Divona Telecom, Thuraya, Nokia Siemens Networks (NSN), Huawei Technologies, ZTE, Alcatel-Lucent, Ericsson.

Table of Contents

  • 1. Executive summary
  • 2. Key statistics
    • 2.1 Country overview
  • 3. Telecommunications market
    • 3.1 GDP contribution, employment, revenue
    • 3.2 Davos World Economic Forum ranking 2007-2011
    • 3.3 Market analysis 2011 and outlook 2012
  • 4. Regulatory environment
    • 4.1 Background
    • 4.2 Telecommunications Act 2001
      • 4.2.1 2008 amendments
    • 4.3 Regulatory authorities
      • 4.3.1 INT
      • 4.3.2 ONT
    • 4.4 Telecom sector liberalisation in Tunisia
  • 5. Fixed network operators in Tunisia
    • 5.1 Tunisie Telecom (TT)
      • 5.1.1 Privatisation
      • 5.1.2 Fixed-line statistics
      • 5.1.3 National telecom network
    • 5.2 Orange
  • 6. International infrastructure
    • 6.1 Submarine fibre
    • 6.2 Terrestrial
    • 6.3 Satellite
  • 7. Data market
    • 7.1 VSAT
  • 8. Internet market
    • 8.1 Overview
      • 8.1.1 Internet statistics
    • 8.2 PC market and penetration
    • 8.3 Public Internet access locations
    • 8.4 Agence Tunisienne d’Internet (ATI)
    • 8.5 Internet censorship in Tunisia
    • 8.6 Tunisia’s ISP market
      • 8.6.1 Public sector ISPs
      • 8.6.2 Private sector ISPs
  • 9. Broadband market
    • 9.1 Overview
    • 9.2 ADSL
    • 9.3 WiMAX
    • 9.4 DSL by satellite
  • 10. Digital Economy
    • 10.1 VoIP
    • 10.2 E-commerce
    • 10.3 E-government
  • 11. Mobile communications
    • 11.1 Overview of Tunisia’s mobile market
      • 11.1.1 Mobile statistics
    • 11.2 Major mobile operators
      • 11.2.1 Tunicell (Tunisie Telecom)
      • 11.2.2 Tunisiana
      • 11.2.3 Orange Tunisie
    • 11.3 Mobile data services
      • 11.3.1 SMS
      • 11.3.2 MMS
      • 11.3.3 GPRS, EDGE, WAP
    • 11.4 Third Generation (3G)
    • 11.5 Mobile TV
    • 11.6 Satellite mobile
    • 11.7 GSM-R
  • 12. Related reports
  • Table 1 – Country statistics Tunisia – 2011
  • Table 2 – Fixed-line network statistics – 2011
  • Table 3 – Internet provider statistics – 2011
  • Table 4 – Internet statistics – 2011
  • Table 5 – Mobile statistics – 2011
  • Table 6 – National telecommunications authorities
  • Table 7 – Fixed lines in service and teledensity – 1995 - 2012
  • Table 8 – Data service subscribers by technology – 2001 - 2011
  • Table 9 – Tunisia’s International Internet bandwidth – 2001; 2006 - 2011
  • Table 10 – Internet subscribers, users and penetration rate– 1999 - 2012
  • Table 11 – PC penetration in Tunisia – 1999 - 2011
  • Table 12 – ADSL subscribers vs total Internet subscribers – 2002 - 2011
  • Table 13 – Planet Tunisie ADSL pricing – August 2010
  • Table 14 – Mobile subscribers and penetration rate – 1995 - 2012
  • Table 15 – Mobile subscribers by operator, technology and annual change – September 2011
  • Table 16 – Tunisiana subscribers and blended monthly ARPU – 2002 - 2011
  • Table 17 – Tunicell GPRS/EDGE pricing – 2009 vs 2010
  • Table 18 – Tunisiana GPRS/EDGE pricing – 2009 vs 2010
  • Chart 1 – Mobile subscribers and penetration rate – 2002 - 2012
  • Exhibit 1 – Map of Tunisia

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