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Thailand - Telecoms, Mobile, Broadband and Forecasts

Publication Overview

This report provides a comprehensive overview of the trends and developments in the telecommunications and digital media markets in Thailand. Subjects covered include:

  • Key statistics;
  • Market and industry overviews;
  • Regulatory environment;
  • Major players (fixed and mobile);
  • Infrastructure;
  • Mobile voice and data market;
  • Internet, including VoIP;
  • Broadband;
  • Scenario forecasts for fixed-line, mobile and internet subscribers.

Researcher:- Peter Evans
Current publication date:- April 2011 (17th Edition)
Next publication date:- March 2012

Executive Summary

As Thailand’s political problems continue, the government is still struggling to issue 3G licences

After almost a decade of strong growth in its telecom sector, Thailand was hit by a serious economic downturn in 2009 as a consequence of the global financial crisis. At the same time the country’s ongoing political problems were having a negative impact on the national economy with a significant downturn in investment being a major concern.

Not surprisingly there was a cooling in demand for mobile services in 2009 through 2010 and into 2011. In the meantime, mobile penetration had managed to pass the 100% penetration mark. Growth in the mobile market looked to be picking up again in 2011, although there would be no return to the boom years. Fixed-line development was virtually non-existent, despite the government’s keenness in promoting this. There had been some interesting activity in the broadband internet market; but this was essentially high growth off a relatively small base. The good news was that the surge in broadband that started back in 2007 was continuing into 2011.

In the wider telecom sector, there was a feeling that a loss of direction was creeping into the market. If any one thing characterises the Thai telecom industry it is probably the stop-start approach to sector reform and re-regulation. An important step was taken when a new Telecommunications Act was enacted a decade ago, but the government moved slowly on the implementation of this legislation.

Most critically it was not until 2004 that the National Telecommunications Commission was finally set up and working. Some good work was subsequently done in the regulatory area; but the industry continues to be frustrated by delays in reform; the uncertainty that these delays create has been the big concern. The National Telecommunications Commission has been trying hard for many years but the regulatory environment has not had a sustained period of consistent policy since the commission was established. In the meantime, one of the urgently needed reforms, the long-awaited restructuring of the two state-owned operators, TOT and CAT Telecom, continued to be postponed. This meant that the critical task of concession conversion also continued to be unresolved.

By 2011 the National Telecommunications Commission was effectively a ‘lame duck’ regulator with the government finally moving to create the National Broadcasting and Telecommunications Commission. Although this new authority was not likely to be operational until late 2011 and would take time to ‘get up to speed’ the National Telecommunications Commission was finding it increasingly more difficult to carry out its role.

The biggest setback was the failure of the National Telecommunications Commission to hold the 3G auctions and to issue these long-awaited licences. The situation with respect to 3G was proving to be a national embarrassment for Thailand. There were also serious concerns in some quarters that the new regulator when finally installed would not be a truly independent authority. In any event one effect of all this was that foreign investors were remaining cautious about the Thai telecom market.

Market highlights:

  • Thailand’s mobile market had reached 72 million subscribers by early 2011, for an overall penetration of 105%.
  • After more than eight straight years of strong growth, the annual increase in the mobile subscriber numbers had eased substantially in 2009/10 as the national economy slowed.
  • Modest mobile subscriber growth of around 9% was expected in 2011.
  • The efforts by the NTC to issue 3G mobile licences continued to encounter roadblocks; at the start of 2011 it was anticipated that the process would take at least another twelve months to conclude.
  • The broadband internet market in Thailand saw another two years of stronger subscriber growth in 2009/10, expansion running at an annual rate of around 30%; all the signs were suggesting that broadband growth would continue.
  • Whilst demand for broadband services was finally certainly increasing in Thailand, it was happening from a relatively small base with overall broadband penetration still remaining low (at just over 4% by end-2010).
  • The fixed-line market was showing no signs of revival, with growth close to zero; this has been despite a suggestion that the demand for broadband services would provide a fresh momentum in the copper network.
  • Whilst the Thailand’s telecom regulator move to reform the internet segment, most notably opening up the internet gateway market, has indeed been positive, much more restructuring needs to be done; progress in this regard was likely to stall whilst the setting up of the proposed new regulator takes place.

Thailand: - key telecom parameters – 2010 - 2011

Category

2010

2011 (e)

Fixed-line services:

 

 

Total number of subscribers

7 million

7 million

Annual growth

-3%

0%

Fixed-line penetration (population)

10.4%

10.3%

Internet:

 

 

Total number of subscribers1

7 million

8.5 million

Annual growth

17%

21%

Internet subscriber penetration (population)

10.2%

12.4%

Mobile services:

 

 

Total number of subscribers

71.6 million

77 million

Annual growth

6%

9%

Mobile penetration (population)

105%

112%

(Source: BuddeComm)

Note: 1Estimates for both 2010 and 2011.

Data in this report is the latest available at the time of preparation and may not be for the current year.

Table of Contents

  • 1. Key Statistics
  • 2. Telecommunications Market
    • 2.1 Country overview
      • 2.1.1 Background
      • 2.1.2 Economy
    • 2.2 Thailand’s telecom market
      • 2.2.1 Overview
      • 2.2.2 Background
      • 2.2.3 Political turmoil and its impact on the telecom sector
      • 2.2.4 Government intervention
  • 3. Regulatory Environment
    • 3.1 Regulatory reform
      • 3.1.1 Background
      • 3.1.2 Telecommunications Act 2001
      • 3.1.3 Ministry of Information and Communications Technology (MICT)
      • 3.1.4 Regulator
      • 3.1.5 Concession conversion
      • 3.1.6 Taxation
      • 3.1.7 Privatisation
      • 3.1.8 Foreign ownership
      • 3.1.9 Interconnection charges
      • 3.1.10 National numbering scheme
      • 3.1.11 Internet gateways
      • 3.1.12 Voice over Internet Protocol (VoIP)
    • 3.2 Regulatory developments
      • 3.2.1 Third generation (3G) mobile licences
      • 3.2.2 WiMAX
      • 3.2.3 Registration of prepaid mobile services
    • 3.3 Regulatory disputes
  • 4. Fixed Network Market
    • 4.1 Background
    • 4.2 Statistics
    • 4.3 Next Generation Network (NGN)
    • 4.4 Public payphones
  • 5. Major Operators
    • 5.1 Operating environment for operators
      • 5.1.1 Market overview
      • 5.1.2 Historical background
      • 5.1.3 Mobile market
      • 5.1.4 Operator statistics
    • 5.2 Major operators
      • 5.2.1 Advanced Info Service (AIS)
      • 5.2.2 DTAC
      • 5.2.3 True Corp
      • 5.2.4 Telephone Organization of Thailand Corp (TOT)
      • 5.2.5 Communications Authority of Thailand (CAT)
      • 5.2.6 Thai Mobile, TOT and CAT
      • 5.2.7 Thai Telephone &Telecommunications (TT&T)
  • 6. Telecommunications Infrastructure
    • 6.1 National telecom network
      • 6.1.1 Overview
    • 6.2 International infrastructure
      • 6.2.1 Submarine cable networks
      • 6.2.2 Submarine cable systems under construction
      • 6.2.3 Submarine cable outages
      • 6.2.4 Satellite networks
  • 7. Internet Market
    • 7.1 Overview
    • 7.2 Internet statistics
    • 7.3 ISP market
      • 7.3.1 Overview
      • 7.3.2 Market restructuring
    • 7.4 Thailand’s internet gateway exchanges
      • 7.4.1 Overview
      • 7.4.2 Opening up of gateway market
    • 7.5 Regulatory issues
    • 7.6 Voice over Internet Protocol (VoIP)
  • 8. Broadband Market
    • 8.1 Overview
    • 8.2 Broadband statistics
    • 8.3 National Broadband Policy
    • 8.4 Digital Subscriber Line (DSL)
    • 8.5 Cable modem
    • 8.6 Internet via satellite
    • 8.7 Wireless internet
      • 8.7.1 WiFi
      • 8.7.2 WiMAX
    • 8.8 Fibre-to-the-Home (FttH)
  • 9. Broadcasting Market
    • 9.1 Overview
    • 9.2 Regulatory environment
      • 9.2.1 Proposed National Broadcasting Commission (NBC)
      • 9.2.2 Broadcasting Act 2008
    • 9.3 Digital TV
    • 9.4 Internet Protocol Television (IPTV)
      • 9.4.1 Advanced Datanetwork Communications Ltd (ADC)
      • 9.4.2 True
      • 9.4.3 TT&T
      • 9.4.4 Mass Communications Organization of Thailand (MCOT)
    • 9.5 Free-to-Air (FTA) TV
    • 9.6 Pay TV
      • 9.6.1 True Visions (formerly United Broadcasting Corporation (UBC))
  • 10. Mobile Communications
    • 10.1 Overview
    • 10.2 Mobile statistics
    • 10.3 Competition
    • 10.4 Regulatory developments
      • 10.4.1 Mobile Number Portability (MNP)
      • 10.4.2 Mobile Virtual Network Operator (MVNO)
      • 10.4.3 Interconnection arrangements
      • 10.4.4 National security
    • 10.5 Mobile technologies
      • 10.5.1 CDMA
      • 10.5.2 PCT service
      • 10.5.3 General Packet Radio Service (GPRS)
      • 10.5.4 Enhanced Data for GSM Evolution (EDGE)
      • 10.5.5 Third Generation (3G) mobile
      • 10.5.6 LTE
    • 10.6 Mobile voice services
      • 10.6.1 Prepaid
    • 10.7 Mobile data services
      • 10.7.1 Overview
      • 10.7.2 Short Message Service (SMS)
      • 10.7.3 Multimedia Message Service (MMS)
    • 10.8 Mobile content and applications
      • 10.8.1 Overview
      • 10.8.2 Mobile TV
  • 11. Forecasts
    • 11.1 Forecasts – fixed-line subscribers
      • 11.1.1 Overview
      • 11.1.2 Forecasts – fixed lines – 2007 - 2008; 2013; 2018
    • 11.2 Forecasts – internet subscribers
      • 11.2.1 Overview
      • 11.2.2 Forecasts – internet subscribers – 2007 - 2008; 2013; 2018
    • 11.3 Forecasts – mobile subscribers
      • 11.3.1 Overview
      • 11.3.2 Forecasts – mobile subscribers – 2007 - 2008; 2013; 2018
  • 12. Glossary of Abbreviations
  • Table 1 – Country statistics Thailand – 2011
  • Table 2 – Telephone network statistics – 2010
  • Table 3 – Internet user statistics – 2010
  • Table 4 – Broadband statistics – September 2010
  • Table 5 – Mobile statistics – 2010
  • Table 6 – National telecommunications authorities
  • Table 7 – Fixed lines and teledensity – 1995 - 2011
  • Table 8 – Fixed-line subscribers by operator – 2008; 2010
  • Table 9 – Fixed-line subscribers – metro vs provincial – 2010
  • Table 10 – Public payphones in service – 2004 - 2010
  • Table 11 – Public payphones by provider – 2009
  • Table 12 – Fixed-line operators and subscribers – 2009
  • Table 13 – Mobile operators, subscribers and annual change – 2010
  • Table 14 – Mobile operators, subscribers and market share – 2010
  • Table 15 – ARPU (postpaid, prepaid, blended) for major mobile operators – 2010
  • Table 16 – AIS: subscribers and market share – 2004; 2007 - 2010
  • Table 17 – AIS: mobile subscribers and ARPU (postpaid and prepaid) – 2010
  • Table 18 – AIS: ARPU (postpaid, prepaid and blended) – 2007 - 2010
  • Table 19 – AIS: proportion of revenue from non-voice – 2008 - 2011
  • Table 20 – AIS: capital expenditure – 2008 - 2011
  • Table 21 – DTAC: subscribers and market share – 2002 - 2003; 2005 - 2010
  • Table 22 – DTAC: mobile subscribers and ARPU (postpaid and prepaid) – 2010
  • Table 23 – DTAC: ARPU (postpaid, prepaid and blended) – 2008 - 2010
  • Table 24 – True’s total revenues – 2004 - 2010
  • Table 25 – True Corp: capital expenditure – 2007 - 2011
  • Table 26 – True’s fixed-line subscribers – 2004 - 2010
  • Table 27 – True’s fixed line ARPU – 2004 - 2010
  • Table 28 – True’s payphone ARPU – 2004 - 2010
  • Table 29 – True Move: subscribers and market share – 2004 - 2010
  • Table 30 – True Move: mobile subscribers and ARPU (postpaid and prepaid) – 2010
  • Table 31 – True Move: ARPU (postpaid, prepaid and blended) – 2007 - 2010
  • Table 32 – True Move: proportion of revenue from non-voice – 2008 - 2011
  • Table 33 – True’s PCT subscribers – 2004 - 2010
  • Table 34 – True’s fixed internet subscribers – 2003 - 2010
  • Table 35 – True’s broadband subscribers – 2001 - 2002; 2004 - 2012
  • Table 36 – TOT’s fixed-line subscribers – 2005 - 2010
  • Table 37 – TOT’s total revenues – 2005 - 2010
  • Table 38 – TOT’s payphones – 2005 - 2010
  • Table 39 – TOT’s broadband services – 2007 - 2010
  • Table 40 – TOT’s broadband internet ports in service – 2009
  • Table 41 – TOT’s broadband subscribers – 2007 - 2010
  • Table 42 – CAT Telecom’s subscriber growth – 2006 - 2009
  • Table 43 – Hutchison CAT: subscribers and market share – 2003; 2007 - 2010
  • Table 44 – Thai Mobile Telecom’s subscriber growth – 2002 - 2009
  • Table 45 – Triple T Broadband’s subscribers – 2004; 2007 - 2009
  • Table 46 – Internet users – 1996 - 2011
  • Table 47 – Internet subscribers – 1997 - 2011
  • Table 48 – International internet bandwidth – 2000 - 2010
  • Table 49 – Fixed broadband subscribers and penetration – 2001 - 2011
  • Table 50 – Broadband subscribers and households – September 2010
  • Table 51 – Major broadband players and subscribers – September 2010
  • Table 52 – DSL subscribers – 2002 - 2010
  • Table 53 – Key broadcasting statistics – 2010
  • Table 54 – Pay TV subscribers – 1996 - 2002
  • Table 55 – Pay TV subscribers by platform – 2002 - 2010
  • Table 56 – True Visions/UBC - pay TV subscribers – 1998 - 2010
  • Table 57 – True Visions – total and FTA subscribers – 2007 - 2010
  • Table 58 – True Visions – pay TV ARPU – 2003 - 2010
  • Table 59 – Mobile subscribers – 1999 - 2012
  • Table 60 – Mobile services revenue and ARPU – 1998 - 2012
  • Table 61 – Mobile operators, subscribers and annual change – 2010
  • Table 62 – Other mobile operators, subscribers and annual change – March 2009
  • Table 63 – Mobile operators, subscribers and market share – 2010
  • Table 64 – ARPU (postpaid, prepaid, blended) for major mobile operators – 2009 - 2010
  • Table 65 – Mobile subscribers – prepaid and postpaid – 2006 - 2010
  • Table 66 – Forecast fixed-line subscribers and penetration rate – 2007 - 2008; 2013; 2018
  • Table 67 – Forecast internet subscribers and penetration rate – 2007 - 2008; 2013; 2018
  • Table 68 – Forecast mobile subscribers and penetration rate – 2007 - 2008; 2013; 2018
  • Chart 1 – AIS financials – 2007 - 2010
  • Chart 2 – True Move financials – 2007 - 2010
  • Chart 3 – Fixed and mobile subscribers – 1999 - 2010
  • Chart 4 – Fixed broadband subscribers – total vs DSL – 2003 - 2010
  • Chart 5 – Mobile subscribers and ARPU – 2002 - 2010
  • Exhibit 1 – Thailand’s Foreign Ownership legislation for telecom sector
  • Exhibit 2 – Major operators by market segment
  • Exhibit 3 – True Corp’s major shareholders – March 2010
  • Exhibit 4 – Submarine cable networks - 2011
  • Exhibit 5 – Thaicom’s satellite network – 2011
  • Exhibit 6 – Licensed ISPs in Thailand – 2011
  • Exhibit 7 – ISPs operated by telecom companies
  • Exhibit 8 – International internet gateway operators in Thailand – 2011
  • Exhibit 9 – FTA TV Broadcasters
  • Exhibit 10 – Major mobile operators and foreign shareholders – 2010

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