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Senegal - Telecoms, Mobile and Broadband

Executive summary

3G mobile broadband rapidly gaining market share

This annual report provides a comprehensive overview of trends and developments in Senegal’s telecommunications market. Subjects covered include:

  • Key statistics;
  • Market and industry overviews;
  • The impact of the global economic crisis;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and regulatory environment;
  • Major players (fixed, mobile and broadband);
  • Telecoms operators – privatisation, acquisitions, new licences;
  • Consolidation in the mobile sector;
  • Infrastructure development;
  • Mobile voice and data markets, including 3G;
  • Average Revenue per User;
  • Internet and broadband development and growth;
  • Broadband and mobile data services and pricing trends;
  • Convergence (voice/data, fixed/wireless/mobile);
  • The emergence of m-payment and m-banking services.

Senegal’s economy has been growing at 5% per annum on average since the mid 1990s and has only moderately been affected by the global economic crisis. Representing around 6% of the country’s GDP, the telecom sector is dominated by publicly listed Sonatel, the highly profitable national telco which is now operating under France Telecom’s Orange brand following its partial privatisation in 1997. The government is planning to sell part of its remaining stake to other investors.

Sonatel has one of the most efficient telecom networks in West Africa, offering some of the lowest retail and wholesale prices in the region, although they are still high by global standards. The company is also the market leader in the mobile sector which it has shared with Millicom’s Sentel GSM (later rebranded Tigo) since 1999.

Competition in the fixed-line sector was introduced when Sudan’s Sudatel launched as the second national operator (SNO) in 2009 under the name Expresso. Its licence also includes the country’s third mobile concession. The new entrant initially chose CDMA2000 technology to serve both market segments but switched to GSM technology in 2010, including 3G/HSPA mobile broadband.

However, the licensing of new operators has not always been transparent in Senegal. Both Sentel’s and Sudatel’s licences were awarded under controversial circumstances, and Sentel’s licence has been challenged by the government.

Although mobile market penetration has passed the 70% mark, the average revenue per user in Senegal is relatively high. A wide range of value-added services is available to subscribers, including mobile Internet access.

Development of the Internet market has been hampered by Sonatel’s monopolistic pricing of bandwidth on the only high-capacity international submarine fibre optic cable serving the country. Despite this, broadband services in Senegal are relatively advanced, including broadband TV (IPTV) and converged triple-play services. Sonatel has progressively reduced its prices following the arrival of a second international fibre optic submarine cable in 2007, with two more scheduled for 2012.

Market highlights:

  • Mobile market penetration has passed 70%;
  • 3G mobile network operator growing at over 200% p.a.
  • Estimates for end-2012 for mobile, fixed-line and Internet market;
  • Profiles of major players in all market sectors;
  • Sonatel financial results history;
  • New international fibre optic submarine cables expected in 2012.

Estimated market penetration rates in Senegal’s telecoms sector – end-2011

Market
Penetration rate
Mobile
77%
Fixed
3%
Internet
9%

(Source: BuddeComm based on various sources)

Companies covered in this report:

Sonatel (France Telecom, Orange), Millicom (Sentel, Tigo), Sudatel (Expresso).

Table of Contents

  • 1. Executive summary
  • 2. Key Statistics
    • 2.1 Country overview (economy)
  • 3. Telecommunications market
    • 3.1 Overview of Senegal’s telecom market
  • 4. Regulatory environment
    • 4.1 Telecom sector reform
    • 4.2 Telecommunications Act of 2001
    • 4.3 Regulatory authority
      • 4.3.1 ARTP
    • 4.4 Universal Service Fund
    • 4.5 West African common regulatory framework 2005
    • 4.6 Electronic Transactions Bill
    • 4.7 Taxes
    • 4.8 Telecom sector liberalisation
      • 4.8.1 Second national operator (SNO) licence
  • 5. Fixed network operators in Senegal
    • 5.1 Sonatel (Orange)
      • 5.1.1 Subsidiaries
      • 5.1.2 Privatisation
      • 5.1.3 Financial results
      • 5.1.4 Network infrastructure and services
      • 5.1.5 Fixed-line statistics
      • 5.1.6 Expansion into rural areas
      • 5.1.7 Telecentres
      • 5.1.8 International expansion
    • 5.2 Expresso
  • 6. International infrastructure
    • 6.1 Satellite
    • 6.2 Terrestrial fibre and microwave
    • 6.3 Submarine fibre
      • 6.3.1 SAT-3/WASC
      • 6.3.2 New international submarine fibre optic cables, 2009-2012
  • 7. Internet market
    • 7.1 Overview
      • 7.1.1 Internet statistics
    • 7.2 Internet connectivity
      • 7.2.1 National Research and Education Network (NREN)
    • 7.3 Low-cost computers
    • 7.4 ISP market
      • 7.4.1 Orange (Sonatel)
      • 7.4.2 ARC Informatique
      • 7.4.3 Expresso
      • 7.4.4 Other ISPs
  • 8. Broadband market
    • 8.1 ADSL
    • 8.2 WiFi
  • 9. Convergence
    • 9.1 VoIP
    • 9.2 IPTV, triple play
    • 9.3 E-health
    • 9.4 E-government
    • 9.5 Smart grids, Broadband over Powerlines (BPL, PLC)
  • 10. Mobile communications
    • 10.1 Overview of Senegal’s mobile market
      • 10.1.1 Mobile statistics
    • 10.2 Regulatory issues
      • 10.2.1 Mobile number portability (MNP)
      • 10.2.2 Registration of customer details
      • 10.2.3 Per-second billing (PSB)
      • 10.2.4 MVNO licences
      • 10.2.5 Millicom licence dispute
    • 10.3 Major mobile operators
      • 10.3.1 Orange (Sonatel Mobiles)
      • 10.3.2 Tigo (Sentel GSM)
      • 10.3.3 Expresso (Sudatel)
    • 10.4 Mobile data services
      • 10.4.1 SMS
      • 10.4.2 MMS
      • 10.4.3 GPRS and EDGE
      • 10.4.4 EV-DO
      • 10.4.5 WAP
      • 10.4.6 BlackBerry, iPhone
      • 10.4.7 Third Generation (3G)
    • 10.5 Mobile content and applications
      • 10.5.1 Manobi
      • 10.5.2 M-payments and m-banking
  • 11. Related reports
  • Table 1 – Country statistics Senegal – 2011
  • Table 2 – Fixed-line network statistics – 2011
  • Table 3 – Internet provider statistics – 2011
  • Table 4 – Internet statistics – 2011
  • Table 5 – Mobile statistics – 2011
  • Table 6 – National telecommunications authority
  • Table 7 – Sonatel financial results and staff – 2004 - 2011
  • Table 8 – Sonatel/Orange fixed-line ARPU – 2004 - 2011
  • Table 9 – Fixed-lines in service and teledensity – 1999 - 2012
  • Table 10 – Expresso CDMA fixed-wireless access subscribers – 2009 - 2011
  • Table 11 – Internet users and penetration rate – 1999 - 2012
  • Table 12 – Internet subscribers – 2000 - 2011
  • Table 13 – International Internet bandwidth – 2002 - 2010
  • Table 14 – ADSL subscribers – 2004 - 2011
  • Table 15 – Sonatel/Orange ADSL pricing – 2009, 2010
  • Table 16 – Mobile subscribers and penetration rate – 2000 - 2012
  • Table 17 – Mobile subscribers by operator, technology, annual change – June 2011
  • Table 18 – Sonatel/Orange mobile subscribers – 1999 - 2011
  • Table 19 – Orange mobile ARPU, prepaid versus postpaid – 2004 - 2011
  • Table 20 – Orange GPRS/EDGE pricing – 2009; 2010
  • Table 21 – Expresso EV-DO mobile broadband pricing – 2009; 2010
  • Chart 1 – Mobile subscribers and penetration rate – 2002 - 2012
  • Exhibit 1 – Map of Senegal
  • Exhibit 2 – West African common regulatory framework 2005
  • Exhibit 3 – New international submarine fibre optic cables in West Africa – 2009 - 2012

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