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Portugal - Telecoms, IP Networks, Digital Media and Forecasts

Publication Overview

This report provides a comprehensive overview of trends and developments in Portugal’s telecommunications market. The report analyses the mobile, internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure;
  • Major players, revenues, subscribers, ARPU, MoU;
  • Internet, VoIP, IPTV;
  • Mobile voice and data markets;
  • Broadband (FttH, DSL, cable TV, wireless);
  • Convergence and digital media;
  • 3G subscriber and mobile ARPU forecasts to 2015;
  • Broadband market forecasts for selective years to 2020.

Key developments:

Fibre sector showing strongest growth in broadband market, accounting for 75% of all new subscribers; spectrum auction expected to raise €450 million; LTE trials underway across Portugal; mobile TV traffic doubles in 2010; mobile data may reach 45TB in 2011; IPTV subscriber base approaches one million; quarter of households take bundled service; PT eliminates special rights granted to the government’s golden shares; financial constraints putting pressure on consumer spend for high-end telecom services to 2013; regulator’s market data for 2010 and data update for Q2 1011; operator data to June 2011.

Companies covered in this report include:

TMN, Optimus, Vodafone, ZON Multimedia, Portugal Telecom, Sonaecom, Cabovisão.

Researcher:- Henry Lancaster
Current publication date:- October 2011 (10th Edition)

Executive Summary

Portugal’s broadband growth rests on fibre sector

BuddeComm’s biannual publication, Portugal - Telecoms, IP Networks, Digital Media and Forecasts, provides a comprehensive overview of the trends and developments in the telecommunications and digital media markets in one of Europe’s smaller but progressive markets. It includes the regulator’s 2010 annual market data report and market updates for Q2 2011 as well as operator data to the June 2011.

Portugal’s mid-sized telecom market has one of the highest contributions to GDP in the EU, indicative of the importance placed on the country’s telecom sector. The country has been among the most affected by the general economic crisis: the government’s debt reached €128 billion by early 2011 while debt as a percentage of GDP reached above 76% (above the EU recommended maximum of 60%).

The collapse of the government in early 2011 was significant for Portugal’s economic bailout: the country rejected an austerity package intended to reduce debt and increased borrowing costs effectively priced Portugal out of the international money markets. As a result, the ECB and IMF provided Portugal with a €78 billion bail-out. As part of the terms, the new government has pledged to meet fiscal targets and undertake reform deadlines early in a bid to gain credibility with investors and allow the country to resume financing its debt by 2013. The government has set a target of cutting the budget deficit from 9.1% of GDP in 2010 to 0.5% by 2015. The package also requires the government to reform its healthcare and public administrations, freeze public sector wages and pensions until the end of 2013, reduce the number of civil servants by 1% in both 2012 and 2013, and overhaul the labour market. Existing tax benefits and incentives will be frozen or cut, while the State will sell off its stakes in a number of key companies. The spending cuts required to achieve the fiscal overhaul, which are expected to cause Portugal’s economy to contract by 2% in 2011 and a further 2% in 2012, will affect growth, consumer spend and business investment.

In telecoms, broadband penetration remains below the EU average while mobile penetration is among the highest in Europe. The incumbent operator, Portugal Telecom, has seen its share of the total traffic market (voice and internet) gradually fall in the face of competition, though it retains a dominant share in both the voice and DSL markets. Portugal Telecom is also the leading operator in the mobile sector. Its subsidiary cable TV (CATV) division, PT Multimédia (PTM) was sold in 2007 following the failed takeover bid from the Sonae Group earlier in the year. PTM was renamed as ZON Multimédia in early 2008 and controls about 70% of the CATV market.

In the broadband market, competition through regulatory intervention on LLU have led to price fall s for consumers in recent years. Data speeds have also increased substantially, while ZON in late 2009 introduced Europe’s first 1Gb/s FttH service. The overall financial restrictions have made it difficult for the government to guarantee public funding for telecom infrastructure upgrades, and so during the next few years such upgrades, particularly in fibre, will be focussed on the cash-strapped private sector. Although this could delay network rollout, and leave rural areas with a poorer service, at least initially, some important measures have been taken regarding the legal framework for deploying NGA networks, including in-building infrastructure, access obligations to public utilities’ infrastructure, reinforced rights of way and the promotion of public and private investment. As a result, several operators have invested in fibre networks using shared infrastructure, and by mid-2011 more than four million households had access to fibre-based services.

Portugal’s telecoms market was expected to grow by an average 3% annually to the end of the decade, largely bolstered by the broadband and 3G sectors. The equipment market was expected to have the highest average annual growth rate at about 4%. Voice services, which currently represent the largest market share, will continue to drop by about 0.5% annually.

Key telecom parameters – 2010; 2012

Sector

2010

2012 (e)

Subscribers to telecom services:

Fixed broadband subscribers (million)

2.07

2.34

Fixed-line telephony (million)

4.48

4.57

Mobile broadband connections (million)

16.47

16.15

Telecom penetration by service:

Fixed broadband

21%

27%

Mobile telephony

155%

150%

Fixed-line telephony

40%

43%

(Source: BuddeComm)

Market Highlights

  • The underdeveloped mobile content and applications market holds significant growth potential in coming years: mobile content and application usage is growing rapidly while data revenue as a proportion of total mobile revenue is expected to grow at 2-4% annually for the next few years following a number of promotional efforts by operators to increase use of data services and broadband solutions. The proportion of non-SMS related data services is also increasing.
  • All three MNOs have trialled LTE using 2.6GHz spectrum, achieving download speeds of up to 150Mb/s. The development will significantly aid broadband connectivity in rural areas in coming years.
  • Portugal’s market for bundled services and IP broadcasting has a strong base in the country’s broadband network: triple and quad play has become increasingly popular during the last two years as operators’ investment in infrastructure upgrades bear fruit and customers take advantage of faster bandwidth, single billing convenience and cheaper prices resulting from greater competition. In mid-2011 there were 13 providers of bundled services, and more than 2.2 million subscribers to services.
  • Portugal is one of the few countries in Europe to develop an effective nationwide strategy for deploying fibre: with more than five million homes expected to be passed by the end of 2011 the number of subscribers will grow more rapidly during the next few years as existing contracts with cable and DSL subscribers expire.

This report is essential reading for those needing high level strategic information and objective analysis on the telecom sector in Portugal. It provides further information on:

  • Market liberalisation and regulatory issues;
  • The impact of the global economic crisis;
  • Telecoms operators – privatisation, acquisitions, new licences;
  • Mobile data market developments in coming years in light of spectrum auctions and new license awards;
  • 3G developments, regulatory issues and technologies including HSPA and LTE;
  • Broadband migration to an FttH architecture;
  • Historical and current subscriber statistics and forecasts;
  • ARPU statistics and forecasts

Data in this report is the latest available at the time of preparation and may not be for the current year.

Table of Contents

  • 1. Key Statistics
  • 2. Telecommunications Market
    • 2.1 Overview of Portugal’s telecom market
  • 3. Regulatory Environment
    • 3.1 History
    • 3.2 Revised NFR
    • 3.3 Regulatory authority
      • 3.3.1 National Communications Authority
    • 3.4 Telecom sector liberalisation in Portugal
      • 3.4.1 Privatisation of Telecom Portugal
      • 3.4.2 Interconnect
      • 3.4.3 Access
      • 3.4.4 Fibre access
      • 3.4.5 Carrier PreSelection (CPS)
      • 3.4.6 Number Portability (NP)
      • 3.4.7 Wholesale Line Rental (WLR)
  • 4. Fixed Network Market
    • 4.1 Overview of operators
    • 4.2 Portugal Telecom
    • 4.3 Oni
    • 4.4 Sonaecom
      • 4.4.1 Novis
    • 4.5 AR Telecom
      • 4.5.1 Jazztel (historic)
    • 4.6 ZON Multimédia
  • 5. Telecommunications Infrastructure
    • 5.1 National telecom network
      • 5.1.1 Next Generation Networks (NGNs)
    • 5.2 International infrastructure
  • 6. Broadband Market
    • 6.1 Overview
      • 6.1.1 Broadband statistics
    • 6.2 Cable modems
      • 6.2.1 ZON Multimédia
      • 6.2.2 Cabovisão
    • 6.3 Asymmetrical Digital Subscriber Line (ADSL)
      • 6.3.1 Portugal Telecom
      • 6.3.2 Sonaecom
      • 6.3.3 ADSL2+
      • 6.3.4 Wholesale
      • 6.3.5 Wholesale prices and retail price difference
    • 6.4 Fibre-to-the-Home (FttH) networks
      • 6.4.1 Sonaecom
      • 6.4.2 ZON Multimédia
      • 6.4.3 Portugal Telecom
      • 6.4.4 Vodafone
    • 6.5 Broadband over Powerline (BPL)
    • 6.6 Mobile broadband
    • 6.7 Wireless broadband
      • 6.7.1 Wireless Local Loop (WLL)
      • 6.7.2 WiFi
  • 7. Digital Media
    • 7.1 Digital media Overview
    • 7.2 Key general trends
    • 7.3 Business models
      • 7.3.1 Bundled services
    • 7.4 Digital TV (DTV)
      • 7.4.1 Overview
      • 7.4.2 TV-over-DSL (IPTV)
      • 7.4.3 TV over FttH/B
      • 7.4.4 Cable TV (CATV)
      • 7.4.5 Satellite-based digital pay-TV developments
      • 7.4.6 Digital Terrestrial TV
      • 7.4.7 Free-to-Air (FTA) TV
      • 7.4.8 VoIP services
      • 7.4.9 Video-on-Demand
  • 8. Mobile Communications
    • 8.1 Overview of Portugal’s mobile market
      • 8.1.1 Mobile statistics
    • 8.2 Regulatory issues
      • 8.2.1 Spectrum regulations and spectrum auctions
      • 8.2.2 Roaming
      • 8.2.3 Mobile number portability (MNP)
      • 8.2.4 Mobile termination rates (MTRs)
      • 8.2.5 Network sharing
    • 8.3 Mobile technologies
      • 8.3.1 Digital
      • 8.3.2 Third Generation (3G) mobile
    • 8.4 Major mobile operators
      • 8.4.1 TMN
      • 8.4.2 Vodafone
      • 8.4.3 Optimus
      • 8.4.4 OniWay exits the market
      • 8.4.5 Mobile Virtual Network Operators (MVNOs)
    • 8.5 Mobile voice services
      • 8.5.1 Prepaid
      • 8.5.2 Fixed-mobile convergence (FMC)
    • 8.6 Mobile Messaging
      • 8.6.1 Short Message Service (SMS)
      • 8.6.2 Multimedia Messaging Service (MMS)
    • 8.7 Mobile data services
      • 8.7.1 General Packet Radio Service (GPRS)
      • 8.7.2 Push-to-Talk (PTT)
      • 8.7.3 High-Speed Packet Access (HSPA)
      • 8.7.4 Evolved HSPA (HSPA+)
      • 8.7.5 High-Speed Uplink Packet Access (HSUPA)
      • 8.7.6 Long-term evolution (LTE)
      • 8.7.7 Mobile TV
      • 8.7.8 TETRA (TErrestrial Trunked RAdio)
      • 8.7.9 Mobile content and applications
  • 9. Forecasts
    • 9.1 Forecasts – broadband subscribers – 2009 - 2012; 2020
      • 9.1.1 Scenario 1 – higher broadband subscriber growth
      • 9.1.2 Scenario 2 – lower broadband subscriber growth
    • 9.2 Forecasts - Mobile
      • 9.2.1 Forecasts – UMTS subscribers – 2009 - 2012; 2015
      • 9.2.2 Forecasts – mobile ARPU – 2005 - 2012; 2015
      • 9.2.3 Notes on scenario forecasts
  • 10. Glossary of Abbreviations
  • Table 1 – Country statistics – 2011 (e)
  • Table 2 – Telecom revenue and investment statistics – 2011 (e)
  • Table 3 – Telephone network statistics – 2011 (Jun)
  • Table 4 – Internet user statistics – June 2011
  • Table 5 – Broadband statistics – 2011 (Jun)
  • Table 6 – Mobile statistics – 2011 (Jun)
  • Table 7 – National telecommunications authority
  • Table 8 – Telecom market as proportion of GDP – 2005 - 2010
  • Table 9 – Telecom market investment – 2004 - 2012
  • Table 10 – Telecom market value – 2000 - 2012
  • Table 11 – Telecom market value by sector – 2007 - 2009
  • Table 12 – Unbundled loops – 2005 - 2012
  • Table 13 – Number and type of access lines: analogue and digital – 2005 - 2010
  • Table 14 – LLU, shared access price – connection and monthly rental – 2006 - 2009
  • Table 15 – Portugal Telecom wholesale lines – 2008 - 2011
  • Table 16 – Fixed telephone customers, access type and shared access lines – 2004 - 2011
  • Table 17 – Portugal Telecom’s share of direct access customers – 2005 - 2011
  • Table 18 – Cumulative fixed-line numbers ported – 2003 - 2010
  • Table 19 – Fixed-line revenue, by type – 2007 - 2012
  • Table 20 – Share of fixed-line access installations by operator – 2008 - 2011
  • Table 21 – Portugal Telecom accesses and subscribers by sector – 2007 - 2011
  • Table 22 – Portugal Telecom domestic financial data – 2005 - 2011
  • Table 23 – Sonaecom fixed-line financial data by sector – 2006 - 2011
  • Table 24 – Sonaecom financial data – 2006 - 2010
  • Table 25 – Sonaecom fixed-line subscribers by sector – 2008 - 2011
  • Table 26 – ZON Multimédia subscribers by type – 2007 - 2011
  • Table 27 – ZON Multimédia financial data – 2007 - 2011
  • Table 28 – Fixed lines in service and teledensity – 1999 - 2012
  • Table 29 – Internet subscribers by access type – 2005 - 2011
  • Table 30 – Internet revenue, fixed and mobile – 2008 – 2010
  • Table 31 – Proportion of broadband subscribers by access type – 2007 - 2011
  • Table 32 – Broadband subscribers by operator type (EC data) – 2007 - 2009
  • Table 33 – Total broadband subscribers by type – 2000 - 2011
  • Table 34 – Broadband subscriber annual change year-on-year – 2002 - 2012
  • Table 35 – Broadband penetration by sector – 2007 - 2011
  • Table 36 – Share of broadband accesses by operator – 2008 - 2011
  • Table 37 – Fixed-line broadband traffic in Terabytes – 2008 - 2012
  • Table 38 – Fixed-line and mobile broadband traffic per month per customer – 2008 - 2010
  • Table 39 – Share of cable broadband accesses by operator – 2003 - 2010
  • Table 40 – ZON Multimédia cable broadband subscribers – 2004 - 2010
  • Table 41 – Portugal Telecom DSL broadband subscribers – 2006 - 2011
  • Table 42 – Sonaecom broadband subscribers – 2008 - 2011
  • Table 43 – Sonaecom equipped exchanges – 2008 - 2011
  • Table 44 – Portugal Telecom wholesale accesses – 2004 - 2011
  • Table 45 – FttX subscribers – 2008 - 2011
  • Table 46 – FttX market share by subscribers – 2008 - 2011
  • Table 47 – Mobile broadband subscribers – 2007 - 2010
  • Table 48 – Share of mobile broadband subscribers by operator – 2010
  • Table 49 – Mobile broadband traffic – 2009 - 2011
  • Table 50 – Broadcasting operational statistics – 2008 - 2011
  • Table 51 – Penetration of TV subscribers by type – 2008 - 2011
  • Table 52 – Subscribers to bundled services – 2007 - 2012
  • Table 53 – Population take-up of bundled services by type – 2008 - 2011
  • Table 54 – Bundled services revenue by type – 2008 – 2010
  • Table 55 – Bundled service subscribers by offer – 2009 - 2012
  • Table 56 – ZON Multimédia triple play subscribers – 2007 - 2011
  • Table 57 – Subscription TV revenue by type and bundle– 2009 - 2010
  • Table 58 – Portugal Telecom IPTV subscribers – 2008 - 2011
  • Table 59 – FttH/B IPTV subscribers – 2008 - 2011
  • Table 60 – TV subscriber share by operator – 2004 - 2011
  • Table 61 – CATV subscribers and households – 2009 - 2012
  • Table 62 – ZON Multimédia financial data – 2007 - 2011
  • Table 63 – ZON Multimédia subscribers by type – 2008 - 2011
  • Table 64 – Satellite TV subscriber households – 1998 - 2012
  • Table 65 – VoIP subscribers – 2006 - 2011
  • Table 66 – Mobile operators, subscribers and annual change – Jun 2011
  • Table 67 – Mobile subscribers and SIM penetration rate (regulator data) – 1999 - 2012
  • Table 68 – Mobile operators’ market share – 2004 - 2010
  • Table 69 – Cumulative ported mobile numbers – 2004 - 2012
  • Table 70 – Roaming in call traffic volume and messages – 2003 - 2011
  • Table 71 – European roaming charges – 2007 - 2011
  • Table 72 – Cumulative ported mobile numbers – 2004 - 2010
  • Table 73 – MTRs – 2009 - 2011
  • Table 74 – 3G video calls and traffic data – 2007 - 2010
  • Table 75 – 3G subscribers – 2007 - 2012
  • Table 76 – TMN ARPU and data percentage – 2006 - 2011
  • Table 77 – TMN subscribers – 2006 - 2011
  • Table 78 – TMN financial data – 2006 - 2011
  • Table 79 – Vodafone Portugal subscribers – 2006 - 2011
  • Table 80 – Vodafone Portugal subscribers, proportion prepaid – 2006 - 2011
  • Table 81 – Vodafone monthly ARPU: prepaid, contract and blended – 2005 - 2011
  • Table 82 – Vodafone financial data – 2007 - 2011
  • Table 83 – Optimus mobile subscribers – 2003 - 2011
  • Table 84 – Optimus operational statistics – 2006 - 2011
  • Table 85 – Optimus EBITDA, capex – 2006 - 2011
  • Table 86 – Optimus revenue by type – 2006 - 2011
  • Table 87 – Mobile prepaid subscribers, proportion prepaid – 2003 - 2010
  • Table 88 – SMS messages sent annually and annual change – 2004 - 2011
  • Table 89 – MMS sessions – 2007 - 2010
  • Table 90 – Mobile internet sessions and traffic – 2007 - 2011
  • Table 91 – Mobile TV sessions and traffic – 2011
  • Table 92 – Forecast broadband subscribers – higher market growth scenario – 2009 - 2012; 2020
  • Table 93 – Forecast broadband subscribers – lower market growth scenario – 2009 - 2012; 2020
  • Table 94 – Forecast UMTS subscribers – 2009 - 2012; 2015
  • Table 95 – Forecast monthly mobile ARPU – 2005 - 2012; 2015
  • Chart 1 – Portugal Telecom wholesale lines – 2008 - 2011
  • Chart 2 – Fixed-line revenue, by type – 2007 - 2012
  • Chart 3 – Portugal Telecom financial data – 2005 - 2011
  • Chart 4 – Sonaecom fixed-line financial data by sector – 2006 – 2011
  • Chart 5 – Sonaecom financial data – 2006 – 2010
  • Chart 6 – Sonaecom fixed-line subscribers by sector – 2008 - 2011
  • Chart 7 – ZON Multimédia subscribers by type – 2007 – 2011
  • Chart 8 – ZON Multimédia financial data – 2007 - 2011
  • Chart 9 - Internet subscribers by access type – 2005 - 2011
  • Chart 10 – Proportion of broadband subscribers by access type – 2007 - 2010
  • Chart 11 – Total broadband subscribers by type – 2000 – 2011
  • Chart 12 – Broadband penetration by sector – 2007 – 2011
  • Chart 13 – Fixed-line and mobile broadband traffic per month per customer – 2008 – 2010
  • Chart 14 – Portugal Telecom DSL broadband subscribers – 2006 - 2011
  • Chart 15 – Portugal Telecom wholesale accesses – 2006 – 2011
  • Chart 16 – FttX subscribers – 2008 - 2011
  • Chart 17 – Mobile broadband subscribers – 2007 - 2010
  • Chart 18 – Share of mobile broadband subscribers by operator– 2010
  • Chart 19 – Subscribers to bundled services – 2007 - 2012
  • Chart 20 – Population uptake of bundled services by type – 2008 - 2011
  • Chart 21 – ZON Multimédia triple-play subscribers – 2007 - 2011
  • Chart 22 – ZON Multimédia financial data – 2007 – 2011
  • Chart 23 – Mobile subscribers and SIM penetration rate (regulator data) – 2002 - 2012
  • Chart 24 – Mobile operators’ market share – 2004 - 2010
  • Chart 25 – Roaming in call traffic volume and messages – 2004 - 2011
  • Chart 26 – 3G video calls and traffic data – 2007 - 2010
  • Chart 27 – 3G subscribers – 2007 - 2012
  • Chart 28 – TMN financial data – 2006 - 2011
  • Chart 29 – Vodafone monthly ARPU: prepaid, contract and blended – 2005 - 2011
  • Chart 30 – Vodafone financial data (year to Mar) – 2007 - 2011
  • Chart 31 – Optimus EBITDA, capex – 2006 – 2011
  • Chart 32 – Optimus revenue by type – 2006 – 2011
  • Chart 33 – Mobile prepaid subscribers, proportion prepaid – 2003 – 2011
  • Chart 34 – SMS messages sent annually and annual change – 2004 – 2011
  • Chart 35 – Mobile Internet sessions and traffic – 2007 – 2011
  • Chart 36 – Mobile TV sessions and traffic – 2011
  • Exhibit 1 – EU – The New Regulatory Framework (NRF)
  • Exhibit 2 – Access and the local loop
  • Exhibit 3 – Overview of digital media

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