2013 Netherlands - Telecoms, IP Networks, Digital Media and Forecasts

Last updated: 10 Mar 2014 Update History

Report Status: Archived

Report Pages: 120

Analyst: Henry Lancaster

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Summary
Table Of Contents

Publication Overview

This report assesses the key aspects of the Dutch telecom market, providing comprehensive updated data on fixed network services, profiles of the major operators and overviews of the key regulatory issues including interconnection, local loop unbundling, number portability, carrier preselection, and the provisions for competitor access to cable and fibre infrastructure. The report also reviews media convergence and developments in digital, cable and interactive TV as well as services such as VoD, VoIP and IPTV. It provides statistics and analyses on the mobile market, including a review of the key operators and regulatory issues, together with a range of forecasts, and an assessment of emerging mobile data services such as mobile TV, and provides ARPU and 3G 2015.

Key developments:

Vodafone and KPN extend reach of commercial LTE services; MNOs join with banks to launch m-payments platform; KPN sells German unit E-Plus to Telefónica; Liberty Global to acquire remaining stake in Ziggo for €10 billion; KPN sells more of its mobile tower portfolio; decline in SMS as consumers switch to online messaging services; Ziggo launches as an MVNO; T-Mobile and Tele2 sign network sharing agreement; Canal Digital Satellite group acquires T-Mobile Netherlands’ broadband units; triple-play accessed in a third of households; KPN extends vectoring VDSL, upgrades FttP to 1Gb/s in select areas; smaller cablecos by-passing DOCSIS3.0 for FttP; KPN increases stake in Reggefiber to 60%, joins the Fon WiFi network; average download speed reaches 16Mb/s; Ziggo invests in national WiFi infrastructure; America Movil withdraws bid to buy KPN; regulator market data for Q2 2013; telcos’ operating and financial data to Q4 2013; market developments to early 2014.

Companies covered in this report include:

KPN, Orange Netherlands, Tele2 Nederland, Versatel, Vodafone Netherlands, Digitenne, Nozema, UPC Nederland, Ziggo, Canal Digitaal, Telfort, Reggefiber, Scarlet Telecom.

Researcher:- Henry Lancaster
Current publication date:- March 2014 (12th Edition)

Executive Summary

Further market consolidation indicative of improved services and lower customer costs into 2014

The mature Dutch telecom market has one of the most progressive broadband sectors in the world, with effective cross-platform competition stimulated by numerous fibre deployments. There is also strong competition in the mobile sector, and a progressive digital TV platform with the services of the dominant cable companies being complemented by KPN’s Digitenne and IPTV offerings.

With the broadband penetration rate among the highest in the world, the Netherlands benefits from comprehensive DSL and cable networks and a government-stimulated emphasis on fibre network roll-outs. The acquisition by Liberty Global of the remaining shares in Ziggo will provide a competitor to KPN with near national reach, stimulating each operator to upgrade their networks to avoid churn and retain their customer base. In this environment, customers can anticipate improved network capabilities in coming years, and competitive pricing for services.

The Dutch TV market benefits from a comprehensive cable network reaching almost all TV homes, together with upgraded DSL networks which provide IPTV services to most households. The country was the first to complete the move to DTTV broadcasting, in late 2006. Its excellent broadband infrastructure also forms the bedrock of popular bundled services offered by KPN and the cable services of Ziggo and UPC Nederland.

The Netherlands has continued to show growth in the mobile market. In common with other advanced European markets, the 3G and 4G sectors are the main drivers for subscriber growth, with much emphasis among operators to extend their LTE footprints nationally.

Data in this report is the latest available at the time of preparation and may not be for the current year

1. Key Statistics
2. Telecommunications Market
- 2.1 Overview of the Netherlands’ telecom market
3. Regulatory Environment
- 3.1 History
  - 3.1.1 EU regulatory framework
  - 3.1.2 Revised NFR
- 3.2 Regulatory authority
  - 3.2.1 Netherlands Post and Telecommunications Authority (OPTA)
- 3.3 Authority for Consumers and Markets (ACM)
- 3.4 Telecom sector liberalisation in the Netherlands
  - 3.4.1 Privatisation of KPN Nederland
  - 3.4.2 Interconnect
  - 3.4.3 Access
  - 3.4.4 Number Portability (NP)
  - 3.4.5 Carrier PreSelection (CPS)
4. Fixed Network Operators
- 4.1 Overview of operators
  - 4.1.1 Royal Koninklijke PTT Nederland (KPN)
  - 4.1.2 UPC Nederland
  - 4.1.3 Scarlet Telecom
  - 4.1.4 Tele2 Netherlands
  - 4.1.5 Ziggo
5. Telecommunications Infrastructure
- 5.1 National telecom network
- 5.2 International infrastructure
- 5.3 Regulatory issues
- 5.4 Wholesaling
  - 5.4.1 Wholesale Line Rental (WLR)
6. Broadband Market
- 6.1 Overview
- 6.2 Wholesale broadband access
- 6.3 Broadband statistics
- 6.4 Government support
  - 6.4.1 Historical overview
  - 6.4.2 Broadband Expert Group
  - 6.4.3 Task Force Next Generation Networks
- 6.5 Broadband and smart grids
- 6.6 Cable modems
  - 6.6.1 Market overview
  - 6.6.2 Ziggo
  - 6.6.3 UPC Nederland
- 6.7 Asymmetrical Digital Subscriber Line (ADSL)
  - 6.7.1 Market overview and statistics
  - 6.7.2 Leased lines
  - 6.7.3 ADSL2+
  - 6.7.4 VDSL
  - 6.7.5 Rival networks
- 6.8 FttP networks
  - 6.8.1 Market overview and statistics
  - 6.8.2 Regional characteristics
  - 6.8.3 Regulating fibre
  - 6.8.4 Helping muni fibre
  - 6.8.5 Fibre and trans-sector policies
  - 6.8.6 Needing a national approach
  - 6.8.7 Wholesale fibre
  - 6.8.8 Open Access Model
  - 6.8.9 KPN
  - 6.8.10 Other operators
  - 6.8.11 Government, councils and telcos involved
  - 6.8.12 Ethernet-to-the-Home (EttH)
  - 6.8.13 Cablecos and fibre
- 6.9 Broadband Powerline (BPL)
- 6.10 Wireless broadband
  - 6.10.1 Wireless Local Loop (WLL)
  - 6.10.2 Wireless LANS/WiFi
  - 6.10.3 Brief provider overview
  - 6.10.4 WiMAX
  - 6.10.5 Mobile broadband
  - 6.10.6 Internet via satellite
7. Digital Media
- 7.1 Overview
  - 7.1.1 Key general trends
  - 7.1.2 Business models
  - 7.1.3 Regulatory issues
- 7.2 Digital TV
  - 7.2.1 Overview
  - 7.2.2 Digital Terrestrial TV (DTTV)
  - 7.2.3 Free-to-Air (FTA) TV
  - 7.2.4 Interactive TV (iTV)
  - 7.2.5 TV-over-DSL (IPTV)
  - 7.2.6 Video-on-Demand (VoD)
  - 7.2.7 VoIP
  - 7.2.8 Cable TV
  - 7.2.9 Satellite TV
8. Mobile Communications
- 8.1 Overview of the Netherlands’ mobile market
  - 8.1.1 Mobile statistics
  - 8.1.2 Operator market shares
- 8.2 Regulatory issues
  - 8.2.1 Spectrum regulations and spectrum auctions
  - 8.2.2 Mobile Termination Rates (MTRs)
  - 8.2.3 Mobile number portability (MNP)
  - 8.2.4 Roaming
  - 8.2.5 Network neutrality
  - 8.2.6 Network sharing
- 8.3 Mobile technologies
  - 8.3.1 Digital
  - 8.3.2 Third Generation (3G) mobile
- 8.4 Major mobile operators
  - 8.4.1 KPN
  - 8.4.2 Vodafone
  - 8.4.3 T-Mobile
  - 8.4.4 Mobile Virtual Network Operators (MVNOs)
- 8.5 Mobile voice services
  - 8.5.1 Prepaid
  - 8.5.2 Satellite mobile
  - 8.5.3 Mobile VoIP
- 8.6 Mobile Messaging
  - 8.6.1 SMS
  - 8.6.2 Multimedia Messaging Services (MMS)
- 8.7 Mobile data services
  - 8.7.1 General Packet Radio Services (GPRS)
  - 8.7.2 Push-to-Talk (PTT)
  - 8.7.3 Enhanced Data rates for GSM Evolution (EDGE)
  - 8.7.4 High-Speed Packet Access (HSPA)
  - 8.7.5 Evolved HSPA (HSPA+)
  - 8.7.6 Long-term Evolution (LTE)
  - 8.7.7 Location-based services (LBS)
  - 8.7.8 Near Field Communication (NFC)
  - 8.7.9 Mobile TV
  - 8.7.10 Machine-to-Machine (M2M)
9. Forecasts
- 9.1 Forecasts – broadband subscribers – 2010 - 2013; 2020
  - 9.1.1 Scenario 1 – higher broadband subscriber growth
  - 9.1.2 Scenario 2 – lower broadband subscriber growth
- 9.2 Forecasts – mobile ARPU – 2005 - 2010; 2015
- 9.3 Forecasts – UMTS subscribers – 2006 - 2015
- Table 1 – Country statistics – 2013 (e)
- Table 2 – Telephone network statistics – 2013 (Jun)
- Table 3 – Internet user statistics – 2013 (e)
- Table 4 – Broadband statistics – 2013 (e)
- Table 5 – Mobile statistics – 2013 (e)
- Table 6 – National telecommunications authorities
- Table 7 – Fixed lines in services by type – 2006 - 2013
- Table 8 – KPN MDF broadband accesses – 2005 - 2012
- Table 9 – Unbundled MDF connections by type – 2008 - 2013
- Table 10 – Historic - Cumulative mobile numbers ported – 2002 - 2009
- Table 11 – CPS subscribers and WLR lines – 2008 - 2013
- Table 12 – Fixed-line revenue (PSTN, VoB) – 2006 - 2012
- Table 13 – Fixed-line traffic by type – 2008 - 2013
- Table 14 – Fixed-line traffic revenue – 2006 - 2014
- Table 15 – KPN net line loss – 2005 - 2013
- Table 16 – KPN network channels (consumer), PSTN, ISDN, VoIP – consumer – 2005 - 2013
- Table 17 – KPN consumer market share by sector – 2007 - 2013
- Table 18 – KPN subscribers by sector (consumer) – 2005 - 2013
- Table 19 – KPN Group financial data – 2004 - 2013
- Table 20 – KPN financial data by sector (Netherlands) – 2005 - 2013
- Table 21 – UPC Nederland subscribers – 2005 - 2013
- Table 22 – UPC Netherlands revenue (US$) and annual change – 2005 - 2013
- Table 23 – UPC Netherlands revenue (€) – 2007 - 2013
- Table 24 – Tele2 Netherlands residential subscribers by type – 2007 - 2013
- Table 25 – Tele2 Netherlands revenue by type – 2007 - 2013
- Table 26 – Ziggo financial data – 2006 - 2013
- Table 27 – Ziggo subscriber data – 2007 - 2013
- Table 28 – Fixed lines in service and teledensity – 1999 - 2013
- Table 29 – Unbundled MDF connections by type – 2008 - 2013
- Table 30 – Broadband household and IP-VPN penetration – 2002 - 2013
- Table 31 – Historic - Broadband retail subscribers (cable modem, xDSL, fibre) – 1999 - 2004
- Table 32 – Broadband retail subscribers (cable modem, xDSL, fibre) – 2005 - 2014
- Table 33 – Broadband market share by technology – 2008 - 2013
- Table 34 – DSL broadband connections by speed – 2010 – 2013
- Table 35 – Cable broadband connections by speed – 2010 – 2013
- Table 36 – Cable broadband connections by speed – 2010 – 2013
- Table 37 – Fibre broadband connections by speed – Jun 2013
- Table 38 – Proportion of broadband retail connections by speed – 2010 - 2013
- Table 39 – Broadband penetration rate – 1999 - 2014
- Table 40 – Broadband penetration by technology – 2007 - 2013
- Table 41 – Netherlands internet bandwidth – 1999 - 2012
- Table 42 – Cable modem subscribers – 2000 - 2014
- Table 43 – Ziggo financial data – 2006 - 2013
- Table 44 – Ziggo subscriber data – 2007 - 2013
- Table 45 – UPC Nederland subscribers – 2005 - 2013
- Table 46 – UPC Netherlands revenue and annual change (US$) – 2005 - 2013
- Table 47 – UPC Netherlands revenue (€) – 2007 - 2013
- Table 48 – KPN consumer retail broadband subscribers – 2007 - 2013
- Table 49 – DSL market share of broadband subscribers – 2004 - 2013
- Table 50 – ADSL subscribers – 2000 - 2014
- Table 51 – Tele2 DSL subscribers – 2006 - 2013
- Table 52 – KPN MDF broadband accesses – 2005 - 2012
- Table 53 – FttP connections and subscribers – 2006 - 2015
- Table 54 – Active business FttP connections – 2008 - 2013
- Table 55 – Regulated LLU tariffs, by access network
- Table 56 – KPN/Reggefiber FttX connections and homes passed – 2009 - 2013
- Table 57 – Mobile broadband subscribers via laptops – 2009 - 2013
- Table 58 – Bundled services subscribers – 2011 - 2013
- Table 59 – Market share of broadband in bundled services – 2011 - 2013
- Table 60 – Market share of fixed-voice in bundled services – 2011 - 2013
- Table 61 – Market share of TV in bundled services – 2011 - 2013
- Table 62 – KPN subscribers with bundled services – 2008 - 2013
- Table 63 – Digital TV distribution infrastructure market share – 2003 – 2011
- Table 64 – TV retail revenue by platform – 2006 – 2012
- Table 65 –TV subscribers by platform – 2010 – 2013
- Table 66 – Digitenne subscribers – 2006 - 2013
- Table 67 – KPN IPTV subscribers – 2008 - 2013
- Table 68 – VoIP subscribers – 2005 - 2014
- Table 69 – KPN VoIP subscribers – 2005 - 2013
- Table 70 – Cable TV subscribers by type – 2008 - 2013
- Table 71 – Cable TV households and penetration – 2008 - 2013
- Table 72 – UPC Nederland cable TV subscribers – 2005 - 2013
- Table 73 – UPC Netherlands revenue and annual change (US$) – 2005 - 2013
- Table 74 – UPC Netherlands revenue (€) – 2007 - 2013
- Table 75 – Ziggo cable TV subscribers – 2007 - 2013
- Table 76 – Satellite TV households and household penetration – 2002 – 2011; 2015
- Table 77 – Mobile services market revenue – 2006 - 2014
- Table 78 – Mobile services revenue by sector– 2008 - 2013
- Table 79 – Historic - Mobile (SIM) subscribers and penetration rate (regulator data) – 1999 - 2004
- Table 80 – Mobile (SIM) subscribers and penetration rate (regulator data) – 2005 - 2014
- Table 81 – Total mobile traffic – 2007 - 2014
- Table 82 – Market share of subscribers by operator – 2006 - 2013
- Table 83 – 3G licence awards (spectrum, spectrum fees and admin fees) – July 2000
- Table 84 – MTRs – 2006 - 2008
- Table 85 – MTRs – 2009 - 2012
- Table 86 – Wholesale termination revenue – 2007 - 2012
- Table 87 – Historic - Cumulative mobile numbers ported – 2003 - 2009
- Table 88 – European voice roaming charges – 2007 - 2014
- Table 89 – European data roaming charges – 2007 - 2014
- Table 90 – KPN mobile subscribers – 1998 - 2013
- Table 91 – KPN mobile consumer retail and wholesale subscribers – 2006 - 2013
- Table 92 – KPN international mobile service revenue by operator – 2006 - 2013
- Table 93 – KPN mobile monthly ARPU – 2006 - 2013
- Table 94 – Vodafone Netherlands financial data – 2007 - 2013
- Table 95 – Vodafone Netherlands subscribers – 2004 - 2013
- Table 96 – Vodafone Netherlands ARPU – 2004 - 2013
- Table 97 – Vodafone Netherlands voice minutes – 2004 - 2013
- Table 98 – T-Mobile Netherlands subscribers – 2006 - 2013
- Table 99 – T-Mobile Netherlands financial data – 2006 - 2013
- Table 100 – T-Mobile Netherlands mobile service revenue – 2007 - 2013
- Table 101 – T-Mobile Netherlands ARPU – 2006 - 2013
- Table 102 – MVNO subscribers – 2005 - 2013
- Table 103 – Tele2 mobile subscribers – 2007 - 2013
- Table 104 – Tele2 mobile revenue – 2012 - 2013
- Table 105 – Prepaid and contract subscribers by market share – 2008 - 2013
- Table 106 – Prepaid and contract subscribers – 2007 - 2013
- Table 107 – SMS and data revenue – 2008 - 2013
- Table 108 – SMS traffic – 2008 - 2013
- Table 109 – Data traffic – 2008 - 2014
- Table 110 – M2M connections – 2010 - 2013
- Table 111 – Forecast broadband subscribers – higher market growth scenario – 2010 - 2013; 2020
- Table 112 – Forecast broadband subscribers – lower market growth scenario – 2010 - 2013; 2020
- Table 113 – Forecast mobile ARPU – 2005 - 2010; 2015
- Table 114 – Forecast UMTS subscribers – 2006 - 2015
- Chart 1 – Fixed lines in services by type – 2006 – 2013
- Chart 2 – Unbundled MDF connections by type – 2008 – 2013
- Chart 3 – Fixed-line traffic by type – 2008 – 2013
- Chart 4 – KPN network channels (consumer), PSTN, ISDN, VoIP – consumer – 2005 – 2013
- Chart 5 – KPN subscribers by sector (consumer) – 2005 – 2013
- Chart 6 – KPN Group financial data – 2004 – 2013
- Chart 7 – KPN financial data by sector (Netherlands) – 2005 – 2013
- Chart 8 – UPC Nederland subscribers – 2005 – 2013
- Chart 9 – Tele2 Netherlands residential subscribers by type – 2007 – 2013
- Chart 10 – Tele2 Netherlands revenue by type – 2007 – 2013
- Chart 11 – Ziggo financial data – 2006 – 2013
- Chart 12 – Ziggo operating and subscriber data – 2007 – 2013
- Chart 13 – Unbundled MDF connections by type – 2008 – 2013
- Chart 14 – Broadband subscribers (cable modem, xDSL, fibre) – 2005 – 2014
- Chart 15 – Broadband market share by technology – 2009 – 2013
- Chart 16 – Ziggo financial data – 2006 – 2013
- Chart 17 – Ziggo operating and subscriber data – 2007 – 2013
- Chart 18 – UPC Nederland subscribers – 2005 – 2013
- Chart 19 – Digital TV distribution infrastructure market share – 2003 – 2011
- Chart 20 – Cable TV subscribers by type – 2008 – 2013
- Chart 21 – UPC Nederland cable TV subscribers – 2005 – 2013
- Chart 22 – Ziggo cable TV subscribers – 2007 – 2013
- Chart 23 – Mobile services t revenue by sector– 2008 – 2013
- Chart 24 – Total mobile (SIM) subscribers and penetration rate (regulator data) – 1999 – 2014
- Chart 25 – KPN Mobile consumer retail subscribers – 2006 – 2013
- Chart 26 – KPN international mobile service revenue by operator – 2006 – 2013
- Chart 27 – Vodafone Netherlands financial data – 2007 – 2013
- Chart 28 – T-Mobile Netherlands financial data – 2006 – 2013
- Chart 29 – MVNO subscribers – 2005 – 2013
- Chart 30 – Prepaid and contract subscribers – 2007 – 2013
- Chart 31 – SMS and data revenue – 2008 – 2013
- Exhibit 1 – EU – The New Regulatory Framework (NRF)
- Exhibit 2 – Fixed-to-mobile interconnections tariffs – 2007 - 2009
- Exhibit 3 – Access and the local loop
- Exhibit 4 – Plan of action and targets – 2003 - 2015
- Exhibit 5 – Overview of digital media
- Exhibit 6 – 2.6GHz spectrum auction – April 2010
- Exhibit 7 – Spectrum auction – October 2012
- Exhibit 8 – Premium SMS market feature overview by operator – 2010

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