Netherlands - Key Statistics, Telecom Market and Regulatory Overviews

Synopsis

The Dutch telecom market has one of the most progressive broadband sectors in the world, with effective cross-platform competition further stimulated by numerous fibre deployments. There is also strong competition in the mobile sector, and a progressive digital TV platform with the services of the two dominant cable companies being complemented by KPN’s Digitenne and IPTV offerings. This report introduces the key aspects of this market in 2011. It provides comprehensive data on fixed network services, profiles the major operators and overviews the key regulatory issues including interconnection, local loop unbundling, number portability, carrier preselection, and the provisions for competitor access to cable and fibre infrastructure.

Key developments:

Regulator rules that UPC Netherlands and Ziggo no longer have to open up networks to rivals; KPN reveals strategy to 2015; KPN job losses of 5,000 by 2015; UPC launches mobile internet services for SMEs; new regulator from 2013 merges three entities; Ziggo obliged to launch mobile services by 2012, becoming a quad player; regulator market data for Q2 2011; operator data to September 2011.

Companies covered in this report include:

KPN, UPC Nederland, Tele2 Nederland, Scarlet Telecom, Ziggo.

Table of Contents

• 1. Synopsis
• 2. Key statistics
• 3. Telecommunications market
  • 3.1 Overview of the Netherlands’ telecom market
• 4. Regulatory environment
  • 4.1 History
    • 4.1.1 EU regulatory framework
    • 4.1.2 Revised NFR
  • 4.2 Regulatory authority
    • 4.2.1 Netherlands Post and Telecommunications Authority (OPTA)
  • 4.3 Authority for Consumers and Markets (ACM)
  • 4.4 Telecom sector liberalisation in the Netherlands
    • 4.4.1 Privatisation of KPN Nederland
    • 4.4.2 Interconnect
    • 4.4.3 Access
    • 4.4.4 Number Portability (NP)
    • 4.4.5 Carrier PreSelection (CPS)
• 5. Fixed network operators in the Netherlands
  • 5.1 Overview of operators
    • 5.1.1 Royal Koninklijke PTT Nederland (KPN)
    • 5.1.2 UPC Nederland
    • 5.1.3 Scarlet Telecom
    • 5.1.4 Tele2 Netherlands
    • 5.1.5 Ziggo
• 6. Telecommunications infrastructure
  • 6.1 National telecom network
  • 6.2 International infrastructure
  • 6.3 Regulatory issues
  • 6.4 Wholesaling
    • 6.4.1 Wholesale Line Rental (WLR)
• 7. Related reports

• Table 1 – Country statistics – 2011 (e)
• Table 2 – Telephone network statistics – June 2011
• Table 3 – Internet user statistics – 2011 (e)
• Table 4 – Broadband statistics – June 2011
• Table 5 – Mobile statistics – 2011 (e)
• Table 6 – National telecommunications authorities
• Table 7 – Fixed lines in services by type – 2006 - 2012
• Table 8 – Unbundled loops and access lines – 2007 – 2010
• Table 9 – LLU, shared access price – connection and monthly rental – 2006 - 2009
• Table 10 – KPN broadband accesses – 2005 - 2011
• Table 11 – Unbundled MDF connections by type – 2008 - 2011
• Table 12 – Cumulative mobile numbers ported – 2002 - 2009
• Table 13 – CPS subscribers and WLR lines – 2008 - 2011
• Table 14 – Fixed-line revenue (PSTN, VoB) – 2006 - 2012
• Table 15 – Fixed-line traffic by type – 2006 - 2012
• Table 16 – Fixed-line revenue – 2006 - 2012
• Table 17 – KPN net line loss – 2005 - 2011
• Table 18 – KPN network channels (consumer), PSTN, ISDN, VoIP – consumer – 2005 - 2011
• Table 19 – KPN consumer market share by sector – 2007 - 2011
• Table 20 – KPN subscribers by sector (consumer) – 2005 - 2011
• Table 21 – KPN Group financial data – 2004 - 2011
• Table 22 – KPN financial data by sector (Netherlands) – 2005 - 2011
• Table 23 – UPC Nederland subscribers – 2005 - 2011
• Table 24 – UPC Netherlands revenue and annual change – 2005 - 2011
• Table 25 – Tele2 Netherlands residential subscribers by type – 2007 - 2011
• Table 26 – Tele2 Netherlands revenue by type – 2007 - 2011
• Table 27 – Ziggo financial data – 2006 - 2011
• Table 28 – Ziggo subscriber data – 2007 - 2011
• Table 29 – Fixed lines in service and teledensity – 1995; 1997; 1999 - 2012

• Chart 1 – Fixed lines in services by type – 2006 – 2012
• Chart 2 – Unbundled MDF connections by type – 2008 – 2011
• Chart 3 – KPN network channels (consumer), PSTN, ISDN, VoIP – consumer – 2005 – 2011
• Chart 4 – KPN subscribers by sector (consumer) – 2005 – 2011
• Chart 5 – KPN Group financial data – 2004 – 2011
• Chart 6 – KPN financial data by sector (Netherlands) – 2005 – 2011
• Chart 7 – UPC Nederland subscribers – 2005 – 2011
• Chart 8 – Tele2 Netherlands residential subscribers by type – 2007 – 2011
• Chart 9 – Tele2 Netherlands revenue by type – 2007 – 2011
• Chart 10 – Ziggo financial data – 2006 – 2011
• Chart 11 – Ziggo operating and subscriber data – 2007 – 2011

• Exhibit 1 – EU – The New Regulatory Framework (NRF)
• Exhibit 2 – Fixed-to-mobile interconnections tariffs – 2007 - 2009
• Exhibit 3 – Access and the local loop