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Morocco - Telecoms, Mobile and Broadband

Publication Overview

This annual report provides a comprehensive overview of trends and developments in Morocco’s telecommunications market. Subjects covered include:


  • Key statistics;
  • Market and industry overviews;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and regulatory issues;
  • Telecoms operators – privatisation, acquisitions, new licences and competition;
  • Major players (fixed, mobile and broadband);
  • Infrastructure development;
  • National fibre backbone networks;
  • Mobile voice and data markets, including 3G, 4G;
  • Internet and broadband development and pricing trends;
  • Convergence (voice/data, fixed/wireless/mobile);
  • 3G mobile broadband services and market share;
  • Average revenue per user (ARPU) and churn.

Companies covered in this report:

Maroc Telecom, Medi Telecom (Meditel), Inwi (Wana, Maroc Connect), Vivendi, France Telecom, Zain, Morocco Trade and Development Services (MTDS).

Researcher:- Peter Lange
Current publication date:- January 2013 (11th Edition)

Executive Summary

2013 a big year for telecoms in Morocco

Morocco is one of the most advanced telecommunications markets in Africa and often seen as a role model for future developments in other parts of the continent. It features a majority-privatised, highly profitable incumbent telco (Maroc Telecom, MT), three fixed and mobile network operators, as well as the highest penetration and some of the lowest prices on the continent for broadband Internet access.

The planned sale of a 53% stake in MT in 2013 is expected to fetch over US$7 billion, more than twice of what it was bought for around ten years ago. The fixed-line incumbent also operates the leading mobile network in Morocco as well as networks in three other African countries and an MVNO in Europe.

The fixed-line market has experienced a renaissance in Morocco following the launch of the country's second and third network operators and fuelled by the growing demand for broadband services. Most of the new connections are wireless and increasingly converging with mobile services.

The Internet market was dominated by MT’s ADSL broadband service which once held over 90% of the market. However, five years after their introduction, third-generation (3G) mobile broadband services had taken more than 80% of the broadband market by 2012. This trend is continuing in 2013, since the mobile networks reach a far greater percentage of the population than MT’s copper fixed-line network. A ten-year National Broadband Plan has been launched, aiming to provide fixed or mobile broadband access to the entire population by 2022. Fourth generation (4G) LTE mobile licences will be issued in 2013.

At well over 100%, Morocco has one of the highest mobile market penetration rates in Africa. With all three major carriers being fixed as well as mobile network operators, the boundaries between fixed and mobile are beginning to disappear as technologies and services converge. Innovative new services have been introduced such as the first commercial IPTV service on the continent. To accommodate the increasing amount of voice and Internet traffic, fibre optic national backbone networks and international connectivity are being expanded. A new terabit international cable from Europe landed in the country in 2012.

Market highlights:

  • Majority stake in Maroc Telecom up for sale;
  • 4G/LTE licences to be issued in 2013;
  • New terabit international fibre optic cable lands;
  • Fixed-mobile convergence;
  • One of Africa's most advanced broadband markets;
  • 3G mobile broadband captures more than 80% of the market;
  • National broadband plan 2012-2022.

Distribution of ADSL access in Morocco by speed – September 2012

Download speed

Market share

<4Mb/s

1%

4Mb/s

63%

8Mb/s

20%

12Mb/s

15%

20Mb/s

1%

(Source: BuddeComm based on ANRT and company data)

Table of Contents

  • 1. Key Statistics
  • 2. Telecommunications Market
    • 2.1 Overview of Morocco’s telecom market
  • 3. Regulatory Environment
    • 3.1 Telecommunications Law 1997
      • 3.1.1 Telecom law amendments 2002
    • 3.2 Law 55-01 of 2004
    • 3.3 Regulatory authority
      • 3.3.1 ANRT
    • 3.4 Universal service
      • 3.4.1 Universal Service Fund (USF)
    • 3.5 Telecom sector liberalisation in Morocco
    • 3.6 Interconnection
    • 3.7 Number portability
    • 3.8 Unbundled Local Loop (ULL)
  • 4. Fixed Network Market
    • 4.1 Fixed-line statistics
    • 4.2 Fixed network operators in Morocco
      • 4.2.1 Maroc Telecom
      • 4.2.2 Medi Telecom (Meditel)
      • 4.2.3 Inwi (formerly Wana, Maroc Connect)
  • 5. Telecommunications Infrastructure
    • 5.1 Overview
    • 5.2 Submarine fibre
    • 5.3 Terrestrial fibre and microwave
    • 5.4 Satellite
  • 6. Internet Market
    • 6.1 Overview
    • 6.2 Internet user statistics
    • 6.3 Internet connectivity
      • 6.3.1 International Internet bandwidth
      • 6.3.2 National fibre backbone
      • 6.3.3 The MARWAN network
    • 6.4 VoIP telephony
    • 6.5 Morocco’s ISP market
      • 6.5.1 Maroc Telecom (Menara)
      • 6.5.2 MTDS
  • 7. Broadband Market
    • 7.1 Overview
    • 7.2 ADSL
    • 7.3 3G mobile broadband
      • 7.3.1 Inwi (formerly Wana, Maroc Connect)
      • 7.3.2 Meditel
      • 7.3.3 Maroc Telecom
    • 7.4 Broadband via satellite
    • 7.5 Broadband over Powerlines (BPL)
    • 7.6 National Broadband Plan 2012-2022
  • 8. Digital Media/Digital Economy
    • 8.1 E-commerce
    • 8.2 E-learning
    • 8.3 IPTV, triple-play
  • 9. Mobile Communications
    • 9.1 Overview of Morocco’s mobile market
    • 9.2 Mobile statistics
    • 9.3 Regulatory issues
      • 9.3.1 SIM card registration
    • 9.4 Major mobile operators
      • 9.4.1 Maroc Telecom (IAM)
      • 9.4.2 Medi Telecom (Meditel)
      • 9.4.3 Inwi (formerly Wana)
    • 9.5 Mobile data services
      • 9.5.1 SMS
      • 9.5.2 MMS
      • 9.5.3 GPRS
      • 9.5.4 Blackberry
      • 9.5.5 Mobile TV
    • 9.6 Third-generation (3G)
      • 9.6.1 Licensing
      • 9.6.2 Services
    • 9.7 4G (LTE)
    • 9.8 Mobile payments, m-banking
    • 9.9 TETRA (Terrestrial Trunked Radio)
    • 9.10 Satellite mobile
  • 10. Glossary of Abbreviations
  • Table 1 – Country statistics Morocco – 2013
  • Table 2 – Fixed network statistics – 2013
  • Table 3 – Internet provider statistics – 2013
  • Table 4 – Internet statistics – 2013
  • Table 5 – Mobile statistics – 2013
  • Table 6 – National telecommunications authority
  • Table 7 – Fixed and fixed-wireless lines in service and teledensity in Morocco – 2000 - 2013
  • Table 8 – Maroc Telecom financial results – 2008 - 2012
  • Table 9 – Internet users and penetration rate in Morocco – 2000 - 2013
  • Table 10 – Morocco's international Internet bandwidth – 1999 - 2011
  • Table 11 – Internet subscribers by ISP and market share in Morocco – September 2012
  • Table 12 – Maroc Telecom Internet subscribers by access technology – 2003 - 2012
  • Table 13 – Internet subscribers in Morocco, ADSL vs total – 2003 - 2012
  • Table 14 – Distribution of ADSL access in Morocco by speed– September 2012
  • Table 15 – 3G mobile broadband subscribers in Morocco by operator – September 2012
  • Table 16 – Meditel uncapped 3G+ broadband pricing – 2009; 2010; 2012
  • Table 17 – Maroc Telecom uncapped 3G broadband pricing – 2009; 2010; 2012
  • Table 18 – Mobile subscribers and penetration rate in Morocco – 2000 - 2013
  • Table 19 – Mobile subscribers in Morocco by operator and annual change – September 2012
  • Table 20 – Maroc Telecom domestic mobile subscribers and market share – 2002 - 2012
  • Table 21 – Maroc Telecom domestic blended monthly mobile ARPU and churn rate – 2003 - 2012
  • Table 22 – Maroc Telecom domestic mobile revenue – 2005 - 2012
  • Table 23 – Meditel mobile subscribers and market share – 2002 - 2012
  • Chart 1 – Fixed and fixed-wireless lines in service and teledensity in Morocco – 2002 - 2013
  • Chart 2 – Internet users and penetration rate in Morocco – 2002 - 2013
  • Chart 3 – Mobile subscribers and penetration rate in Morocco – 2002 - 2013
  • Exhibit 1 – Analysis of Maroc Telecom’s fixed-line rollercoaster ride

Annual Publication profile

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