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Moldova - Telecoms, IP Networks, Digital Media and Forecasts

Executive summary

Moldovan mobile data growth on back of commercial LTE launch

These Moldovan telecoms market has shown some remarkable growth in recent years despite the poor economic environment. This is partly because many areas of the market remain relatively under-developed and so there is considerable room for growth. This has encouraged operators to continue to invest in all sectors except fixed-line telephony, where customer interest has been diverted to the mobile sector. In addition, Moldova’s aspirations to join the European Union (EU) have encouraged the government and regulator to adopt a range of measures to bring the country’s telecoms sector into line with EU principles and standards.

Moldova’s internet market continues to develop rapidly, and with broadband penetration approaching 13% (well below the average for many Western European countries) there remain considerable opportunities for further development in coming years. Broadband subscriber growth has been particularly strong since 2009, with the sector dominated by two service providers – Moldtelecom and StarNet – which account for 88% of all connections despite the presence of about 50 ISPs nationally.

The mobile market has also grown rapidly and now accounts for the majority of total telecoms revenue. A triopoly of operators is dominated by Orange, while the launch of 3G/HSDP networks has opened up a new revenue growth opportunity centred on mobile broadband, with the mobile operators well positioned due to the lack of effective fixed-line broadband competition beyond the main cities. The near comprehensive geographical reach of their mobile networks, market brand recognition and existing customer relationships will make for steady subscriber growth. In late 2012 Moldcell launched 4G services. Competition from Orange Moldova, which also won spectrum suitable for LTE, will help reduce prices for consumers while coverage obligations will ensure than most areas are served by 2015.

Moldova – Key telecom parameters – 2010; 2012

Sector
2010
2012 (e)
Subscribers:
Broadband
293,000
375,000
Mobile
3,165,000
3,750,000
Fixed-line telephony
1,160,000
1,220,000
Penetration of services
Broadband
7%
13%
SIM penetration (population)
88%
104%
Fixed-line telephony
32%
35%

(Source: BuddeComm based on industry data)

Market highlights:

  • The uncompetitive fixed telephony market will receive a boost by mid-2013 with the introduction of number portability, enabling customers to retain their phone numbers while switching to another provider within five days. MNP, expected from May 2013, will also have an effect on churn and so encourage operators to provide improved services.
  • Broadband penetration, approaching 13% by the end of 2012, is largely focussed on emerging FttX networks driven by consumer demand for new services such as IPTV. With the number of subscribers continuing to grow strongly, the relatively underdeveloped market promises to sustain considerable growth in coming years, particularly from the fibre and mobile broadband sectors.
  • The fixed telephony sector is among the few in Europe showing an increase in numbers, largely due to the existing low base of subscribers. However, revenue fell 10% in the first half of 2011, a trend continuing from 2009, as customers take to alternative VoIP and mobile services. Moldtelecom remains the main player, but the 57% growth in the number of subscribers to alternative operators points to a marked shift in the incumbent’s dominance.

Henry Lancaster

March 2013

Data in this report is the latest available at the time of preparation and may not be for the current year.

This report provides a comprehensive overview of trends and developments in Moldova’s telecommunications market. The report analyses the mobile, Internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure;
  • Major players, revenues, subscribers, ARPU, MoU;
  • Internet, VoIP, IPTV;
  • Mobile voice and data markets;
  • Broadband (FttH, DSL, cable TV, wireless);
  • Convergence and digital media;
  • 3G subscriber and mobile ARPU data;
  • Broadband market forecasts for selective years to 2020.

Key developments:

Mobile and fixed-number portability scheduled for May and July 2013; Moldcell launches first commercial LTE network following spectrum auction; includes telcos’ operating and financial data to September 2012; regulator’s market data to September 2012; market developments to January 2013.

Companies covered in this report include:

Moldtelecom, Orange Moldova; Moldcell

This report is essential reading for those needing high level strategic information and objective analysis on the telecom sector in Moldova. It provides further information on:

  • Market liberalisation and regulatory issues;
  • The impact of the global economic crisis;
  • Telecoms operators – privatisation, acquisitions, new licences;
  • Mobile data market developments in coming years in light of spectrum auctions and new license awards;
  • 3G developments, regulatory issues and technologies including HSPA and LTE;
  • Broadband migration to an FttH architecture;
  • Historical and current subscriber statistics and forecasts;
  • ARPU statistics and forecasts.

Table of Contents

  • 1. Executive summary
  • 2. Key statistics
  • 3. Telecommunications market
    • 3.1 Overview and analysis of Moldova’s telecom market
      • 3.1.1 Statistics
  • 4. Regulatory environment
    • 4.1 Background
    • 4.2 Regulatory authority
    • 4.3 Telecom sector liberalisation in Moldova
      • 4.3.1 Privatisation
      • 4.3.2 Interconnection
      • 4.3.3 Access
      • 4.3.4 Number portability
  • 5. Fixed network operators in Moldova
    • 5.1 Moldtelecom
    • 5.2 InterDnestrCom (IDC)
  • 6. Telecommunications infrastructure
    • 6.1 National telecom network
    • 6.2 International infrastructure
  • 7. Broadband market
    • 7.1 Moldova’s emerging internet economy
    • 7.2 Broadband statistics
      • 7.2.1 DSL
      • 7.2.2 Fibre
      • 7.2.3 Mobile broadband
      • 7.2.4 Wireless broadband
  • 8. Overview of broadcasting market
    • 8.1 Digital TV
      • 8.1.1 Broadband TV (IPTV)
      • 8.1.2 Cable TV
      • 8.1.3 Satellite-based digital pay TV developments
      • 8.1.4 Digital Terrestrial TV (DTTV)
  • 9. Mobile communications
    • 9.1 Overview of Moldova’s mobile market
    • 9.2 Mobile Number Portability
      • 9.2.1 Mobile statistics
    • 9.3 Regulatory issues
      • 9.3.1 First and second GSM licences awarded
      • 9.3.2 Third GSM licence
      • 9.3.3 CDMA licence awarded
      • 9.3.4 UMTS licences
      • 9.3.5 4G licences
    • 9.4 Mobile technologies
      • 9.4.1 Digital
      • 9.4.2 3G UMTS
    • 9.5 Major mobile operators
      • 9.5.1 Orange/VoxTel
      • 9.5.2 Moldcell
      • 9.5.3 Eventis
      • 9.5.4 Unite
      • 9.5.5 IDC
    • 9.6 Mobile voice services
      • 9.6.1 Prepaid
    • 9.7 Mobile data services
      • 9.7.1 Enhanced Data for GSM Evolution (EDGE)
      • 9.7.2 Long-term Evolution (LTE)
      • 9.7.3 Mobile broadband
      • 9.7.4 Mobile TV
    • 9.8 Mobile content and applications
  • 10. Forecasts – fixed broadband subscribers – 2010 - 2013; 2020
    • 10.1 Scenario 1 – higher fixed broadband subscriber growth
    • 10.2 Scenario 2 – lower fixed broadband subscriber growth
  • 11. Related reports
  • Table 1 – Country statistics – 2012 (e)
  • Table 2 – Telephone network statistics – 2012 (e)
  • Table 3 – Internet user statistics – June 2012
  • Table 4 – Broadband statistics – 2012 (e)
  • Table 5 – Mobile statistics – 2012 (e)
  • Table 6 – National telecommunications authority
  • Table 7 – Telecom revenue by service type – 2006 - 2011
  • Table 8 – Telecom investment by service type – 2007 - 2011
  • Table 9 – Telecom subscribers by service type – 2007 - 2012
  • Table 10 – Fixed network revenue by operator – 2009 - 2012
  • Table 11 – Fixed line subscribers by operator – 2009 - 2012
  • Table 12 – Fixed line ARPU – 2009 - 2012
  • Table 13 – Fixed lines in service and teledensity – 2000 - 2013
  • Table 14 – Total international internet bandwidth – 2000 - 2012
  • Table 15 – Internet users, subscribers and penetration – 1999 - 2012
  • Table 16 – Broadband and data market revenue – 2009 - 2012
  • Table 17 – Broadband and data market share by total turnover – 2009 - 2012
  • Table 18 – Fixed broadband subscribers and penetration – 2004 - 2013
  • Table 19 – Broadband ISP market share by subscribers – 2006 - 2012
  • Table 20 – Broadband subscribers by access type – 2005 - 2013
  • Table 21 – Broadband access market share by technology – 2008 - 2012
  • Table 22 – Broadband penetration by technology – 2008 - 2012
  • Table 23 – DSL subscribers by operator – 2009 - 2012
  • Table 24 – FttX subscribers by operator – 2010 - 2012
  • Table 25 – Mobile broadband subscribers by operator – 2090 – 2011
  • Table 26 – Broadcasting market revenue – 2007 - 2012
  • Table 27 – Multichannel TV market share of revenue by operator – 2008 - 2012
  • Table 28 – Multichannel TV market share of subscribers by operator – 2006 - 2012
  • Table 29 – Total TV ARPU – 2005 - 2012
  • Table 30 – Multichannel TV subscribers and penetration – 2005 - 2012
  • Table 31 – Multichannel TV market share by platform – 2012
  • Table 32 – Mobile subscribers and penetration – 1998 - 2013
  • Table 33 – Mobile market revenue by operator – 2004 - 2012
  • Table 34 – Mobile market revenue – 2009 - 2012
  • Table 35 – Mobile market ARPU by operator – 2004 - 2012
  • Table 36 – Share of mobile revenue by service – 2007 - 2010
  • Table 37 – Mobile market share of subscribers by operator – 2008 - 2012
  • Table 38 – 3G subscribers by operator – 2009 - 2012
  • Table 39 – Orange subscribers – 2007 - 2012
  • Table 40 – Orange annualised blended ARPU – 2009 - 2011
  • Table 41 – Orange mobile revenue – 2009 - 2011
  • Table 42 – Moldcell subscribers – 2007 - 2012
  • Table 43 – Moldcell revenue – 2009 - 2012
  • Table 44 – Unite subscribers – 2008 - 2012
  • Table 45 – Ratio of prepaid to postpaid subscribers – 2005 - 2012
  • Table 46 – Total SMS and MMS messages sent – 2002 - 2012
  • Table 47 – Forecast fixed broadband subscribers – higher growth scenario – 2010 - 2013; 2020
  • Table 48 – Forecast fixed broadband subscribers – lower growth scenario – 2010 - 2013; 2020
  • Chart 1 – Telecom revenue by service type – 2006 – 2011
  • Chart 2 – Telecom investment by service type – 2006 – 2011
  • Chart 3 – Broadband and data market revenue – 2009 – 2012
  • Chart 4 – Broadband and data market share by total turnover – 2009 – 2012
  • Chart 5 – Fixed broadband subscribers and penetration – 2004 – 2013
  • Chart 6 – Broadband ISP market share by subscribers – 2006 – 2012
  • Chart 7 – Broadband subscribers by access type – 2005 – 2013
  • Chart 8 – Broadband access market share by technology – 2008 – 2012
  • Chart 9 – Mobile subscribers and penetration – 2003 – 2013
  • Chart 10 – Mobile market revenue by operator – 2004 – 2012
  • Chart 11 – Mobile market ARPU by operator – 2004 – 2012
  • Chart 12 – Mobile market share of subscribers by operator – 2008 – 2012
  • Chart 13 – 3G subscribers by operator – 2009 – 2012

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