Mauritius - Telecoms, Mobile and Broadband - Market Insights and Statistics

Executive summary

E-health kick-started on back of broadband infrastructure

The island nation of Mauritius benefits from an advanced and innovative telecom sector. It was the first market in the greater Africa region to launch cellular systems (in 1989), the first to provide commercial 3G mobile service (2004), the first in the world to develop a nationwide WiMAX wireless broadband network (2005), and one of the first to launch IPTV services (2006). 4G services based on LTE have also been launched, providing data at up to 100Mb/s.

With strong tourism and financial services sectors, Mauritius’s economy is expected to continue growing at more than 4% per year.

The incumbent telco, Mauritius Telecom has been partially privatised and now benefits from the scale and technical prowess of France Telecom/Orange, which holds a 40% interest in the operator. All sectors of the market are open to competition. Served by a modern, digital fixed-line network, fibre optic submarine cables for international connectivity, three mobile networks, a number of broadband and other service providers, Mauritius is successfully pursuing a policy to make telecommunications the fifth pillar of its economy and to become a regional telecom hub with Singapore as a role model. The government has been active in promoting its national broadband policy, and also been instrumental in securing infrastructure upgrades, including an upgrade for satellite connectivity to Rodrigues, which became operational in mid-2013.

The mobile market, with penetration at 122%, is migrating from voice to data services. There are three GSM networks – Orange (Mauritius Telecom in partnership with France Telecom/Orange), Emtel (operated by Millicom International) and Mahanagar, a subsidiary of India’s MTNL which is also the island's second fixed-line operator using CDMA2000 technology.

The highest growth rates are currently seen in the mobile broadband sector, where HSPA and EV-DO based 3G services are competing with fixed-line DSL and other wireless broadband offerings, including WiMAX. FttC and FttP rollouts are in progress and have already brought 100Mb/s connections to businesses, with nearly nationwide coverage planned for 2015. The landing of a second international submarine fibre optic cable has brought prices down further in a broadband market that was already one of Africa’s most developed.

Estimated market penetration rates in Mauritius’s telecoms sector – end-2014

Market
Penetration rate
Mobile
124%
Fixed
29%
Internet
60%

(Source: BuddeComm based on various sources)

Key developments:

  • Mauritius Telecom appoints new CEO and makes changes to the Board;
  • Bharat Telecom launches phase two of its fibre broadband project;
  • Mauritius Telecom reports fall in revenue for 2013 but continues investment in national fibre network;
  • Millicom sells its stake in Emtel to Currimjee Jeewanjee;
  • Mauritius Telecom to expand the reach of its 30Mb/s service to 60% of households by end-201;
  • National Broadband Policy aiming for 100Mb/s availability nationally by 2020;
  • Regulator sets up an internet service capped at Rs200 per month to encourage connectivity, subsidised by the Universal Service Fund;
  • Report update includes telco's operating data to Q4 2014, regulator’s market data to December 2013, recent market developments.

Companies covered in this report:

Mauritius Telecom (France Telecom, Orange), Mahanagar Telephone (Mauritius) Ltd (MTNL), Emtel (Millicom), Bharat Telecom, Network Plus, DCL Internet, Outremer Telecom.

This report provides a comprehensive overview of trends and developments in Mauritius’s telecommunications market. Subjects covered include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Internet, VoIP, IPTV;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Convergence and Digital Media;
  • Mobile ARPU;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE);

Table of Contents

  • 1. Executive summary
  • 2. Key statistics
  • 3. Telecommunications market
    • 3.1 Market analysis
  • 4. Regulatory environment
    • 4.1 Telecommunications Act 1998
    • 4.2 Information and Communication Technology Act 2001
    • 4.3 National Telecommunications Policy (NTP – 2003, 2004)
    • 4.4 National Broadband Policy 2012–2020
      • 4.4.1 NTP targets
    • 4.5 Regulatory authority
      • 4.5.1 ICTA
    • 4.6 Electronic Transaction Act
    • 4.7 Cybercrime Act
    • 4.8 ICT sector incentives, taxes
    • 4.9 Telecom sector liberalisation in Mauritius, licensing
    • 4.10 Interconnection
    • 4.11 Universal Service Fund
  • 5. Fixed network operators in Mauritius
    • 5.1 Mauritius Telecom
      • 5.1.1 Privatisation
      • 5.1.2 IPO
      • 5.1.3 Network infrastructure
    • 5.2 Mahanagar (MTML)
      • 5.2.1 Network infrastructure
    • 5.3 Fixed-line statistics
  • 6. International infrastructure
    • 6.1 Submarine fibre
      • 6.1.1 SAT-3/WASC/SAFE
      • 6.1.2 Cost of international bandwidth
      • 6.1.3 LION, Seacom, EASSy
  • 7. Internet market
    • 7.1 Overview
      • 7.1.1 Internet statistics
    • 7.2 Personal computers
    • 7.3 Cyber City Project
    • 7.4 ISP market
      • 7.4.1 Orange (Telecom Plus)
      • 7.4.2 Nomad (Network Plus)
      • 7.4.3 DCL Internet
      • 7.4.4 MTML
    • 7.5 Internet Exchange Point (IXP)
  • 8. Broadband market
    • 8.1 ADSL
    • 8.2 WiFi
    • 8.3 WiMAX
      • 8.3.1 Nomad
      • 8.3.2 Other projects
      • 8.3.3 Mobile broadband
    • 8.4 EV-DO
    • 8.5 Fibre-to-the-Premises (FttP)
  • 9. Digital economy
    • 9.1 Voice over internet protocol (VoIP)
    • 9.2 Business process outsourcing
    • 9.3 NetTV
    • 9.4 IPTV, triple play (My.T)
    • 9.5 Digital TV (DTT)
    • 9.6 E-government
  • 10. Mobile communications
    • 10.1 Overview of the Mauritian mobile market
      • 10.1.1 Mobile statistics
    • 10.2 Major mobile operators
      • 10.2.1 Orange (MT, Cellplus)
      • 10.2.2 Emtel
      • 10.2.3 Mahanagar (MTML)
    • 10.3 Mobile data services
    • 10.4 Third generation (3G)
    • 10.5 Long-term Evolution (LTE)
    • 10.6 Mobile broadband pricing
    • 10.7 Mobile content and applications
      • 10.7.1 Mobile TV
      • 10.7.2 Mobile banking
  • 11. Forecasts
    • 11.1 Forecasts – mobile market – 2013; 2016
    • 11.2 Notes on scenario forecasts
  • 12. Related reports
  • Table 1 – Country statistics Mauritius – 2014 (e)
  • Table 2 – Fixed-line network statistics – 2014
  • Table 3 – Internet provider statistics – 2014
  • Table 4 – Internet and social media user statistics – 2014 (e)
  • Table 5 – Mobile statistics – 2014
  • Table 6 – National telecommunications authority
  • Table 7 – ICT and telecom sector revenue – 2008 - 2013
  • Table 8 – ICT household availability by service – 2010; 2012
  • Table 9 – Fixed-line voice traffic – 2009 - 2013
  • Table 10 – Mauritius Telecom Group financial results – 2004 - 2013
  • Table 11 – Mauritius Telecom subscribers by sector – 2011 - 2014
  • Table 12 – Historic - Fixed lines in service and teledensity – 1999 - 2004
  • Table 13 – Fixed lines in service and teledensity – 2005 - 2015
  • Table 14 – International internet bandwidth – 1999 - 2013
  • Table 15 – Historic - Internet subscribers and penetration rate – 1999 - 2004
  • Table 16 – Internet subscribers and penetration rate – 2005 - 2015
  • Table 17 – Internet subscribers by type – 2006 - 2013
  • Table 18 – Orange broadband subscribers – 2012 - 2014
  • Table 19 – Broadband subscribers by type – 2004 - 2014
  • Table 20 – Broadband penetration (fixed and mobile) – 2006 - 2014
  • Table 21 – Telecom Plus broadband subscribers – 2009 - 2014
  • Table 22 – MT ADSL and dial-up subscribers – 2005 - 2012
  • Table 23 – Wireless broadband subscribers – 2009 - 2014
  • Table 24 – Mobile internet subscribers and penetration – 2009 - 2014
  • Table 25 – Mobile internet subscribers and penetration – 2009 - 2014
  • Table 26 – My.T triple play pricing – 2008 – 2013
  • Table 27 – Historic - Mobile subscribers and penetration rate – 1995 - 2004
  • Table 28 – Mobile subscribers and penetration rate – 2005 - 2015
  • Table 29 – Mobile voice traffic – 2006 - 2015
  • Table 30 – Mobile subscribers: prepaid and contract – 2009 - 2013
  • Table 31 – Orange mobile subscribers – 2011 - 2014
  • Table 32 – Emtel mobile subscribers – 2010 - 2013
  • Table 33 – SMS traffic – 2006 - 2014
  • Table 34 – Orange mobile data/3G broadband post-paid pricing – 2008/09, 2011 - 2013
  • Table 35 – Emtel mobile data/3G broadband pricing – 2011
  • Table 36 – MTML EV-DO mobile broadband pricing – 2012
  • Table 37 – Forecast – mobile subscribers – 2013; 2016
  • Chart 1 – Mauritius Telecom Group financial results – 2004 – 2013
  • Chart 2 – Mauritius Telecom subscribers by sector – 2011 – 2014
  • Chart 3 – Fixed lines in service and teledensity – 2005 – 2015
  • Chart 4 – Internet subscribers and penetration rate – 2005 – 2015
  • Chart 5 – Internet subscribers by type – 2006 – 2013
  • Chart 6 – Broadband subscribers by type – 2004 – 2014
  • Chart 7 – Mobile subscribers and penetration rate – 2005 - 2015
  • Chart 8 – Mobile subscribers: prepaid and contract – 2009 – 2013
  • Exhibit 1 – Telecommunications licences in Mauritius – 2008 - 2012

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