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Lebanon - Telecoms, Mobile, Broadband and Forecasts

Executive summary

Tariff reductions and new 3G networks to stimulate market demand

Lebanon’s telecoms market holds a unique position in the Middle East given the level of government involvement. While most incumbents in the region are government owned, within Lebanon government ownership extends to the country’s two mobile operators. Privatisation seems unlikely for some time given the telecoms sector is a significant generator of government revenue. However this same structure has fostered a lack of political will to make the changes necessary to free up the market in order for it to reach its potential. Consequently, despite a higher GDP per capita, Lebanon languishes well behind neighbouring Jordan in ITC development, with the inevitable consequences of lower economic and social outcomes than would otherwise be the case.

Prices are set by the Ministry of Telecommunications (MoT). Previous governments followed a strategy of limiting subscriber numbers and keeping tariffs high, resulting in the highest prices in the Middle East and the lowest penetration rates. However the market is evolving, most notably in the broadband and mobile markets.

The broadband market is now almost entirely comprised of ADSL services, which is widely available from a number of ISPs. The relative late entrance of ADSL promoted development of alternative access platforms including cable and wireless. All ADSL connections are obtained on a wholesale basis from the incumbent, Ogero. Most significantly, broadband affordability improved drastically in August 2011 when a decree was passed that slashed tariffs and increased speeds, with tariffs reductions of up to 80%. The improved affordability has been made possible due to increased international bandwidth following the commissioning of submarine cable I-ME-WE.

Lebanon has two government-owned networks, operated by Orascom Telecom of Egypt and Zain of Kuwait in return for a management fee, with all revenue going to the government. Lebanon’s mobile market recorded a growth spurt in 2009 when the government took the radical step of lowering tariffs and increasing the maximum number of subscribers for each operator, demonstrating the amount of pent up demand in the market. The market is set to enter a new growth phase centred on mobile data services after both mobile network operators were awarded 3G licences in 2011 and commenced deploying 3G network infrastructure.

Table of Contents

  • 1. Executive summary
  • 2. Key statistics
    • 2.1 Country overview
  • 3. Telecommunications market
    • 3.1 Overview of Lebanon’s telecom market
      • 3.1.1 InvestCom
      • 3.1.2 Saudi Oger/Oger Telecom
  • 4. Regulatory environment
    • 4.1 Background
    • 4.2 Regulatory authority
    • 4.3 Telecom sector liberalisation in Lebanon
    • 4.4 Privatisation
      • 4.4.1 Ogero Telecom
      • 4.4.2 Mobile operators
    • 4.5 Interconnect
  • 5. Fixed network operator in Lebanon
    • 5.1 Ogero Telecom
  • 6. Telecommunications infrastructure
    • 6.1 National telecom network
    • 6.2 International infrastructure
      • 6.2.1 Submarine cable networks
      • 6.2.2 Satellite networks
    • 6.3 Telecoms & IT
  • 7. Broadband access market
    • 7.1 Overview
      • 7.1.1 Internet and broadband statistics
    • 7.2 Broadband subscriber forecasts
      • 7.2.1 Scenario 1 – higher growth
      • 7.2.2 Scenario 2 – lower growth
    • 7.3 Data service providers
      • 7.3.1 Overview
      • 7.3.2 Cable One (Wigo Lebanon)
      • 7.3.3 Cedarcom
      • 7.3.4 GlobalCom Data Services
      • 7.3.5 Pesco Telcom
      • 7.3.6 Sodetel
    • 7.4 ISP market
      • 7.4.1 IDM (Netlink)
      • 7.4.2 Cyberia
      • 7.4.3 TerraNet
      • 7.4.4 LYNX/Fiberlink Networks
    • 7.5 Asymmetrical Digital Subscriber Line (DSL)
    • 7.6 Cable modems
    • 7.7 Wireless broadband
      • 7.7.1 WiFi
      • 7.7.2 WiMAX
      • 7.7.3 iBurst
      • 7.7.4 Internet via satellite (Ku band services)
    • 7.8 VoIP
    • 7.9 Triple play
  • 8. Digital economy/digital media
    • 8.1 Overview
    • 8.2 Woopra
  • 9. Digital media
  • 10. Digital broadcasting
    • 10.1 Overview
    • 10.2 Broadcasting regulation
    • 10.3 Free-to-Air (FTA) and satellite TV
    • 10.4 Pay TV
      • 10.4.1 World Cup 2006 – the practicalities of illegal cable TV
  • 11. Mobile communications
    • 11.1 Overview of Lebanon’s mobile market
      • 11.1.1 Mobile statistics
    • 11.2 Mobile subscriber forecasts
      • 11.2.1 Scenario 1 – higher growth
      • 11.2.2 Scenario 2 – lower growth
      • 11.2.3 Notes on scenario forecasts
    • 11.3 Regulatory issues
      • 11.3.1 Overview
      • 11.3.2 Lebanon’s current mobile contracts
      • 11.3.3 2007 sale plans
      • 11.3.4 2004 management contracts
      • 11.3.5 Background – original BOT contracts
    • 11.4 Mobile technologies
      • 11.4.1 GSM
      • 11.4.2 3G
    • 11.5 Major mobile operators
      • 11.5.1 MTC Touch/Zain
      • 11.5.2 Alfa Telecom
    • 11.6 Mobile voice services
      • 11.6.1 Prepaid
      • 11.6.2 Satellite mobile
    • 11.7 Mobile messaging
      • 11.7.1 Mobiles at war
    • 11.8 Mobile data
  • 12. Related reports
  • Table 1 – Country statistics Lebanon – 2011
  • Table 2 – Telephone network statistics – 2010
  • Table 3 – Internet user statistics – 2010
  • Table 4 – Fixed broadband statistics – 2010
  • Table 5 – Mobile statistics – March 2011
  • Table 6 – National telecommunications authority
  • Table 7 – GDP growth and inflation – 2005 - 2011
  • Table 8 – Fixed lines in service and teledensity - 1996 - 2011
  • Table 9 – Internet user and penetration estimates – 1995 - 2011
  • Table 10 – Fixed Internet subscribers – 2001 - 2011
  • Table 11 – Fixed broadband subscribers and penetration – 2002 - 2011
  • Table 12 – ADSL subscribers – 2006 - 2011
  • Table 13 – Household PC penetration – 2002 - 2011
  • Table 14 – Forecast broadband subscribers – higher growth scenario – 2011, 2015; 2020
  • Table 15 – Forecast broadband subscribers – lower growth scenario – 2011, 2015; 2020
  • Table 16 – Facebook data for Lebanon – December 2010
  • Table 17 – Mobile subscribers and penetration rate – 1995 - 2011
  • Table 18 – Mobile operators, subscribers and annual change – March 2011
  • Table 19 – Forecast mobile subscribers in Lebanon – higher growth scenario – 2014; 2019
  • Table 20 – Forecast mobile subscribers in Lebanon – lower growth scenario – 2014; 2019
  • Table 21 – Zain Revenue and EBITDA – 2006 - 2011
  • Table 22 – Zain – Active Subscribers – 2006 - 2011
  • Table 23 – Alfa subscribers and ARPU – 2009 - 2011
  • Table 24 – Zain prepaid and postpaid subscribers – 2005 - 2011
  • Chart 1 – Lebanon fixed-line and mobile subscribers – 2000 – 2011

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