Jordan - Telecoms, Mobile and Broadband

Executive summary

Positive environment for Jordan’s mobile and broadband markets

Jordan has a very progressive telecoms market and in 2015 mobile broadband took a further step when 4G LTE services became available. Zain Jordan was the first operator to be awarded a 4G license and has installed over 1000 sites. Orange Jordan also plans to offer 4G services in mid 2015 after being awarded a license in January.

Despite being halted a few times for financial reasons; Jordan’s National Broadband Network (NBN) appears to be underway again due to funding from the Gulf Cooperation Council and a tender process which will see operators committed to completing the project in two years. Currently around 35% of the NBN is thought to be deployed.

The combination of a potentially robust national broadband network and the new 4G LTE services provides a positive environment in Jordan for telecoms growth. Smartphone uptake remains strong with an affordable second-hand market ensuring the devices are reaching a large demographic.

With mobile voice revenue growth less likely in this maturing market; the launch of 3G/HSPA networks has underpinned dramatic growth in mobile broadband. Jordan’s mobile broadband sector has around 2.3 million active subscribers in 2015 and this in turn is stimulating the growth of mobile apps, especially those based on messaging and social networking.

Competition in the mobile market is intense, and mobile penetration levels have surpassed 100% although multiple SIM card ownership is common. The introduction of higher mobile taxes in the past couple of years did not please Jordan’s major operators, which include Zain Jordan, Orange Jordan and Umniah – and this change has been partly blamed for the declining revenues reported in 2013 and again in 2014.

Key telecom parameters – 2012; 2015

Sector
2012
2015
Subscribers to telecoms services (million):
Broadband
0.8
1.2
Fixed-line density
0.6
0.5
Mobile phone
9.2
11.5

(Source: BuddeComm)

Key developments:

  • 4G LTE services became available in February 2015 when Zain Jordan began offering a number of priced bundles which utilize the network based on over 1000 sites around the kingdom.
  • Orange Jordan was also awarded a 4G license in early 2015 and expected to launch 4G LTE in mid 2015.
  • While internet usage in Jordan continues to grow and a well–educated young audience rapidly adopts emerging technology; there is undercurrent of censorship in the country that often targets the news media sites, which are rising in popularity. Online video is also rising in popularity in the kingdom.
  • Companies mentioned in this report

Jordan Telecom Group/Orange, Zain Jordan, Batelco/Umniah, Gonabit, MarkaVIP, Maktoob Group, Jabbar Internet Group, Jeeran, Sallaty, TE Data, Virgin Mobile MEA.

Table of Contents

  • 1. Executive summary
  • 2. Key statistics
    • 2.1 Country overview
  • 3. Telecommunications market
    • 3.1 Overview of Jordan’s telecom market
  • 4. Regulatory environment
    • 4.1 Background
      • 4.1.1 Telecommunications Law 1995
      • 4.1.2 Telecommunications Law 2002
    • 4.2 Regulatory authority
    • 4.3 Telecom sector liberalisation in Jordan
      • 4.3.1 WiMAX licences
    • 4.4 Privatisation
    • 4.5 Interconnect
    • 4.6 Carrier preselection
    • 4.7 Access
  • 5. Fixed-network operators in Jordan
    • 5.1 Jordan Telecom Group/JTG/Orange Jordan
  • 6. Telecommunications infrastructure
    • 6.1 National telecom network
      • 6.1.1 National Telecommunication Program 1995-1999
    • 6.2 International infrastructure
    • 6.3 Broadband access market
      • 6.3.1 Market analysis
      • 6.3.2 Broadband statistics
    • 6.4 Forecasts – broadband subscribers
      • 6.4.1 Scenario 1 – higher growth
      • 6.4.2 Scenario 2 – lower growth
    • 6.5 Digital Subscriber Line (DSL) networks
    • 6.6 Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
    • 6.7 Other fixed broadband services
      • 6.7.1 Fixed wireless (WiFi and WiMAX)
    • 6.8 Competition issues
      • 6.8.1 ISP market
  • 7. Digital economy/digital media
    • 7.1 Overview
    • 7.2 E-Commerce
      • 7.2.1 Livingsocial
      • 7.2.2 MarkaVIP
      • 7.2.3 Maktoob Group
      • 7.2.4 Jabbar Internet Group
      • 7.2.5 Jeeran
      • 7.2.6 Opensooq
      • 7.2.7 Sallaty
    • 7.3 E-payment
    • 7.4 E-education
    • 7.5 E-health
    • 7.6 E-government
    • 7.7 Big Data
  • 8. Digital Media
    • 8.1 Social networking
    • 8.2 Online and mobile gaming
  • 9. Smart city
    • 9.1 Smart grids
  • 10. Digital broadcasting
    • 10.1 Broadcasting market overview
    • 10.2 Broadband TV (IPTV)
    • 10.3 Video-on-Demand (VoD)/video streaming
  • 11. Mobile communications
    • 11.1 Market analysis
    • 11.2 Mobile statistics
      • 11.2.1 General statistics
    • 11.3 Mobile broadband statistics
    • 11.4 Regulatory issues
      • 11.4.1 Third GSM licence
      • 11.4.2 3G licences
      • 11.4.3 4G spectrum
      • 11.4.4 SIM card registration
      • 11.4.5 MTRs
    • 11.5 Mobile infrastructure
      • 11.5.1 Digital networks
      • 11.5.2 Satellite mobile
    • 11.6 IoT and M2M networks
    • 11.7 Major mobile operators
      • 11.7.1 Operators
      • 11.7.2 Zain Jordan
      • 11.7.3 Orange Jordan
      • 11.7.4 Umniah
      • 11.7.5 MVNOs
    • 11.8 Mobile content and applications
      • 11.8.1 m-commerce
      • 11.8.2 m-banking (payments/loans)
      • 11.8.3 Apps
    • 11.9 Mobile handsets
  • 12. Related reports
  • Table 1 – Country statistics Jordan – 2015
  • Table 2 – Telephone network statistics – 2015
  • Table 3 – Internet user and subscriber statistics – 2015
  • Table 4 – Mobile statistics – 2015
  • Table 5 – National telecommunications authority
  • Table 6 – GDP growth and inflation – 2006 - 2015
  • Table 7 – Jordan Telecom Group profit and revenue by sector – 2004 - 2013
  • Table 8 – Jordan Telecom Group divisional subscribers – 2005 - 2013
  • Table 9 – Fixed lines in service and teledensity – 1995 - 2015
  • Table 10 – Internet users and penetration rate – 1995 - 2015
  • Table 11 – Internet subscribers and penetration rate – 1999 - 2015
  • Table 12 – Internet subscribers by access method – 2009 –2014
  • Table 13 – Forecast broadband subscribers – higher market growth scenario – 2016; 2018; 2022
  • Table 14 – Forecast broadband subscribers – lower market growth scenario – 2016; 2018; 2022
  • Table 15 – DSL subscribers - 2001 - 2014
  • Table 16 – Historic - Mobile subscribers and penetration rate - 1995 - 2004
  • Table 17 – Mobile subscribers and penetration – 2005 - 2015
  • Table 18 – Mobile operators, subscribers and annual change – 2014
  • Table 19 – Mobile operators’ market share – 2004 – 2014
  • Table 25 – Active mobile broadband subscriptions – 2010 - 2015
  • Table 20 – Mobile Termination Rates – 2010 - 2014
  • Table 21 – Zain Jordan financial data (including ARPU) – 2005 - 2014
  • Table 22 – Zain Jordan prepaid/postpaid mobile subscribers – 2005 - 2014
  • Table 23 – Orange Jordan – revenue, ARPU, and subscribers – 2006 - 2014
  • Table 24 – Umniah – subscribers – 2008 - 2014
  • Chart 1 – Jordan fixed-line and mobile subscribers – 2003 – 2015
  • Chart 2 – Mobile operators’ market share at a glance - 2014

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