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Jordan - Telecoms, Mobile, Broadband and Forecasts

Executive summary

An important showcase of the Middle East’s emerging ICT sector, Jordan boasts a a burgeoning technology start up industry and a modern liberalised telecoms market.

Privatised incumbent Jordan Telecom Group is majority owned by France Telecom and operates as Orange Jordan. Despite liberalisation Jordan Telecom Group maintains a stronghold on the fixed market. Competition is strongest in the broadband and mobile markets, based predominantly on infrastructure.

Jordan’s broadband market is served by a number of technology platforms including DSL, FttX, WiMAX, leased line and mobile. Jordan recently announced plans to revive its National Broadband Network after construction was halted due to lack of funds. WiMAX makes up a significant proportion of total fixed broadband subscriptions although its long term prospects are questionable given the growing popularity of mobile broadband.

Jordan has emerged as a regional tech start up hub due to an ICT focused education system, low start up costs and business-friendly government. Its growing reputation is increasingly attracting international capital eager to tap into the region’s underserved growing online market. Due to country’s small market, most start ups in Jordan either focus exclusively on or grow with the expectation of expanding into the wealthy markets of the Middle East’s Gulf Region.

Jordan’s thriving start up scene has in turn, underpinned Jordan’s digital economy, which incorporates e-commerce, e-health, e-education and e-government. Most activity and attention is focused on the e-commerce sector given the commercial opportunities available. Tackling one of the largest impediments to e-commerce development in Jordan and the Middle East in general, the Central Bank of Jordan’s has adopted a strategy for 2013 - 2017 to develop the legal framework and infrastructure for all e-payments systems in Jordan.

Three network operators compete in the mobile market, which made up predominantly of prepaid users. All three have launched HSPA+ networks, which is underpinning mobile broadband growth. The potential for large scale mobile Internet penetration due to competition has captured the attention of Jordan’s technology start up companies, with many developing apps to target the higher spending demographic traditionally associated with Mobile Internet early adopters. Jordan’s initiative to develop an e-payment infrastructure coincides with a rollout of Near Field Communications (NFC) mobile payment terminals across Jordan by MasterCard and a number of partners.

Key telecom parameters – 2012; 2014

Sector
2012
2014
Subscribers to telecoms services (million):
Broadband
0.8
1.7
Fixed-line telephony
0.6
0.5
Mobile phone
9.2
10.8

(Source: BuddeComm)

Companies covered in this report include:

Jordan Telecom Group, Orange Internet, TE Data, Gonabit, MarkaVIP, Maktoob Group, Jabbar Internet Group, Jeeran, Sallaty, Xpress Telecommunications, Zain Jordan, FRiENDi, Virgin Mobile

This report provides a comprehensive overview of trends and developments in Jordan’s telecommunications market. The report analyses the mobile, Internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure;
  • Major players, revenues, subscribers, ARPU
  • Internet, IPTV;
  • Mobile voice and data markets;
  • Broadband (FttH, DSL, cable TV, wireless);
  • Convergence and digital media;
  • Broadband subscriber forecasts to 2022;

Table of Contents

  • 1. Executive summary
  • 2. Key statistics
    • 2.1 Country overview
  • 3. Telecommunications market
    • 3.1 Overview of Jordan’s telecom market
  • 4. Regulatory environment
    • 4.1 Background
      • 4.1.1 Telecommunications Law 1995
      • 4.1.2 Telecommunications Law 2002
    • 4.2 Regulatory authority
    • 4.3 Telecom sector liberalisation in Jordan
      • 4.3.1 WiMAX licences
    • 4.4 Privatisation
    • 4.5 Interconnect
    • 4.6 Carrier preselection
    • 4.7 Access
  • 5. Fixed-network operators in Jordan
    • 5.1 Jordan Telecom Group/JTG/Orange Jordan
  • 6. Telecommunications infrastructure
    • 6.1 National telecom network
      • 6.1.1 National Telecommunication Program 1995-1999
    • 6.2 International infrastructure
    • 6.3 Broadband access market
    • 6.4 Overview
      • 6.4.1 Internet and broadband statistics
    • 6.5 Broadband subscriber forecasts
      • 6.5.1 Scenario 1 – higher growth
      • 6.5.2 Scenario 2 – lower growth
    • 6.6 ISP market
      • 6.6.1 Orange Internet
      • 6.6.2 Umniah/Batelco Jordan
      • 6.6.3 TE Data
    • 6.7 Asymmetrical Digital Subscriber Line (ADSL)
    • 6.8 Fibre to the Home (FttH)
    • 6.9 Wireless (fixed) broadband
      • 6.9.1 WiFi
      • 6.9.2 WiMAX
  • 7. Digital economy/digital media
    • 7.1 Overview
    • 7.2 E-Commerce
      • 7.2.1 Gonabit
      • 7.2.2 MarkaVIP
      • 7.2.3 Maktoob Group
      • 7.2.4 Jabbar Internet Group
      • 7.2.5 Jeeran
      • 7.2.6 Sallaty
    • 7.3 E-payment
    • 7.4 E-education
    • 7.5 E-health
    • 7.6 E-government
    • 7.7 Smart grids
  • 8. Digital broadcasting
    • 8.1 Broadcasting market overview
      • 8.1.1 Jordan Media City (JMC)
    • 8.2 Broadband TV (IPTV)
    • 8.3 Video-on-Demand (VoD)
  • 9. Mobile communications
    • 9.1 Overview of Jordan’s mobile market
      • 9.1.1 Mobile statistics
    • 9.2 Regulatory issues
      • 9.2.1 Third GSM licence
      • 9.2.2 MVNOs
      • 9.2.3 3G licences
      • 9.2.4 4G spectrum
      • 9.2.5 SIM card registration
      • 9.2.6 Mobile Termination Rates (MTR)
    • 9.3 Mobile technologies
      • 9.3.1 GSM
      • 9.3.2 Integrated Digital Enhanced Network (iDEN)
      • 9.3.3 3G / HSPA
      • 9.3.4 Long Term Evolution (LTE)
    • 9.4 Major mobile operators
      • 9.4.1 Jordan Mobile Telephone Services/Zain Jordan
      • 9.4.2 Orange
      • 9.4.3 XPress Telecommunications
      • 9.4.4 Umniah
      • 9.4.5 MVNOs
    • 9.5 Mobile voice services
      • 9.5.1 Prepaid
      • 9.5.2 Satellite mobile
    • 9.6 Mobile messaging
      • 9.6.1 Short Message Service (SMS) / Multimedia Messaging Service (MMS)
    • 9.7 Mobile Broadband
    • 9.8 Mobile content and applications
      • 9.8.1 Mobile payments / Mobile banking
  • 10. Related reports
  • Table 1 – Country statistics Jordan – 2013
  • Table 2 – Telephone network statistics – 2013
  • Table 3 – Broadband user and subscriber statistics – 2013
  • Table 4 – Mobile statistics – January 2013
  • Table 5 – National telecommunications authority
  • Table 6 – GDP growth and inflation – 2006 - 2014
  • Table 7 – Jordan Telecom Group profit and revenue by sector – 2004 - 2012
  • Table 8 – Jordan Telecom Group divisional subscribers – 2005 - 2013
  • Table 9 – Fixed lines in service and teledensity – 1995 - 2014
  • Table 10 – International Internet bandwidth – 2002 - 2011
  • Table 11 – Internet users and penetration rate – 1995 - 2013
  • Table 12 – Internet subscribers and penetration rate – 1999 - 2014
  • Table 13 – Internet subscribers by access method – 2009 – 2013
  • Table 14 – Forecast broadband subscribers – higher market growth scenario – 2014; 2017; 2022
  • Table 15 – Forecast broadband subscribers – lower market growth scenario – 2014; 2017; 2022
  • Table 16 – DSL subscribers - 2001 - 2013
  • Table 17 – Wi-tribe Jordan ARPU – 2012
  • Table 18 – Mobile subscribers and penetration rate – 1995 - 2014
  • Table 19 – Mobile operators, subscribers and annual change – December 2012
  • Table 20 – Mobile operators’ market share – 2004 - 2012
  • Table 21 – Mobile Termination Rates – 2010 - 2014
  • Table 22 – Zain Jordan ARPU, revenue, EBITDA and CAPEX – 2005 - 2012
  • Table 23 – Zain Jordan – Active Subscribers – 2006 - 2012
  • Table 24 – Orange Jordan Subscribers & ARPU – 2010 - 2012
  • Table 25 – Zain Jordan prepaid and postpaid subscribers – 2005 - 2012
  • Table 26 – Zain – Total daily data volume – 2010 - 2012
  • Chart 1 – Jordan fixed-line and mobile subscribers – 2003 - 2012
  • Chart 2 – Internet subscribers and users – 2002 - 2013

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"Paul, May I congratulate you on a very successful and enjoyable afternoon with the Minister. In providing the roundtable discussions between government and industry, it highlighted the strong interest by stakeholders in Broadband and its implementation but it also presented us with other issues and opportunities that we need to address."

Dominic Schipano, CITT

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