Jordan - Telecoms, Mobile, Broadband and Forecasts

Executive summary

In 2014 a number of key developments are underway in Jordan, which can only help to further develop this countries progressive telecoms market. With the awarding of the first 4G license to Zain Jordan; a significant step towards 4G services becoming a reality is underway. Zain plans to have services on offer by the end of 2014.

Uptake of smart phones remains strong in Jordan due to a competitive market and high mobile phone ownership. This is turn is leading to more use of social networking and mobile apps in the country. Mobile broadband in Jordan is well established with around 36% of mobile subscriptions accessing mobile broadband services.

The introduction of higher mobile taxes in Jordan has not pleased the major operators, which include Zain Jordan, Orange Jordan and Umniah – and this change has been partly blamed for the declining revenues reported in 2013. Taxes on mobile phones were increased in 2013 from 8% to 16% and also were also doubled on mobile subscriptions from 8% to 16%.

Despite being halted a few times for financial reasons; Jordan’s National Broadband Network (NBN) appears to be underway again due to funding from the Gulf Cooperation Council and a tender process which will see operators committed to completing the project in two years. Currently around 35% of the NBN is thought to be deployed.

The government’s ICT minister sees the implementation of the NBN will greatly assist the development of e-commerce, e-services, e-health and e-education in the Kingdom. To date, much of the attention in Jordan has been directed at developing the e-commerce sector due to its commercial nature, but more recently focus has turned to e-education in light of speculation that Jordan is falling behind in this area. One project to emerge in 2014 is a three year partnership between the Universitat Oberta de Catalunya (UOC) and other European universities which will see standards developed for e-learning initiatives in Jordan.

Competition in the mobile market is intense, with four operators reduced to three. Mobile penetration levels have surpassed 100% although multiple SIM card ownership is common. With mobile voice revenue growth less likely in the maturing market, the launch of 3G/HSPA networks has underpinned dramatic growth in mobile broadband. The next step is 4G development which should occur later in 2014.


Key telecom parameters – 2012; 2014

Sector
2012
2014
Subscribers to telecoms services (million):
Broadband
0.8
1.2
Fixed-line density
0.6
0.6
Mobile phone
9.2
10.8

(Source: BuddeComm)

Companies covered in this report include:

Jordan Telecom Group, Orange Internet, TE Data, Gonabit, MarkaVIP, Maktoob Group, Jabbar Internet Group, Jeeran, Sallaty, Zain Jordan, FRiENDi.

This report provides a comprehensive overview of trends and developments in Jordan’s telecommunications market. The report analyses the mobile, Internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure;
  • Major players, revenues, subscribers, ARPU
  • Internet, IPTV;
  • Mobile voice and data markets;
  • Broadband (FttH, DSL, cable TV, wireless);
  • Convergence and digital media;
  • Broadband subscriber forecasts to 2022;

Table of Contents

  • 1. Executive summary
  • 2. Key statistics
    • 2.1 Country overview
  • 3. Telecommunications market
    • 3.1 Overview of Jordan’s telecom market
  • 4. Regulatory environment
    • 4.1 Background
      • 4.1.1 Telecommunications Law 1995
      • 4.1.2 Telecommunications Law 2002
    • 4.2 Regulatory authority
    • 4.3 Telecom sector liberalisation in Jordan
      • 4.3.1 WiMAX licences
    • 4.4 Privatisation
    • 4.5 Interconnect
    • 4.6 Carrier preselection
    • 4.7 Access
  • 5. Fixed-network operators in Jordan
    • 5.1 Jordan Telecom Group/JTG/Orange Jordan
  • 6. Telecommunications infrastructure
    • 6.1 National telecom network
      • 6.1.1 National Telecommunication Program 1995-1999
    • 6.2 International infrastructure
    • 6.3 Broadband access market
    • 6.4 Overview
      • 6.4.1 Internet and broadband statistics
    • 6.5 Broadband subscriber forecasts
      • 6.5.1 Scenario 1 – higher growth
      • 6.5.2 Scenario 2 – lower growth
    • 6.6 ISP market
      • 6.6.1 Orange Internet
      • 6.6.2 Umniah/Batelco Jordan
      • 6.6.3 TE Data
    • 6.7 Asymmetrical Digital Subscriber Line (ADSL)
    • 6.8 Fibre to the Home (FttH)
    • 6.9 Wireless (fixed) broadband
      • 6.9.1 WiFi
      • 6.9.2 WiMAX
  • 7. Digital economy/digital media
    • 7.1 Overview
    • 7.2 E-Commerce
      • 7.2.1 Gonabit
      • 7.2.2 MarkaVIP
      • 7.2.3 Maktoob Group
      • 7.2.4 Jabbar Internet Group
      • 7.2.5 Jeeran
      • 7.2.6 Sallaty
    • 7.3 E-payment
    • 7.4 E-education
    • 7.5 E-health
    • 7.6 E-government
  • 8. Digital MEdia
    • 8.1 Social networking
  • 9. Smart city
    • 9.1 Smart grids
  • 10. Digital broadcasting
    • 10.1 Broadcasting market overview
    • 10.2 Broadband TV (IPTV)
    • 10.3 Video-on-Demand (VoD)
  • 11. Mobile communications
    • 11.1 Overview of Jordan’s mobile market
      • 11.1.1 Satellite mobile
      • 11.1.2 Mobile statistics
    • 11.2 Regulatory issues
      • 11.2.1 Third GSM licence
      • 11.2.2 3G licences
      • 11.2.3 4G spectrum
      • 11.2.4 SIM card registration
      • 11.2.5 Mobile Termination Rates (MTR)
    • 11.3 Mobile technologies
      • 11.3.1 GSM
      • 11.3.2 Integrated Digital Enhanced Network (iDEN)
      • 11.3.3 3G / HSPA
      • 11.3.4 4G/ Long Term Evolution (LTE)
    • 11.4 Major mobile operators key statistics
    • 11.5 Jordan Mobile Telephone Services/Zain Jordan
    • 11.6 Orange Jordan
    • 11.7 Umniah
      • 11.7.1 MVNOs
    • 11.8 Mobile messaging
      • 11.8.1 Short Message Service (SMS) / Multimedia Messaging Service (MMS)
    • 11.9 Mobile Broadband
    • 11.10 Mobile content and applications
      • 11.10.1 Mobile payments / Mobile banking
  • 12. Related reports
  • Table 1 – Country statistics Jordan – 2014
  • Table 2 – Telephone network statistics – 2014
  • Table 3 – Internet user and subscriber statistics – 2014
  • Table 4 – Mobile statistics – 2014
  • Table 5 – National telecommunications authority
  • Table 6 – GDP growth and inflation – 2006 - 2014
  • Table 7 – Jordan Telecom Group profit and revenue by sector – 2004 - 2013
  • Table 8 – Jordan Telecom Group divisional subscribers – 2005 - 2013
  • Table 9 – Fixed lines in service and teledensity – 1995 - 2014
  • Table 11 – Internet users and penetration rate – 1995 - 2014
  • Table 12 – Internet subscribers and penetration rate – 1999 - 2014
  • Table 13 – Internet subscribers by access method – 2009 – Q2 2013
  • Table 14 – Forecast broadband subscribers – higher market growth scenario – 2015; 2017; 2022
  • Table 15 – Forecast broadband subscribers – lower market growth scenario – 2015; 2017; 2022
  • Table 16 – DSL subscribers - 2001 - 2013
  • Table 18 – Mobile subscribers and penetration rate – 1995 - 2014
  • Table 19 – Mobile operators, subscribers and annual change – December 2012; Q 1 2013
  • Table 20 – Mobile operators’ market share – 2004 – Q1 2013
  • Table 21 – Mobile Termination Rates – 2010 - 2014
  • Table 22 – Zain Jordan ARPU, revenue, EBITDA and CAPEX – 2005 - 2013
  • Table 23 – Zain Jordan – Active Subscribers – 2006 - 2013
  • Table 25 – Zain Jordan prepaid and postpaid subscribers – 2005 - 2013
  • Table 24 – Orange Jordan Subscribers and ARPU – 2010 - 2013
  • Chart 1 – Jordan fixed-line and mobile subscribers – 2003 – 2014

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