Israel - Telecoms, Mobile and Broadband

Publication Overview

Israel has a very competitive and advanced telecommunications market with very high mobile and household broadband penetration rates, plus a developed pay-TV market. This report introduces the key aspects of the market with statistics and analysis. Subjects covered include:

  • Key statistics;
  • Regulatory environment and structural reform;
  • Major players and the changes in ownership;
  • Infrastructure ;
  • Mobile voice and data markets;
  • Broadband;
  • The new NGN;
  • Average Revenue per User (ARPU);
  • Convergence and Pay TV market.

Researcher:- Tine Lewis
Current publication date:- July 2010 (9th Edition)
Next publication date:- July 2011

Executive Summary

There has been enormous upheaval in the Israeli telecommunications sector and nearly all players in this very competitive market have changed ownership in the past two years. With the mobile, household broadband and pay-TV markets mostly saturated, they are positioning themselves for the dramatic changes taking place as the hitherto separate sectors converge.

Whilst incumbent Bezeq still has the major share of the domestic fixed-line market, competitors formerly restricted to international calls, Internet provision, cable TV or mobile services are rapidly making an impact using VoIP, or Voice over Broadband as it is usually referred to in Israel. Bezeq’s market share has dropped to a point where restrictions previously in place on it bundling its services via triple play are being lifted.

Further changes are on the way as Bezeq is making great strides in the development of a Fibre to the Curb Next Generation Network. Launched in September 2009, Bezeq is on track to make the NGN available to around 50% of households by end-2010 and 90% of households by end-2012. Over 25% of households were connected by mid-2010. Previously the ADSL network of Bezeq and the cable network of HOT had shared the broadband infrastructure market on a 60/40 basis. The ISP market was shared roughly equally between three major players but with HOT seemingly about to receive an ISP licence and Bezeq able to bundle its services, changes are likely.

Meanwhile the three major mobile providers, plus one smaller provider, are preparing for the introduction of MVNOs and are concentrating their energies on expanding their 3G and HSPA markets and also moving into the fixed-line market. Over 40% of subscribers were 3G subscribers by mid-2010.

Over 80% of Israeli households subscribe to cable or satellite TV, mostly digital, provided by HOT and YES TV respectively. Digital Terrestrial TV (DTTV) was launched in 2009 and appears to be impacting the sector.

Market highlights

  • Israel excels at start-up companies and is a leader in new technology. The economy faltered in late 2008/09 due to the Global Financial Crisis but was hit only lightly and has quickly bounced back. In mid-2010 Israel become a member of the OECD.
  • The main players in the telecommunications market are almost entirely Israeli owned but are very dynamic and competitive.
  • New VoB providers are winning a substantial share of the domestic fixed-line market. The international market was already divided between three major players.
  • Falling fixed-line ARPU is offset by rising broadband ARPU.
  • Household broadband penetration is already over 75%. Bezeq’s new FttC NGN will impact the broadband access market, currently shared between Bezeq’s ADSL service and HOT’s cable service.
  • ARPU is falling in the mobile sector due to intense competition despite rising percentages of revenue from data services.

Estimated market penetration rates in Israel’s telecoms sector – end 2010

Market

Penetration rate

Fixed

40%

Mobile

137%

3G

64%

Broadband (households)

80%

Pay TV

80%

 

Data in this report is the latest available at the time of preparation and may not be for the current year.

Table of Contents

  • 1. Country Overview
  • 2. Key Statistics
  • 3. Telecommunications Market
    • 3.1 Overview of Israel’s telecom market
    • 3.2 Market analysis – 2010
  • 4. Regulatory Environment
    • 4.1 Regulatory authority
    • 4.2 Privatisation of Bezeq
      • 4.2.1 Earlier privatisation attempts
    • 4.3 Telecom sector liberalisation in Israel
      • 4.3.1 Liberalisation begins
      • 4.3.2 Early moves towards fixed-line market liberalisation
      • 4.3.3 Kroll Committee
      • 4.3.4 Licences awarded to cable TV companies
      • 4.3.5 Further competition in the international calls market
      • 4.3.6 New domestic voice service licences and Bezeq’s reaction
      • 4.3.7 Licensing of VoIP/VOB
      • 4.3.8 Interconnect
      • 4.3.9 Gronau Commission
      • 4.3.10 The situation in 2010 – a new telecom market
    • 4.4 Number Portability (NP)
    • 4.5 Universal Service Obligation (USO)
    • 4.6 Wholesaling
      • 4.6.1 Overview
      • 4.6.2 Naked DSL
  • 5. Major Fixed Network Operators
    • 5.1 Overview of operators
    • 5.2 Bezeq
    • 5.3 Bezeq International
    • 5.4 HOT Telecommunication Systems
    • 5.5 013 NetVision
    • 5.6 012 Smile Telecom
    • 5.7 Xfone 018/Marathon Telecommunications
  • 6. Telecommunications Infrastructure
    • 6.1 National telecom network
      • 6.1.1 MedNet/Med-1
    • 6.2 International infrastructure
      • 6.2.1 Submarine cable networks
      • 6.2.2 Satellite networks
    • 6.3 Infrastructure developments
      • 6.3.1 Next Generation Networks (NGN)
  • 7. Broadband Market
    • 7.1 Overview
      • 7.1.1 Broadband and Internet statistics
    • 7.2 ADSL and cable networks
    • 7.3 Israel’s ISP market
    • 7.4 WiFi
    • 7.5 WiMAX
  • 8. Digital Media / Digital Economy
    • 8.1 Overview
      • 8.1.1 Walla! Communications Ltd
      • 8.1.2 Nana
      • 8.1.3 Answers.com
    • 8.2 Digital broadcasting
      • 8.2.1 Overview of the broadcasting market
      • 8.2.2 Regulatory issues
      • 8.2.3 Cable TV
      • 8.2.4 Satellite TV – Yes TV
      • 8.2.5 Digital Terrestrial TV (DTTV)
      • 8.2.6 IPTV
      • 8.2.7 Video-on-Demand (VoD)
      • 8.2.8 High Definition TV (HDTV)
  • 9. Mobile Communications
    • 9.1 Overview of Israel’s mobile market
      • 9.1.1 Mobile statistics
    • 9.2 Regulatory issues
      • 9.2.1 Award of 3G mobile licences
      • 9.2.2 Connection charges
      • 9.2.3 Mobile Number Portability
      • 9.2.4 Mobile Virtual Network Operators (MVNOs)
    • 9.3 Mobile technologies
      • 9.3.1 Analogue
      • 9.3.2 Digital
      • 9.3.3 Integrated Digital Enhanced Network (iDEN)
      • 9.3.4 3G
      • 9.3.5 High-Speed Packet Access (HSPA)
    • 9.4 Major mobile operators
      • 9.4.1 Pelephone Communications Ltd
      • 9.4.2 Cellcom
      • 9.4.3 Partner Communications Company Ltd (Orange)
      • 9.4.4 MIRS Communications Ltd
    • 9.5 Mobile voice services
      • 9.5.1 Prepaid
    • 9.6 Mobile data services
    • 9.7 Mobile content and applications
      • 9.7.1 Mobile TV
      • 9.7.2 External content providers
  • 10. Glossary of Abbreviations
  • Table 1 – GDP growth and inflation – 2005 - 2011
  • Table 2 – Country statistics Israel – 2010
  • Table 3 – Telephone network statistics – 2009
  • Table 4 – Internet user statistics – 2009 (e)
  • Table 5 – Broadband statistics – 2009
  • Table 6 – Mobile statistics – March 2010
  • Table 7 – National telecommunications authority
  • Table 8 – Bezeq share of fixed-line sector revenue – 2008 - 2009
  • Table 9 – International call operators market shares – 2009
  • Table 10 – Bezeq divisional revenues – 2007 - 2010
  • Table 11 – Active Bezeq fixed-line subscriber lines, MOU, and monthly ARPL – 2003 - 2010
  • Table 12 – Bezeq International outgoing calls market share – 2005 - 2009
  • Table 13 – HOT divisional revenue – 2006 - 2009
  • Table 14 – HOT domestic telephony subscribers – 2005 - 2009
  • Table 15 – 013 NetVision revenue and profit – 2006 - 2009
  • Table 16 – 012 Smile.Communications/012 Smile Telecom revenue and profit – 2005 - 2009
  • Table 17 – 012 Smile VoIP lines – 2006 - 2010
  • Table 18 – Xfone revenue and profit – 2006 - 2009
  • Table 19 – Fixed lines in service and teledensity – 1995 - 2011
  • Table 20 – Internet users, penetration and household penetration estimates – 1997 - 2011
  • Table 21 – Broadband subscribers, annual change and household penetration – 2001 - 2009
  • Table 22 – ADSL and cable networks – subscribers and market share – 2005 - 2010
  • Table 23 – Bezeq ADSL subscriber ARPU – 2005 - 2010
  • Table 24 – ISP market shares – 2005 - 2009
  • Table 25 – NetVision broadband subscribers – 2006 - 2009
  • Table 26 – Walla! Communications revenue and profit – 2005 - 2010
  • Table 27 – Broadcasting market statistical overview – 2009
  • Table 28 – HOT cable TV subscribers – 2007 - 2009
  • Table 29 – YES revenue and profit – 2007 - 2010
  • Table 30 – YES satellite TV subscribers, market share and ARPU – 2002 - 2010
  • Table 31 – Mobile subscribers and penetration rate – 1995 - 2011
  • Table 32 – Mobile operators, subscribers and annual change – March 2010
  • Table 33 – Mobile operators – total subscribers, 3G subscribers and market share – March 2010
  • Table 34 – Mobile operators – MOU and ARPU – March 2010
  • Table 35 – Pelephone – revenue, profit, monthly MOU and monthly ARPU – 2003 - 2010
  • Table 36 – Cellcom – revenue, profit, monthly MOU, churn, and monthly ARPU – 2005 – 2010
  • Table 37 – Partner Communications – revenue, profit, monthly MOU, churn, monthly ARPU – 2002 - 2010
  • Table 38 – Partner – prepaid, postpaid and business subscribers – 2004 - 2010
  • Table 39 – Mobile operators – data and content revenue as a percentage of total revenue – 2003 - 2010

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