Indonesia - Major Telecommunications Operators

Synopsis

The mobile market in Indonesia has experienced an exceptional run of boom years. At the same time the mobile operators have been busily positioning themselves as growth rates start to moderate and competition becomes more intense. Market leader Telkomsel continues to maintain a huge presence despite the increased pressure from the competition. It still claims around 45% of the total subscriber base. To expand their respective customer bases and build market share, all the operators must offer competitive prices. The shape of the market has certainly undergone change since a number of newer operators, with foreign partners, entered the market. With 3G services having been launched following a somewhat controversial licensing phase, there has been much interest in how the operators manage the next generation challenge. Although fixed-line services have been very much playing a secondary role compared with mobile services, the expansion of fixed-wireless networks was a very significant move that at least kept the fixed segment relevant in the marketplace for some longer period. By 2015, however, fixed service operators were facing a serious decline in subscribers. The earlier restructuring of the big telcos and ongoing privatisation push initially delivered a positive overall outcome for the industry. There was still further rationalisation needed, however, and this has been happening over the last few years. Smart Telecom was acquired by Mobile 8 in 2011 to form a new operator called SmartFren. In 2013/2014 there was a particularly important acquisition by XL Axiata of the smaller mobile rival Axis Telecom.

This report looks at the major operators in Indonesia’s telecommunications market.

Key developments:

  • Market leader Telkomsel was continuing to dominate the mobile market, with its mobile subscriber base of around 45% market share;
  • PT Telkom saw fixed-line subscriber numbers drop dramatically in 2013/2014;
  • SmartFren, after expanding its mobile subscriber base by over 40% in 2012, was continuing to grow, but much more modestly;
  • PT Indosat, battling with Axiata for second place in the mobile market well behind Telkomsel, saw strong growth in 2014 to put it firmly in second place;
  • At the same time, PT Indosat continued to lose fixed-line subscribers, placing it well behind both Telkom and Bakrie in this market;
  • Bakrie Telecom’s financial position remained a problem despite managing to grow its subscriber numbers;
  • Having acquired rival operator Axis, by early 2015 Axiata had adopted a dual-brand strategy, promoting both XL and Axis equally;
  • Telkomsel launched LTE commercially in December 2014, becoming the first mobile operator in Indonesia to enter the 4G market;
  • Later in December 2014 XL Axiata also launched its 4G LTE network in three cities;
  • Indosat was assigned a 4G concession in early 2015 allowing it to use frequencies of 800MHz, 900MHz and 1800MHz.

Companies mentioned in this report include:

PT Telkom; PT Telkomsel; PT Indosat; PT Satelindo; IM3 Indosat; Bakrie Telecom (BTEL). Qatar Telecom (QTel); XL Axiata; PT Hutchison CP; SmartFren; Mobile 8; Smart Telecom; PT Natrindo Telepon Selular (NTS); SingTel; Temasek; Qtel; Bolt/Internux.

Table of Contents

  • 1. Synopsis
  • 2. Major operators
    • 2.1 Overview
    • 2.2 Operator statistics
  • 3. PT Telkom Indonesia
    • 3.1 Overview
      • 3.1.1 Financials
      • 3.1.2 Corporate structure and privatisation
      • 3.1.3 Business strategies
    • 3.2 PT Telkomsel / mobile operations
      • 3.2.1 Overview
      • 3.2.2 Mobile statistics
      • 3.2.3 Business strategies
    • 3.3 Fixed-line operations
      • 3.3.1 Overview
      • 3.3.2 Fixed-line statistics
      • 3.3.3 Strategic development
      • 3.3.4 Background: the KSO partnerships
    • 3.4 IPTV
  • 4. PT Indosat
    • 4.1 Overview
      • 4.1.1 Alleged misuse of spectrum
    • 4.2 Business developments
    • 4.3 Financials
    • 4.4 Corporate structure
      • 4.4.1 Ooredoo / Qatar Telcom (QTel)
      • 4.4.2 Subsidiaries
      • 4.4.3 Cross-ownership issue
    • 4.5 Mobile operations
      • 4.5.1 Mobile subsidiaries
      • 4.5.2 Mobile statistics
      • 4.5.3 Business and strategies
      • 4.5.4 Third Generation (3G) services
      • 4.5.5 4G / Long Term Evolution (LTE)
    • 4.6 Fixed-line operations
      • 4.6.1 Overview
      • 4.6.2 Fixed-line statistics
  • 5. XL Axiata (formerly PT Excelcomindo Pratama)
    • 5.1 Overview
    • 5.2 Developments
    • 5.3 Axiata’s acquisition of Axis
    • 5.4 Operational statistics
    • 5.5 Financials
    • 5.6 Corporate structure
    • 5.7 Business and network strategies
      • 5.7.1 Overview
      • 5.7.2 Third Generation (3G) services
      • 5.7.3 4G / Long Term Evolution (LTE)
  • 6. PT Sampoerna Telekomunikasi Indonesia (STI)
  • 7. PT SmartFren Telecom
    • 7.1 Overview
    • 7.2 Mobile-8
    • 7.3 Smart Telecom
  • 8. Axis (formerly Natrindo Telepon Selular)
    • 8.1 Overview
    • 8.2 Business developments including 3G
    • 8.3 Corporate structure
  • 9. PT Hutchison CP / 3 Indonesia
  • 10. PT Satelit Palapa Indonesia (SATELINDO)
  • 11. PT Bakrie Telecom
    • 11.1 Overview
    • 11.2 Financials
    • 11.3 Operational statistics
    • 11.4 Corporate structure
      • 11.4.1 Sampoerna Telekomunikasi Indonesia (STI) / Ceria
    • 11.5 Strategic development
  • 12. Bolt
  • 13. Related reports
  • Table 1 – Major mobile operators and subscribers – 2014
  • Table 2 – Mobile subscribers and market share by operator – 2014
  • Table 3 – Mobile subscribers and market share by operator – 2012
  • Table 4 – 3G mobile subscribers and market share by operator – March 2013
  • Table 5 – Major fixed-line operators - subscribers – 2010 - 2014
  • Table 6 – Fixed lines subscribers and annual change by operator – 2014
  • Table 7 – PT Telkom’s subscribers by segment – 2014
  • Table 8 – PT Telkom’s capital expenditure (capex) – 2008 - 2015
  • Table 9 – PT Telkom – revenue contribution by market segment – 2014
  • Table 10 – PT Telkom – revenue contribution by market segment – 2013
  • Table 11 – Telkomsel mobile subscribers – postpaid, prepaid and market share – 1999 - 2014
  • Table 12 – Telkomsel: 3G subscribers – 2012 – 2013
  • Table 13 – Telkomsel’s mobile broadband subscribers – 2011 - 2014
  • Table 14 – Telkomsel subscribers – postpaid and prepaid – 2001 - 2014
  • Table 15 – Telkomsel prepaid subscribers as proportion of total – 2002; 2004; 2009 - 2014
  • Table 16 – PT Telkom’s total fixed-line subscribers – 2004 - 2014
  • Table 17 – PT Telkom: - fixed lines in service – wireline v. wireless - 2009 - 2014
  • Table 18 – PT Telkom – postpaid and prepaid fixed wireless subscribers – 2012
  • Table 19 – PT Telekom – fixed wireless pre and postpaid ARPU – 2004 – 2013
  • Table 20 – PT Telkom’s fixed broadband subscribers – 2012 - 2014
  • Table 21 – PT Telkom – fixed wireless subscribers – 2003 – 2014
  • Table 22 – PT Indosat – revenue and contribution by market segment – 2013
  • Table 23 – PT Indosat – revenue and contribution by market segment – 2014
  • Table 24 – PT Indosat – revenue contribution by market segment – 2010 - 2014
  • Table 25 – PT Indosat mobile subscribers – 2005 - 2014
  • Table 26 – PT Indosat postpaid and prepaid mobile subscribers – 2014
  • Table 27 – PT Indosat postpaid and prepaid mobile ARPU – 2011 - 2014
  • Table 28 – PT Indosat: 3G subscribers – 2012 - 2013
  • Table 29 – PT Indosat – fixed wireless subscribers – 2006 - 2014
  • Table 30 – PT Indosat – fixed wireless - prepaid and postpaid ARPU – 2006 - 2013
  • Table 31 – XL Axiata mobile subscribers – 2005 - 2014
  • Table 32 – XL Axiata -mobile subscribers – postpaid v. prepaid – 2013 - 2014
  • Table 33 – XL Axiata: 3G subscribers – 2012 – 2013
  • Table 34 – XL Axiata: blended ARPU – 2012 – 2014
  • Table 35 – XL Axiata: SMS volumes – 2013 – 2014
  • Table 36 – PT Sampoerna (STI) subscribers – 2007 - 2009
  • Table 37 – SmartFren subscribers – 2010 - 2014
  • Table 38 – Historical - Mobile-8 subscribers – 2004 - 2011
  • Table 39 – Historical - Smart Telecom subscribers – 2007 - 2011
  • Table 40 – Axis Indonesia mobile subscribers – 2008 - 2013
  • Table 41 – Axis Indonesia: 3G subscribers – 2012 - 2013
  • Table 42 – 3 Indonesia subscribers – 2007 - 2014
  • Table 43 – 3 Indonesia: 3G subscribers – 2012 – 2013
  • Table 44 – Bakrie Telecom subscribers – 2004 - 2014
  • Table 45 – Bakrie Telecom – postpaid and prepaid fixed wireless subscribers – 2011 - 2014
  • Table 46 – Bakrie Telecom - subscribers – voice v. data – March 2014
  • Table 47 – Bakrie Telecom’s pre and postpaid ARPU – 2004 - 2014
  • Chart 1 - Mobile subscribers and market share by operator - March 2013
  • Chart 2 – Mobile subscribers and market share by operator – 2012
  • Chart 3 - 3G mobile subscribers and market share by operator - March 2013
  • Chart 4 - PT Telkom - revenue contribution by market segment - March 2013
  • Chart 5 - Telkomsel mobile subscribers and market share - 2005 – 2014
  • Chart 6 - PT Telkom’s total fixed line subscribers and annual change - 2005 – 2013
  • Exhibit 1 – PT Telkom – major shareholder groups – December 2014
  • Exhibit 2 – Major shareholder categories in PT Telkom – December 2014
  • Exhibit 3 – Major shareholders in PT Indosat – December 2014

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