Indonesia - Major Telecommunications Operators

Synopsis

The mobile market in Indonesia has experienced an exceptional run of boom years. At the same time the mobile operators have been busily positioning themselves as growth rates start to moderate and competition becomes more intense. Market leader Telkomsel continues to maintain a huge presence despite the increased pressure from the competition. It still claims over 40% of the total subscriber base. To expand customer bases and build market share, all the operators must offer competitive prices. The shape of the market has certainly undergone change since a number of newer operators, with foreign partners, entered the market. With 3G services having been launched following a somewhat controversial licensing phase, there has been much interest in how the operators manage the next generation challenge. Although fixed-line services have been very much playing a secondary role compared with mobile services, the expansion of fixed-wireless networks has been a very significant move that has at least kept the fixed segment relevant in the marketplace. The earlier restructuring of the big telcos and ongoing privatisation push have also started to deliver a positive overall outcome for the industry. In 2013/2014 saw a particularly important acquisition by XL Axiata of the smaller mobile rival Axis Telecom. This report looks at the major operators in Indonesia’s telecommunications market.

Key developments:

  • Market leader Telkomsel was continuing to maintain its mobile subscriber base at around 42% market share;
  • PT Telkom saw fixed-line subscriber numbers drop dramatically in 2013;
  • SmartFren, after expanding its mobile subscriber base by over 40% in 2012, grew more modestly in 2013/2014;
  • PT Indosat was struggling to hold its mobile subscribers, falling well behind Telkomsel and Axiata in that market;
  • PT Indosat also continued to lose fixed-line subscribers, placing it well behind both Telkom and Bakrie;
  • Bakrie Telecom’s financial position remained a problem in 2013 and into 2014, despite managing to grow its subscriber numbers;
  • Axis Telecom was acquired by Malaysia’s Axiata, giving XL Axiata’s subscriber numbers a major boost.

Companies covered in this report include:

PT Telkom; PT Telkomsel; PT Indosat; PT Satelindo; IM3 Indosat; Bakrie Telecom (BTEL). Qatar Telecom (QTel); XL Axiata; PT Hutchison CP; SmartFren; Mobile 8; Smart Telecom; PT Natrindo Telepon Selular (NTS); SingTel; Temasek; QTel.

Table of Contents

  • 1. Synopsis
  • 2. Major operators
    • 2.1 Overview
    • 2.2 Operator statistics
  • 3. PT Telkom Indonesia
    • 3.1 Overview
      • 3.1.1 Financials
      • 3.1.2 Corporate structure and privatisation
      • 3.1.3 Business strategies
    • 3.2 PT Telkomsel / mobile operations
      • 3.2.1 Overview
      • 3.2.2 Mobile statistics
      • 3.2.3 Business strategies
      • 3.2.4 Development of products and services
    • 3.3 Fixed-line operations
      • 3.3.1 Overview
      • 3.3.2 Fixed-line statistics
      • 3.3.3 Strategic development
      • 3.3.4 Background: the KSO partnerships
    • 3.4 IPTV
  • 4. PT Indosat
    • 4.1 Overview
      • 4.1.1 Alleged misuse of spectrum
    • 4.2 Business developments
    • 4.3 Financials
    • 4.4 Corporate structure
          • 4.5 Mobile operations
            • 4.5.1 Mobile subsidiaries
            • 4.5.2 Mobile statistics
            • 4.5.3 Business and strategies
            • 4.5.4 Third Generation (3G) services
          • 4.6 Fixed-line operations
            • 4.6.1 Overview
            • 4.6.2 Fixed-line statistics
        • 5. XL Axiata (formerly PT Excelcomindo Pratama)
          • 5.1 Overview
          • 5.2 Axiata’s acquisition of Axis
          • 5.3 Operational statistics
          • 5.4 Financials
          • 5.5 Corporate structure
          • 5.6 Business and network strategies
            • 5.6.1 Overview
            • 5.6.2 Third Generation (3G) services
        • 6. PT Sampoerna Telekomunikasi Indonesia (STI)
        • 7. PT SmartFren Telecom
          • 7.1 Overview
          • 7.2 Mobile-8
          • 7.3 Smart Telecom
        • 8. Axis (formerly Natrindo Telepon Selular)
          • 8.1 Overview
          • 8.2 Business developments including 3G
          • 8.3 Corporate structure
        • 9. PT Hutchison CP / 3 Indonesia
        • 10. PT Satelit Palapa Indonesia (SATELINDO)
        • 11. PT Bakrie Telecom
          • 11.1 Overview
          • 11.2 Financials
          • 11.3 Operational statistics
          • 11.4 Corporate structure
            • 11.4.1 Sampoerna Telekomunikasi Indonesia (STI) / Ceria
          • 11.5 Strategic development
        • 12. Related reports
        • Table 1 – Major mobile operators and subscribers – 2013
        • Table 2 – Mobile subscribers and market share by operator – 2012
        • Table 3 – Mobile subscribers and market share by operator – 2013
        • Table 4 – 3G mobile subscribers and market share by operator – March 2013
        • Table 5 – Major fixed-line operators - subscribers – 2010 - 2013
        • Table 6 – Fixed lines subscribers and annual change by operator – 2013
        • Table 7 – PT Telkom’s subscribers by segment – 2013
        • Table 8 – PT Telkom’s capital expenditure (capex) – 2008 - 2014
        • Table 9 – PT Telkom – revenue contribution by market segment – 2012
        • Table 10 – PT Telkom – revenue contribution by market segment – 2013
        • Table 11 – Telkomsel mobile subscribers – postpaid, prepaid and market share – 1999 - 2014
        • Table 12 – Telkomsel: 3G subscribers – 2012 – 2013
        • Table 13 – Telkomsel’s mobile broadband subscribers – 2011 - 2013
        • Table 14 – Telkomsel subscribers – postpaid and prepaid – 2001 - 2013
        • Table 15 – Telkomsel prepaid subscribers as proportion of total – 2002; 2004; 2009 - 2013
        • Table 16 – PT Telkom’s total fixed-line subscribers – 2004 - 2013
        • Table 17 – PT Telkom: - fixed lines in service – wireline v. wireless - 2009 - 2013
        • Table 18 – PT Telkom – postpaid and prepaid fixed wireless subscribers – 2012
        • Table 19 – PT Telekom – fixed wireless pre and postpaid ARPU – 2004 – 2013
        • Table 20 – PT Telkom – fixed wireless subscribers – 2003 – 2013
        • Table 21 – PT Indosat – revenue and contribution by market segment – 2012
        • Table 22 – PT Indosat – revenue and contribution by market segment – 2013
        • Table 23 – PT Indosat – revenue contribution by market segment – 2010 - 2013
        • Table 24 – PT Indosat mobile subscribers – 2005 - 2014
        • Table 25 – PT Indosat postpaid and prepaid mobile subscribers – 2013
        • Table 26 – PT Indosat postpaid and prepaid mobile ARPU – 2011 - 2013
        • Table 27 – PT Indosat: 3G subscribers – 2012 - 2013
        • Table 28 – PT Indosat – fixed wireless subscribers – 2006 - 2013
        • Table 29 – PT Indosat – fixed wireless - prepaid and postpaid ARPU – 2006 - 2013
        • Table 30 – XL Axiata mobile subscribers – 2005 - 2014
        • Table 31 – XL Axiata: 3G subscribers – 2012 – 2013
        • Table 32 – XL Axiata: blended ARPU – 2012 – 2013
        • Table 33 – PT Sampoerna (STI) subscribers – 2007 - 2009
        • Table 34 – SmartFren subscribers – 2010 - 2014
        • Table 35 – Historical - Mobile-8 subscribers – 2004 - 2011
        • Table 36 – Historical - Smart Telecom subscribers – 2007 - 2011
        • Table 37 – Axis Indonesia mobile subscribers – 2008 - 2013
        • Table 38 – Axis Indonesia: 3G subscribers – 2012 - 2013
        • Table 39 – 3 Indonesia subscribers – 2007 - 2013
        • Table 40 – 3 Indonesia: 3G subscribers – 2012 – 2013
        • Table 41 – Bakrie Telecom subscribers – 2004 - 2014
        • Table 42 – Bakrie Telecom – postpaid and prepaid fixed wireless subscribers – 2010 - 2013
        • Table 43 – Bakrie Telecom - subscribers – voice v. data – 2013
        • Table 44 – Bakrie Telecom’s pre and postpaid ARPU – 2004 - 2013
        • Chart 1 – Mobile subscribers and market share by operator – 2012
        • Chart 2 - Mobile subscribers and market share by operator - March 2013
        • Chart 3 - 3G mobile subscribers and market share by operator - March 2013
        • Chart 4 - PT Telkom - revenue contribution by market segment - March 2013
        • Chart 5 - Telkomsel mobile subscribers and market share - 2005 – 2014
        • Chart 6 - PT Telkom’s total fixed line subscribers and annual change - 2005 – 2013
        • Exhibit 1 – Major shareholder categories in PT Telkom – December 2013
        • Exhibit 2 – Major shareholders in PT Indosat – December 2013

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