Global - VoIP - Overview and Insights

Synopsis

Improved technology solutions have led to a robust VoIP market in recent years and this growth continues despite the economic downturn, due primarily to the fact that VoIP offers a cheaper alternative. While security and reliability concerns still need to be resolved; consumers and business are turning to VoIP in an effort to save costs. Japan, China and the USA continue to be some of the world’s hottest markets for IP telephony. Over the last couple years, Europe has also become a prime innovator in VoIP services, whether stand-alone, bundled as a triple play offer, or through fixed-mobile convergence packages.

This report provides insights and statistics on the worldwide VoIP market and provides a brief case study on China as it is the world’s biggest user of VoIP services.

Latest developments:

Mobile VoIP is becoming a key area of focus, particularly in Europe and North America; in 2011 VoIP providers are also looking at the international long distance call segment for future growth opportunities; one of the other challenges for the VoIP market is establishing the extent to which it can and should be regulated; in 2011 Microsoft purchased Skype for $8.5 billion; in 2011 Skype purchased GroupMe.

Companies mentioned in this report include:

Skype, NTT, France Telecom, Comcast.

Financial information includes:

Worldwide VoIP services market value.

Table of Contents

• 1. Synopsis
• 2. VoIP market summary
• 3. VoIP market insights
  • 3.1 Mobile VoIP
  • 3.2 Top VoIP providers
    • 3.2.1 Skype
  • 3.3 Other trends
    • 3.3.1 HD Voice
    • 3.3.2 Integration with UC applications
    • 3.3.3 Skype in the classroom
    • 3.3.4 Strong growth forecast for US fixed and mobile VoIP
• 4. Case studies: China and Japan
  • 4.1 China
    • 4.1.1 Skype in China
  • 4.2 Japan
• 5. Related reports

• Table 1 – Worldwide VoIP subscriber base – 2005 - 2011
• Table 2 – Worldwide VoIP services market value – 2008 - 2010
• Table 3 - Largest VoIP providers by subscribers – mid-2008; 2009
• Table 4 – Largest alternative VoIP providers by subscribers – 2009; 2010
• Table 5 – Worldwide registered users of Skype – 2007 - 2010
• Table 6 – Growth in IP telephony in China – 2004 - 2010
• Table 7 – Registered Tom-Skype users in China – 2005 - 2009
• Table 86 – VoIP subscribers and annual change in Japan – 2004 - 2010
• Table 9 – VoIP subscribers and market share by operator in Japan – June 2010
• Table 10 – Carrier share of VoIP subscribers in Japan – 2006 - 2010

• Exhibit 1 – VoIP market – selected key developments
• Exhibit 2 – Leading consumer VoIP service providers by region1
• Exhibit 3 – Examples of selected alternative VoIP providers