Improved technology solutions have led to a robust VoIP market in recent years and this growth continues despite the economic downturn, due primarily to the fact that VoIP offers a cheaper alternative. While security and reliability concerns still need to be resolved; consumers and business are turning to VoIP in an effort to save costs. Japan, France and the USA continue to be some of the world’s hottest markets for IP telephony. Over the last couple years, Europe has also become a prime innovator in VoIP services, whether stand-alone, bundled as a triple play offer, or through fixed-mobile convergence packages.
This report provides insights and statistics on the worldwide VoIP market and provides a brief case study on two leading markets, France and Japan.
Mobile VoIP is becoming a key area of focus, particularly in Europe and North America; In 2013 Facebook launched an initial VoIP service for its Facebook Messenger app; VoIP providers continue to look at the international long distance call segment for future growth opportunities; one of the other challenges for the VoIP market is establishing the extent to which it can and should be regulated.
Companies mentioned in this report include:
Skype; NTT; France Telecom; Comcast; Facebook.
Financial information includes:
Worldwide VoIP services market value.