Global - Infrastructure - Outsourcing

Synopsis

Archived report. This report was archived in 2008 and has not been updated since. With an increase in data services both in the business and the residential market, the market for outsourcing and other forms of external assistance will continue to grow. In 2008 over $60 billion is expected to be spent worldwide by service providers on outsourced services. Based on convergence developments around IT and telecoms, and driven by broadband, significant growth is starting to emerge. In recent times the telecom space has become a key focus for many of the IT vendors, and some services firms have developed specialist areas aimed at attracting and capturing telecoms outsourcing deals. This report provides an overview of outsourcing, with a focus on the telecoms sector. The report includes statistics and forecasts, and provides an outline of key trends occurring in the industry.

Table of Contents

• 1. Synopsis
• 2. Historical overview
• 3. Outsourcing
  • 3.1 Outsourcing, cosourcing, insourcing, tasksourcing
• 4. Managed Network Services
• 5. Recent trends and developments
  • 5.1 Global managed services partnership between Alcatel-Lucent and Reliance
  • 5.2 Horizontal outsourcing models are the way of the future
  • 5.3 Mobile network outsourcing growing
  • 5.4 Multi-sourcing back in favour
  • 5.5 IP Centrex or VoIP outsourcing - the battle for the SME market
• 6. Outsourcing market statistics
• 7. Related reports

• Table 1 - Worldwide telecom carrier spending on outsourced services – 2007
• Table 2 – Number of worldwide outsourcing contracts signed – 2004 - 2008

• Exhibit seq Exhibit \* arabic 1 – Comparative advantages of outsourcing and insourcing