Synopsis
Since the late 1980s we have been saying that the incumbent telcos must make structural changes to their operations – it is inevitable. However, the reality is that the incumbents have used their power and political backing to resist this, since to unravel their monopoly would make them vulnerable. To date, they have found it expedient to hide inefficiencies and ineffectiveness behind the huge cash-generating bureaucracy that surrounds the incumbents. Forced by disruptive development both in regulations and technologies, incumbents are now forced to more seriously consider their restructuring. This analysis was prepared by Paul Budde. This report was archived in 2005.