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Ghana - Telecoms, Mobile, Broadband and Forecasts

Publication Overview

This annual report provides a comprehensive overview of trends and developments in Ghana’s telecommunications market. Subjects covered include:

  • One of the most vibrant mobile markets in the region;
  • Key statistics;
  • Market and industry overviews;
  • Market liberalisation and regulatory issues;
  • Government policies affecting the telecoms industry;
  • Telecoms operators – privatisation, acquisitions, new licences;
  • Major players (fixed, mobile and broadband);
  • Infrastructure development;
  • Mobile voice and data markets;
  • Average Revenue per User (ARPU) trends;
  • Internet development;
  • Broadband, including 3G mobile;
  • Convergence (voice/data, fixed/wireless/mobile);
  • The emergence of m-banking and m-payment services.

Researcher:- Peter Lange
Current publication date: August 2012 (11th Edition)

Executive Summary

3G mobile broadband services represent the vast majority of Internet connections

Ghana has been a pioneer in African telecommunications: It launched the first cellular mobile network in sub-Saharan Africa in 1992, it was among the first countries on the continent to be connected to the Internet and to introduce ADSL broadband services, and it led the way in market liberalisation and deregulation when it privatised Ghana Telecom (GT) as early as 1996. Since then, Ghana has become one of the continent’s most vibrant mobile markets with now six competing operators, including regional heavyweights such as MTN, Vodafone, Millicom (Tigo) and Zain which was taken over by Bharti Airtel of India in 2010.

The entry of Nigeria’s Globacom as the sixth mobile player in 2012 has delivered another boost to the sector. Subscriber growth, however, has come at the expense of the average revenue per user (ARPU) which has fallen below US$5 per month for some of the operators. While the voice market is approaching saturation at more than 90% penetration in mid-2012, enormous potential in both subscriber and ARPU terms exists for 3G mobile broadband services which already represent the vast majority of Internet connections in the country.

Internet user penetration was below 10% of the population until recently, but developments are now speeding up following the introduction of wireless and 3G mobile broadband technologies such as iBurst, WiMAX and HSPA. The arrival of three new international fibre links between 2010 and 2012 has ended the monopolistic pricing of international bandwidth. This, in combination with national fibre backbone networks that are being rolled out by various players, is revolutionising the country’s broadband market and paving the way for convergence of technologies and services.

Market highlights:

  • Mobile penetration has broken the 90% barrier;
  • Sixth mobile network and fourth international submarine fibre optic cable have launched;
  • 3G mobile broadband services represent the vast majority of Internet connections.

Estimated market penetration rates in Ghana’s telecoms sector – end-2012

Market

Penetration rate

Mobile

97%

Fixed

1%

Internet

36%

(Source: BuddeComm based on various sources)

Table of Contents

  • 1. Key Statistics
  • 2. Telecommunications Market
    • 2.1 Overview of Ghana’s telecom market
  • 3. Regulatory Environment
    • 3.1 Regulatory authority
      • 3.1.1 National Communications Authority (NCA)
    • 3.2 West African common regulatory framework 2005
    • 3.3 New competition framework 2006
    • 3.4 Electronic Communications Bill
    • 3.5 Electronic Transaction Bill
    • 3.6 Universal service
      • 3.6.1 The eCARE project
    • 3.7 Telecom sector liberalisation
    • 3.8 Voice over Internet Protocol (VoIP)
    • 3.9 Fixed-line licence conditions
  • 4. Fixed Network Market
  • 5. Major Operators
    • 5.1 Ghana Telecom (Vodafone)
      • 5.1.1 First privatisation 1997-2007
      • 5.1.2 The Telenor period, 2003-2005
      • 5.1.3 Second privatisation 2008
      • 5.1.4 Services
      • 5.1.5 Tariffs
      • 5.1.6 Network infrastructure
      • 5.1.7 Wireless Local Loop (WLL)
      • 5.1.8 National fibre backbone
    • 5.2 Bharti Airtel (Zain, Westel)
      • 5.2.1 Nationalisation 2006
      • 5.2.2 Re-privatisation 2007
    • 5.3 Capital Telecom Ltd (defunct)
  • 6. Telecommunications Infrastructure
    • 6.1 Public payphones
    • 6.2 Fibre backbone infrastructure
    • 6.3 International infrastructure
    • 6.4 Submarine fibre optic cables
      • 6.4.1 SAT-3/WASC
      • 6.4.2 Glo-1
      • 6.4.3 Main One
      • 6.4.4 WACS
  • 7. Internet Market
    • 7.1 Overview
      • 7.1.1 Internet statistics
    • 7.2 PC penetration, Affordable computer programs
    • 7.3 Public Internet access locations
      • 7.3.1 Shared access centres
      • 7.3.2 Mobile Telecentre To-Go
    • 7.4 Dial-up
    • 7.5 ISP market
      • 7.5.1 Major ISPs
      • 7.5.2 Ghana Internet Service Providers Association (GISPA)
      • 7.5.3 Ghana Internet Exchange Point (GIX)
    • 7.6 VoIP telephony
  • 8. Broadband Market
    • 8.1 Overview
    • 8.2 Broadband statistics
    • 8.3 ADSL
    • 8.4 Wireless broadband
      • 8.4.1 iBurst
      • 8.4.2 WiMAX
      • 8.4.3 WiFi
      • 8.4.4 EV-DO
    • 8.5 Powerline Communication (PLC)
    • 8.6 Internet via satellite
    • 8.7 International bandwidth
      • 8.7.1 SAT-3/WASC submarine fibre
      • 8.7.2 Other international fibre optic cables
      • 8.7.3 O3b
    • 8.8 Domestic backbone network infrastructure
      • 8.8.1 Ghana National Public Data Network (DataNet)
      • 8.8.2 GT FastNet
      • 8.8.3 VoltaCom
      • 8.8.4 Internet Solutions (IS)
      • 8.8.5 Phase3 Telecom
      • 8.8.6 Electronic Data Interchange
      • 8.8.7 VSAT networks
  • 9. Digital Media
    • 9.1 Broadband TV (IPTV)
    • 9.2 E-commerce
    • 9.3 E-government, e-Ghana project
    • 9.4 E-learning
  • 10. Mobile Communications
    • 10.1 Overview of Ghana’s mobile market
      • 10.1.1 Mobile statistics
    • 10.2 Regulatory issues
      • 10.2.1 Licensing
      • 10.2.2 Tariffs
      • 10.2.3 Interconnect
      • 10.2.4 Taxation
      • 10.2.5 Mobile Number Portability (MNP)
      • 10.2.6 Infrastructure sharing
      • 10.2.7 Registration of subscriber details
    • 10.3 Major mobile operators
      • 10.3.1 Vodafone (Ghana Telecom, OneTouch)
      • 10.3.2 MTN Ghana (formerly ScanCom, Spacefon Areeba)
      • 10.3.3 Tigo (Millicom Ghana, Mobitel)
      • 10.3.4 Expresso (Kasapa)
      • 10.3.5 Bharti Airtel (Zain/Celtel, Westel)
      • 10.3.6 Glo Mobile
    • 10.4 Average revenue per user (ARPU)
    • 10.5 Mobile data services
      • 10.5.1 SMS
      • 10.5.2 GPRS, EDGE, WAP
      • 10.5.3 BlackBerry
      • 10.5.4 Mobile TV
    • 10.6 Third generation (3G)
      • 10.6.1 Mobile broadband
    • 10.7 Mobile content and applications
      • 10.7.1 Mobile money transfer
    • 10.8 Local handset manufacturing
    • 10.9 Satellite mobile
  • 11. Forecasts
    • 11.1 Forecast – mobile market 2014; 2017
  • 12. Glossary of Abbreviations
  • Table 1 – Country statistics – 2012
  • Table 2 – Fixed-line network statistics – 2012
  • Table 3 – Internet provider statistics – 2012
  • Table 4 – Internet user statistics – 2012
  • Table 5 – Mobile statistics – 2012
  • Table 6 – National telecommunications authority
  • Table 7 – Fixed lines in service and teledensity – 1999 - 2012
  • Table 8 – Vodafone Ghana prepaid fixed-line tariffs – July 2012
  • Table 9 – Internet users and penetration rate – 2000 - 2012
  • Table 10 – Fixed-line Internet subscribers – 2005 - 2011
  • Table 11 – DSL, mobile broadband and dial-up subscribers – 2005 - 2011
  • Table 12 – Mobile subscribers and penetration rate – 1999 - 2012
  • Table 13 – Mobile subscribers by operator and annual change – May 2012
  • Table 14 – MTN Ghana ARPU – 2002 - 2012
  • Table 15 – Forecast mobile subscribers – 2014; 2017
  • Chart 1 - Fixed lines in service and teledensity – 1999 - 2012
  • Chart 2 - Internet users and penetration rate – 1999 - 2012
  • Chart 3 - Mobile subscribers and penetration rate – 1999-2012
  • Exhibit 1 – SMS as a weapon against drug counterfeiting

Annual Publication profile

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