Europe - Telecommunications - Fixed Network Voice Services

Synopsis

Fixed voice revenues are still the mainstay for incumbent telcos in Europe, although the market is declining in value as competition intensifies and growth in the telecommunications market shifts to other sectors such as mobile and broadband. This report overviews the deregulation of the fixed network voice services market in Europe, together with market trends and statistics. Individual sectors, such as the local and long distance call markets, are addressed at the European level, as well as some of the value-added services that have developed. The impact on the market of alternative technologies such as VoIP is also discussed.

Table of Contents

• 1. Synopsis
• 2. Market overview
• 3. Deregulation of voice services
  • 3.1 The New Regulatory Framework (NRF)
• 4. Price strategies
  • 4.1 Trends
    • 4.1.1 Competition stabilising
    • 4.1.2 Rebalancing: calls down, rental up
    • 4.1.3 Voice revenues declining
    • 4.1.4 Non-voice core businesses
  • 4.2 Charging models
  • 4.3 Monthly rental
    • 4.3.1 Incumbent monthly business charges
    • 4.3.2 Incumbent monthly residential charges
• 5. Call markets
  • 5.1 National residential basket
  • 5.2 National business basket
  • 5.3 Local call market
    • 5.3.1 Pricing
    • 5.3.2 Market shares
  • 5.4 National call markets
  • 5.5 international call markets
    • 5.5.1 Pricing
    • 5.5.2 Market shares
• 6. VoIP
  • 6.1 Introduction
  • 6.2 From technology to cost
  • 6.3 ITU Forum
  • 6.4 Residential VoIP from Skype
  • 6.5 VoIP regulation in the UK
  • 6.6 Case study: Equant and France Telecom
• 7. VoDSL
• 8. Related reports

• Table 1 – Fixed telephony market values in Europe (€ million) – 2001 - 2004
• Table 2 – Incumbent’s basic monthly PSTN rental charge for business customers – 1999 - 2004
• Table 3 – Incumbent’s basic monthly PSTN rental charge for business customers – 1999 - 2003
• Table 4 – Incumbent’s basic monthly PSTN rental charge for residential customers – 1999 - 2004
• Table 5 – Average residential monthly expenditure on communications in EU nations – 2004
• Table 6 – Average business monthly expenditure on communications in EU nations – 2006
• Table 7 – Average local call charges for a 3 min call in EU nations – 2001 - 2004
• Table 8 – EU nations average incumbent market shares, by revenue - 2000 - 2003
• Table 9 – Average national call charges for a 3 min call in EU nations – 2001 - 2004
• Table 10 – Average international call charges for residential users in EU nations – 2001 - 2004
• Table 11 – Incumbents’ fixed telephony market share – 2003

• Exhibit 1 – Competitive environment in EU nations - July 2004
• Exhibit 2 – Charging regime in EU nations and selected others