Digital Media - E-Government

Synopsis

Many countries around the world are now well aware of the importance of e-government and many governments have shown leadership in developing online services. The benefits of e-government applications can include cutting costs and improving processes and information flow - but one of its primary aims is to improve customer service for citizens. This report provides information on e-government with a focus on web-based services. The report identifies the leading governments, common applications and benefits of e-government.

Table of Contents

• 1. Synopsis
  
• 2. Introduction
  
• 3. Benefits of E-Government
  
• 4. E-Government applications
  
• 5. Leading E-Government around the world
  
• 6. Fibre key to E-Government
  
• 7. Related reports
  

• Table 1 – Percentage of government agencies offering online services worldwide – 2005 - 2007

• Exhibit 1 – Examples of Web 2.0 developments
• Exhibit 2 – Definition: E-Government
• Exhibit 3 – Examples of common web based e-government applications
• Exhibit 4 – United Nations e-government readiness ranking – top 35 countries – 2008
• Exhibit 5 – Brown University’s top five e-government countries – 2007