Croatia - Key Statistics, Telecom Market and Regulatory Overviews

Synopsis

The Croatian telecoms market has been shaped by the country’s bid to join the European Union, resulting in market liberalisation and creation of a regulatory environment conducive to competition. Alternative operators have entered the market and launched competing services in the fixed-line market. Both alternative operators and the incumbent are investing in network infrastructure to support bandwidth-intensive services such as broadband access and triple play. This report provides a concise overview of Croatia’s fixed-line market, covering regulatory developments, fixed-line infrastructure used to offer services, financial and performance data on significant fixed-line operators as well as the wholesale and IT markets.

Key developments:

GDP shows continuing decline in 2012; state transfers remaining shares in T-HT to Pensioners’ Fund; Croatia anticipates joining EU in mid-2013; T-HT invests in cloud computing; regulator’s market data to Q3 2013; telcos’ operating and financial data to September 2012; market developments to early 2013.

Companies covered in this report include:

T-HT, Optima Telekom, Metronet, VIPnet.

Table of Contents

• 1. Synopsis
• 2. Key statistics
• 3. Telecommunications market
  • 3.1 Economic background
  • 3.2 Overview of Croatia’s telecom market
• 4. Regulatory environment
  • 4.1 Background
  • 4.2 EU regulatory framework
  • 4.3 Revised NFR
  • 4.4 Regulatory authority
  • 4.5 Telecom sector liberalisation in Croatia
    • 4.5.1 Privatisation
    • 4.5.2 Interconnect
    • 4.5.3 Access
    • 4.5.4 Number portability (NP)
    • 4.5.5 Carrier PreSelection (CPS)
• 5. Fixed network operators in Croatia
  • 5.1 T-Hrvatski Telekom (T-HT)
  • 5.2 VIPnet
  • 5.3 Optima Telekom
  • 5.4 Metronet
• 6. Telecommunications infrastructure
  • 6.1 Overview
  • 6.2 Telecoms and IT
• 7. Wholesaling
  • 7.1 Overview
• 8. Cloud computing
• 9. Related reports

• Table 1 – Country statistics – 2012 (e)
• Table 2 – Telephone network statistics – 2012 (e)
• Table 3 – Internet user statistics – 2012 (e)
• Table 4 – Broadband subscriber statistics – 2012 (e)
• Table 5 – Mobile statistics – 2012 (e)
• Table 6 – National telecommunications authority
• Table 7 – Telecom services revenue by sector, annual change – 9M 2012
• Table 8 – Accumulated number portings – 2005 - 2012
• Table 9 –CPS lines – 2008 - 2012
• Table 10 – Fixed-line market share by operator – 2008 - 2012
• Table 11 – T-Hrvatski Telekom financial data – 2008 - 2012
• Table 12 – T-Hrvatski Telekom revenue by sector – 2010 - 2012
• Table 13 – T-Hrvatski Telekom fixed lines by type – 2005 - 2012
• Table 14 – T-HT voice ARPU – 2004 - 2012
• Table 15 – VIPnet financial data – 2004 - 2012
• Table 16 – Optima Telekom financial data by sector– 2010 - 2012
• Table 17 – Optima Telekom operational data – 2010 - 2012
• Table 18 – Fixed lines in service and teledensity – 2000 - 2013
• Table 19 – T-HT unbundled lines – 2006 - 2012

• Chart 1 – Fixed-line market share by operator – 2008 - 2012
• Chart 2 – T-Hrvatski Telekom financial data – 2008 - 2012
• Chart 3 – VIPnet financial data – 2004 - 2012
• Chart 4 – Optima Telekom operational data – 2010 - 2012

• Exhibit 1 – The EU regulatory framework for communications
• Exhibit 2 – Access and the local loop

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