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Chile - Telecoms, Mobile, Broadband and Forecasts

Publication Overview

Telecom market growth will remain high in Chile thanks to strong domestic demand, rising GDP, and robust competition. This annual report provides a comprehensive overview of trends and developments in Chile’s fixed-line, mobile, broadband, and pay-TV sectors. Subjects include:

  • Market and industry analyses and overviews;
  • Facts, figures, and statistics;
  • Government policies affecting the telecoms industry;
  • Telecom infrastructure;
  • International satellites and submarine fibre optic cables;
  • Major players, revenues, subscribers, mobile ARPU;
  • Fixed broadband (ADSL, cable modem, wireless, FttH);
  • Internet, VoIP, IPTV;
  • Convergence and triple play solutions;
  • Digital economy (e-government, e-commerce)
  • Digital media (social networking)
  • Pay TV market;
  • Mobile voice and data markets;
  • Next generation mobile (3G, 4G, mobile broadband, LTE);
  • Scenario forecasts for the fixed-line, mobile, and broadband markets for the years 2015 and 2020.

Researcher:- Lucia Bibolini
Current publication date:- July 2011 (10th Edition)

Executive Summary

Strong domestic demand and rising GDP in Chile drive telecom market growth

Chile’s telecom sector is one of the most developed in Latin America, with a state-of-the-art infrastructure and regulatory system. Competition, investment, and innovation have been key factors in the development of the country’s telecommunications. Chile is deemed the most transparent country in Latin America, with the lowest level of corruption. Its market-oriented economy and its openness to international investment have made it a popular target with foreign investors.

GDP per capita in Chile is one of the highest in the region, only surpassed by Uruguay and a few Caribbean islands. With solid economic growth and strong domestic demand predicted for 2011, telecom revenues are expected to continue posting double-digit growth rates. The fastest growing services will be fixed and mobile broadband. Smartphones sales are likely to escalate, driven by lower prices and intensive use of social networks.

Chile’s fixed-line market has been stagnating for more than a decade. Teledensity is about 14% higher than average for Latin America, but lags behind Costa Rica, Uruguay, Argentina, Venezuela, Brazil, and a number of Caribbean small island nations.

Telefónica Chile, trading as Movistar, is the incumbent local telephony operator and the largest telecom company in Chile. It is the market leader in local and long-distance telephony, broadband, and satellite TV. Its sister company Telefónica Móviles Chile – also trading as Movistar – leads Chile’s mobile market.

Movistar’s main fixed-line competitors are pay TV/triple play operator VTR Globalcom, incumbent long-distance provider Entel Chile, the GDT group (including GTD Manquehue, GTD Telesat, Telsur, and Telcoy), and América Móvil’s Claro Chile.

In a bid to unify services under a single trademark, the fixed-line business previously conducted by Telmex Chile has been taken over by mobile operator Claro Chile, both companies being controlled by Mexican tycoon Carlos Slim.

Chile’s mobile penetration is one of the highest in Latin America, but lags behind Panama, Uruguay, and Argentina. Three major mobile companies serve the Chilean market: Telefónica’s Movistar, Almendral’s Entel, and América Móvil’s Claro. Two new market entrants, Nextel Chile and VTR, have won licences for 3G services. Both companies are expected to launch UMTS networks in the second half of 2011.

Mobile phone tariffs in Chile are among the cheapest in Latin America, with a basic plan costing about 1.3% of an average wage. Chile is also the Latin American country with the cheapest smart phones compared with per capita income.

Mobile broadband has taken off in Chile; by 2012, about one in ten Chileans will own a 3G USB modem or portable computer with built-in 3G receiver. The mobile broadband market has already passed one million subscribers, and accounts for about 36% of all broadband subscribers including fixed and mobile.

Chile’s fixed broadband market is one of the most developed in Latin America. In terms of speed, Chile is the regional leader, with a mean download speed of 6.45Mb/s (as of June 2011) – which, albeit the highest in Latin America, is still low compared with the rest of the world.

For many years – in fact, from the early days of broadband until 2009 – Chile retained the regional leadership in terms of fixed broadband penetration. Slow growth in 2010, however, has relegated it to third place, after Uruguay and Argentina. The slowdown was partly due to the effects of the devastating earthquake at the start of the year, partly to the mobile broadband boom, and partly to the fact that saturation has been reached in the urban middle- and upper-income segments.

Market highlights:

  • In July 2010, Chile became the first country in the world to pass a Network Neutrality Law aimed at ensuring free and equal access to the internet.
  • Fixed and mobile number portability was approved in August 2010, with implementation expected in late 2011 or early 2012 – mobile number portability first, then fixed number portability.
  • The government is considering the establishment of a wholesale telecom infrastructure provider.
  • Operators are consolidating their fixed-line, mobile, broadband, and pay TV operations under a single brand name: Movistar for Telefónica, Claro for América Móvil, and Entel.
  • Chile’s telecom regulator Subtel plans to auction 2.6GHz spectrum for LTE/4G services towards the end of 2011.
  • Telsur offers TVoIP services and GTD Manquehue provides IPTV over Chile’s first FttH network.
  • The GTD group and Movistar have been holding talks aimed at reaching an MVNO agreement, which would allow GTD to offer mobile services over Movistar’s network.

Chile fixed-line, broadband, and mobile statistics – 2009 - 2011

Sector

2009

2010

2011 (e)

Fixed-lines in service

Total subscribers (million)

3.56

3.46

3.50

Penetration rate

21.0%

20.1%

20.2%

Annual growth

1.0%

-3.0%

1.2%

Broadband

Total subscribers (million)

1.71

1.85

2.04

Penetration rate

10.1%

10.8%

11.8%

Annual growth

16%

8%

10%

Mobile telephony subscribers

Total subscribers (million)

17.59

21.26

24.04

Penetration rate

103%

124%

139%

Annual growth

11%

21%

13%

(Source: BuddeComm based on industry data)

For those needing an objective and high-level strategic analysis on Chile, this report is essential reading and gives further information on:

  • The development of Chile’s fixed-line, mobile, broadband, and pay TV sectors together with industry outlook and forecasts.
  • Company performances and ARPU.
  • Analyses of Chile’s broadband and mobile sectors.
  • How different scenarios are likely to affect the fixed-line, mobile, and broadband markets in the ten years to 2020.

Data in this report is the latest available at the time of preparation and may not be for the current year.

Table of Contents

  • 1. Key Statistics
  • 2. Telecommunications Market
    • 2.1 Country overview
      • 2.1.1 Outlook
    • 2.2 Telecommunications market
      • 2.2.1 Overview of Chile’s telecom market
      • 2.2.2 Market analysis – 2011
      • 2.2.3 Chile’s 2010 earthquake
  • 3. Regulatory Environment
    • 3.1 Background
    • 3.2 Regulatory authorities
      • 3.2.1 Subtel
    • 3.3 Telecommunications Development Fund
    • 3.4 Foreign investment
    • 3.5 Tariffs
    • 3.6 Number portability
    • 3.7 Interconnect
    • 3.8 Access
    • 3.9 Network neutrality
  • 4. Fixed Network Operators
    • 4.1 Overview of operators
      • 4.1.1 Local operators
      • 4.1.2 Long-distance operators
    • 4.2 Movistar (Telefónica Chile)
    • 4.3 VTR Globalcom
    • 4.4 GTD Group
      • 4.4.1 Telefónica del Sur (Telsur)
    • 4.5 Entel Chile
    • 4.6 Claro Chile (former Telmex)
  • 5. Telecommunications Infrastructure
    • 5.1 National telecom network
      • 5.1.1 Fixed-line statistics
      • 5.1.2 Public payphones
    • 5.2 International infrastructure
      • 5.2.1 Submarine cable networks
      • 5.2.2 Satellite networks
    • 5.3 Infrastructure developments
      • 5.3.1 IP and voice over internet protocol (VoIP)
    • 5.4 Wholesale
  • 6. Broadband Market
    • 6.1 Overview
      • 6.1.1 Fixed broadband statistics
      • 6.1.2 Broadband market analysis
    • 6.2 Broadband players
      • 6.2.1 Overview
      • 6.2.2 Movistar (Speedy)
      • 6.2.3 VTR Banda Ancha
      • 6.2.4 GTD/Telsur/Telcoy
    • 6.3 Cable modems
    • 6.4 Asymmetric digital subscriber line (ADSL)
    • 6.5 Fibre-to-the-home (FttH) networks
    • 6.6 Wireless broadband
      • 6.6.1 WiMAX
  • 7. Digital Media / Digital Economy
    • 7.1 Media convergence
      • 7.1.1 Overview of media convergence
      • 7.1.2 Triple play models
      • 7.1.3 Broadband TV (IPTV and TVoIP)
    • 7.2 Digital economy
      • 7.2.1 E-government
      • 7.2.2 E-commerce
    • 7.3 Digital media
      • 7.3.1 Overview
      • 7.3.2 Broadcasting
  • 8. Mobile Communications
    • 8.1 Overview of Chile’s mobile market
      • 8.1.1 Mobile statistics
      • 8.1.2 Mobile market analysis
    • 8.2 Regulatory issues
      • 8.2.1 3G spectrum auctions
      • 8.2.2 Mobile number portability (MNP)
      • 8.2.3 Mobile virtual network operators (MVNOs)
    • 8.3 Mobile technologies
      • 8.3.1 Overview
      • 8.3.2 Second Generation (2G) mobile
      • 8.3.3 Third Generation (3G) mobile
      • 8.3.4 Long-term evolution (LTE)
      • 8.3.5 Mobile handsets/smart phones
    • 8.4 Mobile operators
      • 8.4.1 Movistar (Telefónica Móviles Chile)
      • 8.4.2 Entel PCS
      • 8.4.3 Claro Chile (América Móvil)
      • 8.4.4 Nextel Chile
      • 8.4.5 VTR
    • 8.5 Mobile voice services
      • 8.5.1 Prepaid
    • 8.6 Mobile messaging
      • 8.6.1 Short message service (SMS)
    • 8.7 Mobile broadband
    • 8.8 Mobile satellite
  • 9. Forecasts
    • 9.1 Forecasts – fixed-line market – 2015; 2020
      • 9.1.1 Overview
      • 9.1.2 Scenario 1 – higher fixed-line growth
      • 9.1.3 Scenario 2 – lower fixed-line growth
    • 9.2 Forecasts – fixed broadband market – 2015; 2020
      • 9.2.1 Overview
      • 9.2.2 Scenario 1 – higher broadband growth
      • 9.2.3 Scenario 2 – lower broadband growth
    • 9.3 Forecasts – mobile market – 2015; 2020
      • 9.3.1 Overview
      • 9.3.2 Scenario 1 – higher mobile market growth
      • 9.3.3 Scenario 2 – lower mobile market growth
  • 10. Glossary of Abbreviations
  • Table 1 – Country statistics – 2011
  • Table 2 – Telephone network statistics – 2011
  • Table 3 – Internet user statistics – 2011
  • Table 4 – Broadband statistics – 2011
  • Table 5 – Mobile statistics – 2011
  • Table 6 – National telecommunications authority
  • Table 7 – Evolution of GDP in Chile – 2000 - 2011
  • Table 8 – Fixed and mobile market share – 1997 - 2011
  • Table 9 – Telecommunications revenue – 2005 - 2011
  • Table 10 – Telecom revenue by segment – 2010
  • Table 11 – Telecom revenue by operator – 2010
  • Table 12 – Fixed lines in service – operators’ market share – 2000 - 2011
  • Table 13 – Entel and Movistar – market share of ILD and DLD traffic – 2000 - 2010
  • Table 14 – Movistar – fixed lines in service – 1999 - 2011
  • Table 15 – VTR – fixed lines in service – 2000 - 2011
  • Table 16 – Telsur – fixed lines in service – 2000 - 2011
  • Table 17 – Entel – fixed lines in service – 2000 - 2011
  • Table 18 – Fixed lines in service and teledensity – 1995 - 2011
  • Table 19 – Public phones – 1996 - 2011
  • Table 20 – Movistar wholesale accesses – 2004 - 2011
  • Table 21 – Entel – wholesale segment net revenues – 2003 - 2010
  • Table 22 – Internet users and user penetration – 1996 - 2011
  • Table 23 – Fixed broadband subscribers and penetration rates – 2001 - 2011
  • Table 24 – Fixed broadband market share by technology – 2001 - 2011
  • Table 25 – Fixed broadband operators’ market share – 2001 - 2011
  • Table 26 – Movistar – broadband subscribers – 2001 - 2011
  • Table 27 – VTR – broadband subscribers – 2001 - 2011
  • Table 28 – GTD group – broadband subscribers – 2001 - 2011
  • Table 29 – Cable modem subscribers and penetration rates – 2001 - 2011
  • Table 30 – ADSL subscribers and penetration rates – 2001 - 2011
  • Table 31 – Volume of e-commerce – 2001 - 2011
  • Table 32 – Pay TV subscribers and penetration – 2006 - 2011
  • Table 33 – Pay TV technologies – market share – 2006 - 2011
  • Table 34 – Pay TV operators – market share – 2006 - 2010
  • Table 35 – VTR – pay TV subscribers by technology – 2000 - 2011
  • Table 36 – Movistar – satellite TV subscribers – 2006 - 2011
  • Table 37 – Claro – satellite and cable TV subscribers – 2006 - 2011
  • Table 38 – Cable TV subscribers and penetration rates – 1995 - 2011
  • Table 39 – Satellite TV subscribers and penetration – 2006 - 2011
  • Table 40 – Mobile subscribers and penetration rate – 1995 - 2011
  • Table 41 – Evolution of mobile ARPU in Chile – major operators – 2007 - 2010
  • Table 42 – 3G subscribers and penetration – 2006 - 2011
  • Table 43 – 3G subscribers and market share – 2010
  • Table 44 – Mobile operators’ market share– 1999 - 2011
  • Table 45 – Movistar – mobile subscribers – 1999 - 2011
  • Table 46 – Entel PCS – mobile subscribers – 1999 - 2011
  • Table 47 – Claro – mobile subscribers – 1999 - 2011
  • Table 48 – Mobile prepaid/postpaid ratio – 1999 - 2011
  • Table 49 – SMS messages sent – 2003 - 2010
  • Table 50 – Mobile broadband subscribers and penetration – 2007 - 2011
  • Table 51 – Entel – mobile broadband subscribers – 2007 - 2011
  • Table 52 – Forecast fixed lines – higher growth scenario – 2010; 2015; 2020
  • Table 53 – Forecast fixed lines – lower growth scenario – 2010; 2015; 2020
  • Table 54 – Forecast broadband subscribers – higher growth scenario – 2015; 2020
  • Table 55 – Forecast broadband subscribers – lower growth scenario – 2015; 2020
  • Table 56 – Forecast mobile subscribers – higher growth scenario – 2015; 2020
  • Table 57 – Forecast mobile subscribers – lower growth scenario – 2015; 2020
  • Chart 1 – Fixed and mobile subscribers in Chile – 1997 - 2011
  • Chart 2 – Fixed and mobile subscribers in Chile by market share – 1997 - 2011
  • Chart 3 – Evolution of telecom revenue in Chile – 2005 - 2011
  • Chart 4 – Revenue breakdown by segment – 2010
  • Chart 5 – Revenue breakdown by operator – 2010
  • Chart 6 – Fixed line market share at a glance – March 2011
  • Chart 7 – Evolution of fixed lines in service – 1995 - 2011
  • Chart 8 – Fixed broadband technologies at a glance – 2001 - 2011
  • Chart 9 – Fixed broadband market share at a glance – 2001 - 2011
  • Chart 10 – Pay TV technologies at a glance – 2006 - 2011
  • Chart 11 – Pay TV operators’ market share at a glance – 2010
  • Chart 12 – Evolution of cable TV in Chile – 1995 - 2011
  • Chart 13 – Operators’ mobile ARPU – 2007 - 2011
  • Chart 14 – 3G market share at a glance – 2010
  • Chart 15 – Mobile market share at a glance – March 2011
  • Exhibit 1 – Map of Chile
  • Exhibit 2 – Regions and primary zones in Chile
  • Exhibit 3 – Local telephony operators – number of zones of operation – March 2011
  • Exhibit 4 – Telefónica Chile at a glance
  • Exhibit 5 – VTR Globalcom at a glance
  • Exhibit 6 – GTD Group at a glance
  • Exhibit 7 – Telsur at a glance
  • Exhibit 8 – Entel Chile at a glance
  • Exhibit 9 – Claro at a glance
  • Exhibit 10 – Telefónica Móviles Chile at a glance
  • Exhibit 11 – Entel PCS at a glance
  • Exhibit 12 – Claro Chile at a glance

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