Australia - VoIP - Stats, Overview, Analyses

Synopsis

VoIP, an application running on NGNs, has already started to gain traction in the market, but as a standalone Internet based product it is unlikely to become a replacement for fixed-line telephony. The product certainly will become very popular in broadband-based triple play business models. We estimate that the market over the next 2-3 years will grow to over 1 million paid VoIP subscribers. This report provides statistical overviews and analyses the VoIP industry in Australia. It also highlights the market problems and business opportunities. The VoIP providers are described in separate reports.

Table of Contents

• 1. Synopsis
• 2. A new dawn for Unified Communications
• 3. Mexican standoff necessitates revised VoIP forecast
  • 3.1 Types of VoIP providers
• 4. Statistical overviews
  • 4.1 VoIP Boom delayed forecasts
    • 4.1.1 Skype users
    • 4.1.2 Paid VoIP users
  • 4.2 Number of VoIP providers and statistics
  • 4.3 Optus IP Index
  • 4.4 ISPs providing VoIP services
  • 4.5 ACMA survey – Consumer choice and preferences
  • 4.6 ACMA survey on the Australian VoIP Market
    • 4.6.1 Usage patterns and take-up
    • 4.6.2 VoIP pricing
    • 4.6.3 VoIP usage
    • 4.6.4 SMEs and VoIP
  • 4.7 Australian businesses not enthusiastically embracing VoIP – June 2007
  • 4.8 VoIP will not be effective without upgraded broadband
  • 4.9 The ACCC on VoIP
  • 4.10 ISPs push into voice market
  • 4.11 Switch to VoIP – survey 2006
  • 4.12 Survey reveals businesses are unprepared for VoIP security threats
  • 4.13 VoIP good growth but no money
  • 4.14 VoIP can slash phone bills by $500
  • 4.15 Managed network services
  • 4.16 Business distribution of Australian VoIP market
  • 4.17 IT and telecoms no happy convergence
• 5. Skype product and service developments
• 6. Market analysis
  • 6.1 Click-to-talk
  • 6.2 VoIP quality deteriorating, but who cares? We do!
  • 6.3 Is there a strategy behind Telstra’s bucket plan?
  • 6.4 VoIP over-hyped
    • 6.4.1 No future for stand-alone VoIP
    • 6.4.2 Integrated applications
    • 6.4.3 Packaged services
    • 6.4.4 Reluctant SME market
    • 6.4.5 Internet-based VoIP
  • 6.5 VoIP – a case of evolution, rather than revolution
  • 6.6 Major battleground: SME market
  • 6.7 The future of VoIP lies in videoconferencing – analysis
• 7. Regulatory issues
  • 7.1 ACMA announces new approach to VoIP regulation
  • 7.2 Light-touch VoIP regulations
  • 7.3 VoIP emergency calls
  • 7.4 Consumer VoIP fact sheet
• 8. Related reports