Australia - Payphones, Emergency Services

Synopsis

This report has been archived. Under its Universal Service Obligation (USO) Telstra is required to ensure that payphones are reasonably accessible to all people in Australia on an equitable basis. This is required even in the context of declining revenues from payphones and declining availability of payphones across the country. This report looks at key aspects of the market and highlights the most important features of the payphone market. Statistics are included for payphone revenue and number of payphones in operation.

Table of Contents

• 1. Synopsis
• 2. Payphone services
  • 2.1 Market developments – 2006 – 2008
    • 2.1.1 ATMPayphone kiosks
    • 2.1.2 Telstra reveals plans to rationalise payphone services throughout Australia
    • 2.1.3 Government strengthens payphone requirements under USO – June 2006
    • 2.1.4 Revised guidelines for usage of payphones by people with disabilities
  • 2.2 Historical Market overview – 2005
  • 2.3 Market analyses – 2006
    • 2.3.1 Analysis of Telstra’s payphone plans
  • 2.4 Market statistics
    • 2.4.1 Statistics from Macquarie Research Equities
  • 2.5 ACA Survey of payphone usage – 2004
  • 2.6 New phones on trial
  • 2.7 Payphone reforms
  • 2.8 Payphone reallocations
  • 2.9 Community phone program for indigenous communities
  • 2.10 Payphone usage by mobile phone owners
  • 2.11 Telephone typewriter payphones
  • 2.12 Historical data
    • 2.12.1 Breakdown by revenues, numbers and types
    • 2.12.2 Reasons for using payphones
    • 2.12.3 Payphone functionality
    • 2.12.4 Payphone performance, complaints and repairs
• 3. Emergency services overview
• 4. Related reports

• Table 1 – Telstra payphone revenue – 1998 - 2007
• Table 2 – Number of payphones by provider – 2005 - 2007
• Table 3 – Number of payphones by service provider & type of location – June 2006
• Table 4 – Number of public payphones (historical)– 1996 - 2004
• Table 5 – Number of calls made from payphones* – 2002 - 2005
• Table 6 – Decline in Telstra payphone revenue and lines – 2000 - 2005
• Table 7 – Type of call made using a payphone over a 12 month period – 2004
• Table 8 – Breakdown of payphones by type – 1999
• Table 9 – Cost of a payphone service
• Table 10 - Telstra payphone complaints – 2000 - 2001
• Table 11 – Emergency call service statistics – 2001 - 2004