Australia - National Broadband Network - Consumer guide

Synopsis

With the NBN now going full-steam-ahead for the NBN, the focus should now be on the customer.

The good thing is that the Australian public broadly supports the notion of the NBN (research has shown 70% support) and we can build on this positive mood.

But let’s not squander the goodwill – the customer should never be taken for granted.

First of all, solid information needs to be made available to everybody, highlighting some key elements ……

Table of Contents

  • 1. Synopsis
  • 2. Disruption in and around the house
  • 3. The fibre box for the house
  • 4. Why would people want access to the NBN?
  • 5. The elderly and the infirm
  • 6. Utilities enabling energy savings
  • 7. Free (and paid for) entertainment and information
  • 8. Schoolchildren, parents and students
  • 9. Community stakeholders groups
  • 10. Child protection an Internet priority
  • 11. RELATED reports

Focus Report profile

Technologies

Broadband Fixed
Strategies & Analyses (Industry & Markets)

Number of pages: 4

Status: Current

Last update: 03 November 2011
View update history

Analyst: Paul Budde

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"As you know, I have resigned from the Labor Ministry and have decided not to re-contest the seat of Charlton at the next election – both for personal reasons.

Before leaving Parliament, I particularly wish to record my thanks to you for your generous and constructive participation in the deliberations that generated significant economic policy reforms for the Australian community. Continuous economic transformation is a key challenge that faces all Governments.

The development of sound public policy should always be contestable. Ultimately, good and equitable outcomes are not concessions to any particular interest group, but the careful balancing of interests to create the greatest possible benefit for the nation. You have contributed to that, and I sincerely thank you for it."

Greg Combet, Former Minister for Climate Change, Industry and Innovation

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