Synopsis
Production and delivery of paper-based bills is a complex logistical task that involves many skills and processes – document design, printing, sorting and batching – with sophisticated monitoring involved at all stages. Internet based electronic billing is a far simpler process, but relies on the application of advanced computing technologies. The key driver for Internet billing is convenience as it lets consumers receive and pay bills online. This report looks at initiatives from BPAY, Telstra and others, as well as presenting valuable market statistics. More than 500 million bills are payed electronically.