Australia - EFTPOS, ATMs - Overview and Stats

Synopsis

This report overviews the EFTPOS and ATM environment in Australia with a focus on the telecommunications aspects of the market. A statistical overview of the number of ATMs available, including off-premises ATMs, is given, alongside RBA and APCA data on EFTPOS terminals and transactions. The RBA’s look at direct charges replacing interchange and foreign fees is considered, while the telecommunications focus excludes detailed consideration of the credit card reforms. In addition to Telstra and Optus, the key independent operators are profiled. Some value-added developments are also noted.

Table of Contents

• 1. Synopsis
• 2. Statistical overview
• 3. Market structure
  • 3.1 An Australian success story
  • 3.2 Market growth stage one
  • 3.3 Market growth stage two
  • 3.4 Market growth stage three
• 4. Fee structure
• 5. RBA scrutiny of credit cards affecting ATMs and EFTPOS
  • 5.1 Introduction
  • 5.2 Independent dual pricing – the convenience surcharge
  • 5.3 Objections to the surcharge
  • 5.4 RBA frees up the independents
• 6. Independents and the off-premises market
  • 6.1 Cashcard
  • 6.2 Diebold Australia
  • 6.3 First Data
  • 6.4 Ingenico Pacific
• 7. Major players
  • 7.1 Telstra
    • 7.1.1 From Tran$end to Argent
    • 7.1.2 Keycorp-Telstra Alliance
  • 7.2 Optus
    • 7.2.1 Optus Transact
    • 7.2.2 Optus SmartPay
  • 7.3 Coles Myer
• 8. Other developments
  • 8.1 Service expansion
  • 8.2 Security upgrade
  • 8.3 Tourist Vision
  • 8.4 Mobile Eftpos
    • 8.4.1 GPRS service from Eftex
    • 8.4.2 Hand-held mobile EFTPOS
    • 8.4.3 Cabcharge Australia
  • 8.5 Healthpoint
  • 8.6 HICAPS
  • 8.7 Access for the elderly and disabled improved
  • 8.8 Council tax on ATMs proposed
  • 8.9 Prepaid mobile phone recharging
    • 8.9.1 ATMs
    • 8.9.2 EFTPOS
    • 8.9.3 Multiple-use terminals
• 9. Related reports

• Table 1 – EFTPOS statistics – 1994-2002
• Table 2 – ATMs statistics – 1990-2002
• Table 3 – ATMs of big four banks – 2002
• Table 4 – Average monthly value of ATM withdrawals – 1994-2002
• Table 5 – Average monthly value of credit card transactions – 1994-2002