Australia - E-commerce Revenues and E-Retailing

Synopsis

With so much hype around it, e-commerce has ballooned up a host of optimistic projects. Many seem based on the notion that an ‘e’ in the name will overcome any lack of business plan or real market research and clear demand for services. Some projects have seen the Internet and electronic communication as another communication medium and distribution path, while some other projects haven’t. Much of the hype has confused how to measure e-commerce revenues, and consequently revenues reported often vary. This report collects e-commerce revenue figures and forecasts, and notes some e-shopper profiles and buying behaviour. Table 1 of Internet income data added in March 2003.

Table of Contents

• 1. Synopsis
• 2. Revenue overviews and statistics
  • 2.1 The global Internet economy
  • 2.2 Global revenue and trends
  • 2.3 Key trends as indicated by IDC:
• 3. Australian e-economy revenue forecasts
  • 3.1 Introduction
  • 3.2 Online revenue on the rise – DFAT - 2002
  • 3.3 IDC Australia
    • 3.3.1 B2C
    • 3.3.2 B2B
  • 3.4 Pinpoint Research Services
  • 3.5 IBM
• 4. E-retailing
  • 4.1 Internet shopping
  • 4.2 Online shopper profile
  • 4.3 Products
    • 4.3.1 Ticketing’s success
  • 4.4 Number of online purchases/orders
  • 4.5 Business retail activities
    • 4.5.1 Business e-commerce by sales/orders volume
  • 4.6 Family savings from online shopping
  • 4.7 Purchasing attitudes
    • 4.7.1 Internet as a sales support tool
    • 4.7.2 American Express research
    • 4.7.3 NOIE research
    • Table 1 – Global E-commerce spending – 1998, 2003
    • Table 2 – Income from orders for goods and services via the Internet – 1999-2002
    • Table 3- Internet-based e-commerce revenue – 1998-2002
    • Table 4 – IDC e-procurement market size and forecasts – 2000-2005
    • Table 5 – Internet shopping products – 1998-2001
    • Table 6 – The role of the Internet in purchasing behaviour – mid 2001
    • Table 7 – The influence of the Internet in purchasing decisions – mid 2001