Australia - E-Commerce - Overview and Analysis

Synopsis

The relatively small size of the Australian market creates challenges for businesses in initiating e-commerce because a much higher level of business participation is needed to reach critical mass than in markets overseas. The industry has been stimulated by government initiatives while the dot com boom and bust has impacted on the intentions of multinationals and SMEs operating in Australia. A This report looks at the top level of government, corporate and SME activities and attitudes to e-commerce.

Table of Contents

• 1. Synopsis
• 2. The e-economy to 2016
• 3. Regulatory environment
• 4. E-government
  • 4.1 Overview
  • 4.2 Demand and take-up
  • 4.3 Benefits
  • 4.4 User benefits
  • 4.5 Agency benefits
  • 4.6 Return on Investment
  • 4.7 Conclusions
• 5. E-business
  • 5.1 Overview
  • 5.2 Australia’s particular issues
  • 5.3 Multinational activity in Australia
    • 5.3.1 Companies that carry out R&D in Australia
    • 5.3.2 Market forces v technology acquisition forces in considering R&D location
    • 5.3.3 Implications of the tech wreck
    • 5.3.4 Retaining multinationals in Australia
    • 5.3.5 Inhibitors to increased multinational investment
    • 5.3.6 Future trends
    • 5.3.7 Australia’s competitive advantage
    • 5.3.8 Opportunities to improve Australia’s position in global market
    • 5.3.9 Successful international policies
    • 5.3.10 Policies to attract multinationals
  • 5.4 SMEs
    • 5.4.1 Overview
    • 5.4.2 Yellow Pages E-business report - 2003
    • 5.4.3 Successful ICT SMEs
    • 5.4.4 Export opportunities
  • 5.5 ITOL
• 6. Related reports