Australia - Digital Media - E-Government

Synopsis

Many countries around the world are now well aware of the importance of e-government and many governments have shown leadership in developing online services. The benefits of e-government applications can include cutting costs and improving processes and information flow - but one of its primary aims is to improve customer service for citizens. This report provides information on e-government with a focus on web-based services. The report identifies the leading governments, common applications and benefits of e-government. While Australia might not be on the top 5 list, the country is certainly a leader in e-government.

Table of Contents

• 1. Synopsis
  
• 2. Introduction
  
• 3. Benefits of e-government
  
• 4. E-government applications
  
• 5. Fibre key to e-government
  
• 6. Survey on e-Government services usage
  
• 7. Digital Content Industry Action Agenda
  
  • 7.1 Investment
    
  • 7.2 Exports
    
  • 7.3 Skills and training
    
  • 7.4 Research and Development (R&D)
    
• 8. Judiciary needs to reform itself in the wake of the new media
  
  • 8.1 Judiciary needs to become involved
    
  • 8.2 Cultural changes needed
    
  • 8.3 More legislation is not the solutions
    
  • 8.4 Become engaged
    
• 9. International Overview
  
• 10. Policy and regulatory frameworks – historic overview
  
  • 10.1 Federal Government Online policy – 1996
    
• 11. Related reports
  

• Table 1 – Top five e-government countries – 2007
• Table 2 – Top five e-government countries – 2005

• Exhibit 1 – Examples of Web 2.0 developments
• Exhibit 2 – E-government definition
• Exhibit 3 – Examples of web based e-government applications