2014 United Kingdom - Telecoms, IP Networks, Digital Media and Forecasts

Publication Overview

This report provides a comprehensive overview of trends and developments in the UK’s telecommunications market. The report analyses the mobile, internet, broadband, digital TV and converging media sectors. Subjects include:


  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Internet, VoIP, IPTV;
  • Mobile Voice and Data Markets;
  • Broadband (FttH, DSL, cable TV, wireless);
  • Convergence and Digital Media;
  • 3G subscriber and mobile ARPU forecasts for selective years to 2020.
  • Broadband market forecasts for selective years to 2020.

Researcher:- Henry Lancaster
Current publication date:- May 2014 (13th Edition)

Executive Summary

Fast broadband services influencing home-buying across the UK

The UK has one of the largest telecom markets in Europe. The market enjoys high mobile and broadband penetration and excellent competition. It is also characterised by an innovative broadcast sector which has pioneered business models for distributing digital content. As a consequence, digital TV uptake has reached about 95% of the population. Consumer prices across the board have fallen steadily, while network capabilities have been greatly expanded following recent investments by British Telecom and Virgin Media.

The broadband market enjoys effective cross-platform competition, with comprehensive DSL coverage complemented by cable networks which reach about half of all premises. The DSL network has been upgraded during the last few years as a result of BT’s migration to its new 21CN, while investment is ongoing in vectoring and G.fast technologies. Virgin Media, owned by Liberty Global, has emerged as the best provider in terms of realised speeds – the company has rolled out a 120Mb/s service across much of its footprint. In addition, BT’s FttC/VDSL service should cover 66% of the population by 2015. The market remains fiercely competitive as a result of regulatory measures to provide competitor access to BT’s exchanges, while similar measures have been undertaken to ensure equal access on fibre networks.

Wireless broadband has seen moderate growth in the UK in recent years. Many WiFi and WiMAX deployments have been instigated by municipalities, while the major wireless operators have expanded their networks and concentrated on sharing hotspots. Wireless broadband on mobile networks has shown phenomenal growth since 2010 as consumers exploit the wider availability of more capable networks. From late 2013 high-end mobile data has been stimulated by the availability of greater network capacity through LTE operating on spectrum auctioned in early 2013.

The UK remains at the forefront of media convergence. The digital broadcasting industry, including satellite, digital cable, digital terrestrial and IPTV services, is well established – the UK has the highest digital TV penetration in Europe, with a substantial multichannel environment.

The UK also has one of the largest mobile markets in Europe, both in revenue and in the number of subscribers. It is served by four major providers, which have all launched LTE services, as well as by a growing number of low-cost MVNOs. The market can expect considerable changes during the next two years as operators prepare their business plans to accommodate spectrum acquisitions and to adjust to the refarming of 2G spectrum for 3G and 4G use.

This report analyses the key aspects of the UK’s telecom market, presenting statistics on the fixed network services sector and an overview of the key regulatory issues including the status of interconnection, local loop unbundling, and carrier preselection. The report reviews the major fixed network telcos, examines the status of fixed-line voice services following the deregulation of the retail call market sector, and assesses the success and market impact of BT Openreach. The report also profiles the broadband market, covering technologies and including the latest statistics, an update on recent commercial initiatives, an assessment of Next Generation Access, and forecasts to 2020. It reviews the markets for bundled and convergent services, including developments in Video-on-Demand, IPTV and VoIP, and assesses the broadcasting sector including statistics and analysis on ASO. The mobile voice and data markets are covered with overview of statistics, regulatory issues and technologies, and an assessment of emerging mobile data possibilities in coming years in the wake of the fast-growing deployment of LTE.

Key developments:

 

  • Ofcom reassesses 900MHz and 1800MHz annual licence fees;
  • O2 closes O2 Wallet service; government updates on release of 500MHz spectrum;
  • UK and German governments sign on to cooperate in 5G research;
  • EE’s LTE network reaches 70% population coverage;
  • EE and H3 sign passive LTE network sharing deal; Vodafone sells stake in Verizon Wireless for £84 billion;
  • broadband availability influencing home buying habits;
  • government commits £150 million to its Mobile Infrastructure Project to improve rural mobile coverage;
  • 53% of households receive bundled services; Liberty Global buys Virgin Media for US$23.3 billion;
  • average mobile broadband speeds reach only 1.5Mb/s;
  • BSkyB offers free WiFi access to its broadband subscribers; regulator’s market data reports;
  • operator data to Q1 2014;
  • market developments to April 2014.

 

Companies covered in this report include:

H3 UK, O2, Vodafone, Virgin Mobile, UK Broadband, (EE, incorporating the former T-Mobile UK and Orange UK), Tesco Mobile, British Telecom, BSkyB, Freeview, BBC, Tiscali, Thrive Telecom, Libera, The Cloud. Virgin Media, Kcom, Cable & Wireless, COLT Telecom, Carphone Warehouse.

Data in this report is the latest available at the time of preparation and may not be for the current year.

Table of Contents

  • 1. Key Statistics
  • 2. Telecommunications Market
    • 2.1 Economic climate
    • 2.2 Overview of the UK’s telecom market
  • 3. Regulatory Environment
    • 3.1 History
      • 3.1.1 Revised NFR
    • 3.2 Regulatory authority
      • 3.2.1 Office of Communications (Ofcom)
      • 3.2.2 Ofcom’s strategic review
      • 3.2.3 Digital Economy Act 2010
    • 3.3 BT’s functional separation
      • 3.3.1 Openreach
    • 3.4 Telecom sector liberalisation in the UK
      • 3.4.1 Privatisation of British Telecom
      • 3.4.2 Interconnect
      • 3.4.3 Access
      • 3.4.4 Number Portability (NP)
      • 3.4.5 Carrier PreSelection (CPS)
      • 3.4.6 Wholesale Line Rental (WLR)
  • 4. Fixed Network Operators
    • 4.1 New regulations
    • 4.2 British Telecom
      • 4.2.1 Company restructure
    • 4.3 KCom
    • 4.4 Cable & Wireless (C&W)
    • 4.5 Virgin Media
    • 4.6 COLT Telecom
    • 4.7 Carphone Warehouse
    • 4.8 Talk Talk Group
    • 4.9 Orange
    • 4.10 BSkyB
  • 5. Telecommunications Infrastructure
    • 5.1 National telecom network
    • 5.2 Next Generation Networks
      • 5.2.1 BT’s 21CN
    • 5.3 International
      • 5.3.1 Submarine cable networks
      • 5.3.2 Satellite networks
    • 5.4 Cloud services
  • 6. Broadband Market
    • 6.1 Overview
      • 6.1.1 Broadband statistics
      • 6.1.2 Emerging trends
      • 6.1.3 Government support
    • 6.2 Cable modems
    • 6.3 Asymmetrical Digital Subscriber Line (ADSL)
      • 6.3.1 DSL providers
      • 6.3.2 ADSL2+
      • 6.3.3 SDSL
      • 6.3.4 Very High Data Rate DSL (VDSL)
    • 6.4 Fibre-to-the-Premise (FttP) networks
      • 6.4.1 BT
      • 6.4.2 Virgin Media/Fujitsu
      • 6.4.3 KCom
      • 6.4.4 Sky Broadband/TalkTalk
      • 6.4.5 Other developments
      • 6.4.6 FttC developments
      • 6.4.7 Costing fibre
    • 6.5 Broadband Powerline (BPL)
    • 6.6 Wireless broadband
      • 6.6.1 Regulatory environment
      • 6.6.2 White space spectrum
      • 6.6.3 Spectrum auctions
      • 6.6.4 WLAN/WiFi
      • 6.6.5 WiMAX
      • 6.6.6 Mobile broadband
      • 6.6.7 Internet via satellite
  • 7. Digital Media
    • 7.1 Overview of digital media
    • 7.2 Key general trends
    • 7.3 Business models – bundled offers
    • 7.4 Regulatory issues
      • 7.4.1 Ofcom
      • 7.4.2 Digital Dividend Review
      • 7.4.3 Digital switchover licensing
    • 7.5 Digital TV (DTV)
      • 7.5.1 Broadband TV (IPTV)
      • 7.5.2 Cable TV
      • 7.5.3 Satellite TV
      • 7.5.4 Digital Terrestrial TV
      • 7.5.5 Video-on-Demand (VoD)
      • 7.5.6 VoIP
  • 8. Mobile Communications
    • 8.1 Overview of the UK’s mobile market
      • 8.1.1 Mobile statistics
      • 8.1.2 Operator market shares
    • 8.2 Regulatory issues
      • 8.2.1 Spectrum regulations and spectrum auctions
      • 8.2.2 Spectrum refarming
      • 8.2.3 Roaming
      • 8.2.4 Number portability
      • 8.2.5 Mobile termination rates (MTRs)
    • 8.3 Major mobile operators
      • 8.3.1 Hutchison 3
      • 8.3.2 O2
      • 8.3.3 Vodafone
      • 8.3.4 EE
      • 8.3.5 Mobile Virtual Network Operators (MVNOs)
    • 8.4 Mobile voice services
      • 8.4.1 Prepaid cards
    • 8.5 Mobile Data
      • 8.5.1 Overview
      • 8.5.2 Spectrum
      • 8.5.3 Operator services – 3G
      • 8.5.4 Mobile Messaging
      • 8.5.5 Mobile data services
  • 9. Forecasts
    • 9.1 Forecasts – broadband subscribers – 2007 - 2012; 2020
      • 9.1.1 Scenario 1 – higher broadband subscriber growth
      • 9.1.2 Scenario 2 – lower broadband subscriber growth
    • 9.2 Forecasts Mobile
      • 9.2.1 Forecasts – mobile ARPU - 2007 - 2010; 2015; 2020
      • 9.2.2 Forecasts – mobile subscribers and penetration – 2010 - 2016
      • 9.2.3 Forecasts – UMTS – 2007 - 2010; 2015
  • Table 1 – Country statistics – 2013 (e)
  • Table 2 – Telecom revenue and investment statistics – 2013 (e)
  • Table 3 – Telephone network statistics – 2013 (e)
  • Table 4 – Internet user statistics – 2012
  • Table 5 – Broadband statistics – 2013 (e)
  • Table 6 – Mobile statistics – 2013 (e)
  • Table 7 – National telecommunications authority
  • Table 8 – Telecom sector investment – 2007 - 2013
  • Table 9 – Household penetration of fixed and mobile services – 2006 - 2013
  • Table 10 – Fixed-line calls and access revenue by main operator– 2011 - 2013
  • Table 11 – Communications retail revenue by sector – 2003 - 2012
  • Table 12 – Retail voice and data revenue – 2003 - 2012
  • Table 13 – Household spend on telecoms services – 2005 - 2011
  • Table 14 – Communications revenue by sector – 2003 - 2012
  • Table 15 – Communications wholesale and retail revenue – 2005 - 2012
  • Table 16 – Call volumes, fixed-line and mobile in minutes – 2003 - 2013
  • Table 17 – Proportion of calls made, fixed-line and mobile – 2006 - 2012
  • Table 18 – Telecom retail revenue by sector: fixed, mobile – 2000 - 2013
  • Table 19 – Telecom connections: fixed, mobile, broadband – 2002 - 2013
  • Table 20 – Fixed telecoms revenue by type – 2006 - 2012
  • Table 21 – Household penetration by telecom technology – 2003 - 2004; 2006 - 2013
  • Table 22 – Revised LLU, shared access prices – 2009 - 2012
  • Table 23 – BT LLU, shared wholesale lines – 2004 - 2013
  • Table 24 – Lines with CPS – 2004 - 2014
  • Table 25 – WLR lines – 2004 - 2014
  • Table 26 – Fixed-voice traffic by type in minutes – 2002 - 2013
  • Table 27 – Fixed telecom lines by operator – 2005 - 2013
  • Table 28 – Fixed-voice and data retail revenue – 2006 - 2013
  • Table 29 – Fixed-voice revenue by call type – 2002 - 2011
  • Table 30 – Fixed-voice revenue by call type – 2011 - 2013
  • Table 31 – BT share of residential call types by traffic volumes – 2002 - 2013
  • Table 32 – BT Consumer lines and TV subscribers – 2011 - 2013
  • Table 33 – BT financial data – 2006 - 2014
  • Table 34 – BT revenue by retail, Consumer, Business divisions – 2007 - 2014
  • Table 35 – BT revenue by Global Services, Wholesale and Openreach divisions – 2007 - 2014
  • Table 36 – BT retail revenue by sector (historic) – 2008 - 2012
  • Table 37 – KCom revenue – 1999 - 2014
  • Table 38 – Cable & Wireless Europe financial data – 2009 - 2013
  • Table 39 – Cable & Wireless subscribers by sector (historic) – 2007 - 2009
  • Table 40 – Virgin Media revenue – 2003 - 2013
  • Table 41 – Virgin Media revenue by sector – 2006 - 2013
  • Table 42 – Virgin Media subscribers by sector – 2007 - 2013
  • Table 43 – COLT financial data – 2006 - 2013
  • Table 44 – Carphone Warehouse Europe mobile subscribers – 2011 - 2012
  • Table 45 – Carphone Warehouse Europe revenue, profit – 2008 - 2013
  • Table 46 – Talk Talk financial data – 2009 - 2014
  • Table 47 – Talk Talk subscribers – 2011 - 2013
  • Table 48 – Orange broadband subscribers – 2004 - 2012
  • Table 49 – BSkyB voice customers – 2006 - 2013
  • Table 50 – Historic - Fixed lines in service and teledensity – 1999 - 2004
  • Table 51 – Fixed lines in service and teledensity – 2005 - 2014
  • Table 52 – Fixed-line broadband retail revenue – 2001 - 2014
  • Table 53 – Broadband connections by type – 2002 - 2013
  • Table 54 – Market share of fixed-line broadband subscribers by provider – 2005 - 2013
  • Table 55 – Broadband penetration by technology – 2004 - 2013
  • Table 56 – Cable and DSL broadband subscribers – 2004 - 2013
  • Table 57 – Dial-up internet subscribers – 2004 - 2013
  • Table 58 – Percentage internet access by dial-up and broadband – 2000 - 2013
  • Table 59 – PC, broadband and internet household penetration – 2003 - 2013
  • Table 60 – Household broadband penetration by access type – 2007 - 2013
  • Table 61 – Value of e-commerce sales – 2007 - 2013
  • Table 62 – Internet daily traffic – 2005 - 2013
  • Table 63 – Consumer broadband download speed by market share – 2008 - 2013
  • Table 64 – Average headline broadband speed and cost – 2006 - 2013
  • Table 65 – Average broadband speed – 2008 - 2013
  • Table 66 – Average broadband speed by platform – 2010 - 2013
  • Table 67 – Superfast broadband subscribers and market share – 2010 - 2013
  • Table 68 – Virgin Media subscribers by sector – 2007 - 2013
  • Table 69 – Virgin Media ARPU – 2007 - 2013
  • Table 70 – Virgin Media revenue – 2007 - 2013
  • Table 71 – xDSL subscribers – 2000 - 2014
  • Table 72 – BT retail and wholesale broadband subscribers – 2004 - 2013
  • Table 73 – BT retail and wholesale revenue – 2009 - 2013
  • Table 74 – FttC availability and projected speeds by distance – 2012
  • Table 75 – Household availability of BT FttC network – 2010 - 2014
  • Table 76 – Estimated cost of fibre by deployment technology
  • Table 77 – Mobile broadband subscribers – 2008 - 2014
  • Table 78 – Broadband take-up by technology – 2007 - 2013
  • Table 79 – Availability of digital services (UK) – 2009 - 2011; 2013
  • Table 80 – Adoption of services – 2010 - 2013
  • Table 81 – Broadcast HD homes by provider – 2006 - 2011
  • Table 82 – Proportion of bundled services by type – 2009 - 2012
  • Table 83 – Proportion of homes with bundled services by type – 2011 - 2012
  • Table 84 – Virgin Media proportion of bundled subscribers by type – 2007 - 2013
  • Table 85 – Virgin Media bundled services subscribers by type – 2007 - 2012
  • Table 86 – TV revenue – 2000 - 2013
  • Table 87 – Multichannel take-up in UK households – 2006 - 2011
  • Table 88 – Market share of TV homes by platform (primary sets) – 2005 - 2012
  • Table 89 – Online TV revenue by sector – 2004 - 2012
  • Table 90 – BT Vision subscribers – 2008 - 2013
  • Table 91 – Virgin Media subscribers by sector – 2007 - 2013
  • Table 92 – Virgin Media ARPU – 2007 - 2012
  • Table 93 – Virgin Media revenue – 2007 - 2013
  • Table 94 – Free-to-view satellite households – 2003 - 2012
  • Table 95 – BSkyB subscriber statistics – 2007 - 2013
  • Table 96 – BSkyB annualised ARPU – 2005 - 2012
  • Table 97 – BSkyB revenue, operating profit and EBITDA – 2007 - 2014
  • Exhibit 10 – Digital broadcasting switchover timetable – 2008 - 2012
  • Table 98 – Freeview enabled TVs – 2005 - 2012
  • Table 99 – Virgin Media VoD use – 2007 - 2011
  • Table 100 – Virgin Media HD V+ base – 2008 - 2011
  • Table 101 – VoIP users as percentage of total internet subscribers – 2005 - 2013
  • Table 102 – Call volumes, fixed-line and mobile in minutes – 2003 - 2014
  • Table 103 – Mobile retail revenue by service – 2002 - 2014
  • Table 104 – Mobile revenue as proportion of total – 2002 - 2013
  • Table 105 – Mobile subscriber market share by technology: 2G and 3G – 2004 - 2014
  • Table 106 – Mobile handset sales – 2005 - 2013
  • Table 107 – Historic - Mobile subscribers and SIM penetration rate – 1995; 1997; 1999 - 2004
  • Table 108 – Mobile subscribers and SIM penetration rate – 2005 - 2014
  • Table 109 – Mobile broadband subscribers – 2008 - 2014
  • Table 110 – Percentages of mobile and fixed phones in homes – 2000 - 2014
  • Table 111 – Mobile ARPU by use (data, SMS, voice) – 2005 - 2014
  • Table 112 – Mobile ARPU by contract, prepaid – 2006 - 2013
  • Table 113 – Mobile market share by operator – 2004 - 2013
  • Table 114 – European roaming charges – 2007 - 2014
  • Table 115 – MTRs by operator (pence per minute) – 2010 - 2015
  • Table 116 – 3 UK subscribers by sector – 2008 - 2013
  • Table 117 – 3 UK financial data – 2008 - 2013
  • Table 118 – 3 UK annualised gross ARPU by sector – 2009 - 2013
  • Table 119 – O2 financial data –2007 - 2013
  • Table 120 – O2 quarterly ARPU – blended, contract, prepaid and data – 2006 - 2013
  • Table 121 – O2 proportion of data to total revenue – 2006 - 2013
  • Table 122 – O2 subscribers, prepaid and contract – 2005 - 2013
  • Table 123 – Vodafone ARPU – blended, contract and prepaid – 2005 - 2013
  • Table 124 – Vodafone (UK) subscribers and proportion prepaid – 2001 - 2013
  • Table 125 – Vodafone (UK) financial data – 2008 - 2014
  • Table 126 – Vodafone customer churn – 2007 - 2013
  • Table 127 – Vodafone Group revenue by sector – 2007 - 2014
  • Table 128 – Vodafone UK service revenue by sector – 2009 - 2014
  • Table 129 – Vodafone mobile customer retention cost – 2007 - 2014
  • Table 130 – Vodafone customer smartphone adoption – 2010 - 2013
  • Table 131 – EE quarterly revenue – 2009 - 2014
  • Table 132 – EE financial data – 2011 - 2013
  • Table 133 – EE ARPU – 2009 - 2014
  • Table 134 – EE subscriber data – 2009 - 2014
  • Table 135 – T-Mobile financial data (historic) – 2005 - 2010
  • Table 136 – T-Mobile subscribers (historic) – 2005 - 2010
  • Table 137 – Orange subscribers, contract and prepaid (historic) – 2006 - 2010
  • Table 138 – Orange subscribers by type, 3G, MVNO (historic) – 2007 - 2010
  • Table 139 – Orange revenue (historic) – 2005 - 2010
  • Table 140 – Orange customer churn (historic) – 2003 - 2009
  • Table 141 – Orange data revenue as proportion of total (historic) – 2007 - 2009
  • Table 142 – Orange annualised ARPU by category (historic) – 2006 - 2010
  • Table 143 – Orange mobile customer acquisition and retention cost (historic) – 2007 - 2009
  • Table 144 – MNO and MVNO share of subscribers – 2004 - 2011
  • Table 145 – Virgin Mobile subscribers – 2005 - 2013
  • Table 146 – Virgin Mobile revenue – 2007 - 2013
  • Table 147 – Prepaid and contract subscribers – 2002 - 2013
  • Table 148 – Contract proportion of total subscribers – 2002 - 2013
  • Table 149 – 3G subscribers and percentage of total subscribers – 2003 - 2014
  • Table 150 – 3 UK subscribers by sector – 2008 - 2013
  • Table 151 – 3 UK revenue by sector – 2008 - 2010
  • Table 152 – 3 UK financial data – 2008 - 2013
  • Table 153 – 3 UK annualised ARPU by sector – 2009 - 2013
  • Table 154 – O2 financial data –2007 - 2013
  • Table 155 – O2 subscribers, prepaid and contract – 2005 - 2013
  • Table 156 – Vodafone (UK) subscribers and proportion prepaid – 2001 - 2013
  • Table 157 – Vodafone (UK) financial data – 2008 - 2014
  • Table 158 – EE quarterly revenue – 2009 - 2014
  • Table 159 – EE ARPU – 2009 - 2014
  • Table 160 – EE subscriber data – 2009 - 2014
  • Table 161 – SMS messages sent – 2004 - 2014
  • Table 162 – SMS and MMS traffic – 2011 - 2014
  • Table 163 – SMS and MMS revenue – 2011 - 2014
  • Table 164 – SMS and MMS volumes by operator – 2006 - 2010
  • Table 165 – MMS messages sent – 2004 - 2013
  • Table 166 – Mobile data traffic and revenue increase– 2007 - 2013
  • Table 167 – Mobile data revenue by service – 2005 - 2013
  • Table 168 – Proportion of mobile broadband accesses by technology – 2007 - 2013
  • Table 169 – Smartphone sales and penetration – 2005 - 2013
  • Table 170 – M2M derived revenue – 2010 - 2013
  • Table 171 – Forecast broadband subscribers – higher market growth scenario – 2010 - 2012; 2020
  • Table 172 – Forecast broadband penetration – higher market growth scenario – 2007 - 2012; 2020
  • Table 173 – Forecast broadband subscribers – lower market growth scenario – 2010 - 2012; 2020
  • Table 174 – Forecast broadband penetration – lower market growth scenario – 2007 - 2012; 2020
  • Table 175 – Forecast mobile ARPU – 2007 - 2010; 2015; 2020
  • Table 176 – Mobile subscribers and SIM penetration rate – 2010 - 2016
  • Table 177 – Forecast UMTS subscribers – 2007 - 2012; 2015
  • Chart 1 – Communications retail revenue by sector – 2003 - 2012
  • Chart 2 – Retail voice and data revenue – 2003 - 2012
  • Chart 3 – Communications revenue by sector – 2003 - 2012
  • Chart 4 – Communications wholesale and retail revenue – 2005 - 2012
  • Chart 5 – Call volumes, fixed-line and mobile in minutes – 2003 - 2013
  • Chart 6 – Telecom connections: fixed, mobile, broadband – 2002 – 2013
  • Chart 7 – BT LLU, shared wholesale lines – 2004 – 2013
  • Chart 8 – BT financial data – 2006 - 2014
  • Chart 9 – BT revenue by operating division – 2007 - 2014
  • Chart 10 – Cable & Wireless Europe financial data – 2009 – 2013
  • Chart 11 – Virgin Media revenue by sector – 2006 - 2013
  • Chart 12 – Virgin Media subscribers by sector – 2007 - 2013
  • Chart 13 – COLT financial data – 2006 - 2013
  • Chart 14 – Carphone Warehouse Europe revenue, profit – 2008 - 2013
  • Chart 15 – Broadband connections by type – 2002 – 2013
  • Chart 16 – Broadband penetration by technology – 2004 – 2013
  • Chart 17 – Cable and DSL broadband subscribers – 2004 - 2013
  • Chart 18 – Virgin Media subscribers by sector – 2007 - 2013
  • Chart 19 – BT retail and wholesale broadband subscribers – 2004 - 2013
  • Chart 20 – BT retail and wholesale revenue (year to Mar) – 2009 - 2013
  • Chart 21 – Virgin Media proportion of bundled subscribers by type – 2007 - 2013
  • Chart 22 – Virgin Media bundled services subscribers by type – 2007 - 2012
  • Chart 23 – Virgin Media subscribers by sector – 2007 – 2013
  • Chart 24 – BSkyB subscriber statistics – 2007 – 2013
  • Chart 25 – BSkyB revenue, operating profit and EBITDA – 2007 - 2014
  • Chart 26 – Call volumes, fixed-line and mobile in minutes – 2003 - 2014
  • Chart 27 – Mobile retail revenue by service – 2002 - 2014
  • Chart 28 – Mobile subscribers and SIM penetration rate – 2003 - 2014
  • Chart 29 – 3 UK subscribers by sector – 2008 - 2013
  • Chart 30 – 3 UK ARPU by sector – 2009 - 2013
  • Chart 31 – O2 financial data –2007 - 2013
  • Chart 32 – O2 annualised ARPU – blended, contract, prepaid and data – 2006 - 2013
  • Chart 33 – O2 subscribers, prepaid and contract – 2005 - 2013
  • Chart 34 – Vodafone ARPU – blended, contract and prepaid – 2005 - 2013
  • Chart 35 – Vodafone (UK) subscribers and proportion prepaid – 2001 - 2013
  • Chart 36 – Vodafone (UK) financial data – 2008 - 2014
  • Chart 37 – Vodafone Group revenue by sector – 2007 - 2014
  • Chart 38 – Vodafone UK service revenue by sector – 2009 - 2014
  • Chart 39 – EE quarterly revenue – 2009 - 2014
  • Chart 40 – EE ARPU – 2009 - 2014
  • Chart 41 – EE subscriber data – 2009 - 2014
  • Chart 42 – Prepaid and contract subscribers – 2002 - 2013
  • Chart 43 – 3G subscribers and penetration rate – 2003 - 2014
  • Chart 44 – 3 UK subscribers by sector – 2008 - 2013
  • Chart 45 – 3 UK ARPU by sector – 2009 - 2013
  • Chart 46 – O2 financial data –2007 - 2013
  • Chart 47 – O2 subscribers, prepaid and contract – 2005 - 2013
  • Chart 48 – Vodafone (UK) subscribers and proportion prepaid – 2001 - 2013
  • Chart 49 – Vodafone (UK) financial data – 2008 - 2014
  • Chart 50 – EE quarterly revenue – 2009 - 2014
  • Chart 51 – EE ARPU – 2009 - 2014
  • Chart 52 – EE subscriber data – 2009 - 2014
  • Chart 53 – SMS and MMS volumes by operator – 2006 - 2010
  • Chart 54 – Smartphone use and penetration – 2005 - 2013
  • Chart 55 – Forecast broadband subscribers – higher market growth scenario – 2007 - 2012; 2020
  • Chart 56 – Forecast broadband subscribers – lower market growth scenario – 2007 - 2012; 2020
  • Exhibit 1 – EU – The New Regulatory Framework (NRF)
  • Exhibit 2 – Principal submarine cables from the UK
  • Exhibit 3 – Wireless opportunities using technology and frequencies
  • Exhibit 4 – Spectrum auction results 10GHz – February 2008
  • Exhibit 5 – WLAN operator business models
  • Exhibit 6 – Overview of digital media
  • Exhibit 7 – Operators’ service bundling offers – 2014
  • Exhibit 8 – Technology developments in bundled services – 2013
  • Exhibit 9 – Snapshot of digital TV services and providers
  • Exhibit 11 – Popular VoIP providers – 2013
  • Exhibit 12 – Spectrum awards – 800MHz and 2.6GHz – 2013
  • Exhibit 13 – Spectrum available for mobile services
  • Exhibit 14 – Spectrum awards – 800MHz and 2.6GHz – 2013
  • Exhibit 15 – 3G licence results – April 2000
  • Exhibit 16 – 3G licensee and infrastructure suppliers

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