2014 Taiwan - Telecoms, Mobile, Broadband and Forecasts

Publication Overview

This report provides a comprehensive overview of the trends and developments in telecommunications and digital media markets in Taiwan. Subjects covered include:


  • Key Statistics
  • Markets, Industry Overviews and Analysis
  • Regulatory Environment
  • Major Telecom Operators (Mobile, Fixed, Broadband)
  • Infrastructure, including NBN strategy
  • Mobile Voice and Data Markets
  • Scenario Forecasts (key market parameters);
  • Internet, VoIP, IPTV
  • Broadband (DSL, cable, FttX, wireless)
  • Digital Media

Researcher:- Peter Evans
Current publication date:- September 2014 (20th Edition)

Executive Summary

Following Taiwan’s strong embrace of 3G, CHT becomes first operator to launch 4G

Note: This report has had a broad update/revision of statistics based on statistical information available as of September 2014.

Taiwan has one of the most advanced telecommunications networks in Asia. Increasing land and labour costs have forced Taiwan to concentrate on technology, and it is now a leading high-tech centre in Asia Pacific. With excellent telecommunications infrastructure in place and the innovative use of breakthrough information technologies, the country continues to be well placed to drive both mobile and data communications services. Annual telecommunications service revenues are around NT$400 billion (US$12.5 billion) and investment in telecoms infrastructure remains substantial.

The Taiwanese market has rapidly become a significant player in broadband internet access. In 2013 the total broadband penetration had been lifted to over 100% when considering both fixed-line and mobile services. The proportion of the population who are internet users had reached 80% coming into 2014; at the same time, FttX connections have become the dominant form of access technology, with a rapid decline in DSL services in the last few years. Local operator CHT is leading the charge to offer 100Mb/s symmetrical broadband services to increasingly demanding subscribers.

The has been a rapid transition to 3G  with these subscribers accounting for almost 90% of the total mobile subscriber base by end-2013; in the meantime, strong smartphone adoption is driving data revenues, which are more than 35% of total telecom service revenues. The government initiated a process for awarding 4G licences. The spectrum auction took place in late 2013 with a view to completing the licensing followed by the commercial launch of 4G services in 2014. CHT launched the first 4G service in the country in mid-2104.

Market highlights:

  • Taiwan’s mobile operators had signed up more than 26 million 3G subscribers by mid-2014, accounting for almost 90% of all mobile subscribers;
  • By contrast to the rapid expansion of 3G, overall mobile subscriber growth had almost stalled;
  • Smartphone adoption remains strong and is driving higher ARPU in the market place;
  • Chunghwa Telecom’s Optical Era Project will see investment of US$1.8 billion to construct an island-wide fibre-optic network over five years. The company aims to have 97% of its broadband network capable of speeds over 100Mb/s by 2016;
  • WiMAX uptake remains slow; The Taiwanese government had commenced a program of investing NT$130 billion (US$4.3 billion) in smart power grid infrastructure;
  • Chunghwa Telecom launched its 4G/LTE network in June 2014, becoming the first operator in Taiwan to do so;
  • Analogue terrestrial television switch-off commenced in 2008 and was completed in 2012.

Data in this report is the latest available at the time of preparation and may not be for the current year

Table of Contents

  • 1. Key Statistics
    • 1.1 Country overview
      • 1.1.1 Taiwan’s economy
  • 2. Telecommunications Market
    • 2.1 Overview of Taiwan’s telecom market
    • 2.2 Background of Taiwan’s telecom market
    • 2.3 Telecommunications market sectors
      • 2.3.1 Fixed-line and mobile phone statistics
      • 2.3.2 Telecom revenue by service
      • 2.3.3 Data communications revenue
      • 2.3.4 Fixed, mobile, internet and broadband subscriber comparison
  • 3. Regulatory Environment
    • 3.1 Regulatory authorities
    • 3.2 Legislation and market liberalisation
    • 3.3 The 1996 Telecom Bill
    • 3.4 Ministry of Transport and Communications (MOTC)
    • 3.5 National Communications Commission (NCC)
    • 3.6 Privatisation of Chunghwa Telecom
    • 3.7 Foreign investment
    • 3.8 Licensing
    • 3.9 Foreign equipment restrictions
    • 3.10 Telecoms tariffs
    • 3.11 Amendments to the Radio and Television act
      • 3.11.1 Digital Convergence Policy Initiative
      • 3.11.2 Restructure of telecoms and broadcasting markets
      • 3.11.3 Further policies to promote digital convergence
    • 3.12 National Information and Communication Initiative (NICI)
    • 3.13 International rankings
  • 4. Fixed Network Market
    • 4.1 Fixed network voice services
      • 4.1.1 Market overview
      • 4.1.2 Fixed network operators’ market share
  • 5. Major Operators
    • 5.1 Chunghwa Telecom Co Ltd (CHT)
      • 5.1.1 CHT – background
      • 5.1.2 CHT – financials
      • 5.1.3 CHT – revenue breakdown
      • 5.1.4 CHT – subscriber base
      • 5.1.5 CHT – investments
      • 5.1.6 CHT – market share by segment
      • 5.1.7 CHT – mobile network - overview
      • 5.1.8 CHT – mobile network – 3G
      • 5.1.9 CHT – broadband – HiNet
      • 5.1.10 CHT – broadband – FttX
      • 5.1.11 CHT – broadband – Movies-on-Demand (MOD)
    • 5.2 Far EasTern Telecommunications Group
      • 5.2.1 Far EasTone – background
      • 5.2.2 Far EasTone – financials
      • 5.2.3 Far EasTone – subscribers
      • 5.2.4 KG Telecom
      • 5.2.5 New Century InfoComm Tech Co Ltd (Sparq)
    • 5.3 Taiwan Mobile (formerly Taiwan Cellular)
      • 5.3.1 Taiwan Mobile – background
      • 5.3.2 Taiwan Mobile – financials
      • 5.3.3 Taiwan Mobile – subscribers
      • 5.3.4 Taiwan Fixed Network Telecom
    • 5.4 Asia Pacific Broadband Wireless (APBW)
    • 5.5 VIBO Telecom
    • 5.6 Major cable TV players
      • 5.6.1 kbro (previously Eastern Multimedia Group (EMG))
      • 5.6.2 Taiwan Broadband Communications
      • 5.6.3 China Network Systems (previously United Communications Group)
  • 6. Telecommunications Infrastructure
    • 6.1 Submarine cable networks
    • 6.2 Satellite networks
    • 6.3 Smart Grids
  • 7. Internet Market
    • 7.1 Overview of the internet market
      • 7.1.1 ISP market
    • 7.2 Internet statistics
      • 7.2.1 Internet users and subscribers
      • 7.2.2 Internet bandwidth capacity
      • 7.2.3 Internet hosts
    • 7.3 E-government
  • 8. Broadband Market
    • 8.1 Overview of Taiwan’s broadband market
    • 8.2 Broadband statistics
      • 8.2.1 Fixed-line broadband market development
      • 8.2.2 Fixed-line broadband market by access type
      • 8.2.3 Fixed-line and mobile broadband subscriber statistics
      • 8.2.4 Fixed-line broadband speeds
    • 8.3 Government initiatives for broadband and m-Taiwan
    • 8.4 Broadband technologies
      • 8.4.1 Digital Subscriber Line (DSL)
      • 8.4.2 Cable modems
      • 8.4.3 Fibre-to-the-Home (FttH)
      • 8.4.4 Chunghwa telecom broadband statistics
      • 8.4.5 FttX and Taipei City government
    • 8.5 WiFi
    • 8.6 WiMAX
      • 8.6.1 Background
      • 8.6.2 WiMAX in Taiwan – licensing
      • 8.6.3 WiMAX in Taiwan – network rollouts
      • 8.6.4 WiMAX roaming
      • 8.6.5 WiMAX subscribers and revenue
  • 9. Digital Media / Digital Economy
    • 9.1 Overview of broadcasting market
      • 9.1.1 Television
      • 9.1.2 Digital terrestrial services
      • 9.1.3 Cable TV
  • 10. Mobile Communications
    • 10.1 Overview of Taiwan’s mobile market
    • 10.2 Mobile statistics
      • 10.2.1 Mobile sector revenues
      • 10.2.2 Mobile subscriber statistics
      • 10.2.3 Mobile ARPU
      • 10.2.4 3G mobile subscriber statistics
    • 10.3 Major mobile operators
      • 10.3.1 Mobile operator comparison
      • 10.3.2 ARPU per mobile operator comparison
      • 10.3.3 3G mobile operator comparison
    • 10.4 Mobile services
      • 10.4.1 Prepaid cards
      • 10.4.2 SMS message volume, WAP and GPRS subscribers
      • 10.4.3 Mobile internet
      • 10.4.4 Mobile TV
      • 10.4.5 Mobile value-added services
      • 10.4.6 Mobile banking
      • 10.4.7 NFC payments
    • 10.5 Mobile Number Portability (MNP)
    • 10.6 Personal Handyphone Service (PHS)
    • 10.7 Third Generation (3G) mobile
      • 10.7.1 Background
      • 10.7.2 3G roll out
    • 10.8 Fourth Generation (4G) / Long-term Evolution (LTE)
      • 10.8.1 Background
      • 10.8.2 4G / LTE spectrum auction
  • 11. Forecasts
    • 11.1 Forecast fixed-line subscribers – 2013 (actual); 2014 and 2018
    • 11.2 Forecast fixed broadband subscribers – 2013 (actual); 2014, 2018
    • 11.3 Forecast total mobile subscribers – 2013 (actual); 2014, 2018
    • 11.4 Forecast 3G mobile subscribers – 2013 (actual); 2014, 2018
    • Table 1 – Country statistics – 2014
    • Table 2 – Telecom revenue and investment statistics – 2012
    • Table 3 – Telephone network statistics – June 2014
    • Table 4 – Internet user statistics – 2013
    • Table 5 – Broadband statistics – June 2014
    • Table 6 – Mobile statistics – June 2014
    • Table 7 – National telecommunications authorities
    • Table 8 – Taiwan GDP and GDP per capita – 2000 - 2018
    • Table 9 – Taiwan telecoms service revenue – 1985; 1990; 1995; 2000; 2005 – 2013
    • Table 10 – Taiwan – Fixed-line and mobile subscribers and penetration – 1995 - 2014
    • Table 11 – Taiwan - Call volumes for outgoing mobile and fixed network traffic – 1999 – 2014
    • Table 12 – Taiwan - Distribution of telecom revenue by services – 2012
    • Table 13 – Taiwan - Data communication revenue and mobile data service revenue as proportion of total telecom revenue – 2001 - 2012
    • Table 14 – Number of telecom subscribers per 100 inhabitants – 2001 – 2013
    • Table 15 – Fixed network operators – market share by revenue – 2012
    • Table 16 – Chunghwa Telecom fixed subscribers and market share – 2004 - 2013
    • Table 17 – Taiwan - Chunghwa Telecom revenue, capex, net profit – 2000 – 2014
    • Table 18 – Taiwan - Chunghwa Telecom revenue breakdown – 2003; 2006 - 2014
    • Table 19 – Chunghwa Telecom fixed line and mobile subscribers and market share – 2000 - 2014
    • Table 20 – Chunghwa Telecom’s subscriber base – July 2014
    • Table 21 – Taiwan - Chunghwa Telecom market share by segment – December 2013
    • Table 22 – Taiwan - Chunghwa Telecom mobile subscribers and annual change – 1998 – 2014
    • Table 23 – Taiwan - Chunghwa Telecom’s blended mobile ARPU – 2001 - 2014
    • Table 24 – Taiwan - Chunghwa Telecom internet HiNet subscribers – 2003 – 2014
    • Table 25 – Taiwan - Chunghwa Telecom internet ARPU in NT$ – 2001 - 2014
    • Table 26 – Taiwan - Chunghwa Telecom broadband network development by number of ports and coverage greater than 50Mb/s and 100Mb/s – 2007 - 2016
    • Table 27 – Taiwan - Chunghwa Telecom broadband subscribers by access type – 2003 - 2014
    • Table 28 – Chunghwa Telecom broadband subscribers by connection speed – 2011 - 2013
    • Table 29 – Taiwan - Chunghwa Telecom MOD subscribers – 2005 – 2014
    • Table 30 – Taiwan - Far EasTone revenue, EBITDA, capex, net profit and ARPU – 2003 - 2014
    • Table 31 – Taiwan - Far EasTone mobile subscribers and annual change – 1998 - 2014
    • Table 32 – Taiwan - Far EasTone selected operational data – 2007 – 2013
    • Table 33 – Historical - KG Telecom mobile subscribers and annual change – 1998 – 2006
    • Table 34 – Taiwan – Taiwan Mobile revenue and net profit – 2003 – 2014
    • Table 35 – Taiwan - Taiwan Mobile revenue breakdown per business segment – 2013
    • Table 36 – Taiwan - Taiwan Mobile subscribers and annual change – 1998 – 2014
    • Table 37 – Taiwan - Taiwan Mobile selected operational data – 2006 - 2013
    • Table 38 – Taiwan - APBW mobile subscribers and annual change – 2003 - 2014
    • Table 39 – Taiwan - VIBO Telecom mobile subscribers and annual change – 2005 - 2013
    • Table 40 – Cable subscribers by major operator – 2005 - 2010
    • Table 41 – Taiwan - Internet users and subscribers – 1995 – 2014
    • Table 42 – Taiwan - Percentage of households with computer – 2003 - 2014
    • Table 43 – Taiwan - International internet bandwidth capacity – 2001 - 2014
    • Table 44 – Taiwan - Number of internet hosts – 2001 - 2010
    • Table 45 – Taiwan - Fixed-line broadband subscribers, penetration and proportion of total internet subscribers – 2000 - 2014
    • Table 46 – Taiwan – Fixed broadband subscribers and households – 2013
    • Table 47 – Taiwan - Broadband subscribers and annual change by access – 2013
    • Table 48 – Taiwan - Fixed-line and wireless broadband subscribers by technology – 2003 – 2014
    • Table 49 – DSL subscribers – 2000 - 2014
    • Table 50 – Taiwan - Cable Modem subscribers – 2000 – 2014
    • Table 51 – Taiwan - FttX subscribers – 2007 - 2014
    • Table 52 – Chunghwa Telecom broadband subscribers by technology and market share – 2001 - 2014
    • Table 53 – Taiwan - Chunghwa Telecom HiNet subscriber and ARPU – 2004 - 2014
    • Table 54 – Taiwan 2.5GHz spectrum winners – 2007
    • Table 55 – Taiwan – WiMAX subscribers – 2011 - 2012
    • Table 56 – Taiwan – Wireless broadband subscribers – 2007 - 2013
    • Table 57 – Key broadcasting statistics – 2013
    • Table 58 –Cable TV subscribers – 2002 – 2014
    • Table 59 – Taiwan - Mobile services revenue – 1992 - 2013
    • Table 60 – Taiwan - Mobile subscribers and penetration – 1995 - 2014
    • Table 61 –Taiwan – Mobile subscriber growth by technology (PHS, 2G and 3G) – 2003 – 2014
    • Table 62 – 2G and 3G mobile services ARPU – 2005 - 2013
    • Table 63 – Taiwan - 3G mobile subscribers and market share – 2003 - 2014
    • Table 64 – Taiwan - Mobile operators, subscribers and annual change – 2013
    • Table 65 – Mobile subscribers and market share by operator – 2013
    • Table 66 – Taiwan - Mobile subscribers ARPU by operator – 2013
    • Table 67 – Taiwan - 3G mobile subscribers and market share – December 2012
    • Table 68 – Taiwan - Prepaid mobile subscribers – market share – 2001 - 2013
    • Table 69 – Taiwan - SMS message volume and revenue, WAP and GPRS subscribers – 2001 - 2013
    • Table 70 – Taiwan - Mobile internet subscribers – 2001 - 2013
    • Table 71 – Taiwan PHS subscriber growth – 2001 - 2014
    • Table 72 – Forecast fixed line subscribers and penetration - higher band: 2014; 2018
    • Table 73 – Forecast fixed line subscribers and penetration - lower band: 2014; 2018
    • Table 74 – Taiwan - Forecast fixed broadband subscribers and penetration - higher band: 2013 (actual), 2014; 2018
    • Table 75 – Taiwan - Forecast fixed broadband subscribers and penetration - lower band: 2013 (actual); 2014; 2018
    • Table 76 – Taiwan - Forecast mobile subscribers and penetration – higher band: 2014; 2018
    • Table 77 – Taiwan - Forecast mobile subscribers and penetration – lower band: 2014; 2018
    • Table 78 – Taiwan - Forecast 3G mobile subscribers and penetration – higher band: 2014; 2018
    • Table 79 – Taiwan - Forecast 3G mobile subscribers and penetration - lower band: 2014; 2018
    • Chart 1 – Taiwan fixed-line and mobile subscribers – 2002 - 2014
    • Chart 2 - Taiwan - Distribution of telecom revenue by services – 2012
    • Chart 3- Taiwan - Chunghwa Telecom fixed-line and mobile subscribers – 2000 - 2014
    • Chart 4 – Taiwan - Chunghwa Telecom 3G/4G mobile subscribers – 2005 - 2014
    • Chart 5 - Taiwan - Far EasTone mobile subscribers and annual change - 2000 – 2014
    • Chart 6 – Taiwan - Internet users and subscribers – 2000 - 2014
    • Chart 7 – Taiwan - Fixed-line broadband subscribers and penetration – 2000 - 2014
    • Chart 8 – Taiwan - Fixed-line broadband subscribers by technology – 2003 - 2014
    • Chart 9 – Taiwan - Mobile subscribers and penetration – 2000 - 2014
    • Chart 10 – Taiwan - Mobile subscribers by technology (PHS, 2G, 3G) – 2003 - 2014
    • Chart 11 – Taiwan - 3G mobile subscribers and penetration – 2003 - 2014
    • Chart 12 - Mobile operators by market share – 2013
    • Chart 13 – Taiwan - Mobile internet subscribers – 2001 - 2013
    • Exhibit 1 – Map of Taiwan
    • Exhibit 2 – Major global/regional submarine cables with landing point in Taiwan – 2013
    • Exhibit 3 – Major broadcasting organisations
    • Exhibit 4 – Mobile TV trial broadcasters

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