Complete our one minute customer care survey

2010 South Africa - Telecoms, Mobile, Broadband and Forecasts

Publication Overview

This annual report provides a comprehensive overview of trends and developments in South Africa’s telecommunications market. Subjects covered include:

  • Key statistics;
  • Market and industry overviews;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and regulatory environment;
  • Major players (fixed, mobile and broadband);
  • Telecoms operators – privatisation, acquisitions, new licences;
  • Infrastructure development;
  • National and municipal fibre rollouts;
  • International submarine fibre optic cables;
  • Mobile voice and data markets, including 3G and 4G;
  • Internet development;
  • Broadband, including 3G mobile;
  • Broadband pricing, fixed and mobile;
  • Average Revenue per User and churn;
  • Internet and broadband development and growth;
  • Broadband and mobile data services and pricing trends;
  • Convergence (voice/data, fixed/wireless/mobile);
  • Electronic banking and m-banking services;
  • Digital Media.

Researcher:- Peter Lange
Current publication date:- December 2010 (9th Edition)
Next publication date:- September 2011

Executive Summary

The continent’s leading telecoms and digital media market

South Africa’s telecom sector boasts the continent’s most advanced networks in terms of technology deployed and services provided. In a virtually saturated voice market, four mobile networks – Vodacom, MTN, Cell C and Telkom SA – are competing for market share in the next growth wave, mobile broadband. 3G/HSPA mobile broadband services now rival available DSL fixed-line offerings in terms of both speed and price, and consequently subscriber numbers. 2010 also saw the first trials of the next generation of mobile technology, LTE (also referred to as 4G) in South Africa.

While emerging as the country’s leading broadband providers, the major mobile operators are also branching out into fixed-lines, fibre backbone networks, international fibre connectivity, mobile banking and entertainment in a rapidly converging environment. Fixed-line incumbent Telkom SA has reacted by launching its own 3G mobile network and the country’s first commercial WiMAX service, but various competitors are hard on its heels rolling out the same technology, including second national operator Neotel.

Following years of delays with its licensing, Neotel is gaining traction in the market in competition with Telkom. This, in combination with other sweeping liberalisation measures – also delayed by years – has changed the country’s telecoms landscape fundamentally and brought prices down. In addition, the government has created Broadband InfraCo, a national infrastructure company to provide cheap backbone network capacity to service providers. Despite the significantly increased competition between different service providers, many municipalities in South Africa, including the country’s largest cities, are implementing their own fibre and wireless broadband networks.

Under a converging regulatory regime, hundreds of alternative service providers are now pushing into the market with converged services. The legalisation of VoIP Internet telephony in 2005 marked the beginning of a fundamental change in the country’s telecoms landscape. Billions of dollars are being invested into IP-based next-generation networks that are capable of delivering converged services more efficiently. Telecom carriers and ISPs are moving into delivering audio and video content over their networks, while in turn the traditional electronic media carriers have discovered the potential of their infrastructure for telecommunications service delivery.

Key regulatory events shaping the market in 2011 will be the complete unbundling of the local loop, the staged reduction of interconnect charges, the auctioning of WiMAX and LTE spectrum, and a deadline for mobile subscribers to register their personal details with service providers under new legislation, which could lead to a significant drop in mobile penetration.

All of the major players are involved in the various international submarine fibre optic cables that have reached the country in the past two years. Following the end of Telkom’s monopoly on international submarine fibre-optic cables, the arrival of Seacom as the second international cable in 2009 has brought down the cost of international bandwidth dramatically. A third international cable, EASSy landed in 2010, and more are scheduled to go live in 2011 and 2012.

South Africa’s Internet and broadband market has finally taken off after years of stagnation due to an expensive operating environment created by Telkom SA’s dominance in the fixed-line and international bandwidth market. The new converged licensing regime has created hundreds of companies licensed to offer Internet services. There has been consolidation in the sector which is expected to continue.

With its relatively well-developed and diverse infrastructure, South Africa is also taking a regional lead role in the convergence of telecommunication and information technologies with the media and entertainment sector, promising reductions in telecommunication costs and better availability of information and services. Digital media and social media have reached a level of development to foster an associated advertising and marketing industry. The FIFA World Cup held in the country in 2010 has showcased these developments. While South Africa lags behind other countries on the continent in the development of e-government, e-health and e-learning applications, it is a regional leader in the areas of electronic banking and mobile banking services.

Market highlights:

  • Forecasts to 2012 and 2015 for the mobile, Internet and broadband market;
  • Profiles of major players in all market sectors;
  • 2010 financial results;
  • Mobile penetration is back below 100%, new legislation in 2011 could lead to further drop;
  • New regulations for staged reduction of interconnect charges 2011-2013;
  • 3G mobile broadband surging ahead of DSL;
  • First LTE trials in Africa;
  • WiMAX and LTE spectrum auctions postponed to 2011;
  • Local loop unbundling to be completed in 2011;
  • Third major international fibre link landed, more planned in 2011/12;
  • FIFA World Cup 2010 has boosted digital media developments;
  • Leading market in the region for electronic banking and mobile banking services.

Telkom SA WiMAX subscribers – 2008 - 2010

Year
(ending Mar)

Subscribers (thousand)

2008

0.5

2009

2.6

2010

2.9

(Source: BuddeComm based on company data)

Data in this report is the latest available at the time of preparation and may not be for the current year.

Table of Contents

  • 1. Key Statistics
  • 2. Telecommunications Market
    • 2.1 Overview
      • 2.1.1 Fixed-line market
      • 2.1.2 Mobile market
      • 2.1.3 Broadband and Internet market
      • 2.1.4 Convergence and digital media
  • 3. Regulatory Environment
    • 3.1 Historical background
      • 3.1.1 Network rollout obligations
    • 3.2 Regulatory authority
      • 3.2.1 Independent Communications Authority of South Africa (ICASA)
    • 3.3 Telecommunications Amendment Bill
    • 3.4 Regulation of Interception of Communications Act 2002
    • 3.5 Electronic Communications Act and ICASA Amendment Bill
    • 3.6 Converged licensing regime
    • 3.7 New Companies Act
    • 3.8 Universal Service and Access Fund (USAF)
    • 3.9 Interconnection
    • 3.10 Registration of subscriber details
    • 3.11 Telecom sector liberalisation in South Africa
      • 3.11.1 Overview
      • 3.11.2 Privatisation of Telkom SA
      • 3.11.3 Third mobile licence
      • 3.11.4 Analysis of the SNO licensing process
      • 3.11.5 Third fixed-line and fourth mobile licence
      • 3.11.6 PTN licences
      • 3.11.7 The ‘Big Bang’
      • 3.11.8 Under-Serviced Area Licences (USALs)
      • 3.11.9 InfraCo licences
      • 3.11.10 Number Portability (NP)
      • 3.11.11 Carrier pre-selection (CPS)
      • 3.11.12 Local Loop Unbundling (LLU)
      • 3.11.13 International gateways
      • 3.11.14 International submarine cables
      • 3.11.15 Least Cost Routing (LCR)
      • 3.11.16 Broadcasting licences 2007
      • 3.11.17 Mobile TV licences 2010
    • 3.12 Spectrum licensing
      • 3.12.1 WiFi
      • 3.12.2 WiMAX, LTE
  • 4. Fixed Network Market
    • 4.1 Market overview
    • 4.2 Fixed network operators in South Africa
      • 4.2.1 Telkom SA Ltd
      • 4.2.2 Neotel
      • 4.2.3 Broadband InfraCo
      • 4.2.4 Amobia
    • 4.3 National private networks
      • 4.3.1 Overview
      • 4.3.2 Transtel
      • 4.3.3 Eskom
      • 4.3.4 Other electricity utilities
      • 4.3.5 State IT Agency (SITA)
    • 4.4 Sentech
    • 4.5 Mobile operators establishing fixed networks
      • 4.5.1 Vodacom
      • 4.5.2 MTN
  • 5. Telecommunications Infrastructure
    • 5.1 Telkom’s national telecom network
      • 5.1.1 Fixed-line teledensity
      • 5.1.2 Wireless Local Loop (WLL)
    • 5.2 Neotel’s network infrastructure
    • 5.3 Municipal networks
      • 5.3.1 Knysna – Africa’s first municipal network
      • 5.3.2 City of Tshwane
      • 5.3.3 City of Johannesburg
      • 5.3.4 Ekurhuleni (East Rand)
      • 5.3.5 City of Cape Town
      • 5.3.6 eThekwini (Durban)
      • 5.3.7 Gauteng Link
    • 5.4 Dark Fibre Africa
    • 5.5 Internet Solutions (Dimension Data)
    • 5.6 International infrastructure
      • 5.6.1 Submarine fibre
      • 5.6.2 South African Power Pool
      • 5.6.3 Satellite
  • 6. Internet Market
    • 6.1 Overview
      • 6.1.1 Internet statistics
    • 6.2 Internet demographics
    • 6.3 Community access projects
      • 6.3.1 Microsoft Digital Villages and telecentres
      • 6.3.2 The Smart Cape Access Project
      • 6.3.3 Intel’s ‘World Ahead’ initiative
    • 6.4 South Africa’s ISP market
      • 6.4.1 Internet Service Providers Association (ISPA)
      • 6.4.2 Selected major ISPs
  • 7. Broadband Market
    • 7.1 Overview
      • 7.1.1 Broadband statistics
    • 7.2 ADSL
      • 7.2.1 Major ADSL providers
      • 7.2.2 ADSL tariffs
      • 7.2.3 ADSL2+
      • 7.2.4 ADSL wholesale
    • 7.3 Wireless broadband
      • 7.3.1 WiFi
      • 7.3.2 WiMAX
      • 7.3.3 EV-DO
      • 7.3.4 Wireless Access Providers Association (WAPA)
      • 7.3.5 MyWireless (Sentech) – decommissioned
      • 7.3.6 iBurst (WBS, Blue Label)
    • 7.4 3G mobile broadband
    • 7.5 Broadband via satellite
    • 7.6 Broadband over powerlines (BPL)
  • 8. Digital Media / Digital Economy
    • 8.1 VoIP telephony
      • 8.1.1 Market overview
      • 8.1.2 VoIP interconnection and peering
      • 8.1.3 Major VoIP providers
      • 8.1.4 Mobile VoIP
      • 8.1.5 Call centres
    • 8.2 Next Generation Networks (NGN)
      • 8.2.1 Telkom SA
      • 8.2.2 Neotel
      • 8.2.3 Transtel
      • 8.2.4 Eskom
      • 8.2.5 SITA
    • 8.3 IPTV, triple play
    • 8.4 Broadcasting licences 2007
    • 8.5 Broadcast signal distributors
      • 8.5.1 Background
      • 8.5.2 Sentech
      • 8.5.3 Orbicom
    • 8.6 Digital media
      • 8.6.1 Digital TV
      • 8.6.2 Video-on-Demand (VoD)
      • 8.6.3 Personal video recorders (PVR)
      • 8.6.4 Interactive TV (iTV)
      • 8.6.5 Online radio
      • 8.6.6 Online retail
      • 8.6.7 Online advertising
      • 8.6.8 Online media
      • 8.6.9 Social media
      • 8.6.10 E-books, Mobizines
      • 8.6.11 User Generated Content (UGC)
      • 8.6.12 Blogs
      • 8.6.13 Search engines
    • 8.7 Digital economy
      • 8.7.1 E-learning
      • 8.7.2 E-government
      • 8.7.3 E-health
      • 8.7.4 Electronic banking
      • 8.7.5 Mobile banking (m-banking)
      • 8.7.6 Online gambling
  • 9. Mobile Communications
    • 9.1 Overview of South Africa’s mobile market
      • 9.1.1 Mobile statistics
      • 9.1.2 Market liberalisation and licence obligations
      • 9.1.3 Community service telephones (CST)
      • 9.1.4 Fixed-mobile convergence (FMC)
    • 9.2 Regulatory issues
      • 9.2.1 Prices
      • 9.2.2 Interconnection
      • 9.2.3 Handset subsidies
      • 9.2.4 International gateways
      • 9.2.5 Fees and obligations for 1800MHz spectrum
      • 9.2.6 Registration of personal details
      • 9.2.7 Mobile Number Portability (MNP)
      • 9.2.8 Quality of service (QoS)
    • 9.3 Mobile handsets
    • 9.4 Major mobile operators
      • 9.4.1 Vodacom South Africa
      • 9.4.2 MTN South Africa
      • 9.4.3 Cell C
      • 9.4.4 Telkom SA
      • 9.4.5 Mobile Virtual Network Operators (MVNO)
    • 9.5 Mobile data services
      • 9.5.1 Overview
      • 9.5.2 Mobile data revenue
      • 9.5.3 SMS
      • 9.5.4 MMS
      • 9.5.5 WAP
      • 9.5.6 GPRS
      • 9.5.7 EDGE
      • 9.5.8 BlackBerry
    • 9.6 3G and 3.5G (HSPA)
      • 9.6.1 Mobile broadband overview
      • 9.6.2 Vodacom
      • 9.6.3 MTN
      • 9.6.4 Cell C
      • 9.6.5 Telkom SA
    • 9.7 LTE (4G)
    • 9.8 Mobile content and applications
      • 9.8.1 Push-to-Talk (PTT)
      • 9.8.2 Mobile TV
      • 9.8.3 Mobile music
      • 9.8.4 CellBook
      • 9.8.5 M-commerce
      • 9.8.6 Mobile advertising
      • 9.8.7 Location-based services (LBS)
      • 9.8.8 Manobi
      • 9.8.9 Mobile social media
  • 10. Forecasts
    • 10.1 Forecast – Internet users – 2012, 2015
    • 10.2 Forecast – broadband subscribers – 2012, 2015
    • 10.3 Forecast – mobile subscribers – 2012, 2015
  • 11. Glossary of Abbreviations
  • Table 1 – Country statistics South Africa – 2010
  • Table 2 – Fixed-line network statistics – 2010
  • Table 3 – Internet provider statistics – 2010
  • Table 4 – Internet and broadband statistics – 2010
  • Table 5 – Mobile statistics – 2010
  • Table 6 – National telecommunications authorities
  • Table 7 – Telkom SA shareholders – March 2010
  • Table 8 – Telkom SA’s fixed line data revenue and annual change – 2002 - 2010
  • Table 9 – Telkom SA ISDN channels – 2000 - 2010
  • Table 10 – Fixed lines in service and teledensity – 1999 - 2011
  • Table 11 – Internet users and penetration rate – 1995 - 2011
  • Table 12 – Broadband subscribers – 2004 - 2011
  • Table 13 – Telkom ADSL and ‘Do Broadband’ subscribers – 2003 - 2010
  • Table 14 – Telkom SA WiMAX subscribers – 2008 - 2010
  • Table 15 – WAPA industry survey – 2006 - 2008
  • Table 16 – Sentech MyWireless subscribers – 2005 - 2008
  • Table 17 – iBurst subscribers – 2005 - 2010
  • Table 18 – Online advertising revenue and annual change in South Africa – 2003; 2006 - 2009
  • Table 19 – South African unique monthly users of selected websites – June 2010
  • Table 20 – Mobile subscribers and penetration rate – 1994 - 2011
  • Table 21 – Vodacom South Africa subscribers and market share – 2002 - 2010
  • Table 22 – Vodacom South Africa key statistics – year ended March 2010
  • Table 23 – MTN South Africa subscribers and market share – 2002 - 2010
  • Table 24 – MTN South Africa key statistics – six months ended June 2010
  • Table 25 – Vodacom broadband subscribers – 2006 - 2010
  • Table 26 – Telkom SA 3G subscribers – 2009 - 2010
  • Table 27 – Forecast Internet users – 2012; 2015
  • Table 28 – Forecast broadband subscribers – 2012; 2015
  • Table 29 – Forecast mobile subscribers – 2012; 2015
  • Exhibit 1 – VANS – to self-provide or not to self-provide
  • Exhibit 2 – Large ISPA members – December 2010
  • Exhibit 3 – Spotlight on Vodacom GSM community payphones

Related Reports

Annual Publication profile

Single-User PDF Licence: US$250.00EX GST
Member Discounts Apply
Purchase
License Information

Your Cart

Your Cart is empty

Purchase with Confidence

"Paul, May I congratulate you on a very successful and enjoyable afternoon with the Minister. In providing the roundtable discussions between government and industry, it highlighted the strong interest by stakeholders in Broadband and its implementation but it also presented us with other issues and opportunities that we need to address."

Dominic Schipano, CITT

» More from our customers..

Special Offers

More than 4,000 customers from 140 countries utilise BuddeComm Research

Are you interested in BuddeComm's Consulting Services ?

Quick Search

News & Views

Have the latest telecommunications industry news delivered to your inbox by subscribing to Paul's FREE weekly News & Views.

Contact us

Email     pbc@budde.com.au

Copyright © 2012 Paul Budde Communication Pty Ltd. All rights reserved. All trademarks and copyrights are the property of their respective holders. Design by Arcaeda | Hosted by Ipera